Form No. TM2M_CN-0617
9
English
Symptom
Probable Cause
Corrective Action
Toast too light.
Color Control knob set on a light setting.
Turn color control knob to a darker setting.
Unit not warmed up. The toaster needs time to
heat up when initially turned on.
Allow approximately 15 to 20 minutes for the unit to
warm up.
Supply voltage to unit is low.
Verify the supply voltage to the toaster matches the
unit specifications.
Toast too dark.
Color Control knob set on a dark setting.
Turn color control knob to a lighter setting.
Supply voltage to unit is high.
Verify the supply voltage to the toaster matches the
unit specifications.
Unit toasts on one side only.
Selector switch is in the BUN position (one-sided
toasting).
Place the selector switch in the BREAD position
(two-sided toasting).
Heating element defective.
If the element does not glow, contact Authorized
Service Agent or Hatco for assistance.
Toaster trips the circuit breaker or
GFCI.
Circuit breaker is not sized properly for the
toaster.
Check circuit breaker for proper sizing.
Wiring fault inside toaster.
Contact Authorized Service Agent or Hatco for
assistance.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Unplug power cord and allow
unit to cool before performing maintenance, cleaning, or
attempting to clear a jam.
