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Form No. HWBM-0107

22

HATCO LIMITED WARRANTY

1. PRODUCT WARRANTY

Hatco warrants the products that it manufactures 
(the “Products”) to be free from defects in
materials and workmanship, under normal 
use and service, for a period of one (1) year from
the date of purchase when installed and
maintained in accordance with Hatco’s written
instructions or 18 months from the date of
shipment from Hatco. Buyer must establish the
product’s purchase date by returning Hatco’s
Warranty Registration Card or by other means 
satisfactory to Hatco in its sole discretion.

Hatco warrants the following Product components
to be free from defects in materials and
workmanship from the date of purchase (subject
to the foregoing conditions) for the period(s) of
time and on the conditions listed below:

a) One (1) Year Parts and Labor PLUS One 

(1) Additional Year Parts-Only Warranty:

Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed 
air heating)
Holding Cabinet Elements (metal sheathed 
air heating)
Built-In Heated Well Elements 
(metal sheathed)

b) One (1) Year Parts and Labor PLUS Four 

(4) Years Parts-Only Warranty on 
pro-rated terms that Hatco will explain 
at Buyer’s request:  

3CS and FR Tanks     

c) One (1) Year Parts and Labor PLUS Nine 

(9) Years Parts-Only Warranty on:

Electric Booster Heater Tanks
Gas Booster Heater Tanks 

THE FOREGOING WARRANTIES ARE
EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL
PROPERTY RIGHT INFRINGEMENT. Without
limiting the generality of the foregoing, SUCH
WARRANTIES DO NOT

COVER: Coated

incandescent light bulbs, fluorescent lights, lamp
warmer heat bulbs, glass components, Product
failure in booster tank, fin tube heat exchanger, or
other water heating equipment, caused 
by liming, sediment buildup, chemical attack or
freezing, Product misuse, tampering or
misapplication, improper installation or application of
improper voltage.

2. LIMITATION OF REMEDIES AND 

DAMAGES

Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely, at Hatco’s option,
to repair or replacement by a Hatco-authorized
service agency (other than where Buyer is
located outside of the United States, Canada,
United Kingdom or Australia in which case
Hatco’s liability and Buyer’s exclusive remedy
hereunder will be limited solely to replacement of
part under warranty) with respect to any claim
made within the applicable warranty period
referred to above. Hatco reserves the right to
accept or reject any such claim in whole or in part.
Hatco will not accept the return of any Product
without prior written approval from Hatco, and all
such approved returns shall be made at Buyer’s
sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY

CIRCUMSTANCES, FOR

CONSEQUENTIAL

OR INCIDENTAL

DAMAGES, INCLUDING BUT NOT LIMITED TO
LABOR COSTS OR LOST

PROFITS

RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.

Summary of Contents for HWB-11QT

Page 1: ...se bring it to the attention of your supervisor Do not operate this equipment unless you have read and understood the contents of this manual Este manual contiene importante información sobre seguridad concerniente al mantenimiento uso y operación de este producto Cualquier falla en el seguimiento de las instrucciones contenidas en este manual puede resultar en un serio daño Si usted no puede ente...

Page 2: ... Built In Heated Wells are specially designed to hold heated foods at safe serving temperatures Designed for dry or wet applications the Wells are available in a variety of pan and pot combinations all heated with a long life heating element design with a 2 year warranty Heat is evenly distributed throughout the heavy gauge stainless steel construction to assure hot food without the guess work The...

Page 3: ...aterials when installing drain To avoid any injury or damage to the unit turn unit off when filling with water and avoid splashing Do not use Heated Well to melt or hold ice Doing so may cause condensation an electrical hazard personnel injury or damage to the unit Damage caused by condensation is not covered by warranty To avoid personal injury or damage to equipment the Built In Heated Wells mus...

Page 4: ...AUTIONS Do not locate the Built In Heated Well in an area subject to excessive temperatures or grease from grills fryers etc Excessive temperatures could cause damage to the unit Damage to countertop material such as Corian and similar products caused by heat generated from Hatco equipment is not covered under the Hatco warranty Contact the manufacturer of the base material for application informa...

Page 5: ...arately HWB FULD MODELS HWB FULD models have the same capabilities as the HWB FUL but is a Built In Heated Well with a drain The drain includes a 3 4 NPT drain fitting and flat drain screen that allows for pans to stay level for consistent temperatures These models are designed to be mounted to the topside of a non combustible countertop or topside of a combustible countertop using the appropriate...

Page 6: ...ted Wells that hold up to a 7 QT pan These models are designed to be mounted to the topside of a non combustible countertop or topside of a combustible countertop using the appropriate countertop mounting kit HWB 7QTD MODELS HWB 7QTD models are the same as the HWB 7QT but is equipped with a drain The drain includes a 3 4 NPT drain fitting and flat drain screen that allows for pans to stay level fo...

Page 7: ... OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 OFF ON 4 5 6 7 8 9 10 9 10 HWB FUL Models HWB FULD Models HWBI FUL HWBI FULD Models HWBIB FUL HWBIB FULD Models HWB 43 Models HWB 43D Models HWB 7QT Models HWB 11QTD Models ...

Page 8: ...LS Voltage Watts Amps Phase Shipping Weights 120 750 6 3 1 21 lbs 10 kg 208 240 ELECTRICAL RATING CHART FOR HIGH WATTAGE HWBH FUL MODELS NOTE Shipping Weight includes packaging Not available on UR series models Voltage Watts Amps Phase Shipping Weights 120 1200 10 0 1 21 lbs 10 kg 208 1200 5 8 1 21 lbs 10 kg 240 1200 5 0 1 21 lbs 10 kg 220 1200 5 5 1 21 lbs 10 kg 240 1200 5 0 1 21 lbs 10 kg 220 23...

Page 9: ... 9 1 30 lbs 14 kg Voltage Watts Amps Phase Shipping Weights 120 500 4 2 1 10 lbs 5 kg 208 536 2 6 1 10 lbs 5 kg 240 600 2 5 1 10 lbs 5 kg 220 600 2 7 1 10 lbs 5 kg 240 600 2 5 1 10 lbs 5 kg 220 230 CE 600 2 7 1 10 lbs 5 kg 230 240 CE 600 2 5 1 10 lbs 5 kg NOTE Shipping Weight includes packaging Not available on UR series models The electrical information in the shaded areas pertains to Export mode...

Page 10: ...ls Non Insulated Top Mount A B C Voltage Watts Amps Phase Shipping Weights 120 500 4 2 1 11 lbs 5 kg 208 536 2 6 1 11 lbs 5 kg 240 600 2 5 1 11 lbs 5 kg 220 600 2 7 1 11 lbs 5 kg 240 600 2 5 1 11 lbs 5 kg 220 230 CE 600 2 7 1 11 lbs 5 kg 230 240 CE 600 2 5 1 11 lbs 5 kg Voltage Watts Amps Phase Shipping Weights 120 800 6 7 1 11 lbs 5 kg 208 715 3 4 1 11 lbs 5 kg 240 800 3 3 1 11 lbs 5 kg 220 800 3...

Page 11: ...ght A B C 14 7 16 22 7 16 9 1 2 366 mm 569 mm 241 mm DIMENSIONS CONTINUED Figure 4 Dimensions HWB FUL Insulated Bottom Mount Models A B C Models HWBI FUL HWBIRT FUL HWBI FULD HWBIRT FULD HWBLI FUL HWBLIRT FUL HWBLI FULD HWBLIRT FULD HWBHI FUL HWBHIRT FUL HWBHI FULD HWBHIRT FULD Width Depth Height A B C 13 3 4 21 3 4 9 1 2 349 mm 552 mm 241 mm Figure 5 Dimensions HWB FUL Insulated Top Mount Models ...

Page 12: ...BH 43D HWBHRN 43D HWBHRT 43D Width Depth Height A B C 13 5 8 28 5 8 8 5 8 346 mm 727 mm 219 mm Models HWB 7QT HWBRN 7QT HWBRT 7QT HWB 7QTD HWBRN 7QTD HWBRT 7QTD HWBL 7QT HWBLRN 7QT HWBLRT 7QT HWBL 7QTD HWBLRN 7QTD HWBLRT 7QTD HWBH 7QT HWBHRN 7QT HWBHRT 7QT HWBH 7QTD HWBHRN 7QTD HWBHRT 7QTD Diameter Height A B 10 3 8 8 3 4 264 mm 222 mm Models HWB 11QT HWBRN 11QT HWBRT 11QT HWB 11QTD HWBRN 11QTD HW...

Page 13: ...al inspectors for proper procedures and codes WARNING Risk of fire install Built In Heated Well a minimum of 3 1 2 89 mm from bottom of appliance to all combustible surfaces to assure safe and proper operation WARNING To assure safe and proper operation the remote control panel with thermostat control must have at least a 6 152 mm clearance from the Built In Heated Well CAUTION To avoid any injury...

Page 14: ...op opening 5 Secure mounting flange tabs to edge or underside of combustible countertop using appropriate hardware Mounting hardware not provided See Figure 9 NOTE For underside mounting tabs on mounting flange must be bent to underside of countertop 6 Place gasket putty around cutout in mounting flange Make sure the gasket putty overhangs the flange or seal unit with silicone adhesive 7 Place the...

Page 15: ... edge Make sure the gasket putty overhangs the outside rim of the unit or seal with silicone adhesive 4 Place the unit into the countertop opening 5 Use a screwdriver to rotate the EZ locking mounting system on the Built In Heated Well outward to secure the unit from the underside of the countertop Twist as many tabs as needed to secure unit to the countertop See Figure 11 Note EZ locking mounting...

Page 16: ...um Depth All HWB FUL Models 14 14 1 4 22 22 1 4 356 mm 362 mm 559 mm 565 mm All HWB 43 Models 14 14 1 4 29 29 1 4 356 mm 362 mm 737 mm 743 mm All HWB 7QT Models 11 11 1 4 11 11 1 4 279 mm 286 mm 279 mm 286 mm All HWB 11QT Models 13 13 1 4 13 13 1 4 330 mm 337 mm 330 mm 337 mm Combustible Countertop opening is a square cut out NOTE Required minimum clearance below countertop cutout is 8 5 8 219 mm ...

Page 17: ...e for units equipped with drain NON COMBUSTIBLE COUNTERTOP CUTOUT A A B B Model Minimum Width Maximum Width Minimum Depth Maximum Depth All HWB FUL Models 12 5 8 12 15 16 20 5 8 20 15 16 321 mm 328 mm 524 mm 531 mm All HWB 43 Models 12 11 16 12 15 16 27 11 16 28 322 mm 329 mm 703 mm 711 mm All HWB 7QT Models 9 1 8 9 9 16 232 mm 243 mm All HWB 11QT Models 11 11 3 8 279 mm 289 mm A Width B Depth All...

Page 18: ...nel to surface using screws 8 sheet metal screw supplied 4 Connect proper power source to the mounted remote control panel 5 Reinstall trim cover NOTE Standard UL Approved units are equipped with a 72 1829 mm flexible conduit connected to the control panel Figure 14 Control Panel Opening Dimensions B CONTROL PANEL CUTOUT DIMENSIONS Opening Dimensions Screw Hole Dimensions Model A B C D Control Ass...

Page 19: ...bing contractor Drain Assembly See Figure 15 After installing unit in countertop install the drain assembly as follows NOTE Approved air gap or other back flow prevention device must be installed by plumber if required 1 Connect one end of drain pipe supplied by others to 3 4 NPT drain fitting 2 Connect other end of drain pipe to drain valve supplied by others 3 Accessible drain valve supplied by ...

Page 20: ...r DRY operation NOTE Built In Heated Wells cannot be used wet to dry or dry to wet unless the unit has been allowed to cool down to room temperature before changing the operation We recommend wet operation for consistent food heating If the unit is operating wet and is allowed to run dry turn it off and allow to cool before adding water POWER ON OFF Place the On Off switch in the ON position The i...

Page 21: ...ed food particles or mineral deposits CAUTION To avoid damage to the unit do not use steel wool for cleaning Steel wool will scratch the finish 6 Rinse warmer thoroughly with a 2 part vinegar and 5 part water solution to neutralize all detergent cleanser residue 7 Close drain valve if equipped Add proper amount of warm water Turn control panel s on and check for proper operation WEEKLY CLEANING Us...

Page 22: ...pment It is essential to use Hatco Replacement Parts when repairing Hatco equipment Failure to use Hatco Replacement Parts may subject operators of the equipment to hazardous electrical voltage resulting in electrical shock or burn ACCESSORIES HWB FUL MNT Mounting kit for combustible countertops for HWB FUL Series HWB 43 MNT Mounting kit for combustible countertops for HWB 43 Series HWB 7Q MNT Mou...

Page 23: ...Form No HWBM 0107 21 TROUBLESHOOTING SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION Information to come ...

Page 24: ...THER WARRANTY EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT Without limiting the generality of the foregoing SUCH WARRANTIES DO NOT COVER Coated incandescent light bulbs fluorescent lights lamp warmer heat bulbs glass components Product failure in booster tank...

Page 25: ...Form No HWBM 0107 23 NOTES ...

Page 26: ...Form No HWBM 0107 24 NOTES ...

Page 27: ...Form No HWBM 0107 25 NOTES ...

Page 28: ... 816 421 5400 Commercial Kitchen Services St Louis 314 890 0700 Kaemmerlen Parts Service St Louis 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERSEY Jay Hill Repair Fairfield 973 575 9145 Service Plus Flanders 973 691 6300 NEW YORK Acme American Repairs Inc Brooklyn 718 456 6544...

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