General
Hatco Heated Black Glass shelves are designed for
maximum durability and performance, with minimum
maintenance.
ELECTRIC SHOCK HAZARD:
• Turn the power switch OFF, unplug the power
cord, and allow the unit to cool before
performing any maintenance or cleaning.
• DO NOT submerge or saturate with water.
Unit is not waterproof. Do not operate if unit
has been submerged or saturated with water.
• This unit is not “jet-proof” construction. Do
not use jet-clean spray to clean this unit.
This unit has no “user-serviceable” parts. If
service is required on this unit, contact an
Authorized Hatco Service Agent or contact the
Hatco Service Department at 800-558-0607 or
414-671-6350; fax 800-690-2966; or International
fax 414-671-3976.
Use only wipes, pads, and cleaners designed
specifically for cleaning ceramic glass surfaces.
Using other wipes, pads, or cleaners may
damage ceramic glass surface.
DO NOT turn on the unit until it has been
cleaned thoroughly. The ceramic glass surface
must be clear of debris to prevent burn-on.
Daily Cleaning
Consistent daily cleaning will keep cleanup easy as
well as protect and preserve the glass surface.
Make sure to use only wipes, pads, and cleaners
designed specifically for cleaning ceramic glass
surfaces.
1. Before turning on the unit each day, clean the
glass surface using an appropriate cleaning
wipe or a damp cloth.
2. At the end of each day:
a. Turn off the unit and allow to cool.
b. Clean the glass surface using an appropriate
cleaning wipe or damp cloth. If additional
cleaning is necessary, follow the “Cleaning
Burned-On Residue” procedure in this
section.
NOTICE
WARNING
MAINTENANCE
10
Form No. HBGM-0608
Cleaning Burned-On Residue
To clean burned-on residue, the use of ceramic
glass cleaner may be necessary.
1. Allow the unit to cool.
2. Spread a few drops of ceramic glass cleaner
onto the residue area.
3. Using an appropriate cleaning wipe, rub the
residue area while applying pressure as needed.
4. If residue remains, repeat the steps above as
needed.
5. After all residue has been removed, polish the
entire glass surface using the ceramic glass
cleaner and paper towel.
Cleaning Sugary/Sticky Spills
1. Turn off the unit.
2. While wearing an oven mitt, remove the bulk of
the spill using paper towel.
3. Allow the unit to cool.
4.Follow the “Cleaning Burned-On Residue”
procedure in this section to remove the
remainder of the spill.
5. Do not use the unit again until the spill has been
cleaned completely.
Pitting or indentation in the glass surface may
occur from sugary spills. If pitting or indentation
occurs, the glass surface must be replaced. To
prevent further damage and possible injury from
broken glass, stop using unit immediately and
contact an Authorized Hatco Service Agent.
Cleaning Metal Marks and Scratches
Metal marks and scratches from pans usually can
be removed. Be careful when placing pans onto the
glass surface. To avoid metal marks and scratches,
do not slide pans across the glass surface.
1. Allow the unit to cool.
2. Spread a few drops of ceramic glass cleaner
onto the marked area.
3. Using an appropriate cleaning wipe, rub the
marked area while applying pressure as
needed.
4. If metal marks and scratches remain, repeat the
steps above as needed.
NOTE: Check the bottom of all pans for roughness
that could scratch the glass surface.
NOTE: Damage caused by sugary/sticky spills or
rough pan bottoms is not covered under
warranty.
CAUTION
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