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Form No. GRSSRDLM-0607
10
SYMPTOM
PROBABLE CAUSE
CORRECTIVE ACTION
Unit too hot.
Base thermostat control set too high.
Adjust thermostat control to a lower
setting.
Base thermostat control stuck in the
ON position.
Contact Authorized Service Agency
for repair.
Unit plugged into an incorrect power
supply.
Verify with qualified personnel that
power supply matches unit
specification.
Unit not hot enough.
Base thermostat control set too low.
Adjust thermostat control to a higher
setting.
Location of unit is susceptible to air
currents (air conditioning ducts or
exhaust fans).
Block air currents or relocate unit.
Upper infrared heat bulb does not light. Bulb is defective.
Replace heat bulb.
Unit not working at all.
Unit not plugged in.
Plug unit into proper power supply.
Unit not turned on.
Place ON/OFF switch in the ON
position.
ON/OFF switch is not functioning.
Contact Authorized Service Agent for
repair.
Base heating element is burned out.
Contact Authorized Service Agent for
repair.
Base thermostat control is defective.
Contact Authorized Service Agent for
repair.
WARNING
To avoid any injury or damage, the Heated Stone
Shelf must only be serviced by qualified
personnel.
WARNING
To avoid any injury or damage to the unit turn the
power switch OFF, unplug the unit and allow to
cool before performing any maintenance or
cleaning.
TROUBLESHOOTING
Summary of Contents for GLO-RAY GRSSR20-DL Series
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