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Form No. GRCMWHIM-0907

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CONTENTS

Merchandising Warmer. We recommend all
installation, operating and safety instructions
appearing in this manual be read prior to installation
or operation of your Hatco Merchandising Warmer.
Safety instructions that appear in this manual after a
warning symbol     and the words WARNING or
CAUTION printed in bold face are very important.

WARNING means there is the possibility of

serious injury or death to yourself or others.

CAUTION means there is the possibility of minor

or moderate injury. NOTICE signifies the possibility
of equipment or property damage only.

The Hatco Glo-Ray Merchandising Warmer is a
product of extensive research and field testing. The
materials used were selected for maximum
durability, attractive appearance and optimum
performance. Every unit is thoroughly inspected and
tested prior to shipment.

INTRODUCTION

The Glo-Ray

®

Merchandising Warmer keeps

cinnamon rolls hot at kitchen work areas, waitress
pick-up stations or customer serving points. 

The GRCMW-1 incorporates Hatco’s precise
temperature control to safely hold foods longer. The
enclosed chamber holds cinnamon rolls at optimum
serving temperatures. Coated shatter-resistant
halogen lights enhance product displays while
safeguarding food products from bulb breakage.
The infrared upper metal sheath heating element is
guaranteed against breakage and burnout for two
years, and the foil blanket base heating elements
are guaranteed against burnout for one year.  

Model GRCMW-1 features easy access to the food
product and 1" (25 mm) adjustable legs as standard
equipment.

This manual provides the installation, safety and
operating instructions for the Glo-Ray

Important Owner Information...............................i
Introduction ...........................................................i
Important Safety Information ..............................1
Model Description ................................................2
Model Designation ...............................................2
Specifications .......................................................3

Plug Configurations .........................................3
Electrical Rating Chart ....................................3
Dimensions......................................................3

Installation ............................................................4

Unpacking .......................................................4
Location...........................................................4

Assembly.........................................................5

Operation ..............................................................7

General............................................................7
Start-Up ...........................................................7

Maintenance .........................................................8

Cleaning ..........................................................8
Light Bulb Replacement ..................................9

Replacement Parts List .....................................10
Troubleshooting Guide......................................12
Hatco Limited Warranty.....................................13
Authorized Parts Distributors ............Back Cover

IMPORTANT OWNER INFORMATION

Record the model number, serial number
(identification plate located on the rear of the unit),
voltage and purchase date of your Glo-Ray

®

Merchandising Warmer in the spaces below. Please
have this information available when calling Hatco
for service assistance.

Model No. ________________________________

Serial No. ________________________________

Voltage __________________________________

Date of Purchase __________________________

Business  8:00 a.m. to 5:00 p.m. 
Hours: Central 

Standard 

Time 

(Summer Hours:  June to September – 
8:00 a.m. to 5:00 p.m. C.S.T. 
Monday through Thursday
8:00 a.m. to 2:30 p.m. C.S.T. Friday)

Telephone: (800) 558-0607; (414) 671-6350

Fax:  

(800) 690-2966 (Parts & Service)
(414) 671-3976 (International)

Additional information can be found by visiting our 
web site at www.hatcocorp.com.

24 Hour 7 Day Parts & Service
Assistance available in the
United States and Canada 
by calling (800) 558-0607.

GRCMW-1

120

Summary of Contents for Glo-Ray GRCMW-1

Page 1: ...ual please bring it to the attention of your supervisor Do not operate this equipment unless you have read and understood the contents of this manual Este manual contiene importante informaci n sobre...

Page 2: ...elements are guaranteed against burnout for one year Model GRCMW 1 features easy access to the food product and 1 25 mm adjustable legs as standard equipment This manual provides the installation safe...

Page 3: ...ical outlet of the correct voltage size and plug configuration If the plug and receptacle do not match contact a qualified electrician to determine the proper voltage and size and install the proper e...

Page 4: ...and 6 1829 mm cord and plug set NOTE Decorative Corian trim pieces supplied and installed by others Figure 1 Glo Ray Model GRCMW 1 MODEL DESCRIPTION MODEL DESIGNATION Figure 2 Model Designation GR C M...

Page 5: ...ure 3 WARNING For safe and proper operation plug unit into a properly grounded electrical outlet of the correct voltage size and plug configuration If the plug and receptacle do not match contact a qu...

Page 6: ...event the legs from being damaged LOCATION NOTE Unit must be transported in the upright position For proper operation and maximum performance locate the unit in an area where the ambient air temperatu...

Page 7: ...lass Panel See Figure 5 1 Position the mirror glass panel with the mirror side of the glass facing the inside of the unit 2 Very carefully guide and lower the mirror glass panel into the brackets loca...

Page 8: ...h Protector See Figure 8 1 Remove protective paper from polycarbonate surfaces 2 Remove four 4 thumbscrews and washers from top of unit 3 Position breath protector on top of unit matching holes in bre...

Page 9: ...s is a temporary condition To assure safe operation operate unit without food product until smoke dissipates START UP 1 Plug unit into a properly grounded electrical outlet of the correct voltage size...

Page 10: ...g Warmer is designed for maximum durability and performance with minimum maintenance WARNING To avoid any injury turn the power switch OFF on the unit and unplug the unit from the power source and all...

Page 11: ...age of light bulbs not specially coated could result in personal injury and or food contamination WARNING If service is required on this unit contact your Authorized Hatco Service Agent or contact the...

Page 12: ...her than those supplied by Hatco Corporation may result in damage to the unit or injury to personnel 1 11 5 6 7 7 8 14 12 15 16 13 10 9 4 2 3 3 Model Designation GRCMW 1 G Glo R Ray C Curved M Merchan...

Page 13: ...an Skirt 04 19 1272 00 1 7 Side Glass 04 40 289 00 2 8 Glass Mirror Panel Rear 04 40 291 00 1 9 Thumbscrew 05 04 219 00 4 10 Washer 05 11 051 00 4 11 Blanket Heater 100 Watt Base 02 05 640 00 2 12 The...

Page 14: ...et too low Heating element s not working Internal temperature control not working properly Unit turned OFF Circuit breaker tripped Replace light bulb Use Hatco Part No 02 30 081 00 Turn unit ON Contac...

Page 15: ...OTHER WARRANTY EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT INFRINGEMENT...

Page 16: ...mmerlen Parts Service St Louis 314 535 2222 NEBRASKA Anderson Electric Omaha 402 341 1414 NEVADA Burney s Commercial Las Vegas 702 736 0006 Hi Tech Commercial Service N Las Vegas 702 649 4616 NEW JERS...

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