Harman Martin ELP WW IP, User Manual

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32 Martin® ELP WW IP User Manual
Troubleshooting
This section describes a few common problems that may occur during operation and provides
some suggestions for easy troubleshooting:
Symptom Potential cause Remedies
No light from fixture. Shutters are all pushed
in, blocking the light.
Power supply issue,
such as blown fuse,
faulty connector or
damaged cable.
Pull out the 4 shutter blades.
Ensure that the mains supply is connected
and supplying power to the fixture.
Ensure that the fixture’s display screen
lights up when a button is pressed.
Check all power connections and cables.
Replace the fixture fuse.
Fixture does not
respond to DMX
control. Fault in the DMX
network due to wiring
problem, connector or
cable damaged, or
…
incorrect DMX
addressing, or
…
…potential interference
from proximity to a high-
voltage installation.
Check if the fixture display is flashing to
show that DMX is not being received, and if
so, check all DMX cables and connections
to ensure the integrity of the physical
network.
Ensure that the DMX network is terminated.
Check that the components in the DMX
network all use standard DMX polarity.
Ensure that the fixture is set to the correct
DMX address, one that matches that set on
the DMX control device.
Check the pins on the connectors from the
previous fixture in the DMX network.
Attempt to control the fixture with another
DMX control device.
Move the fixture if it is being operated very
close to an unshielded high-voltage
installation.