Troubleshooting table
Page EN-29
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the table to see if you can correct the
malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never attempt to repair the appliance yourself. You can put your own and future
users’ lives in danger. Only authorised specialists are allowed to carry out this re-
pair work.
Problem
Possible cause
Solutions, tips, explanations
Compressor off,
interior light off.
Appliance is switched off.
Set the temperature control dial (11) to a
setting between “1” and “7”.
No electricity to socket.
Check the socket with another appliance.
Mains plug is loose.
Check the tightness of the mains plug.
Compressor off,
interior light on.
Desired temperature has
been reached.
Further cooling not required. When the
inside temperature rises, the compressor
automatically switches on.
Appliance cools
too quickly.
Cooling power has been set
too high.
Select a lower setting (see “Setting the
power level” on page EN-11).
The appliance
doesn’t cool
sufficiently.
Cooling power has been set
too low.
Select a higher setting (see “Setting the
power level” on page EN-11).
Appliance door not tightly
closed or door seal is not
completely tight.
See “Checking and cleaning the door
seals” on page EN-18.
The appliance is near a heat
source.
Place insulation plate between the
appliances or change location.
Food has been stored warm. Only store cooled foods.
Too many goods stored.
Maintain maximum freezing capacity. The
maximum freezing capacity is shown on
the appliance’s type plate.
Ambient temperature too low
or too high.
Adjust ambient temperature (see “Intended
use” on page EN-4).
Compressor seems
defective.
Set the appliance to maximum refrigeration
(see “Setting the power level” on
page EN-11). If the compressor does not
switch on within an hour, please contact
our service department (see page EN-31).
Appliance is
making a noise.
Operating noises are
functional and are not a sign
of malfunction.
Humming: Refrigeration unit is running.
Flowing noise: Refrigerant is flowing
through the pipes.
Clicking: Compressor is switching on or off.
Disturbing noises.
Check the stability of the appliance and
adjust as necessary.
