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02/10/2015

www.HandiQuilter.com

HQ Fusion User Manual  | 45

HQ Quilting Machine New Owner and Training 

Checklist and Certificate

You are entitled to a one-time free introductory training class on the use of your HQ 

quilting machine as well as free adjustments for 60 days and any repairs covered by 

the warranty. Present this checklist to your authorized HQ quilting machine Rep to 

receive these free services.

Table

a  

How to adjust length 

(Not applicable for HQ Sweet Sixteen)

How to adjust height

Machine Setup

a  

Identify the main parts of the machine and 

where they are located

a  

Ensure machine is properly mounted to the 

carriage or table

Check all cable connections

a  

Ensure power outlet is available and does no 

cause a trip hazard

a  

Recommend and explain the importance of 

a power strip with surge protection

Ensure the table is level 

a  

Show how to wind a bobbin (

including how to 

adjust the tensioner and the capacity lever

)

Show how to load a quilt

Machine Operation (all machines)

How to turn the machine on and off

How to change the needle

How to change the Handi Feet

How to properly thread the machine 

a  

How to set the bottom tension (

bobbin case

); 

teach the drop test

How to set the upper tension

How to bring up the bobbin thread

How to tie off

How to use the menus: explain each menu

How to adjust light settings

Machine Operation

 

(HQ Avanté, HQ Fusion, HQ Infinity)

a  

How to switch between stitch regulation 

and manual mode 

How to set the speed in manual mode

a  

How to set the stitches-per-inch in stitch regulation

a  

How to use Cruise stitch regulation 

a  

How to use Precision stitch regulation 

a  

How to use the front and rear handlebars

a  

How to use the laser pointer stylus and the 

included pantograph

a  

Review features unique to the purchased machine

Cut along dotted line and mail of fax this registration information within 30 days or purchase.

HQ Sweet Sixteen only

How to use the foot control

How to use the color touch screen

How to use the functions of the touch screen

How to set the presets and My Speed

How to use needle up/down and tie-off buttons

Machine Maintenance

How to oil the bobbin hook: where, how, and when

□ How to clean the bobbin hook area

□ How to clean wheels and tracks (

where applicable

)

IMPORTANT:

 Read before signing

By signing this training checklist you are acknowledging 

you have been personally instructed in the operation of 

the Handi Quilter machine you purchased. Additional 

training by this HQ Retailer or any other HQ Retailer 

may result in being charged for additional instruction.

Customer Name

 ______________________________

Customer Signature

 ___________________________

Training Date

 ________________________________

Trainer Name

 _______________________________

Rep Signature

 _______________________________

HQ Rep Business Name

 ________________________

Business City and State/Province

________________

_____________________________________________

HQ Q

uilting Machine Model

 (circle one)

HQ A

vanté   HQ Fusion   HQ Sweet Sixteen   HQ Infinity

Machine Serial Number

 _________________________

Representative:

 To register training services provided, 

return completed and signed certificate by FAX

(1-801-294-3011) or MAIL:

Handi Quilter

501 North 400 West 

North Salt Lake, UT  84054

Retain a copy for your records.

Summary of Contents for Fusion QM32469

Page 1: ... INCH LONGARM Designed by a Quilter for Quilters USER MANUAL QM32469 VERSION 3 1 PRINTED 03 20 2015 HQ Fusion is part of the family of innovative quilting products from Handi Quilter Handi Quilter Inc 501 N 400 W North Salt Lake UT 84054 1 877 MY QUILT 697 8458 www HandiQuilter com ...

Page 2: ...our Machine to Loading a Quilt to Making Perfect Feathers We ve got videos to watch pdf files to print out for reference and forums for asking questions Remember if you ever have questions your local Rep can help you If the Rep is not available contact Handi Quilter directly at techsupport HandiQuilter com or by calling us at 1 877 697 8458 Monday Friday 8 5 MST HQ Fusion Package 1 Contents Please...

Page 3: ...ndi Feet 12 Installation Thread Mast 13 Installation Laser Stylus 13 Laser Stylus Safety and Use Guidelines 14 Threading the Machine 15 Optional Horizontal Spool Pin 16 Bobbin and Thread Tension Adjustments 16 Bobbin Tension 17 Easy Set Tension 18 Maintenance Cleaning and Oiling 19 Using the Touch Screen Displays 20 System Information 28 Diagnostics Tests 29 Using the Handlebar Buttons 32 HQ Stitc...

Page 4: ...from all moving parts Use caution around the needle or sharp external components Change the needle often Do not use bent or dull needles Every quilt deserves a new needle Switch the machine to the symbol off or 0 position to turn it off when making any adjustments in the needle area such as threading needle changing needle threading bobbin changing hopping foot and so forth Never drop or insert fo...

Page 5: ...20 VAC Connections GROUNDED OUTLET BOXES METAL SCREW ADAPTER B C TAB FOR GROUNDING SCREW A GROUNDING PIN This product is for use on a nominal 120 V or nominal 220 V circuit and has a grounding plug that looks like the plug illustrated in sketch A above A temporary adapter which looks like the adapter illustrated in sketches B and C may be used to connect this plug to a 2 pole receptacle as shown i...

Page 6: ...umption US Canada Rest of world Complies with international certifications 105 to 120 Vac 47 to 63 Hz 300 Watts peak 100 to 250 Vac 47 to 63 Hz 300 Watts peak LED Lights 24 Watts 5 Vdc Hook System Custom Manufactured Rotary Large Bobbin Bobbin Type Class M Motor Type Brushless DC Automatic Needle Positioning Up and down full stitch and half stitch HQ Fusion Components Front Side Diagram A 1 Thread...

Page 7: ...nt Diagram C 30 Spool Pin 1 31 Electronic Control Pod 32 Laser Stylus Power Connector 33 Serial Port for Stitch Regulator 34 Rear Handle Bar Serial Port 35 Rear Threaded Handle Holes 36 Accessory Power Outlet 37 Power Cord Connector 38 On Off Switch 39 Power Pod 40 Spool Pin 2 41 Micro Handle Mounting Bracket 42 Micro Handle Removable Plug 43 Bobbin Assembly Diagram C NOTE Handi Quilter Getting St...

Page 8: ... connector 4 The remaining length of cable comes back under the Power Pod from the Rear Encoder Assembly behind the machine and into the 9 pin serial port of the machine   IMPORTANT If the machine is to be removed from the carriage first disconnect the cable from the Carriage Encoder Assembly The other two connectors on the cable should remain in place Failure to unplug the cable when removing t...

Page 9: ...nplugged from the electrical outlet All power to the machine must be turned off when installing the back handles Failure to do so can result in damage to the machine To install the rear handles The rear handlebar comes mounted with three screws to the L bracket 1 Line up the two holes in the L bracket with those on the rear of the machine Slide the short bolts into holes until they stop Hand tight...

Page 10: ...t the front of the machine below the right handlebar for added convenience The machine is turned on when both switches are turned on The machine is turned off when both switches are off However you may turn off the machine functions by turning off only the front switch if you will be returning to quilting within a day Turn on the back switch first by toggling the switch from the 0 position to the ...

Page 11: ...e effect of damaged threads is that the needle may be very tight when inserted up into the needle bar To avoid over tightening the screw finger tighten only NOTE Changing the needle is recommended for each new quilt loaded on the machine or any time the needle becomes bent dull or burred U U CAUTION Check the needle to confirm it is fully inserted The needle bar has a stop sight hole above the nee...

Page 12: ...he Handi Feet 1 Remove the foot that is on the mount by using the 2 5mm hex wrench to loosen the mounting screw far enough that you can slide the foot off of the mount 2 Slide the desired foot onto the mount Note that the opening on the side of the foot is lined up with the screw hole Push the Handi Foot up as far as it will go 3 Ensure the foot is centered with the needle when the foot is fully t...

Page 13: ...ilt causing thread tension problems Installing the Laser Stylus To attach the laser stylus to the top of the machine 1 Locate the laser stylus guide post the laser holder and the laser stylus 2 Locate the threaded hole on top of the machine near the front see diagram B 27 The laser stylus guide post comes with the washer and nut on it Remove the nut and washer replace the nut onto the post and the...

Page 14: ...when it is plugged into the HQ Fusion Be sure the laser is attached to the HQ Fusion and pointed downward toward the table before connecting it to the port Never point it in a direction that would project the beam into someone s eyes If the laser should cease to operate check to ensure the plug is firmly seated into the HQ Fusion laser port U U CAUTION Use of controls or adjustments or performance...

Page 15: ...purpose of this guide is to prevent loops of thread coming off the thread cone from going into the top tension as a knot causing thread breakage and bad tension For most threads on a cone it is important to thread all three holes for consistent results If top thread tension needs to be adjusted adjust the top tension assembly 3 After the thread is in place be sure that the thread catches on the ta...

Page 16: ...Therefore the thread must be pulled up or flossed between the tension discs or it will stay outside the discs and float without tension causing serious tension problems and or thread nests It is also possible to bend the needle while it is threaded if care is not taken while moving the machine around the quilt because the top tension is never released Optional Horizontal Spool Holder An optional h...

Page 17: ...y for removal of the bobbin case U U CAUTION Turn off the power switch while inserting the bobbin case or anytime the hands are near the needle area To bring the bobbin thread to the top of the quilt 1 After the machine is threaded locate needle up needle down button on the left handle 2 While firmly holding the tail of the needle thread press the needle up down button with your free hand to bring...

Page 18: ...y to set the top tension on the HQ Fusion with the Easy Set Tension Puckering gathers and thread breakage occur when the top tension is too tight Loops and thread nests occur on the back when the top thread tension is too loose Tension may need to be adjusted depending on the fabric thread or batting you are using on each project   IMPORTANT Top tension should be adjusted after the bobbin case f...

Page 19: ...ing is not necessary on the HQ Fusion except when the machine is taken to a service technician for routine maintenance and cleaning The bobbin basket assembly however needs regular lubricating Failure to keep the bobbin assembly lubricated can cause severe damage to the machine The frequency depends upon the usage of the machine Lubricating is recommended before running the machine if it has not b...

Page 20: ... be changed at either of these locations Manual Mode To select Manual mode Press the Manual button to set the machine to Manual mode The button turns light yellow to indicate it is in Manual mode Press the Speed plus button to increase the manual mode motor speed and press the Speed minus button to decrease the manual mode motor speed This has the same effect as pressing the plus and minus buttons...

Page 21: ...rns light yellow to indicate it is in Regulated mode To select Precision or Cruise regulated mode After switching to Regulated mode alternate between the Precision and Cruise stitch regulation options by pressing either the Precision button or the Cruise button Stitches per Inch 10 Needle Position Manual Regulated 380 Precision Cruise 195 To change the Cruise stitches per inch setting Select Cruis...

Page 22: ...f the machine 4 inch baste one stitch every four inches of movement of the machine After selecting the basting stitch setting begin quilting by pressing the Start button on the handlebars As you move the machine across the quilt it will perform a stitch needle down and then needle up every half inch one inch two inches or four inches according to your choice The basting stitch options are availabl...

Page 23: ... Bright Cool Warm Dim Light Ring Bright Cool lighting will appear more blue while warm lighting will appear more red U U CAUTION Looking directly into the UV lights or prolonged exposure to the UV lights can damage your eyes Limit the use of the UV lights to avoid permanent eye damage Use of UV A B blocking sunglasses will reduce eye strain and limit the effects of prolonged exposure to UV lightin...

Page 24: ...in Alarm screen To estimate how much thread is on a bobbin place a full bobbin in the machine Then press the red Record button under the heading Bobbin Thread Capacity Quilt as usual until the bobbin runs out As you quilt the bobbin thread capacity value increases Stitches per Inch 10 REC Manual Regulated Low Bobbin Alarm X 0 0 0 0 Bobbin Thread Capacity Remaining Bobbin Thread Thread Capacity Pre...

Page 25: ...bin Thread Capacity Remaining Bobbin Thread Thread Capacity Presets Needle Position 380 REC Manual Regulated Light Adjustment Do not look directly at Purple UV LEDs Long term exposure to UV is not advisable Dim Main Lights Cool Dim Light Ring As you quilt the remaining bobbin thread value decreases to show how much thread remains on the current bobbin When it reaches zero an alarm will sound warni...

Page 26: ...sound and a message appears on the display Speed 10 Timers X 3 0 Manual Regulated The second bottom timer enables you to track how much time you spend on a quilt project When you begin a new project press the Reset button Then press the Play button to begin recording your quilting time The timer records when the machine is quilting The time is saved even when the machine is turned off When you beg...

Page 27: ...obbin etc to avoid unwanted stitching in your quilt or your hands If you leave the HQ Fusion in Precision mode with the green indicator on and do not move the machine for two minutes the system will time out and a message box will appear indicating that the system has stopped and you will need to press the Start button again to resume quilting Top Thread Tension Indicator As you adjust the top thr...

Page 28: ...een Needle Position Regulated 80 Settings Diagnostics Sys 195 System Information The information on this screen identifies the electronics board revision number as well as the firmware revision number of the HQFusion The serial number of the HQFusion is listed at the bottom just under the Lifetime and Trip stitch counters The Trip Count can be reset to keep track of the number of stitches taken du...

Page 29: ... to return to the Diagnostics Menu Speed 35 Needle Position Manual Regulated 80 Presets 35 50 70 REC Diagnostics X Diagnostics Motor Sensor Test Passing Test Rugular pulsing beeps as you rotate the hand wheel Failing Test A solid tone or no beeping at all as you rotate the handwheel Needle Sensor Test The Needle Sensor test will indicate whether the needle position sensor is functioning properly R...

Page 30: ...eel As you move the carriage towards you and away from you you should hear a pulsing beep that pulses faster as you move faster A constant beep no beep or periods of irregular beeping with constant motion indicates a problem with the Y stitch regulator encoder This could be caused by an unplugged or damaged cable a stitch regulator wheel that is not rotating or possibly by an issue with the main c...

Page 31: ...t compressing the spring 3 While holding the spring in place press Reset 4 When calibration is complete replace the tension knob Speed 35 Needle Position Manual Regulated 80 Presets 35 50 70 REC Tension Calibration X Diagnostics Reset Calibration should only be done under the guidance of a Handi Quilter Technician Carefully remove tension knob Gently press spring against tension discs but do not c...

Page 32: ... after the machine is stopped Speed 35 Needle Position 80 Presets 35 50 70 Needle Position Manual Regulated 80 195 Using the Handlebar Buttons The following functions take effect by pressing and then quickly releasing the button Button Name Function Needle Up Needle Down Use to manually move the needle one half stitch or one full stitch at a time The machine will make slow stitches if you press an...

Page 33: ...ements Choose high quality threads for your valuable quilts Most machine quilting threads on the market today are acceptable for use with the HQ Fusion Threads may weaken with time so keep your thread collection fresh and protect them from light and dust Needle Requirements For general quilting a size 16 100 needle will accommodate most threads and fabrics Heavier threads such as topstitch and som...

Page 34: ...r in radical or jerky movements defeats the benefits of stitch regulation In Manual or Cruise stitch regulation mode begin moving the machine immediately after pressing Start If the needle stitches in one place too long the stitches build up on top of each other creating a build up of thread or causing the thread to break When bringing the machine to a complete stop press the Stop button at the sa...

Page 35: ...ift required for stitch formation Typically a larger needle will solve the problem however it has been found that certain smaller sizes of needles as well as the use of ball pointed needles solve some specific problems The needle is not positioned properly Position the needle properly to the needle bar Inspect the position of the needle to make sure the needle is at the 6 o clock position If you s...

Page 36: ...he nut at the base of the hopping foot shaft Adjust to the proper height Note When tightening the nut on the hopping foot shaft be careful not to tighten so tight that it rotates the bar The tension is not balanced Balance the tension of the needle thread after ensuring the bobbin tension is adjusted correctly For more information about adjusting tension see Bobbin and Thread Tension Adjustments N...

Page 37: ...otating the tension knob clockwise Improper threading Refer to threading diagram and threading instructions Thread Backlash Corrective Measure Bobbin thread tangles within the bobbin case tangles and winds onto the hook spindle or occasionally forms loops on the bottom of the quilt The bobbin should sit in the bobbin case such that one side is very minimally above the edge of the bobbin case and i...

Page 38: ...e particularly susceptible to dry rot or wet rot which makes thread brittle Do not use poor quality thread or thread that is rotted or brittle Top and bobbin tensions not balanced Check thread tension in top and bobbin for proper balance For more information about adjusting tension see Bobbin and Thread Tension Adjustments The machine head has been threaded incorrectly or thread spools are not pos...

Page 39: ...h a smaller shank diameter causes many problems For example a system 1738 or 287WH needle with a shank diameter of 1 64mm will fit loosely into the needle bar clamp This condition allows the needles to fit into the clamp at an angle which may cause problems including skipped stitches and the needle positioned too far away from the hook point Other possible problems Needle too close to hook causing...

Page 40: ...uthorized repair facility or such other point or place that may be designated by HQ All other costs including cost of freight and shipment for repair under this warranty shall be the customer s costs This warranty shall be in force only for the original purchaser The machine registration card must be completed and received by HQ before warranty is valid Warranty Exclusions HQ shall have no obligat...

Page 41: ...e period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer HQ s entire liability for any defective Product shall in no event exceed the purchase price for the defective Product This limitation applies even if Handi Quilter cannot or does not repair or replace any defective Product Warranty Claims Service under the above warranti...

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Page 43: ...ddress _____________________________________________________________________________________________ City __________________________________________________________ State _____________ Zip ________________ Day Phone ____ _______________________ Evening Phone _____ ___________________________ Fax _____ ______________________________ Email _________________________________________ HQ Quilting Machin...

Page 44: ...02 10 2015 44 HQ Fusion User Manual www HandiQuilter com ...

Page 45: ...gulation a How to use Cruise stitch regulation a How to use Precision stitch regulation a How to use the front and rear handlebars a How to use the laser pointer stylus and the included pantograph a Review features unique to the purchased machine Cut along dotted line and mail of fax this registration information within 30 days or purchase HQ Sweet Sixteen only a How to use the foot control a How ...

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