Unicum NERO TOUCH User Manual Download

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DRINKS VENDING MACHINE

models NERO TOUCH, NERO TOUCH INSTANT

USER MANUAL

Version 1.1 / December 2017

ТМ

Summary of Contents for NERO TOUCH

Page 1: ...DRINKS VENDING MACHINE models NERO TOUCH NERO TOUCH INSTANT USER MANUAL Version 1 1 December 2017 ТМ ...

Page 2: ...O TOUCH NERO TOUCH INSTANT page 2 Version 1 1 December 2017 ТМ Document change log Version Date Brief description Pages 1 0 06 2017 Document creation All 1 1 12 2017 Section 4 3 2 added Air fine tuning valve adjustment 19 ...

Page 3: ...tion 2004 108 ЕС Electromagnetic compatibility 2006 95 ЕС Low voltage equipment 1935 2004 EC Food Contact Materials 2011 65 EU Restriction of Hazardous Substances The drinks vending machines models NERO TOUCH NERO TOUCH INSTANT are compliant with following requirements of the Technical Regulations of the Customs Union listed in the table Code Description ТR CU 004 2011 Technical Regulation of the ...

Page 4: ...lve adjustment 19 4 3 3 Connecting the vending machine to water supply mains 24 5 0 THE VENDING MACHINE S COMPONENTS 26 5 1 Appearance 26 5 2 Internal view with option FRESH MILK 27 5 3 Internal view without door cover 28 5 4 Back view 29 5 5 Containers for instants ingredients and coffee beans 30 5 6 Waste container 32 5 7 Autonomous operations kit 32 5 8 Flot chamber boiler pump boiler and steam...

Page 5: ... 9 1 1 3 Franchising 50 9 1 1 4 Resets 51 9 1 1 5 Power 52 9 1 1 6 EVA DTS 53 9 1 1 7 Modem 54 9 1 1 8 Ethernet 56 9 1 1 9 UI 57 9 1 1 9 1 Loading video to vending machine 58 9 1 1 10 About 60 9 1 2 Errors 61 9 1 2 1 Setup Errors 62 9 1 3 Planogram 63 9 1 3 1 Planogram settings 64 9 1 3 2 Setting buttons 66 9 1 3 3 Loading image to vending machine 68 9 1 4 Recipes 70 9 1 5 Brewer 72 9 1 6 Sped up ...

Page 6: ... 2 1 4 Drop tray and tray grill 99 11 2 1 5 Cup tray 99 11 2 1 6 Milk container for FRESH MILK only 99 11 2 2 Daily operations 100 11 2 2 1 Milk flow meter FRESH MILK option 100 11 2 2 2 Check valve FRESH MILK option 102 11 2 2 3 Containers for soluble ingredients 102 11 2 2 4 Coffee container 103 11 2 2 5 Mixer 103 11 2 1 6 Cappuccinatore FRESH MILK option 104 11 3 Ingredients weighing 105 12 0 V...

Page 7: ...ements is necessary to instruct the users to properly use the Machine The Machine buyer is responsible to make sure that the serving personnel had undergone needed train ing and was informed properly and that the instructions of the technical documents were fully observed The Machine manufacturer carries no responsibility for damage or loss incurred under the following circumstances In case of uns...

Page 8: ...tion which is a part of the Machine s package The developer of the Machine and regulatory software have the right to make necessary changes to the Machine s structure software s flow and in the documentation for its use without notice to the user NERO ТОUCH NERO TOUCH INSTANT 1 3 Configuration options 1 4 Manufacturer s warranty The manufacturer s warranty during the warranty period covers all ven...

Page 9: ... option includes the installation of the following optional equipment in the standard model of the vending machine steam boiler circuit board 063V3 a nozzle for foaming milk cappuccinatore wire harnesses hydraulic tubes water T connector etc The vending machines with the FRESH MILK option can be additionally optionally completed with the fresh milk flow meter which controls the milk consumption Fo...

Page 10: ...ESH MILK Water supply Water pressure Connection to water supply line Hardness Calcium 0 5 8 5 bar 0 05 0 85 МPa G 3 4 0 9 1 0 mgeq l 18 20 mg l Container products2 Coffee beans 1 0 kg Instant coffee 0 7 kg Powdered milk Granulated milk 1 5 0 75 kg 2 2 1 1 kg Chocolate 1 5 kg 2 4 kg Vanilla 1 0 kg 2 4 kg Ambient temperature 10 40 0 С Relative humidity 80 without condensation 1 The weight is indicat...

Page 11: ... less than 80 mm of free space behind the vending machine for air circulation The vending machine is intended for use in dry premises with ambient air temperature no less than 10 С The vending machine uses hot water Don t get too close to the vending machine when making a drink Use only cooled fresh long storage milk pasteurized UHT with 2 5 3 6 fat The milk should be stored at a temperature from ...

Page 12: ...by skilled technicians only To apply voltage to the vending machine hardware with the door open insert the service key Service key installation 1 Insert the service key into the door trip see fig 3a and turn it through 90 deg clockwise see fig 3b until fixation 2 Service key extraction is carried out in the reverse order Fig 3а Fig 3b Fig 3c 3 3 Temperature The vending machine uses a boiler that i...

Page 13: ...ly or you should remove the water supply pipes from the cans bottles It is also necessary to flush water from the pipe which supplies water from external water supply valve or autonomous water supply pump to the float chamber For the pur pose remove the pipe from the valve or pump and direct it to the flush bucket Make sure that all the water from the pipe is discharged 3 After cooling flush the b...

Page 14: ... machine power plug could be rapidly disconnected The ambient air temperature for the vending machine normal operation should be from 10 to 35 0 С Make sure that the vending machine rear wall is no less than 80 mm away from the wall Open the vending machine door and visually check the hydraulic circuit tubes and threaded con nections see Appendix A In the case of the hydraulic circuit tube defect ...

Page 15: ...all and put the vending machine in service Before installing and putting the vending machine in service read and understand the instructions given in this manual After removing the vending machine from the packaging 1 open the vending machine door by using the key the key is secured by a tie to the cup shelf or the cup arrester see fig 5 1 2 remove the vending machine components included in the sc...

Page 16: ...be removed before the start of operations this can cause excessive vibration in machine parts which can cause premature break downs and failures 5 Connect the vending machine to the external or internal water supply in accordance with the manual Close the vending machine door 6 Connect the vending machine to the grounded mains The mains technical characteristics are shown on the vending machine na...

Page 17: ...le turn all the way Then turning the screw counter clockwise loosen the upper disk by 540 630 degrees one and a half turn or one and a half quarter turn For more detailed settings of coffee grinder you can carry out the following actions I the given sequence change the position of the regulatory screw to change the position of the upper disk of the coffee grinder to a certain angle and then make a...

Page 18: ...S CAN DAMAGE THE ESPRESSO GROUP Fig 4 7 PLEASE NOTE THAT CHANGES IN LEVEL OF GRINDING AND TASTE ARE NOT NOTICED RIGHT AWAY ONLY AFTER 3 CYCLES YOU CAN FEEL THE DIFFERENCE after changing the grinding parameters discard two drinks and taste the third one to feel the differer It is highly recommended to change grinding parameters discreetly turning the coffee grinder s disk by 10 20 degrees each time...

Page 19: ...ppuccinatore are clean Inspect the tubes for any sour or coagulated milk Make sure that all the above items are observed and proceed to the milk foam adjustment by sequen tially executing the following operations Open the vending machine door Insert the service key into the door trip Switch the vending machine on see the manual and wait for the boiler to heat up to the temper ature specified in se...

Page 20: ...n If there s no foam coming out but a slightly foamed milk turn the foam control knob counter clock wise By doing this you are slightly opening the air delivery tap and the milk foam should start coming out If the foam is squirting out from the above mentioned gap this means that there s too much air supplied Turn the control knob clockwise The optimal foam adjustment The foam is streamed out unif...

Page 21: ...the acceptable quality of the milk foam because the milk from different manufacturers has a different composition Fig 4 10 Milk foam adjustment To adjust the milk foam the following tools are required A 7 mm frontal screwdriver or a 7 mm spanner wrench РН2 cruciform screwdriver In the case if it s necessary to offset the range of adjustment on the air fine tuning valve do the follow ing 1 Remove t...

Page 22: ...H INSTANT page 22 Version 1 1 December 2017 ТМ 2 Unscrew the protective enclosure screw fig 4 13 Fig 4 13 3 Displace the enclosure and remove it from the valve body fig 4 14 Fig 4 14 4 Unscrew the gear sector fixing nut fig 4 15 Fig 4 15 ...

Page 23: ...t in accordance with the Milk foam adjustment section see above 6 After obtaining the required result set the geared sector as shown in fig 4 16 Fig 4 16 ATTENTION Don t turn the knob after the adjustment Set the geared sector with minimum off set by matching it with the slits 7 Assemble in the reverse order ...

Page 24: ...w unicum ru go to the Coffee tab and in the Water container field select Not installed Create the configuration file and place it to the USB flash drive In accordance with this man ual load the file into the vending machine software Without carrying out this item the rest items are meaningless the settings will have no effect Set the switch on the switch board of the machine to position O OFF see ...

Page 25: ...g the vending machine to the water supply mains new connection In accordance with the instruction to the Configurator program see at the website www unicum ru go to the Coffee tab and in the Water container field select Not installed Create the configuration file and place it to the USB flash drive In accordance with this man ual load the file into the vending machine software Without carrying out...

Page 26: ... 5 0 The vending machine s components 5 1 Appearance 6 7 8 1 2 3 4 5 9 1 Coffee bean container not INSTANT 2 Cup retainer 3 Vending machine handle 4 Door lock 5 Milk tube stopper FRESH MILK 6 Touch screen 7 Shelf for glasses is regulated by height 8 Tray for glasses 9 Pallet Fig 5 1 ...

Page 27: ...astes 8 Container for liquid wastes 9 Container for soluble ingredients 10 Quick access keypad 11 Container lip 12 Mixer Note The connecting tubes are not shown in the figure see vending machine hydraulic diagram Following are installed inside the body drinks preparation units ingredients containers waste containers The vending machine s body is divided into two sections front and rear It is suffi...

Page 28: ...NERO TOUCH NERO TOUCH INSTANT page 28 Version 1 1 December 2017 ТМ 5 3 Internal view without door cover 1 Monoblock power supply 2 Monoblock computer block 3 Main Board 019 03 controller 4 Modem option 1 2 3 4 Fig 5 3 ...

Page 29: ...29 Version 1 1 December 2017 ТМ 1 Coffee bean container not INSTANT 2 Switching unit switch fuse holders power cord connector 3 Water container connection internal 4 Ventilation 5 Water supply network connection external 1 4 5 2 3 5 4 Back view Fig 5 4 ...

Page 30: ...te and Milk see fig 5 5b Container for ingredient Vanilla see fig 5 5c Fig 5 5а INSTANT Vending machine comes with a single type of container for storing ingre dients see fig 5 6 1 To install and remove the coffee bean container With open vending machine door pull the container s clamp 1 which is located in the left upper corner of the machine see fig 5 7 and holding the clamp remove the container...

Page 31: ... vending machine For the purpose Turn the container s nose upwards Slightly raise the container using the nose in such a way that the container s base grip would be removed from the body Pull out the container The ingredient is supplied from the container using a reducer motor which is installed behind the con tainer The reducer motor supplies the required dose of ingredient into the mixer The qua...

Page 32: ...s should be con firmed by the module manufacturer 5 6 Waste container The liquid waste container is situated in the lower left part of the machine You must drop the float into this container The given float acts as the sensor indicating the container s level of filling Except for the liquid waste which is produced during the preparation of drinks the process of making coffee from coffee beans we a...

Page 33: ...ied by the following group of devices boiler which heats the water boiler pump which pumps the water into the hydraulic circuit float chamber which helps avoid air bubbles and blocks from entering the hydraulic system Flot chamber The float chamber see fig 5 9 retains the minimum required quantity of water which is necessary to keep the hydraulic system alive and to ensure the dispensing of drinks...

Page 34: ...r Fig 5 11 Steam boiler FRESH MILK option The steam boiler is installed in the vending machines with FRESH MILK option only It s intended for heating the water to make steam which is needed for milk foaming The steam boiler is installed in the rear hydraulic unit compartment of the vending machine see fig 5 11 To access the steam boiler remove the vending machine case rear wall To avoid injuries a...

Page 35: ...d through the pressed coffee After passing the set amount of water the reducer motor opens up the espresso group emptying the coffee waste through the waste path 4 into the waste container The hot water which passes through the pressed coffee further goes through the dispensing nozzle into the cup Fig 5 12 Removing the espresso group 1 Disconnect the hot water supply pipe unclamping the fixator se...

Page 36: ...ion B to increase the chamber capacity 6 Release the piston 7 Reinstall the espresso group 1 2 А B Fig 5 14 If the capacity of the chamber will not be increased for the cases described in this man ual the espresso group can malfunction displaying errors Opening group Closing group and blockage of coffee bean based drinks as well as mechanical failures The espresso group allows you to regulate the ...

Page 37: ...mera volume ATTENTION Before activating the Vario brewer mode adjust the dosing unit in such a way that one coffee portion will be 7 g sharp if the dosing unit permits adjusting the values to 6 8 and 7 2 select 6 8 g for more information contact the service center ATTENTION It s prohibited to switch the vario brewer off in the vending machine set tings when the vario brewer is connected When repla...

Page 38: ... mixer s motor mixes the ingredient and water until a uniform mixture is obtained 1 Lid on mixer s inlet 2 Mixer s motor 3 Mixer s funnel 4 Adapter for drink dispensing pipe 5 Mixer funnel fixator Fig 5 16 1 Disconnect the drink dispensing pipe see fig 5 17а 2 Turn the handle on the funnel fixator downwards see fig 5 17b 4 Carefully pull out the funnel see fig 5 17c and 5 17d 5 The assembly proced...

Page 39: ...in different languages PC unit Monoblock Performs functions of information display and interacts with clients stores im ages and names descriptions of all products in different languages and controls the Main Board for which purpose it s connected via the Ethernet The main vending machine mode is the vending mode in which the customer service and vending machine units and components monitoring are...

Page 40: ...n for use when regular service button does not work 3 USB connector socket 4 The connector is not used 5 Modem connector 6 RS232 card reader connector 7 The connector is not used 8 Modem power and MDB payment system connector 9 Controller board power connector 24V 10 The connector is not used 11 Power board connector CAN BUS 12 Vending machine PC unit connector Ethernet 13 The connector is not use...

Page 41: ...ng for purposes of checking drink quality and setting it USB PC the connector for connecting a USB flash drive to the vending machine PC Monoblock USB MB the connector for connecting a USB flash drive to the controller board Main Board operator technician flushing test USB PC USB MB 6 3 Touch screen Fig 6 3 The touch screen is located on the front side of the vending machine door There re 10 icons...

Page 42: ...uld deposit a credit for the drink first and then touch the icon with the selected drink To make the process more interactive or visible the drink disposal section is fitted with an LED board which changes its colour depending on the process underway inside the machine To make the process more interactive or visible the drink disposal section is fitted with an LED board which changes its colour de...

Page 43: ...ter release valve is opened towards the espresso group the internal pump turns ON and hot water from the boiler reaches the espresso group The water flows through the pressed coffee tab and flows out into the cup After the set amount of water has flown through the espresso group the flow stops and the used coffee is disposed of into the waste container Adding the foamed milk into drinks FRESH MILK...

Page 44: ...ng mode showing the user menu on the screen see fig 8 1 8 1 Home screen On the initial screen the various hot drinks are offered for selection They are shown as images icons with drink names 1 Drink selection Touch the icon to select the desired drink 2 Switch language Here the language of the user menu is set 3 Greeting Here the greeting string is displayed 4 Information Here the vending machine ...

Page 45: ...rink on the initial screen see fig 8 1 The image will appear on the screen see fig 8 2 8 1 1 Drink choice Fig 8 2 1 Start up Confirmation of the selection After touching the screen the vending machine will start the operation of making the selected drink 2 Back to menu The return to the initial screen see fig 8 1 2 1 ...

Page 46: ... 8 3 Fig 8 3 1 Percent Here the drink readiness percentage wise is shown When the scale reaches 100 the drink is ready 8 1 3 Coffee error When the giving out of coffee beans based drinks are blocked coffee error no beans etc the image is shown on the screen see fig 8 4 To unblock the giving out of drinks eliminate the cause of the blockage At the same time other drinks are ready for giving out Fig...

Page 47: ...ment operation and faults information access to setting up the information about the drinks and the viewing of the sales statistics To enter the menu open the vend ing machine door insert the service key into the door trip and press the Operator menu on the quick access keypad see section 6 2 Note Input the password for accessing the menu technician operator if the password is set The password is ...

Page 48: ...nsider this number as the number of the given group of Machines Numbering several machines with a single num ber enables you to create configuration files for the given group of Machines Enter number Date and Time Setting date dd mm yyyy and time hh mm ss the internal clock of the machine Enter date and time Buzzer volume Selecting the volume level of the machine gun which is included at the end o...

Page 49: ...ss rights of the operator of the ma chine operator menu to a change in the price of drinks Setting is only relevant if payment systems are available Disabled Enabled Operator access to resets Setting access rights of the operator of the ma chine operator menu to perform the reset time discharged meters Disabled Enabled Operator access to dispense Setting access rights of the operator of the ma chi...

Page 50: ...expiration The date after the expiry of which the vending machine stops operating until the renewal of a lease The setting is actual only when the fran chising code is input Franchising code Enter the date in encoded format to which it is possible to operate the machine after that date automatic stop working before the extension of the lease term 16 characters 0 F ...

Page 51: ...audit statistics Reset UI Reset specific settings for vending machine At the current moment it is de fault language and list of available languages setting System UI Factory Defaults Reset all machine settings to factory defaults Full Reset Resets all settings and counters to the initial values not recommended Reset Totals Reset of all counters clearing the list of events ...

Page 52: ...d 10 00 respectively then the power saving mode is switched between these limits If the setting Start time is greater then the set ting End time for example 10 00 и 5 00 the power saving mode is enabled from the setting Start time to 23 59 and from 00 00 to the set ting End time Enter the time hh mm ss End time Time when the Machine automatically switches out of power saving mode Enter the time hh...

Page 53: ... serial number is a 12 digit number recorded into the controller board firmware during its manufac turing it s unique and can t be changed via the vending machine menu Disabled Enabled Zero resettable counters Enabled Reset temporary data after saving copying of files to USB drive Disabled Enabled Allow configuration files All Allows downloads from all configuration files Only CONF_GEN Allows down...

Page 54: ...will not be established Enter an 8 character code strict PIN Enter SIM s PIN code This parameter does not change SIM s PIN code If the SIM s PIN code is activated you must enter the PIN code here which corresponds with the SIM s PIN code It is not recommended to use PIN code because in case of wrong PIN entry the SIM can be blocked Enter an 8 character code strict Server phone number Sets the tele...

Page 55: ...e Machine would connect in case of inability to connect to server 1 If the server does not have reserve line the sec ond address must be the same as the first one When making first manual connection to the serv er this parameter is set automatically by the server Enter port APN Sets the access point which will be used to es tablish internet connection The value of this parameter can be known from ...

Page 56: ...edit control protocol which may be used for e g the integration of the vend ing machine to the filling stations POS machine software Enabled enables the protocol permitting ac cruing the credit free giving out the product via Ethernet Disabled Enabled Secret code for credit control Sets the secret key by using which the software for accruing the credit via Ethernet is authorized If the credit cont...

Page 57: ... this setting Language selection Enabled languages The setting determines the list of user available languages However it s impossible to disable the default language A list of available languages icons with country flags Preparation video The setting defines a list of available video files which may be selected for playing on the vending machine screen during the making of a drink A list of avail...

Page 58: ...s folder in WMV and MP4 format other file formats are not supported by the vending machine software 2 Connect the USB flash drive to the USB port USB PC located on the inner surface of the vending machine door see fig 5 2 pos 10 and fig 6 2 3 Enter the menu technician into the System UI section see the figure above and press the Import video 4 Choose a video from the list see fig 9 9 1 and press t...

Page 59: ... not be played If during the video file import it will turn out that such file is already loaded into the vending machine it cannot be loaded again 5 Then in the opened message box press the ОК button Fig 9 9 2 System UI Import Video 6 Select the video file that will be played during the making of the drink Fig 9 9 3 System UI Import Video ...

Page 60: ...7 ТМ 9 1 1 10 About NAME description Application version Software version of the machine mbComm version mbComm version the application component responsible for communica tion with the Controller Board Main Board OC image version Version of the installed OS Fig 9 10 System About ...

Page 61: ...where the error fault occurred time and date of the last error detection the number of faults the error actuality The actual errors are highlighted in red not actual in green To reset the actual errors touch the button Reset Errors at the bottom of the page To set certain errors touch the button Setup Errors at the bottom of the page see section 9 1 2 1 Fig 9 11 1 Errors Viewing errors ...

Page 62: ... makes no sense for INSTANT vending machines This setting per mits forbids stopping making coffee after the cof fee waste container is overfilled Because there are no overfill sensors the vending machine sim ply counts the number of portions made A num ber of wastes that can fit into the container is set recommended value 200 When exceeding the number of portions made the vending machine generates...

Page 63: ...or loading the drink image into the vending machine press the Imjport images 2 button The buttons 1 are used for changing between the planogram layouts Furthermore when in the vending mode the layout is chosen automatically in accordance with the index of the last permitted product if the index is more than 10 then the layout 16 is used otherwise the layout 10 see fig 9 12b Fig 9 12а Planogram 10 ...

Page 64: ... 1 3 Setting the cost of a drink when buying a card 1 3 Enter number Name Here you enter the name of the drink which will be displayed in sales mode on the screen Enter the name of the drink Expiration If checked it s possible to set the selected drink expiration time and date When the expiration time and date are reached the drink vending is stopped Enter the time and date Fig 9 12 1 Planogram Se...

Page 65: ...of the week The time zones validity start and end time is set in the Configurator see the manual at the web site www unicum ru program Upon choosing the field is turned green which means that the setting is valid on the given day of the week in the interval specified by the time zone 1 100 discount 101 200 surcharge Inhibitions Setting the drink vending prohibition when buying for cash server cred...

Page 66: ...1 2 3 1 Movement 2 Image adjustment 3 Prohibition permission in the case of prohibition the drink in the planogram is crossed out see fig 9 12b Fig 9 12 4 Setting buttons 1 In the planogram select the drink which image you want to edit see fig 9 12 3 2 Then touch the button 2 pencil see fig 9 12 3 and 9 12 4 2 The tuning buttons have the following purpose see fig 9 12 4 An example of the drink ima...

Page 67: ...r automatic or manual Fig 9 12 5 Planogram Beverage image 4 When choosing the manual mode a list with images becomes available permitting choosing the re quired image After choosing press the Confirm button Fig 9 12 6 Planogram Beverage image 5 Now the selected image for the drink will be displayed in the service menu planogram and in the vending menu ...

Page 68: ...ble on white background drink vertical position specified by the back lighting under the drink size 504 х 660 dots pixels resolution 96 dpi dots per inch An example of the finished image https uonline unicum ru ef tools NeroTouch sample png Note The images should be saved in PNG format they can have an alpha channel transpar ent semitransparent opaque zones 2 Connect the USB flash drive to the USB...

Page 69: ...User manual for NERO TOUCH NERO TOUCH INSTANT page 69 Version 1 1 December 2017 ТМ 5 Then in the opened message box press the ОК button Fig 9 13 2 Planogram Import image ...

Page 70: ... ground coffee will be grinding For the values from 70 to 90 the dosage of coffee in tenths of a gram is specified here For the values above 90 the dosage of 9 g of coffee will be ground If it has the VARIO BREWER installed then in this setting the values from 70 to 150 which is a dosage of coffee in tenths of a gram are specified here all that is less than 70 means 7 g and all that is above 150 m...

Page 71: ...e without adding ingredients 3 Test Powder The machine performs operations for preparing the selected beverage without adding water This test allows removing mixer weighed amount of powder which is used for the preparation of a beverage 4 Test Coffee The machine performs operations for preparing the selected beverage without adding water and soluble ingredients When there s more than one ingredien...

Page 72: ... ATTENTION Before activating this mode adjust the dosing unit in such a way that one coffee portion will be 7 g sharp if the dosing unit permits e g adjusting the values to 6 8 and 7 2 select 6 8 g for more infor mation contact the service center The value of VAR IO BREWER 7 15 permits programming the coffee powder dosage in the range from 7 to 15 g by the number from 70 to 150 But for doing so th...

Page 73: ...eci fied the specified volume of hot water flowing occurs before the brewing If passed less time than the volume of hot water flowing is decreased proportionally Enter number 0 240 min Preheating water amount in ml Quantity of water for preheating Enter number 0 30 ml Doser sensor inversion Yes if the dosing apparatus s micro switch is connected to open contacts No if the dosing apparatus s micro ...

Page 74: ... moment of the grinding attempt If the ground coffee fresh ness is more important than the speed of making select NO in this setting because if you select YES the ground coffee may remain in the dos ing unit for unpredictable amount of time No Yes Completion delay after coffee Sets time in tenths of a second after coffee pour ing after the valve closing for which the vending machine will wait anot...

Page 75: ...or instant vending machines No Yes Compl delay after brewer opening This setting affects the illumination switching from red state to blue at the drink give out tray as well as displaying the information about the drink read iness This setting makes no difference for instant vending machines Enter number 0 240 х 0 1ms Comletion delay after soluble This setting affects the illumination switching fr...

Page 76: ...e temperature Here the boiler temperature is specified which will be held by the vending machine over the time after making the last coffee based drink spec ified in the Heating time setting plus the time specified in the Heating delay setting For instant vending machines the boiler is always held at this temperature if the lower value in this setting is not zero because it never brews coffee base...

Page 77: ...upward difference is not limited It should be noted that between making drinks the tempera ture in the boiler is maintained in accordance with the Minimum coffee temperature setting This setting comes into effect only at the moment of instant drink making Temperature specified here shouldn t be higher than the temperature specified in the Minimum coffee temperature setting Enter temperature Steam ...

Page 78: ...ration and dispensing systems Clean Solubles Start flushing of instant drink dispensing system Clean Coffee Start flushing the ground coffee feed system Clean Fresh milk Start flushing the fresh milk supply systems only FRESH MILK Clean Soluble 1 4 Start flushing the instant drink 1 4 dispensing system Fast Clean Fresh milk Fresh milk supply system fast cleaning for FRESH MILK only without a washi...

Page 79: ...s test Fig 9 19 Sensors tests Buttons 1 1 Poll Voltages Displays voltage power board 2 Poll Temper Displays information from the temperature sensors machine 3 Poll Inputs Displays information from the machine sensors designed to pick up readings To view real time sensor readings of the machine 1 ...

Page 80: ... to be filled during pump operation 30 sec The cycle repeats until discharge water into the canister waste Powder 1 4 Automatic pouring an ingredient powder of the corresponding container button Mixer 1 4 The motor of a mixer appropriating the button about on 0 2 sec Close Brewer When entered it closes the espresso group in coffee making state Open Brewer When entered the espresso group is opened ...

Page 81: ...he first mixer closes the valve Mixer 2 Valve Test Opens the boiler valve for hot water supply to the second mixer closes the valve Water Valve Test Opens the boiler valve for hot water supply closes the valve Coffee Valve Test The vending machine changes the espresso group to the brewing position opens the boiler valve for the espresso group closes the valve and returns the espresso group to the ...

Page 82: ...er number Delay after first selection Pausing after the preparation of the first test drink Enter number hh mm ss Second selection Set number two test beverage Enter number Delay after second selection Pausing after the preparation of the second test drink Enter number hh mm ss Count Set the number of test cycles Enter number Options Start Running cycle test when you reboot the ma chine Don t star...

Page 83: ...Sending collection data to the telemetry server Usually there s no need to use this function because collection data is sent to the server automatically when loading the coin receptacle removing the cashbox removing the stacker The button is used when the vending ma chine is operating without payment systems or if the cashbox stacker sen sors are absent or faulty ...

Page 84: ...BLED When operating the vending machine from gas oline and diesel generators the activation of the program filter is not recommended because this filter operates well only provided the mains fre quency conforms to standards and is stable Included Disabled Fan speed during preparation Enables you to reduce speed of the drier fan when dispensing powder 50 the fan slows down to half speed when dispen...

Page 85: ...al for NERO TOUCH NERO TOUCH INSTANT page 85 Version 1 1 December 2017 ТМ 9 1 14 Statistics Fig 9 24 Statistics The vending machine statistical data display Data display is implemented in the Аудит Audit program ...

Page 86: ...ceptor Model type model of change giver coin acceptor FM version firmware version of change giver coin acceptor 6 Bill validator Serial number serial number of bills validator Model type model of bills validator FM version firmware version of bills validator 7 Cashless 1 2 Serial number serial number of card reader 1 2 Model type model of card reader 1 2 FM version firmware versionof card reader 1...

Page 87: ...us audit reading date Date and time of the audit file last reading 5 Readings with reset Number of audit file readings with resets of resettable counters 6 Readings Total number of audit file readings with or without resets 7 Resets Total number of resettable counters resets with or without audit file reading 8 VM installing date Date and time of the machine installation is set when the first star...

Page 88: ... the machine rebooting Сurrent after the last reset of resettable counters Total during the whole machine performance 12 Last loaded configuration Displays full name of config file which was used for the last uploading of settings It s also marked whether the settings have been changed manually after the config file uploading or not ...

Page 89: ...s represented detailed information of audit operations Name Audit parameter Current count Amount of operations since the last audit reset Total count Amount of operations during the whole period of machine performance Current value Summary value since the last audit reset Total value Summary value during the whole period of machine performance ...

Page 90: ... after the last reset and during the entire period of machine operation amount of dispensed coins and filled coins Fig 9 28 Statistics Coins 9 1 14 5 Bills Fig 9 29 Statistics Bills Here is represented information about cash similarly like item Coins see above Information is shown if bill acceptor is installed and operates properly 9 1 14 6 Errors Fig 9 30 Statistics Errors Here is represented inf...

Page 91: ...ds Here is represented information about boards of machine power boar 1 2 3 4 5 Fig 9 31 Statistics Power boards Name description 1 Snack 1 Not used 2 Snack 2 Not used 3 Coffee 1 Serial number of a power board Versions of the software The Control sum 4 Coffee 2 Not used 5 Receptacle board MOVE Not used ...

Page 92: ... NERO TOUCH NERO TOUCH INSTANT page 92 Version 1 1 December 2017 ТМ Fig 9 32 Statistics Summary 9 1 14 8 Summary Here is represented the summary information that had been represented in the previous tabs of AUDIT menu ...

Page 93: ...n and faults information access to setting up the information about the drinks and the viewing of the sales statistics To enter the menu open the vend ing machine door insert the service key into the door trip and press the Operator menu on the quick access keypad see section 6 2 Note Input the password for accessing the menu technician operator if the password is set The password is set in the me...

Page 94: ...sponsibility for damage caused by the use of unsuitable chemical or toxic substances Always disconnect the vending machine from the power mains before starting technical service or change of components Before conducting the vending machine maintenance follow the following hygienics Always wash your hands before handling the food products To clean the milk supply and pouring system FRESH MILK optio...

Page 95: ...leaning solution Waste containers Emptying and cleaning 11 2 1 3 Washing agent rag Drop tray tray grill Emptying and cleaning 11 2 1 4 Washing agent rag Cup tray Cleaning 11 2 1 5 Washing agent rag Case from the outside Cleaning Damp cloth Milk container for FRESH MILK only Cleaning 11 2 1 6 Washing agent rag Daily Component Operations Manual section Means Milk flow meter for FRESH MILK only Disas...

Page 96: ... milk ATTENTION If during one hour after the appearance of the notice the vending machine wasn t washed then all the drinks with the addition of fresh milk will be blocked Washing means Milk system washing should be realized by using the special washing agent It s a concentrate for dis solving in water in ratio 30 ml of the agent and 500 ml of water It s recommended to conduct washing by using the...

Page 97: ...e milk system put the milk supply tube into the container with water 11 Press the Flushing button on the inner surface of the vending machine door see fig 5 2 pos 10 and fig 6 2 12 On the vending machine screen the washing page should appear see fig 11 1 Fig 11 1 Milk system washing 13 Press the Clean Fresh milk button 14 Follow the instructions on the vending machine screen when the Cleaning by w...

Page 98: ...cription appears the vending machine fills the system with 15 ml of milk after the successful completion of washing the ОК inscription appears If the cancel button is pressed the washing cycle is finished If not washing the system in time the vending machine will generate an error The following inscription will be shown HOT NO FRESH MILK Drinks with fresh milk will become inaccessible 15 The vendi...

Page 99: ...it on 3 Remove the grill from the tray casing by inserting your fin gers in the special openings in the corners of the grill 4 Clean the tray and grill by a rag brush and washing agent of spilled drinks residues 5 Wipe the grill and tray and install them back into the vending machine 11 2 1 5 Cup tray see fig 11 4 Clean the tray of dirt by using a rag and washing agent 11 2 1 6 Milk container for ...

Page 100: ...on ATTENTION Conduct flow meter cleaning at least once a week 1 Switch the vending machine off by turning the switch at the rear wall to the 0 position 2 Open the door 3 Disconnect the milk circuit 1 and 2 from the flow meter see fig 11 5 1 2 4 Remove the screw 3 see fig 11 6 3 5 Disconnect the connector 4 see fig 11 7 4 Fig 11 7 Fig 11 6 Fig 11 5 ...

Page 101: ... parts see fig 11 10 case 1 gasket 2 impeller 3 These items can be washed by water flowing from a tap It s PROHIBITED to wash the cover 4 in flowing water or submerge in water Clean the cover with damp cloth 1 2 3 4 8 After cleaning the flow meter assemble it in the reverse order Then mount the flow meter on the vending machine and connect it in accordance with the hydraulic circuit Fig 11 10 Fig ...

Page 102: ...he nozzle with the valve Then flush the valve by the hot water flow from the vending machine The arrow on the valve should be pointed in the direction of the water outflow Note This is an emergency method There s no need to adopt this method for everyday check valve washing as part of the milk circuit 11 2 2 3 Containers for soluble ingredients see fig 11 13 1 Open the vending machine door 2 Raise...

Page 103: ... container back into the vending machine 8 Load the container with coffee beans see section 5 5 Clean the coffee container once a week 11 2 2 5 Mixer see fig 11 15 1 Open the vending machine door 2 Conduct the mixer removal operations see section 5 10 3 Clean mixer funnel lid mixer funnel mixer impeller not shown in the figure by using hot water and the washing agent Then rinse independent parts o...

Page 104: ...cting the steam and milk supply tubes 1 2 3 4 5 4 Disassemble clean and assemble the cappuccinatore see fig 11 2 by simultaneously turning and pulling on the part 1 then simultaneously turning and pulling on the part 2 separate the parts 3 4 and 5 wash all cappuccinatore parts by flowing warm water 5 The cappuccinatore assembling is conducted in the reverse order 6 Install the cappuccinatore into ...

Page 105: ...ghing Note 1 To conduct more correct measurement make 5 10 weighings and calculate the mean 2 Setting the dosing unit cam into position 5 or 6 without the brewing camera volume increase is PRO HIBITED THIS MAY LEAD TO ESPRESSO GROUP BREAKAGE Setting the dosing unit cam into position 7 or higher is STRICTLY PROHIBITED under any condi tions Soluble ingredients dosage weighing 1 Remove the lid of the...

Page 106: ...pouring systems Method 1 1 Open the vending machine door 2 Insert the service key into the door trip 3 Press the Flushing button on the quick access keypad see fig 5 2 pos 10 and fig 6 2 4 The washing menu page will appear see fig 12a and 12b 5 Conduct washing by pressing the required button Fig 12а Flushing option FRESH MILK Fig 12b Flushing ...

Page 107: ...menu page will appear see fig 12a and 12b 6 Conduct washing by pressing the required button Button description Clean All Cleaning the drink preparation and dispensing systems Clean Solubles Start flushing of instant drink dispensing system Clean Coffee Start flushing the ground coffee feed system Clean Fresh milk Start flushing the fresh milk supply systems only FRESH MILK Clean Soluble 1 4 Start ...

Page 108: ...gs Stored in a file format EVA DTS file name Axxmmddi DTS If the Machine s clock s not working the file name will be Axx_i DTS хх 2 last two digits of the serial number set in the Technician s menu mm Month if date and time are set for the Machine dd Day if date and time are set i digit from 0 to 9 You can save up to 10 files with different names in 24 hours To read the information you want to ins...

Page 109: ...nector of the controller board in the trade regime and approve the request Load Configuration General configuration File format EVA DTS File name CONF_GEN DTS To download the information you want to insert USB flash drive into the connector of the controller board in the trade regime and approve the request Load Gen Config Software updating To update the vending machine software go to the manufact...

Page 110: ...ding machine is the successful operation of the hydraulic system which should be regularly checked in accordance with methods specified in the appendix and follow all the requirements put down in this manual The vending machine hydraulic system operation check should be executed with the open door with the inserted open door trip Before starting the vending machine for the first time visually chec...

Page 111: ...er depending on the characteristics of water used in the vending machine The vending machine operators should undergo appropriate training for conducting maintenance and working with the vending machine hydraulic system as well as understand all hazards that may arise from incorrect vending machine use The system is considered operable if the following conditions are fulfilled there are no externa...

Page 112: ... Espresso group Group of mixers Pump EX7GW Electrovalve water supply Angle G1 2 Water filter Boiler Water temperature 92 98 0 C Water supply Water overfow Water Water Water Water Water Coffee Boiler pump EX5GW Beverage dispensing zone Milk Chocolate Vanilla Water temperature 92 98 0 C Water temperature 92 98 0 C Water temperature 92 98 0 C ...

Page 113: ...ntent 2 5 3 2 Cappuccinatore Check valve conical Buerkle 6 8 mm Air ART F RNB4 010NT Input 2 Input 1 Electrovalve water supply Pump EX7GW Water supply Water overfow Water Water Water filter Float chamber Water Water Steam boiler pump EX5GW Boiler pump EX5GW Water Water Angle G1 2 Water temperature 92 98 0 C Water temperature 92 98 0 C Water temperature 92 98 0 C Espresso group Steam boiler Steam E...

Page 114: ...le G1 2 Pump EX7GW Water supply Water overfow Water filter Float chamber Water Water Water Water Boiler pump EX5GW Ìîëîêî æèðíîñòü 2 5 3 2 Ìilk fat content 2 5 3 2 temperature 3 5 7 0 C Check valve conical Buerkle 6 8 mm Air Steam boiler pump EX5GW Water Water Steam boiler Steam valve Steam Emergency Water temperature 92 98 0 C Water temperature 92 98 0 C Water temperature 92 98 0 C Espresso group...

Page 115: ...RO TOUCH INSTANT Coffee Electrovalve water supply Pump EX7GW Angle G1 2 Water filter Float chamber Boiler Water overfow Water supply Water Water Water Boiler pump EX5GW Milk Chocolate Vanilla Group of mixers Water temperature 92 98 0 C Water temperature 92 98 0 C Water temperature 92 98 0 C Water temperature 92 98 0 C ...

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