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53

Perform a QCSSP self-test

The self-test tests the print head.
1. Ensure the power switch is in the Off position and there is paper in the

printer.

2. Plug the power source into the printer.
3. Press and hold down Paper Feed while you press the power switch on. The

printer begins to print the self-test. The printer will continue printing the self-
test until you stop it. You can stop printing by pressing Paper Feed.

The first line printed is the printer identification line.

The second line tells you the type of communications interface that the printer is
using (SERIAL) and the baud rate setting (VHS).

With serial communication set, the third line tells you the handshake mode with
which the printer is working. The standard handshake for RS232 communications
is the BUSY handshake setting.

The fourth line tells you the amount of RAM (Random Access Memory) buffer
installed in the printer. The QCSSP is shipped with a 1K (kilobyte) buffer.

Troubleshooting the QCSSP

Printing difficulties may be caused by:

•

the wrong printer interface configuration option for the type of printer you

are using. The QCSSP should be set to VHS.

•

the wrong communications interface. The QCSSP should use the serial

communications interface. If this is incorrect, you should contact Hand
Held Products.

Table 10-1 lists the types of problems that might occur during QCSSP operation
and gives you information about resolving the error.

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Summary of Contents for Quick Check 200 Series

Page 1: ...Quick Check 200 Series User s Guide ...

Page 2: ...out the prior written consent of Hand Held Products 2001 2005 Hand Held Products Inc All rights reserved Web Address www handheld com Microsoft Visual C Windows 95 Windows 98 Windows 2000 Windows CE and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other product names mentioned in this document may be trademarks or re...

Page 3: ...ons Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Caution Any changes or modifications made to this device that are not expressly approved by Hand Held Products may void the user s authority to operate the equipment Note To maintain compliance with FCC Rules and Regula...

Page 4: ......

Page 5: ...tion Programming 13 Codes Symbology Options 13 Application Model Options 16 Model Selections 17 Tests Options 17 Config Options 19 5 Symbol Testing Scan Results 21 Test Result Details 23 Dimensional Parameters 23 Reflectance Parameters 25 Format Parameters 26 6 Printer Printout Samples 29 7 Special Functions 33 Reflectometer Mode 33 Command Code Programming 33 8 Quick Check Maintenance 37 Battery ...

Page 6: ...replace the QCP or QCHSP paper roll 47 Remove ribbon cartridge from the QCP or QCHSP 49 Connect the QCP or QCHSP to the Quick Check 50 Perform a QCP or QCHSP self test 50 Troubleshooting the QCP or QCHSP 50 Turn on and off the QCSSP 52 Setup the QCSSP 52 Install or replace the QCSSP paper roll 52 Perform a QCSSP self test 53 Troubleshooting the QCSSP 53 11 Customer Support 57 Obtaining Factory Ser...

Page 7: ... Scroll or Select Represents a button on the Quick Check unit Specs or OK to Scan Shows the LED display on the Quick Check unit Indicates steps to follow to perform a procedure QC200 Low Battery Warning The Quick Check 200 Series dynamically checks the condition of its battery when turned on and during menu cycles If any test falls below a specified limit the LCD will show Low Battery and the unit...

Page 8: ...apid cycle time When Low Battery is indicated the operator should turn their QC200 off allow one or two minutes for the battery to recover and then turn it back on This sequence clears the Low Battery flag or pointer If the Low Battery indication returns immediately on power up then the unit should be recharged If not the QC200 can continue to be used The QC200 can be recharged before the warning ...

Page 9: ...h all verifiers new and old should be judged The QC200 series determines print quality wide to narrow ratios print contrast and reflectance parameters decodes and verifies character format as called for by application specifications The quality information from the Quick Check 200 Series is presented through an easy to read liquid crystal display LCD light emitting diodes LEDs audible tones and th...

Page 10: ...he batteries should be charged for at least six 6 hours The Quick Check 200 unit is designed to operate only using the supplied NiCad rechargeable battery pack It is not intended to be powered directly from an adapter or AC outlet The Quick Check 200 Series verifier is designed to make maximum use of its battery power As a result the unit will operate for a minimum of one 1 hour on a properly char...

Page 11: ...CAC charger into the QC200 and an AC wall outlet and charge the unit for a minimum of six hours See sectional titled CHARGING THE BATTERY for details 3 After charging turn the unit on by pressing and releasing the POWER button You should hear four beeps indicating the unit is ready 4 Next select one of the following pre printed Quick Start Command Codes appropriate for your use of the QC200 carefu...

Page 12: ...s manual or call Hand Held Products Customer Support NOTE Display Orientation Right Handed vs Left Handed and Printer Interface selection ARE NOT set using the Command Code Factory default settings for these are Right Handed and QCHSP ...

Page 13: ...lti function liquid crystal display LCD On the bottom of the instrument is the Serial Number label as well as two of the three case screws that must be removed for access to the internal battery WARNING DO NOT attempt to replace the battery pack without first contacting Hand Held Products Service Department A port on the end allows connection to a recharger or optional printer The following figure...

Page 14: ...8 Quick Check 200 Control Buttons ...

Page 15: ... long beep tone quickly followed by a short beep tone signifying a good read Note that a long beep followed by three short beeps indicates an error condition exists in the symbol scanned NOTE Practice your scanning technique until you can successfully scan each of the supplied test symbols on each attempt Some of the supplied test symbols have intentional errors in them to show the user how error ...

Page 16: ...QUICK CHECK PERFORMS A CONSISTENCY TEST WHILE THE TEN CALIBRATION SCANS ARE MADE IF DURING THOSE SCANS IT DETECTS REFLECTANCE READINGS SIGNIFICANTLY DIFFERENT FROM THE PREVIOUS ONES RECORDED IT WILL AGAIN BEEP THREE 3 TIMES AND THE LCD WILL PROMPT YOU TO AGAIN BEGIN THE REFLECTANCE CALIBRATION PROCEDURE IF DURING THE MEASUREMENT OF A SAMPLE SYMBOL AN XX or IS DISPLAYED OR PRINTED A REFLECTANCE VAL...

Page 17: ...rgin Hand Held Products Averaged Decodability Margin Ltr Grades If ANSI is invoked Letter Grades used Right Handed LCD Right Hand Orientation HS Printer Printer Interface set for Hand Held Products QCHSP An explanation of each of the above default settings can be found in the CONFIGURATION PROGRAMMING section ...

Page 18: ...12 ...

Page 19: ...ies is centered around its Select and Scroll buttons All functions with the QC200 are controlled by their use Generally pressing the Select 0 Button moves the user from menu level to menu level Pressing of the Scroll Button allows the user to pick an option within these levels At the end of the manual are menu flow charts of the QC200 menu sequences An explanation of what programmable selections a...

Page 20: ...cribed in AIM s USS Codabar specification with the appropriate USS tolerances applied NOTE An x shown during Codabar decoding indicates a missing stop start character Code 39 Options displayed on the LCD are Cod39 no Ck or Code39 w Ck This choice is whether to test for Code 39 s optional Mod 43 Check Character see AIM USS for Code 39 Interleaved 2 5 Options displayed on the LCD are Int25 no Ck or ...

Page 21: ...B ESC 1B ES 07 BEL 7 BL 1C FS 1C FS 08 BS 8 SC 1D GS 1D GS 09 HT 9 HT 1E RS 1E RS 0A LF A LF 1F US 1F US 0B VT B VT 7F DEL DL 0C FF C FF 0D CR D CR FCN1 F1 F1 0E SO E SO FCN2 F2 F2 0F SI F SI FCN3 F3 F3 10 DLE 10 DE FCN4 F4 F4 11 DC1 11 D1 Mode A A A 12 DC2 12 D2 ModeB B B 13 DC3 13 D3 ModeC C C 14 DC4 14 D4 Shift Sh Xh No special displayed character for DEL Code 16K Options displayed on the LCD a...

Page 22: ...s as applied by the applications but also test for application specific formats check characters and data identifiers The selection of an application is accomplished by turning on the QC200 QC2xx aa lll where xx identifies the model number Continue by pressing the Select 0 button two 2 times Specs is displayed Press the Scroll button Codes is the next display Continue by pressing the Scroll button...

Page 23: ...lerances The user steps through the choices 75 74 70 66 62 58 54 50 using the Scroll Button Selection is made using the Select 0 Button BOOKLAND As with the UPC EAN JAN codes mentioned earlier the Bookland codes which are based on those symbols require input of a magnification factor Again the possible choices are 80 85 90 95 1 0 1 2 1 4 1 6 1 8 or 2 0 and are cycled through by repeatedly pressing...

Page 24: ...In the Extended Accuracy Mode ALL individual parameter measurements and results are averaged over eight 8 successive scans of a given scan path of the symbol under test greatly reducing reading variability due to variations in scanning motion and minor scan path variations This is not to be confused with ANSI s recommended ten 10 scan symbol average where ten 10 individual symbol scans have their ...

Page 25: ...Left Handed vs Right Handed The QC200 s custom LCD display can have its text and read outs oriented for either a left handed or right handed user This automatic flipping of the LCD image makes the unit easy to use and read by all operators Selection of either orientation is done here by pressing the Scroll Button Raise Pitch Repeated pressing of the Scroll Button increases the pitch volume of the ...

Page 26: ...anging the LCD to Busy then to Version yyyy and finally to QC2xx aa lll as the non volatile memory is updated The yyyy represents the base software s checksum This number can be used by Hand Held Products Service Department when identifying a QC200 If the Select 0 Button is pressed after SaveSetngs or Confirm the LCD changes automatically to the Version yyyy message ...

Page 27: ...dicating that the scan was either too fast too uneven erratic or too slow for proper data collection A practiced more deliberate and smooth rescan should be made to insure accurate results Both pass fail testing and detailed measurements on a given symbol are obtained simply by scanning across it with the QC200 The most accurate results will be obtained by starting just outside the quiet zone and ...

Page 28: ...entioned above uniform bar growth or shrinkage is displayed by a vertical series of arrows on the LCD One arrow will remain lit to indicate the average bar width error in relation to traditional print tolerance allowances When centered between the and on the label the bar growth shrinkage is at a minimum As the arrow position moves toward the increasing amount of shrinkage is seen Conversely a mov...

Page 29: ...nsional Parameters details The order the displays are shown changes dependent upon whether the QC200 is set for Traditional or ANSI testing criteria though in each case all the same displays are shown For this document the order used with Traditional test criteria is illustrated with the first display showing AvgBar x xxX P or F AvgBar is the average bar print error It is the value or amount of av...

Page 30: ... found in these areas the next display would read D Margin xx Grade or Decod ty xx Grade Decodability Decodability Margin Decodability is a Graded measure of how close a given scan comes to a reference decode failure due to variations in bar and space widths The Quick Check 200 s Avg DMargin is the character averaged value of Decodability Decodability is what percentage of the symbology s safe dec...

Page 31: ...xt digit After all three are filled in the Quick Check 200 series then calculates the X Dimension and displays it in the following manner X is x xxxx If 0 00 is entered the X remains uncalculated The total width of any EAN UPC symbol is that of the main symbol ignoring a possible addendum Reflectance Parameters After a successful scan is made detailed results in the Reflectance Parameters area are...

Page 32: ...can Another press of the Scroll Button changes the display to show Rmin Rmx xx Grade Rmin Rmx has an additional Pass Fail Grade A or F requirement that it be at or below 50 Press the Scroll Button again to get Modul n xx Grade Modulation MOD is an ANSI graded criterion equal to Edge Contrast min divided by Symbol Contrast Edge mn xx Grade Edge Contrast Minimum Ecmin or Edge mn is the minimum value...

Page 33: ...l then show any other application specific errors such as BAD Source and will finally come to MsgLength xx P or F Message Length is the length of an encoded message The length may need to be checked against an application specified length restriction Another press of the Scroll Button displays No Check Chr P or ChkChr Checks P or ChkChr Fails F Check Characters may be mandatory under a bar code sy...

Page 34: ...28 ...

Page 35: ...the first display will be a query on whether or not to dump the stored information NOTE The QC200 will also see the QCAC Charger as a printer when it is connected Print Data When a printer is attached to the Quick Check 200 you are asked if you wish to print the most recent scan Pressing the Scroll Button will cause the current testing results to be printed and the following display will show Busy...

Page 36: ...P the printout would look similar to the following Quick Check 200 660 nm 06 mil Scanner UPC A 100 Mag Factor 021200074424 Avg Bar Err 04X OK DecodeMargin 92 A Symbol Total 095 X Prnt Contr Sig 94 OK Reflect Light 75 OK Reflect Dark 03 OK Symbol Contrst 72 A R min R max 04 A Modulation 79 A EdgeContr min 57 A Defects 05 A Message Length 11 OK Check Charctr Passes OK Traditional Tests PASS Bar Grow...

Page 37: ...rmal printout Quick Check 200 660 nm 06 mil Scanner Code 39 A123B4C5D6E711 AvgBar 05 X OK W N Ratio 2 9 OK DecodMargn 88 A Symbol Totals 264X PCS 90 OK R L 79 OK R D 07 OK SymbolContr 72 A R mn R mx 09 A Modulation 61 B EdgeCtr mn 44 A Defects 04 A Msg Length 15 OK No Check Character Bar Growth IN TOL P C S OK Traditional Tests PASS Format Tests PASS ANSI Parameters B Dimension Checks P Format Che...

Page 38: ...r setting if encountered may cause printing difficulties This is set within the Config Menu as explained previously Printing can also be initiated in either a single on demand or continuous auto print print mode by use of the Printer Control Command Codes found later in this manual NOTE Printing can be halted after starting by momentarily pressing the POWER button on the QC200 Printing will stop a...

Page 39: ...is critical first that reflectance calibration have been performed recently and second that the QC200 be held with its reflectance foot and optics tip both touching the sample to maintain the proper angle Command Code Programming The Quick Check 200 series has the unique ability to be pre programmed by the user by scanning a specially encoded code 128 symbol This symbol will automatically make all...

Page 40: ... as the reset Command Code supplied in this manual NOTE Before actually using this code label it along the line provided with a description and make a copy of it on your office copier This helps improve the bar code quality Making a reduced size copy will help also These codes are also produced by Hand Held Products Contact Customer Administration at Hand Held Products about this service It will b...

Page 41: ...es 080 085 090 095 100 120 140 160 180 200 Codabar Yes or No Traditional Codabar Yes or No USS Codabar Yes or No Code 128 Yes or No and Modes or Messages choose one MSI Code Yes or No User Check Digit Yes or No Mod 10 or Mod 11 choose one Code 16K Yes or No and Modes or Messages choose one Application Specification CCBBA Yes or No HIBCC Yes or No AIAG Yes or No Bookland Yes or No SISAC Yes or No L...

Page 42: ...36 ...

Page 43: ...ally clear window may become partially obstructed by ink paper fibers or other deposits To insure reliable scanning you should check the tip periodically and clean it if dirty To clean the scanner tip 1 With the Quick Check turned off lightly dust the tip with a soft camel s hairbrush or equally soft device 2 If ink or deposits are still evident using a mild cleaning solution and soft applicator c...

Page 44: ...ting If your Quick Check fails to operate properly after following all operation instructions carefully do not open the case or attempt to repair This will void the warranty Contact Hand Held Products for assistance ...

Page 45: ...rst message after each test scan by scanning the INSTALL SSTR Code then the SSTR Code that you desire as your default and finally scanning the SAVE SETTINGS SSTR Code twice By installing the First Failure SSTR Code as the default your QC200 will display as its default first message whichever parameter fails first on a test scan The order of test failure is the same order as that of the parameters ...

Page 46: ...40 ...

Page 47: ...and turned on you can print the results stored in the buffer or if the buffer is empty the current results using the special Print Store Codes or stepping through the menus When you turn on the Quick Check and the buffer has stored data or you fill the buffer during use the display will tell you You can print or delete the stored records Instructions are provided later in this section Reviewing pr...

Page 48: ...95 X Prnt Contr Sig 94 OK Reflect Light 75 OK Reflect Dark 03 OK Symbol Contrst 72 A R min R max 04 A Modulation 79 A EdgeContr min 57 A Defects 05 A Message Length 11 OK Check Charctr Passes OK Traditional Tests PASS Bar Growth IN TOL P C S OK Traditional Tests PASS Format Tests PASS ANSI Parameters A Dimension Checks P Format Checks P Profile Quality Grade A ...

Page 49: ...DecodMargn 88 A Symbol Totals 264X PCS 90 OK R L 79 OK R D 07 OK SymbolContr 72 A R mn R mx 09 A Modulation 61 B EdgeCtr mn 44 A Defects 04 A Msg Length 15 OK No Check Character Bar Growth IN TOL P C S OK Traditional Tests PASS Format Tests PASS ANSI Parameters B Dimension Checks P Format Checks P Profile Quality Grade is B ...

Page 50: ... QCHPS Power Supply For maximum printer performance follow these general precautions for any type of printer Never place the printer where it is exposed to direct sunlight Never apply power while you are plugging or unplugging an input connector Do not print without paper or a ribbon as this may damage the print head Do not subject the printer to temperatures below 5 C or above 40 C during operati...

Page 51: ...ata Review data from the last scan 1 If the Quick Check is turned off turn it on The message BUF XX Ful appears 2 Press Scroll The message Print Bufr appears 3 Review the data press Scroll Information from the last bar code scanned appears Print or delete stored data 1 Connect your printer to the Quick Check and turn on both units 2 Turn on Quick Check The message Buf XX Ful appears 3 Press Scroll...

Page 52: ...stops when the printer s internal buffer is clear OR 2 Wait until the printer stops automatically Using the QCP and QCHSP The QCP and QCHSP are shown in Figure 10 4 Figure 10 4 QCP and QCHSP A three position power switch on the printer s front panel determines its function as described in the following table ...

Page 53: ...QCP or QCHSP 1 Place the printer on a hard flat surface such as a table or desktop 2 Press the power switch into the Off down left position 3 Plug the power connector from the transformer into the printer 4 Plug the transformer into a wall outlet Install or replace the QCP or QCHSP paper roll 1 Press the printer power switch to the Off down left position 2 Remove the printer cover by locating the ...

Page 54: ...the Paper Feed down right position until an inch of paper emerges from the printer and then release the switch 8 Pull the paper through the printer until several inches are exposed 9 Put the paper spindle into the paper roll and place the roll and spindle onto the grooves near the back of the printer as shown in Figure 10 5 10 Roll the paper to take up any slack inside the printer 11 Ensure the ro...

Page 55: ...ht side of the ribbon cartridge marked PUSH and remove the cartridge from the printer compartment 4 Slide the paper through the gap between the inked ribbon and the frame of the new ribbon cartridge 5 Set the new cartridge into the printer compartment and press both sides to secure it in place The cartridge must be properly seated and aligned for the best print quality If you get ribbon ink on the...

Page 56: ...The self test tests the print head and ribbon 1 Ensure the power switch is in the Off down left position and there is paper in the printer 2 Plug the power source into the printer 3 Press and hold the power switch in the Paper Feed down right position until the LED lights and the printer starts to operate 4 Release the power switch The printer performs the self test and prints its full set of char...

Page 57: ... front of the printer This lever raises and lowers the printer head You will need to raise the printer head to load paper When this lever is raised the Power LED flashes and the printer will not operate You will need to lower the printer head to use the printer A panel of DIPswitches is located on the rear of the printer These switches are set at the factory for proper operation with the Quick Che...

Page 58: ...the print head by moving the printer head lever toward you until it stops 4 If necessary remove the empty roll If there is any paper on the roll gently pull it out the front of the printer Warning Do not pull paper out of the back of the printer as this will damage the mechanism 5 Unroll several inches of paper from a new roll and cut a straight edge on the paper if it is jagged or wrinkled A stra...

Page 59: ... With serial communication set the third line tells you the handshake mode with which the printer is working The standard handshake for RS232 communications is the BUSY handshake setting The fourth line tells you the amount of RAM Random Access Memory buffer installed in the printer The QCSSP is shipped with a 1K kilobyte buffer Troubleshooting the QCSSP Printing difficulties may be caused by the ...

Page 60: ...ng stopped May be loss of power check supply Data will be lost Printing stopped and Paper Empty LED on Replace paper Be sure to lower print head Printing stopped and Power LED flashes 1 If print head is raised lower it 2 May be an overvoltage or undervoltage check line wait for voltage to return to acceptable level 3 May be high temperature when unit cools printing resumes at standard speed ...

Page 61: ...ters while using RS 232 connection is framing error is overrun error May be interface connection error 1 Check connections ensure serial communications is selected 2 Check cable integrity 3 Check baud rate VHS with QC Paper Jam Remove jammed paper Non Power Surge ...

Page 62: ...56 ...

Page 63: ...oduct North America Hand Held Products Corporate Offices Telephone 800 782 4263 Option 3 Fax 704 566 6015 E mail naservice handheld com America Latina Hand Held Products America Latina Teléfono 239 263 7600 Fax 239 263 9689 E mail laservice handheld com Brazil Hand Held Products Brazil Telephone 55 21 2176 0250 Fax 55 21 2176 0249 E mail suporte handheld com Europe Middle East and Africa Hand Held...

Page 64: ...e nearest Hand Held Products technical support office North America Canada Telephone 800 782 4263 option 4 8 a m to 6 p m EST Fax 315 685 4960 E mail natechsupport handheld com America Latina Teléfono 704 998 3998 opción 8 E mail latechsupport handheld com Brazil Telephone 55 21 2176 0250 Fax 55 21 2176 0249 E mail suporte handheld com Europe Middle East and Africa Telephone European Ofc Int 31 0 ...

Page 65: ...rchaser s expense during the Warranty Period to Hand Held Products factory or authorized service center for inspection No product will be accepted by Hand Held Products without a Return Materials Authorization which may be obtained by contacting Hand Held Products In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand He...

Page 66: ...All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not manufactured sold by Hand Held Products voids the warranty This includes but is not limited to cables power supplies cradles and docking sta...

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Page 72: ...Hand Held Products Inc 700 Visions Drive P O Box 208 Skaneateles Falls NY 13153 0208 QC200 UG Rev C 7 05 ...

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