qCMOS Camera C15550-20UP / C15550-20UP01 Instruction manual_Ver.1.3
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13. TROUBLESHOOTING
If an abnormality occurs, look up the possible causes in the following tables and, if necessary, report
the details to Hamamatsu subsidiary or your local distributor.
13-1 IMAGE IS NOT TRANSFERRED
Cause
Measures
Chapter
AC adapter or other cable is loose
Reconnect the cable
AC adapter or other cable is broken
Replace the cable
13-2 ALTHOUGH IMAGES ARE TRANSFFERED
Conditions
Cause
Measures
Chapter
Scratches or discoloration visible
on the screen
Lens is dirty
Wipe the lens
Image is blurred
Lens is not focused
Contact a Hamamatsu
subsidiary or your local
distributor
Condensation appear
Confirm the operating
environmental conditions
Only shadowed images are output Lens mount cap has been
left on
Remove the cap
Amount of light is too much
or too low
Adjust amount of light
All screens overflow
Too much amount of light
Reduce amount of light
Noise appears on the screen
Exogenous noise
Find and remove cause
Poor connection of internal
connector
Contact a Hamamatsu
subsidiary or your local
distributor
Defective circuit system
Summary of Contents for C15550-20UP
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