•
Products which have been damaged as a cause or result of unpredictable fluctuations in the electrical power
grid which the Product was attached to;
•
Products which have been damaged by earthquakes and volcanos, adverse weather such as tornados,
hurricanes, lightning or electrical storms, floods, and other Acts of God.
STEPS TO FILING A CLAIM UNDER THIS LIMITED WARRANTY.
In order to make a claim under this Limited
Warranty, the current owner of the Product must follow several steps. First, the owner must visit our website at
www.halosmartlabs.com/support and provide notice to Halo Smart Labs by filing a claim and describing any alleged
failure or defect of the product. Second, the owner must provide Halo Smart Labs with either a retail receipt or
other proof of purchase. If you cannot provide either, the date of manufacture of the Product will be used by Halo
Smart Labs as the inception date of this warranty. Third, Halo Smart Labs will then provide a return authorization
number and return shipping information.
Halo Smart Labs has the discretion under this Limited Warranty to, after reasonable examination, determine it has
no warranty obligations if a returned Product falls outside the Limited Warranty.
WHAT HAPPENS IF HALO SMART LABS APPROVES A CLAIM UNDER THIS LIMITED WARRANTY.
At the sole
option of Halo Smart Labs, if a returned Product is found to be eligible for coverage under this Limited Warranty,
you will be provided with one of three remedies. Halo Smart Labs has the exclusive right to select which of the
three remedies it provides under this Limited Warranty.
In order to obtain one of the three remedies listed below, an owner must be able to provide proof of purchase in
order for the start date of the Limited Warranty to be calculated. In the event that an owner cannot provide proof
of purchase, Halo Smart Labs will calculate the inception of the Limited Warranty as beginning on the date of
manufacture. This date will necessarily be earlier in time than the purchase date, and will reduce the Warranty
Period. These three remedies are the sole and exclusive recourse of an owner for a breach of the Limited Warranty.
The three available remedies are as follows:
Option 1:
Repair. At the sole option of Halo Smart Labs, Halo Smart Labs may choose to repair the Product
for free. Halo Smart Labs may, at its sole discretion and option, elect to make the repair with refurbished or
remanufactured parts.
Option 2:
Replacement. Halo Smart Labs may choose to replace the Product or any of its individual
components. In the event that Halo Smart Labs elects replacement, it may use remanufactured components
or a remanufactured replacement Product. In the event that the specific Product has been discontinued, the
defective component has been discontinued, or the specific Product or component is otherwise not available,
Halo Smart Labs may replace the defective Product with a similar product of equal or greater retail value.
Option 3:
Refund. At the sole option of Halo Smart Labs, Halo Smart Labs may choose to issue a refund. Any
refund amount will be adjusted for depreciation based on the age of the Product at the time it is returned to
Halo Smart Labs. The depreciation adjustment will begin with the original purchase price and decline each
month afterwards until the expiration of the Limited Warranty Period.
Halo Smart Labs has no obligation under this Limited Warranty if, when it receives a returned Product, it exercises
its reasonable discretion and determines that the returned Product falls outside the coverage of this Limited
29
