HSM-44-BX
18
© Copyright 2018 Hall Research, Inc.
Command
Description
Response
DHCPn
n = 0 (DHCP off)
n = 1 (DHCP on)
Enable DHCP
DHCPn
(n=0 or 1)
DHCP
DHCP Status Query
DHCPn
FW
Firmware Version Query
FW Version:x.xx
HSM
HSM Matrix Status Query
FW Version:x.xx
PW1
CV1,?
:
LK?
BP?
IP ???.???.???.???
MAC ??-??-??-??-??-??
DHCP?
8.0 Troubleshooting
There are no field serviceable parts or circuits in the device. If you think the
device is malfunctioning (or you have no connectivity), please try to use the
following methods for troubleshooting:
•
Try Rebooting the device by removing and applying power.
•
Restore factory defaults (FD command)
8.1 Contacting Hall Research
If you determine that your Matrix Switch is malfunctioning, do not attempt to
repair the unit. Instead contact Hall Research Technical Support at 714-641-
6607. To return the unit to Hall Research you must first get a Return
Authorization (RMA) number. Package the unit carefully, if returning. We
recommend that you use the original container.