Haivision Stingray 2 User Manual Download

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Warranty Information

Haivision Network Video One (1) Year Limited Warranty

Stingray

2 User’s Guide, v6.0, Issue 01

APPLICABLE LAW

This Limited Warranty is governed by and construed under the laws of the Province of Quebec, Canada.

This Limited Hardware Warranty may be subject to Haivision’s change at any time without prior notice.

Summary of Contents for Stingray 2

Page 1: ...Stingray 2 Set Top Box User s Guide Version 6 0 VF STB UG02 600 Issue 01 ...

Page 2: ...s Department Haivision Network Video 4445 Garand Montréal Québec H4R 2H9 Canada Telephone 1 514 334 5445 info haivision com Trademarks The Haivision logo Furnace Mako Makito Barracuda HaiPLAY Piranha InStream Stingray 2 Torpedo and CoolSign are trademarks of Haivision Network Video All other brand or product names identified in this document are trademarks or registered trademarks of their respect...

Page 3: ...ing systems or cards and keep the parts and cards in antistatic packaging when not in use If possible use antistatic floorpads and workbench pads Improper handling and or installation practices may VOID the warranty CAUTION When handling components or when setting switch options always use an antistatic wrist strap connected to a grounded equipment frame or chassis If a wrist strap is not availabl...

Page 4: ...lated Documents 7 Service Support 7 Document Conventions 7 Safety Information 8 Product Overview 9 Feature Details 10 Package Contents 12 Safety First 12 Connecting the Stingray 2 13 Operating the Stingray 2 15 LED Status Indicator Front Panel 16 Initial Setup 17 Using the Remote Control 22 General Controls 24 POWER 24 HELP 24 CHANNEL UP DOWN 24 VOLUME UP DOWN 24 MUTE 24 GUIDE 24 NAVIGATION ARROWS...

Page 5: ...V3 26 ToDo List 27 System Settings 27 SHUTTLE Controls Video on Demand 29 BOOKMARK 29 Appendix A Technical Specifications Video Decoding 31 Audio Decoding 31 Audio Video Interfaces 32 IP Networking 32 Management Interfaces 32 Physical Specifications 33 Regulatory Compliance 33 Appendix B Warranty Information Haivision Network Video One 1 Year Limited Warranty 34 test ...

Page 6: ...ingray 2 Set Top Box STB Version 6 0 This guide provides an introduction to the features and describes how to set up and operate the Set Top Box Topics In This Section Reliability of Information 7 Obtaining Documentation 7 Related Documents 7 Service Support 7 Document Conventions 7 Safety Information 8 ...

Page 7: ...Documentation You may download the firmware and this user s guide through Haivision s Download Center at http www haivision com download center Related Documents In addition to this user s guide the following documents are also available through Haivision s Download Center link above InStream User s Guide Service Support Haivision Network Video is committed to providing the service support and tra...

Page 8: ... may result in damage to data or equipment or minor to moderate injury It may also be used to alert against unsafe practices WARNING Indicates an imminently hazardous situation which if not avoided could result in serious injury or death Safety Information The CAUTION and WARNING notices shown above are not only preventative measures designed to uphold the safety of both the service engineer and o...

Page 9: ...ration the Stingray 2 maintains constant communication with the Portal Manager assuring that 1 the video available is in line with any Conditional Access rights assigned 2 the guide data is updated regularly 3 any video access is logged into the VF Reports system and 4 the administrator can have complete control over the Stingray 2 using Furnace s VF Command Control module Harmonized with InStream...

Page 10: ...a live computer source such as a centrally located signage system player is connected to a Makito encoder The Stingray 2 comes standard with HDMI Component Analog Y Pb Pr S video and Composite outputs The STB is also equipped with a secondary Ethernet network interface to allow another device to share the Ethernet connection for example to connect a PC to the network through the Stingray 2 Content...

Page 11: ...ap capability OnGuide compatible with up to two weeks of program guide data Closed captioning support AES Decryption 32 bit color graphics with alpha blending IR Remote Control standard Automatic provisioning and upgrades provided over network Metal box enclosure with anti slip feet Figure 2 Back Panel View For additional details please refer to Technical Specifications on page 30 ...

Page 12: ...ntrol Other A V cables such as Component Analog or HDMI must be purchased separately Safety First Please pay particular attention to the following points in order to help protect yourself and the STB Refer to Safety Guidelines on page 3 The Stingray 2 contains no user serviceable parts Opening the STB will void the warranty Only connect the unit to a compatible power source If you experience any i...

Page 13: ... Stingray 2 as a pass through By default the SECONDARY port works automatically when plugged in however it can be disabled as a configuration option by your service provider by editing the STBImage profile NOTE The Stingray 2 has a built in hardware Ethernet switch to manage traffic for both the PRIMARY and SECONDARY ports Figure 3 Back Panel Connectors DC power Ethernet 10 100 BASE TX HDMI Compos...

Page 14: ...ded to connect the Baseband audio red white RCA jacks jacks Composite Video Baseband Audio Use the A V cable provided to connect the Composite video yellow RCA jack and Baseband audio red white RCA jacks jacks HDMI Audio Video Use an HDMI cable to connect the HDMI jack 4 Connect the Power Supply Unit PSU to the DC power input jack on the Stingray 2 5 Then connect the A C power cord to the PSU and ...

Page 15: ... has been configured with a locked screen i e to require users to enter a PIN to unlock the STB whenever it is powered up or comes back out of standby mode you will be prompted to enter your PIN Type the PIN on the remote control and press the OK button Immediately after provisioning the Stingray 2 normally tunes to a channel and begins to play audio and video 4 Adjust your television volume to a ...

Page 16: ...icates power standby mode and IR reception status shown in the figure below LED Color Description Indication Green The Stingray 2 is powered on and out of standby mode Flashing Indicates IR reception when a remote control button is pressed Red Indicates standby mode Figure 4 Front Panel Connectors LED IR Receiver USB 2 0 1 1 Port N S NOTE The USB port is not supported N S ...

Page 17: ...ealm to which the STB will connect Also if your network is not DHCP enabled it may be necessary to configure the network settings of the STB before it will boot NOTE Before proceeding make sure the STB has been correctly connected to the network and to a television monitor See Connecting the Stingray 2 on page 13 To configure the STB settings When you plug in the power the STB begins to boot up an...

Page 18: ...ocated an available provisioning server 2 When prompted enter your password The STB is typically shipped with no read password set the default write pass word is 1234 3 On the Settings options menu select the item to configure For example you can select an existing realm which the STB will autodiscover upon bootup or you can manually enter the IP address of the device to which the STB will connect...

Page 19: ... a On the Choose Realm page highlight your selection from the list b Select Accept Changes c When prompted enter your password 5 If your provisioning server is not available in the list of available realms you may enter its IP address directly To do so from the Settings options page select Manual Provisioning ...

Page 20: ... number is 4902 b Select Accept Changes c When prompted enter your password NOTE The STB will either connect to a realm if available and selected or it will use the Provisioning Address The most recent selection will take precedence 6 To configure the network settings for the STB on the Settings options page select Network Settings By default DHCP is enabled for the STB ...

Page 21: ...in the new IP Address Subnet Mask Gateway Address and DNS Server 1 and 2 addresses as required for your sys tem b Select Accept Changes c When prompted enter the write password factory default 1234 d On the Settings options page select Reboot The network changes take effect upon reboot 8 When you have completed the setup select Exit The boot process will continue with the chosen options ...

Page 22: ...ontrol Please review Figure 5 Remote Control on the following page to become familiar with the Stingray 2 IR remote control unit The remote control functions are described on the sections that follow General Controls MENU Items SHUTTLE Controls Video on Demand ...

Page 23: ...Using the Remote Control Stingray 2 User s Guide v6 0 Issue 01 23 Figure 5 Remote Control ...

Page 24: ...nnel number on the remote control The channel automatically changes after a few seconds or you can press ENTER after the channel number to make it change immediately CH and CH also act as page up and page down buttons when navigating the program guide or menus VOLUME UP DOWN These buttons control the volume level of the audio provided to the television i e rather than affecting the volume level se...

Page 25: ...splays the program titles matching the search string in the panel to the right To type a search phrase use the navigation arrows to move the cursor over the next letter of the search phrase and then press OK to select that letter In the same way you can select DEL to delete the letter to the left of the cursor SP space character or CLR clear entry Alternately you can press the ALPHA buttons on the...

Page 26: ...ter typing a channel number forces the STB to tune the channel immedi ately rather than waiting for 3 seconds after the last channel number is pressed For example if you want to tune channel 307 press 3 then 0 then 7 and press Enter the tune occurs immediately When viewing a channel pressing this button tunes the previously viewed channel MENU Items Pressing the MENU button displays the preference...

Page 27: ...t Video Settings Display Resolution and Info Display Time The Video Settings menu provides controls to adjust Brightness Contrast Saturation and Sharpness Select an adjustment slider by moving up or down using the UP DOWN navigation arrows to highlight the desired slider then press the CH or CH buttons to adjust the slider control Press the CLEAR button to reset the highlighted slider The Display ...

Page 28: ...tead of the primary audio channel When SAP is enabled and SAP audio is available and playing a small box with the letters SAP ap pears in the upper right hand corner of the GUIDE screen Press the left arrow to move back to the previous menu or the MENU button to exit menus completely Network Settings CAUTION This menu is intended for use by service providers or system administrators only rather th...

Page 29: ...deo forward at 6X speed Pressing the FAST FORWARD button again plays video forward at 16X speed Pressing FAST FORWARD again plays video forward at 64X speed Pressing FAST FORWARD a fourth time returns to play mode The same functions work for the REWIND button playing in reverse BOOKMARK This button presents a list of bookmarks if any had been configured within the selected VoD title To select a bo...

Page 30: ... Specifications This appendix lists the technical specifications for the Stingray 2 Topics In This Appendix Video Decoding 31 Audio Decoding 31 Audio Video Interfaces 32 IP Networking 32 Management Interfaces 32 Physical Specifications 33 Regulatory Compliance 33 ...

Page 31: ... 60 59 94 50 Hz interlaced shown in fields per second Computer Resolutions 1280x1024 60 Hz 1280x768 85 75 60 Hz 1024x768 85 75 60 Hz Video Bit Rates bps SD video 450k to 15M HD video 1 5M to 15M Computer 800k to 9M CIF 150k to 15M Audio Decoding Audio Decoding Compression Standards MPEG 1 Layer II ISO IEC 11172 3 MPEG 1 Audio Layer 3 MP3 MPEG 2 AAC LC ISO IEC 13818 7 MPEG 4 AAC LC ISO IEC 14496 3 ...

Page 32: ... Analog Audio HDMI Embedded Digital Stereo Audio IP Networking IP Network Interface Networking Protocols Unicast Streaming TCP VF Now for VOD Multicast Streaming MPEG Transport Stream over UDP VFTP Connector RJ45 Management Interfaces Management Interfaces Management via IP using Furnace Portal Manager VF Command Control Configuration via IP using Furnace Portal Manager VF STB Imager Local control...

Page 33: ... 60 50Hz input 12V 4 16A max output Temperature 0 to 50 C 32 to 122 F operating 40 to 70 C 40 to 158 F non operating Relative Humidity Up to 95 without condensation Regulatory Compliance Regulatory Compliance EU Council Directives EMC Directive 2004 108 EC ROHS Directive 2002 95 EC EMC EN 55022 2006 A1 2007 emissions CLASS A EN 55024 1998 A2 2003 immunity FCC part 15 2009 subpart B CLASS A ICES 00...

Page 34: ...cts or any software even if packaged or sold with Haivision hardware Manufacturers suppliers or publishers other than Haivision may provide their own warranties to the end user purchaser but Haivision in so far as permitted by law provides their products as is Haivision does not warrant that the operation of the product will be uninterrupted or error free Haivision does not guarantee that any erro...

Page 35: ...ITY OF DATA STORED ON THE PRODUCT THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND OR OMISSIONS OBTAINING WARRANTY SERVICE Before requesting warranty service please refer to the documentation accompanying this hardware product and the Haivision Support Portal http support haivision com If the product...

Page 36: ... Warranty Stingray 2 User s Guide v6 0 Issue 01 36 APPLICABLE LAW This Limited Warranty is governed by and construed under the laws of the Province of Quebec Canada This Limited Hardware Warranty may be subject to Haivision s change at any time without prior notice ...

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