Engligh
14 - EN
Troubleshooting
The following circumstances do not constitute problems. Do not contact the maintenance service until
the problem has been con
fi
rmed.
Problem
Possible cause
The washing machine fails
to operate
Poor connection to power sup ply
Power failure
Door is not properly closed (It will show E1)
Machine has not been switched on
Washing machine cannot
be
fi
lled with water
Water tap is not turned on (It will show E4)
Water pressure is less than 0.03M pa
The inlet hose is kinked
Water supply failure
The program dial is not properly set
The door is not properly clos ed
The inlet hose
fi
lter is blocked
The machine is draining while
is being
fi
lled
The height of the drainage hose is below 80cm
(it should be within 80-100cm)
The drainage hose end is in wa ter
Drainage failure
Drainage hose is blocked (It will show E2)
Drainage hose end is exceed 100cm above the
fl
oor level
The
fi
lter is blocked
Strong vibration during spin drying
Not all packing bolts have been removed
Washing machine is located on an uneven surface
Machine load is over 5 kg.
Operation stops before completion
of a wash cycle
Water or electricity failure
Washing machine is in soak cycle
Operation stops for a period of
time
Washing machine is in soak cycle
Washing machine gives an error message.
Excessive foam in the drum,
which is is spilled to the
distribution drawer
The detergent is not a low-foaming type or for manual wash
Excessive use of detergent
