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H3C AR 18-3XE/18-21X Series, Installation Manual

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Installation Manual 
H3C AR 18-3XE/18-21X Series Routers 

Chapter 3  Starting and
 Maintaining the Router

 

3-7 

3.2  Maintaining the Router 

3.2.1  Boot Menu 

Start the router. When the information “Press Ctrl-B to enter Boot 

Menu” appears on the terminal screen, press <Ctrl+B>. The system 

displays: 

Please  input Boot Rom password : 

 

  Caution: 

z

 

To enter the Boot Menu, press <Ctrl+B> within three seconds after 

the prompt “Press Ctrl-B to Enter Boot Menu...?” appears. 

Otherwise, the system starts decompressing the program. 

z

 

If you want to enter the Boot menu after the system starts 

decompressing the program, you need to reboot the router. 

 

Type the correct password and press <Enter>. (If no Boot Rom 

password is configured, just press <Enter>.) The system accesses the 

Boot Menu: 

Boot Menu: 

1:  Download application program with XMODEM 

2:  Download application program with NET 

3:  Set application file type 

4:  Display applications in Flash 

5:  Clear application password 

6:  Start up and ignore configuration 

Summary of Contents for AR 18-3XE/18-21X Series

Page 1: ...H3C AR 18 3XE 18 21X Series Routers Installation Manual Hangzhou H3C Technologies Co Ltd http www h3c com Manual Version T2 08045A 20070419 C 1 02...

Page 2: ...InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective owners Notice The information i...

Page 3: ...up and Non IP Architecture as well as acronyms used in the manual Comware V3 Command Manual The manual gives the user a detailed description of the operating commands It is organized into the parts o...

Page 4: ...uters 2 Installing the Router Introduces the installation requirements the issues needed to be considered and the installation tools needed for the installation of the AR 18 3XE 18 21X Series Routers...

Page 5: ...y vertical bars One is selected x y Optional alternative items are grouped in square brackets and separated by vertical bars One or none is selected x y Alternative items are grouped in braces and sep...

Page 6: ...side angle brackets For example click OK Window names menu items data table and field names are inside square brackets For example pop up the New User window Multi level menus are separated by forward...

Page 7: ...ntal Protection This product has been designed to comply with the requirements on environmental protection For the proper storage use and disposal of this product national laws and regulations must be...

Page 8: ...Product Overview 1 1 1 1 Introduction 1 1 1 2 Hardware Features of the AR 18 30E 1 2 1 3 Hardware Features of the AR 18 31E 1 7 1 4 Hardware Features of the AR 18 32E 1 11 1 5 Hardware Features of the...

Page 9: ...es the AR 18 31E and the AR 18 35E provide ISDN backup When the ADSL ADSL2 ADSL2 link fails the ISDN interface can take over to ensure ongoing communications In the downlink direction the AR 18 3XE se...

Page 10: ...Ethernet LED LAN2 4 Ethernet LED LAN1 5 ADSL2 link LED DSL LNK 6 ADSL2 activity LED DSL ACT 7 System LED SYS 8 Power LED PWR Figure 1 1 Front view of the AR 18 30E 1 Power switch 2 Power socket 3 Con...

Page 11: ...1 ADSL2 over POTS interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max power 10 W Input Rated voltage 100 VAC to 240 VAC 50 Hz to 60 Hz Current 0 5 A to 1 A Power supply external Output Voltage 12...

Page 12: ...a link is present Blinking means the interface is sending and or receiving data DSL LNK OFF means the ADSL ADSL2 line is not activated Steady ON means the ADSL ADSL2 line has been activated Blinking m...

Page 13: ...J 45 Interface standard Asynchronous RS232 Baud rate 9600 default to 115 200 bps Service z Connection to the ASCII terminal z Connection to the serial interface on a PC to run the terminal emulation p...

Page 14: ...5 Attributes of the ADSL2 over POTS interface Attribute Description Connector RJ 11 Interface rate 1 Mbps uplink 20 Mbps to 24 Mbps downlink Interface standard ITU T G 992 1 G DMT ITU T G 992 2 G Lit...

Page 15: ...SL2 link LED DSL LNK 6 ADSL2 activity LED DSL ACT 7 ISDN link LED ISDN LNK 8 ISDN activity LED ISDN ACT 9 System LED SYS 10 Power LED PWR Figure 1 3 Front view of the AR 18 31E 1 Power switch 2 Power...

Page 16: ...OTS interface 1 ISDN BRI S T interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max power 10 W Input Rated voltage 100 VAC to 240 VAC 50 Hz to 60 Hz Current 0 5 A to 1 A Power supply external Output...

Page 17: ...N4 OFF means no link is present Steady ON means a link is present Blinking means the interface is sending and or receiving data DSL LNK OFF means no ADSL ADSL2 ADSL2 line is activated Steady ON means...

Page 18: ...no power is being supplied Steady ON means power is being supplied IV Interface attributes The AR 18 31E provides one console port four 10 100 Mbps Ethernet ports one ISDN S T interface and one ADSL2...

Page 19: ...d line Service ISDN ISDN supplementary services Multi subscriber number Subaddress Backup 1 4 Hardware Features of the AR 18 32E I Appearance 1 Ethernet LED LAN4 2 Ethernet LED LAN3 3 Ethernet LED LAN...

Page 20: ...ADSL2 over ISDN interface ADSL Figure 1 6 Rear view of the AR 18 32E II System specifications Table 1 9 System specifications of the AR 18 32E Item AR 18 32E Interface 1 console port 4 x 10 100 Mbps...

Page 21: ...y gather information about the status of the AR 18 32E and its interfaces by reading the eight LEDs on its cover as shown in Table 1 10 Table 1 10 LEDs on the cover of the AR 18 32E LED Description LA...

Page 22: ...ON means power is being supplied IV Interface attributes The AR 18 32E provides one console port four 10 100 Mbps Ethernet ports and one ADSL2 over ISDN interface The following tables describe only t...

Page 23: ...92 3 ITU T G 992 5 Service ADSL2 access over ISDN lines compatible with ADSL and ADSL2 1 5 Hardware Features of the AR 18 35E I Appearance 1 Ethernet LED LAN4 2 Ethernet LED LAN3 3 Ethernet LED LAN2 4...

Page 24: ...et port 3 LAN3 7 Ethernet port 4 LAN4 8 ISDN BRI interface ISDN BRI 9 ADSL2 over ISDN interface ADSL Figure 1 8 Rear view of the AR 18 35E II System specifications Table 1 12 System specifications of...

Page 25: ...maximum measurements including the bulge Weight 1 kg 2 20 lb Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 III LEDs You may gather information about the statu...

Page 26: ...ng sent or received Blinking means the interface is sending and or receiving data ISDN LNK OFF means the ISDN link is not activated ON means the ISDN link has been activated ISDN ACT OFF means no data...

Page 27: ...DSL2 over ISDN interface For their attributes see the interface attributes of the models described in the preceding sections 1 6 Hardware Features of the AR 18 21A I Appearance 1 Ethernet LED LAN4 2 E...

Page 28: ...rt 3 LAN3 7 Ethernet port 4 LAN4 8 WAN interface WAN 9 ADSL2 over POTS interface ADSL Figure 1 10 Rear view of the AR 18 21A II System specifications Table 1 14 System specifications of the AR18 21A I...

Page 29: ...imum measurements including the bulge Weight 1 kg 2 20 lb Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 III LEDs You can gather information about the status o...

Page 30: ...is being sent or received Blinking means the interface is sending and or receiving data SYS Blinking means the system is operating normally Steady ON or OFF means the system is improperly operating P...

Page 31: ...t LED LAN1 5 ADSL2 over ISDN link LED DSL LNK 6 ADSL2 over ISDN activity LED DSL ACT 7 WAN LED WAN 8 SYSTEM LED SYS 9 POWER LED PWR Figure 1 11 Front view of the AR 18 21B 1 Power switch 2 Power socke...

Page 32: ...L2 Ethernet ports LAN 1 ADSL2 over ISDN interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max power 10 W Input Rated voltage 100 VAC to 240 VAC 50 Hz to 60 Hz Current 0 5 A to 1 A Power supply ext...

Page 33: ...N means a link is present Blinking means the interface is sending and or receiving data DSL LNK OFF means the ADSL2 line is not activated Steady ON means the ADSL2 line has been activated Blinking mea...

Page 34: ...rs Chapter 1 Product Overview 1 26 IV Interface attributes The AR 18 21B provides one console port four Ethernet ports and one ADSL2 over ISDN interface For their attributes see the interface attribut...

Page 35: ...2 2 2 1 Placing the Router on a Tabletop Workbench 2 2 2 2 2 Mounting the Router on a Vertical Surface 2 3 2 3 Connecting the Power Cord 2 4 2 4 Connecting the Router to a Console Terminal 2 6 2 5 Con...

Page 36: ...e in the range 0 C to 40 C 32 F to 104 F and a humidity level in the range 5 to 90 z Keep the router away from radio transmitting stations radar stations and high frequency devices Use electromagnetic...

Page 37: ...ightning arrester at the front end of each signal cable led outdoors such as an ISDN or telephone cable z Do not open the chassis when the router is operating or when electricity hazards are present t...

Page 38: ...rly anchored strain of the network cable connections can pull the router from the wall z Install the router in such a position that the LEDs can be read easily z Securely fix the external power supply...

Page 39: ...crews by the four brackets 2 3 Connecting the Power Cord I AC input power supply For the AR 18 3XE 18 21X series an external AC input power supply is provided with these specifications Input rated vol...

Page 40: ...ower supply to the power input on the rear panel of the router and then insert the input connector of the power supply into an AC power outlet Step 3 Put the power switch of the router in ON position...

Page 41: ...nsole terminal Step 1 Select a console terminal The console terminal can be a standard ASCII terminal with an RS 232 serial interface or more commonly a PC Step 2 Connect the console cable Power off t...

Page 42: ...hernet cables fit into two categories straight through and crossover z Straight through cable at both ends of which the wires are crimped in RJ 45 connectors in the same sequence The cable is used for...

Page 43: ...port read its label carefully a wrong connection can damage your router The 10 100BASE T interface on the AR18 3XE 18 21X series supports MDI MDIX auto crossover Therefore you can connect your router...

Page 44: ...pair cable At both ends of the cable are RJ 45 connectors with pins 3 and 6 for sending data and pins 4 and 5 for receiving data Red Black Red Black Yellow Green Green Red Black Yellow Red Black Yell...

Page 45: ...ore connecting a port read its label carefully a wrong connection can damage your router 2 6 2 Connecting the ADSL2 Interface ADSL2 interface cables are telephone cables Follow these steps to connect...

Page 46: ...DSLAM Router POTS Splitter Phone port PSTN RJ 11 port Modemport ADSL2 port Line port DSLAM Router POTS Splitter Phone port PSTN RJ11 Line port DSLAM Router POTS Splitter Phone port PSTN RJ 11 port Mo...

Page 47: ...m port ISDN NT1 port D S L A M ISDN Splitter ISDN ISDN D S L A M ISDN Splitter Router ISDN Modem port ISDN NT1 port Line port D S L A M ADSL2 port RJ 11 port NT1 ISDN Splitter Figure 2 7 Connect the A...

Page 48: ...he Router 3 1 3 1 1 Setting Up a Configuration Environment 3 1 3 1 2 Powering On the Router 3 5 3 2 Maintaining the Router 3 7 3 2 1 Boot Menu 3 7 3 2 2 Upgrading Programs through XModem 3 14 3 2 3 Ba...

Page 49: ...to a console terminal As shown in Figure 3 1 connect the RJ 45 connector of the console cable to the console port on the router and the DB 9 connector to the serial port on the console terminal a PC...

Page 50: ...l The HyperTerminal window displays the Connection Description dialog box as shown in Figure 3 2 Figure 3 2 Set up a new connection 2 Enter the name of the new connection in the Name field and click O...

Page 51: ...18 3XE 18 21X Series Routers 3 3 Figure 3 3 Set the connection port 4 Click OK The Port Settings tab as shown in Figure 3 4 appears where you can set serial port parameters as follows Bits per second...

Page 52: ...21X Series Routers 3 4 Figure 3 4 Set communications parameters 5 Click OK The HyperTerminal dialogue box appears 6 Select Properties 7 In the Properties dialog box select the Settings tab as shown in...

Page 53: ...3 5 Figure 3 5 Set the terminal type 3 1 2 Powering On the Router The standard flash size of the router is 16 MB After the router is powered on the Boot Rom program runs first and the following syste...

Page 54: ...ware Version is MTR 3 0 CPLD Version is CPLD 1 0 Press Ctrl B to enter Boot Menu To enter the Boot Menu press Ctrl B as prompted If you do not do that the system starts decompressing and displays Syst...

Page 55: ...s after the prompt Press Ctrl B to Enter Boot Menu appears Otherwise the system starts decompressing the program z If you want to enter the Boot menu after the system starts decompressing the program...

Page 56: ...rograms through XModem 2 Download an application through Ethernet After you select this option the screen displays this menu Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to...

Page 57: ...Upgrading Application Programs with NET z After you set the parameters press 2 to start downloading z Press 3 to return to the main menu 3 Set application file type The AR 18 3XE 18 21X series is ava...

Page 58: ...nother file to B the M B file becomes a type M file z You can modify the file name of an application image in Flash memory using the command after it boots For more information on commands refer to th...

Page 59: ...om Menu The console screen displays the following menu provided four application image files have existed in Flash memory M MAIN B BACKUP S SECURE NO Name Size Type Time 1 main bin 6200718 M Oct 10 20...

Page 60: ...0 2 backup bin 6200718 M B Oct 10 2005 10 10 10 There are 2 application files Press Enter key to continue Press Enter to return to Boot Menu 5 Clear application password This function is not available...

Page 61: ...on program 8 Enter the Boot Rom operation submenu The Boot Rom submenu is displayed Boot Rom Download Menu 1 Download Boot Rom with XModem 2 Download Extended Segment of Boot Rom with XModem 3 Restore...

Page 62: ...er the router checks version again at reboot 10 Exit and reboot 3 2 2 Upgrading Programs through XModem When you upgrade software through XModem you can use the console port without having to set up a...

Page 63: ...lect XModem protocol Press ENTER key when ready 3 Change your terminal s baud rate to the same baud rate for software downloading 115 200 bps in this example After that disconnect the terminal Dial in...

Page 64: ...Select the application file to be downloaded and set protocol to XModem Click Send The following interface pops up Figure 3 7 Sending file interface 6 After completing downloading the system begins wr...

Page 65: ...bps as prompted disconnect and reconnect the terminal The system starts up normally II Upgrading the entire Boot Rom program Follow these steps to upgrade the entire Boot Rom program 1 Enter the Boot...

Page 66: ...am Follow these steps to upgrade the extended segment of the Boot Rom program 1 Enter the Boot Menu and then press 8 to enter the Boot Rom operation sub menu 2 Enter 2 in the operation sub menu to upg...

Page 67: ...om program to the Flash If the backup attempt is successful the following message appears Writing to FLASH Please wait Backuping Boot Rom program to FLASH successed 3 When the sub menu re appears pres...

Page 68: ...back up application programs and backup and restore the configuration at the command line interface CLI I Upgrading Boot ROM Through TFTP 1 Connect the TFTP server to the router on which Boot ROM is...

Page 69: ...e Boot ROM upgrade file from the TFTP server H3C tftp 1 1 1 1 get bootromfull As shown in the above display 1 1 1 1 is the IP address of the TFTP server and bootromfull is the Boot ROM upgrade file 4...

Page 70: ...y enter the Boot ROM menu so as to verify the upgrade operation II Upgrading Boot ROM Through FTP 1 Connect the FTP server to the router on which Boot ROM is to be upgraded so that they can communicat...

Page 71: ...Boot ROM upgrade file from the FTP server H3C ftp 1 1 1 1 Trying 1 1 1 1 Press CTRL K to abort Connected to 1 1 1 1 220 3Com 3CDaemon FTP Server Version 2 0 User 1 1 1 1 none guest Enter the username...

Page 72: ...er the upgrade operation is complete restart the router so that the upgrade made to the Boot ROM takes effect After the router is restarted you can use the display version command to display the curre...

Page 73: ...n the router and set the path to the file that is to be downloaded For the FTP server you must set username and password in addition 2 Enter the Boot Menu and press 2 to download with NET 3 In the NET...

Page 74: ...rver ftp password pw blank use rsh password same as the one configured on the FTP server flags f set to 0x0 These values are automatically saved after you configure them 4 Press Enter In the NET downl...

Page 75: ...ad len 06200718 Please select file to be saved as 1 Main application file 2 Backup application file 3 Secure application file 4 Cancel downloading Enter your choice 1 4 After you enter a type for the...

Page 76: ...3XE 18 21X Series Routers Table of Contents i Table of Contents Chapter 4 Troubleshooting 4 1 4 1 Troubleshooting the Power System 4 1 4 2 Troubleshooting the Configuration System 4 1 4 3 Dealing with...

Page 77: ...h of the power source is turned on z The power cord of the router is properly connected z The correct power source is used Caution Do not plug unplug the power cord when power is being supplied If POW...

Page 78: ...Check that z The power system is operating correctly z The console cable is connected correctly Step 2 Check the console cable and the terminal such as the HyperTerminal parameter settings Symptom 2 I...

Page 79: ...nstallation Manual H3C AR 18 3XE 18 21X Series Routers Chapter 4 Troubleshooting 4 3 4 3 Dealing with a Boot Rom Password Loss If the Boot Rom password of the router is lost contact your agent for hel...

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