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Cleaning, inspection, maintenance 

 

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7.4.2 

Annual maintenance 

 

 

Carrying out annual maintenance work requires specialist knowledge. This maintenance 
work may only be performed by Grünbeck's technical service / authorised service company 
or by specialist installers trained by Grünbeck. 

 

The following points are included in addition to the six-monthly maintenance: 

Operating values 

1. 

Measure the raw water hardness. 

2. 

Match the measured raw water hardness to the setting in the control unit. 

3. 

Measure the soft water hardness. 

4. 

If necessary, adjust the blending valve and check the soft water hardness. 

5. 

Read off the water and flow pressure. 

6. 

Read off the residential water meter reading. 

7. 

Read off the regeneration counter. 

8. 

Read off the soft water volume meter. 

9. 

Read out the error memory. 

Maintenance work on the exchangers 

 

 

Subsequent work must be carried out per exchanger. 

 

10. 

Check the hose connections for leaks and damage. 

11. 

Check the soft water meter for pulse emission (current flow during operation, refer 
to chapter 6.1). 

12. 

Check all cables and connections for damage and a firm seat. 

13. 

Check the injector and injector sieve for dirt and clean them if necessary. 

14. 

Check the brine filling orifice in the brine connection angle (red). 

15. 

Check the brine valve and the level electrodes and clean them if necessary. 

16. 

Clean the brine tank. 

17. 

Start a manual regeneration. 

18. 

Check the suction power of the injector. 

19. 

Check the chlorine current when salting. 

20. 

Check the function of the regeneration counter during backwashing by observing 
the code-protected level 005. 

21. 

Check the control valve at the drain outlet in the operating position for leaks 
(flushing water, filling and suction hose). 

22. 

Check the filling and suction hose to the brine valve for leaks. 

23. 

Reset the service interval, if activated. 

Summary of Contents for softliQ:MD Series

Page 1: ...We understand water Water softener softliQ MD Operation manual...

Page 2: ...operation manual Without the written consent of Gr nbeck Wasseraufbereitung GmbH no part of this manual may be reproduced in any way nor may any part be processed duplicated or distributed using elec...

Page 3: ...up 25 5 1 How to start up the product 25 5 2 Handing over the product to the owner user 31 6 Operation 32 6 1 Touch display 32 6 2 Menu structure 36 6 3 Connection to Gr nbeck Cloud 39 6 4 Refilling...

Page 4: ...l safety as well as to avoid damage to property This symbol identifies information and instructions that you must comply with in order to avoid damage to property This symbol identifies important info...

Page 5: ...ction Handling instruction multi step and chronological sequence of action steps important 1 First action a first step b second step 2 Second action Result after a handling instruction Result Lists Li...

Page 6: ...available whenever necessary Item Designation Item Designation 1 Observe operation manual 2 Disposal information 3 SVGW test mark 4 DVGW test mark 5 CE mark 6 Nominal pressure 7 Operating pressure 8 A...

Page 7: ...pply Safety devices must never be removed bridged or otherwise tampered with Do not operate any products which have a damaged power supply cable This can lead to injuries due to electric shock Have da...

Page 8: ...llowing regulations and directives amongst others during installation start up and maintenance Statutory regulations on environmental protection Provisions of the employers liability insurance compani...

Page 9: ...ct explained to you by the specialist installer Only perform activities described in this manual Do not carry out any activities that are explicitly marked for a specialist installer Only use this pro...

Page 10: ...king water The softliQ water softener protects water pipes and connected water carrying systems from scaling or from malfunctions and damage caused by scaling The water softener softliQ MD32 is design...

Page 11: ...ing valve 5 Control display 6 Brine tank lid 7 Salt supply display sensor 8 Illuminated LED ring 9 Cover for connections customer interface 10 Water connection pipes 11 Housing of technical equipment...

Page 12: ...is reaction is called ion exchange The calcium and magnesium ions are retained in the exchanger Soft water without calcium and magnesium ions but containing sodium ions leaves the exchanger This proce...

Page 13: ...required during the regeneration process non softened water is available During each regeneration only the used up system capacity is regenerated and only as much salt is used as necessary No later th...

Page 14: ...d setting the illuminated LED ring behaves as follows Is illuminated during water treatment Is illuminated during operation of the control unit Intermittent flashing in case malfunctions do occur Inte...

Page 15: ...ase contact your local Gr nbeck representative or Gr nbeck s headquarters in Hoechstaedt for details Image Product Order no Dosing computer EXADOS EK 6 115 100 Dosing computer EXADOS ES 6 115 200 Elec...

Page 16: ...ssional installation acc to DIN EN 1717 Extension set for connection hoses DN25 MD32 187 860e Extension kit for connection hoses DN32 MD38 187 680e To extend the hose to 1 6 m 90 connection angle 1 2...

Page 17: ...s 3 iQ Comfort 2 for networking Gr nbeck products 4 Water sensor digital input If another function is required for the digital input the water sensor must be disconnected Cables LiYY 2x0 5 mm or compa...

Page 18: ...scription Item Description 1 Protection against contact 2 Fault signal contact upper two terminals max 230 V max 1 A factory setting N C 3 Programmable output lower two terminals e g connection of the...

Page 19: ...ller should install these systems Item Description Item Description 1 Safety device protectliQ 2 Drinking water filter pureliQ KD 3 Garden water pipe 4 Water withdrawal point 5 EXADOS dosing computer...

Page 20: ...r filter and if required a pressure reducer e g fine filter pureliQ KD upstream of the product A shock proof socket is required within a distance of approx 1 2 m of the system The socket requires a pe...

Page 21: ...of supply Item Description Item Description 1 Water softener completely pre assembled 2 2 Connection hoses 3 Water test kit total hardness 4 Operation manual 5 Connection block incl 2 inserts 2 union...

Page 22: ...open the two valves on the connection block during start up Only carry out the leakage test during start up 4 3 1 Installing connection block 1 Install the water meter screw connection into the pipe 2...

Page 23: ...both the screws at the side on the upper part of the housing for technical equipment 2 Remove the upper part of the housing for technical equipment 3 Observe the flow direction indicated by arrows on...

Page 24: ...he flushing water hose regeneration water flows out under pressure 3 Shorten the overflow hose diameter 16 mm to the required length 4 Run the overflow hose to the drain with a downward slope 5 Make s...

Page 25: ...lay see chapter 6 Use the or buttons to navigate through the program Press to go to the previous menu level With you confirm the selection and move to the next menu level 5 1 1 Initial start up and au...

Page 26: ...the correct system connection 2 Select the drain connection used 3 Check whether the lines to the drain connection have been laid with a gradient 4 Place the water sensor flat on the floor 5 Fill sal...

Page 27: ...er to chapter 6 6 8 Type in the value for the raw water hardness You can change the value at a later time refer to chapter 6 6 After the set value has been confirmed the automatic positioning of the c...

Page 28: ...normal during start up 11 Start the ventilation program There is an automatic sequence of 11 program steps This is followed by a 5 step functional check The soft water sample must be determined for e...

Page 29: ...soft water hardness a Observe the max sodium concentration refer to chapter 12 1 17 On the touch display of the controller type in the setpoint soft water hardness we recommend 3 6 dH Exception for Au...

Page 30: ...test regeneration lasts approx 33 minutes The remaining time is displayed continuously Let the test regeneration run The start up program is finished Check that the water sensor is lying flat on the...

Page 31: ...program cannot be started while a regeneration is running 5 2 Handing over the product to the owner user Explain to the owner user how the water softener works Use the manual to brief the owner user...

Page 32: ...er supply if necessary 6 1 Touch display 6 1 1 Basic display The touch display is switched off by default It is activated by tapping on the touch display If you do not tap for 2 minutes the control un...

Page 33: ...n Information This menu offers useful information on the water softener Manual regeneration In this menu you can manually start a regeneration refer to chapter 6 5 Settings In this menu you can adapt...

Page 34: ...ting Slow rinse Backwash Washing out uppermost bar Current flow rate The current flow rate is displayed as a numerical value and in the form of a tachometer blue coloured circle segments If the nomina...

Page 35: ...connection to the Gr nbeck Cloud is established 6 1 4 Operating elements Button Description Return to the basic display and Scroll through the menu level and mark a selection scroll to the menu items...

Page 36: ...Technical service The technical service menu is reserved for Gr nbeck s technical service authorised service company and specialist installers trained by Gr nbeck and is protected by a code Manual reg...

Page 37: ...nal illuminated LED ring Display Display in standby Deactivated Activated Audio signal behaviour in case of malfunctions Deactivated Activated Audio signal release from to Illuminated LED ring functio...

Page 38: ...for 2 seconds to check for updates Reset factory settings Start Device info Software version hardware version serial number control unit maintenance interval d Water hardness Setting the water hardnes...

Page 39: ...e Gr nbeck myProduct app and the softliQ control system is made in the following way Item Designation Item Designation 1 Gr nbeck product 2 Router 3 Gr nbeck Cloud 4 Mobile device The following steps...

Page 40: ...an app You can register your product conveniently using the Gr nbeck myProduct app Call up Registration and Product registration in the device overview of the Gr nbeck myProduct app Enter your persona...

Page 41: ...eway indication only Data is assigned by the router Primary DNS indication only Data is assigned by the router Secondary DNS indication only Data is assigned by the router Status indication only conne...

Page 42: ...ter Connecting via Wi Fi You need an Ethernet patch cable that is not included in the scope of delivery 1 Unscrew both the screws at the side on the upper part of the housing for technical equipment 2...

Page 43: ...ng a loop 7 Attach the upper part of the housing of the technical equipment The Ethernet patch cable is routed out of the housing with the connection hoses 8 Fasten the upper part of the housing of te...

Page 44: ...on 1 Start the WPS function on your router by holding down the corresponding button for a few seconds 2 Select Start on the control unit at Auto Wi Fi connection The Wi Fi connection is established wi...

Page 45: ...nter the serial number 2 Give your softliQ a device name Menu level Settings Cloud connection Gr nbeck Cloud user account connection 3 Tap Pair 4 Press and hold the button in the app for 2 seconds You...

Page 46: ...cm above the sieve bottom 1 Open the brine tank lid The brine tank lid on the softliQ contains the sensor for the brine level display This sensor does not work with laser light so it is safe for the e...

Page 47: ...ion of the water hardness in dH or in f The unit mol m mmol l can be converted from f Item Description Item Description 1 Test tube 2 Titration solution 6 6 1 Taking a water sample Open the water with...

Page 48: ...s has been determined The number of drops corresponds to the degree of hardness in dH or f Example Test tube filled up to the dH mark 6 drops 6 dH Test tube filled up to the f mark 6 drops 6 f 6 6 3 D...

Page 49: ...1 Choose Define time x 2 Enter the time of day for the 3 possible times 3 Confirm each with 6 8 Installer level code 005 The settings described here may only be made by Gr nbeck s technical service au...

Page 50: ...Raw water hardness dH Total flow rate indication only Parallel operation peak value m h for xxxxx min Flow rate exchanger 1 indication only Exchanger 1 peak value m h for xxxxx min Flow rate exchanger...

Page 51: ...eneration on each day of the week factory setting Mon Fri 7 00 am Save settings profile none factory setting yes Save all current parameter settings of the control unit in the Gr nbeck Cloud so that y...

Page 52: ...nput is closed manually released and automatic regenerations after a power failure take priority A regeneration that has already been started is not cancelled Release of regeneration Start of a partia...

Page 53: ...ures trouble free hygienic operation At least once a year the water softener must be serviced by Gr nbeck s technical service authorised service company or by specialist installers trained by Gr nbeck...

Page 54: ...Check the control valve to the drain for leaks No water is allowed to drip out of the flushing water hose during operation The water softener is in operation when the blue symbol is displayed in info...

Page 55: ...s in the brine tank must always be higher than the water level The water level is normally approx 1 cm above the sieve bottom 3 Evaluate the salt consumption subject to the water volume consumed 4 Che...

Page 56: ...Maintenance work on the exchangers Subsequent work must be carried out per exchanger 10 Check the hose connections for leaks and damage 11 Check the soft water meter for pulse emission current flow d...

Page 57: ...on log refer to chapter 13 7 5 Consumables Product Order no Regeneration salt tablets 25 kg acc to DIN EN 973 type A 127 001 Water test kit Total hardness 170 187 7 6 Spare parts For spare parts and c...

Page 58: ...are listed below Control valve Gaskets set of discs injector and chlorine cell Item Designation Item Designation 1 Injector with circlip 2 Chlorine cell with circlip 3 Regeneration disc pair with flow...

Page 59: ...data refer to chapter 1 7 handy 8 1 Display messages 1 Acknowledge the display signal with rectify 2 Watch the display 3 If the fault occurs again compare the display message with the following table...

Page 60: ...chapter 6 3 Confirm with Rectify Water pressure too low Increase the flow pressure to min 2 0 bar Chlorine cell worn Brine filling orifice injector injector sieve or brine valve clogged Notify Gr nbec...

Page 61: ...Gr nbeck s technical service authorised service company Nominal flow rate exceeded Only displayed if monitoring was activated by the specialist installer System is being operated with excessive flow...

Page 62: ...ng backwash has tripped No flow was detected at the regeneration water meter Check that the shut off valves on the connection block are open Error during start up fill brine tank Time monitoring for f...

Page 63: ...er hose or aerator Defective jet system Notify Gr nbeck s technical service authorised service company Water pressure at the withdrawal point too low Pressure loss too high Resin may be polluted by un...

Page 64: ...Leave your product connected to electricity and water Should you wish to temporarily shut down your water supply due to a longer period of absence proceed as follows 1 Close the soft water shut off va...

Page 65: ...3 Wait for a few seconds The pressure in the product and the pipe network is being relieved 4 Close the water withdrawal point 5 Disconnect the product from mains 6 Separate the product from the conn...

Page 66: ...This means that this product or the electric and electronic components are not allowed to be disposed of in the household waste Find out about local regulations on the separate collection of electric...

Page 67: ...C System depth mm 580 D Connection height of control valve soft water mm 480 E Connection height of control valve raw water mm 518 F Height of safety overflow of brine tank mm 540 G Height with open l...

Page 68: ...8 2 x 20 2 x 14 2 x 36 2 x 1 4 2 x 3 6 Capacity per kg of regeneration salt mol kg 7 3 4 4 Regeneration time for a complete regeneration min 40 80 Regeneration 1x per day in case of reduction in capac...

Page 69: ...you about the sodium content of your raw water Sample calculation Raw water hardness 28 dH 50 f 5 mmol l Sodium content in the raw water 10 5 mg l Admissible increase of the sodium content by softenin...

Page 70: ...onnection acc to DIN EN 1717 yes no Floor drain available yes no Safety device yes no Regeneration water lifting system yes no Make Dosing yes no Active agent Operating values Water pressure bar Readi...

Page 71: ...er checked for pulse output Regeneration water meter checked for pulse output Cables checked for damage and firm seating Injector and injector sieve cleaned checked Chlorine cell checked Brine valve l...

Page 72: ...er checked for pulse output Regeneration water meter checked for pulse output Cables checked for damage and firm seating Injector and injector sieve cleaned checked Chlorine cell checked Brine valve l...

Page 73: ...er checked for pulse output Regeneration water meter checked for pulse output Cables checked for damage and firm seating Injector and injector sieve cleaned checked Chlorine cell checked Brine valve l...

Page 74: ...er checked for pulse output Regeneration water meter checked for pulse output Cables checked for damage and firm seating Injector and injector sieve cleaned checked Chlorine cell checked Brine valve l...

Page 75: ...er checked for pulse output Regeneration water meter checked for pulse output Cables checked for damage and firm seating Injector and injector sieve cleaned checked Chlorine cell checked Brine valve l...

Page 76: ...er checked for pulse output Regeneration water meter checked for pulse output Cables checked for damage and firm seating Injector and injector sieve cleaned checked Chlorine cell checked Brine valve l...

Page 77: ...The aforementioned system also complies with the following directives and provisions Directive on the Restriction of Hazardous Substances RoHS 2011 65 EU Electrical and Electronic Equipment Ordinance...

Page 78: ...ection 53 54 Inspection maintenance intervals 54 M Maintenance 53 55 56 Malfunction 14 51 52 59 Menu structure 36 O Operation 64 P Power mode 13 R Raw water 28 69 Regeneration agent 9 Regeneration wat...

Page 79: ......

Page 80: ...Gr nbeck Wasseraufbereitung GmbH Josef Gr nbeck Str 1 89420 Hoechstaedt GERMANY For more Information go to www gruenbeck com 49 9074 41 0 49 9074 41 100 info gruenbeck com www gruenbeck com...

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