3
English
Service
Note the
Fault/ Cause/ Remedy
table for information on
eliminating problems.
If EE flashes or the problem cannot be rectified, interrupt the
power supply to the cooler/carbonator. Note down the serial
number of the cooler/carbonator on the rear of the device and
consult a specialist installer or contact the GROHE Service
Hotline via email under
.
The GROHE Blue
®
Chilled
cooler/carbonator may only be
repaired by GROHE Service.
Environment and recycling
Used filter cartridges can be disposed of hazard-free in
domestic waste.
The cooler/carbonator is an electrical device, to which return
and take-back obligations apply in many countries. GROHE
participates in such take-back systems in all relevant
countries.
This category of device does
not
belong in
the domestic waste, but
must
be disposed of
separately in accordance with the relevant
local national regulations.
Fault
Cause
Remedy
Water not flowing
• Water supply interrupted
- Open shut-off valves
No filtered water,
Blue
®
handle flashes
red, E1 in the display
• Safety shut-off of pump
- Open shut-off valves
- Disconnect mains supply, wait 30 seconds and
reconnect
No filtered water, E2
in the display
• Exceeding the drawing time
- Close Blue
®
handle
No filtered water, E3
in the display
• No connection between faucet and
cooler/carbonator
• Cable or connector faulty
- Connect plug-in connector
- Contact GROHE Service
No filtered water,
Blue
®
handle flashes
red, E4 in the display
• faucet and cooler/carbonator not
synchronized
- Synchronise with one another, see section
Installation
No filtered water,
Blue
®
handle flashes
red, E5 in the display
• Fault function of cooler/carbonator
- Connect mains supply, wait 30 seconds and
reconnect
No filtered water,
Blue
®
handle flashes
red, E6 in the display
• Values range does not concur
- Synchronise with one another, see section
Installation
No filtered water, E7
in the display
• Fault function of cooler/carbonator
- Connect mains supply, wait 30 seconds and
reconnect
Blue
®
handle flashes
orange, E8 in the
display
• Filter capacity exceeded
- Change filter cartridge immediately
No filtered water, E9
flashes alternately
with HI in the display
• cooler/carbonator overheated
- Close Blue
®
handle, ensure ventilation and reduce
ambient temperature to max. 50 °F
- Disconnect mains supply, wait 30 seconds and
reconnect
No carbon dioxide in
positions
Medium
and
Sparkling
• CO
2
cylinder not opened or empty
- Fully open valve of CO
2
cylinder or replace
cylinder
