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1-855-GRN-RYDE
(1-855-476-7933)
www.greenlightcycle.com
USER MANUAL - URBAN RYDER™
URBAN RYDER™: WARRANTY
Warranty, Disclaimer, and Exclusions
The company will not be responsible for any breakdown, damage, or losses, direct or indirect, arising in contract or in tort
from any cause whatsoever including failure to follow the Urban Ryder™ user manual instruc ons speci
fi
cally, careless
handling, improper assembly ,normal wear and tear, altera ons, modi
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ca on, misuse, neglect, or abuse. All warran es are
void if the electric bicycle is used for other than normal ac vi es including, but not limited to, using the electric bicycle for
rental or commercial ac vi es, stunt riding, or in compe ve events, or training for such ac vi es or events. All warran es
are void if products are sold by a non-authorized re-seller. Parts and/or products which are determined by Green Light Cycle
Ltd.™ in its sole discre on to be defec ve, will be replaced only a er a valid warranty claim has been processed by Green
Light Cycle Ltd.™ Warranty claims must be made within the warranty period stated below.
Warranty
Green Light Cycle Ltd.™, to the original purchaser, with proof of purchase, for a period of one year from the date of
purchase, warrants all parts and assemblies as to workmanship and materials used in their manufacture. Green Light Cycle
Ltd.™ at its sole discre on has the op on of replacing all parts or assemblies with a new part or a factory re-cer
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ed part.
There is no cosme c warranty on bikes that have been ridden or operated. Any Urban Ryder™ products containing defec ve
parts, if returned prepaid to an Authorized Service Depot or to the factory in Burnaby, BC within a one year me limit, will
be repaired free of charge, FOB the Authorized Service Depot or the Factory making such repairs and is expressly limited to
the replacement of goods complying with this warranty.
The company will not be responsible for any breakdown or losses, direct, incidental, or consequen al damages, including
without limita on, damages for personal injury, property damage or economic losses, losses direct or indirect arising in
contract or in tort from any cause whatsoever, including failure to follow the Urban Ryder™ User Manual instruc ons
speci
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cally, careless handling, corrosion, build-up of minerals on the parts or assemblies for any reason or from any
source; nor for transporta on and or other charges incurred in the removal, replacement or repair of defec ve products
or parts; all warran es are void if the electric bicycle is used for other than normal ac vi es, including but not limited to,
using the electric bicycle for rental or commercial ac vi es, stunt riding, ramp jumping, acroba cs, trick riding or similar
ac vi es, compe ve events or training for such ac vi es or events, or use in any other manner for which the products
were not speci
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cally designed for. All warran es are void if products are sold by a non-authorized reseller and there are
no warran es or condi ons expressed or implied or otherwise applicable, to the company’s products except as expressly
stated herein.
Claiming Warranty
To begin a warranty claim, the Warranty Registra on informa on (found on the last page of the User Manual), must be
completed and returned to Green Light Cycle Ltd.™ We recommend you record this informa on as soon as you have
completed reading the User Manual and keep a copy for your own records. Please go to our website www.greenlightcycle.
com/product-registra on to register your informa on electronically. Electronic registra on helps the environment by
crea ng a green, paperless tracking record of your electric bicycle’s warranty informa on.
To claim warranty, please have the Warranty Registra on informa on ready and call Green Light Cycle Ltd.™
(1-855-476-7933), between the hours of 8:00 am to 4:30 pm Monday to Friday Paci
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c Standard Time, or send an email to:
Urban Ryder™: Warranty
