23 July 2004
Profile XP Service Manual
3
Grass Valley Product Support
To get technical assistance, check on the status of problems, or report new problems,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.
Web Technical Support
To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems by
searching our Frequently Asked Questions (FAQ) database.
World Wide Web:
http://www.thomsongrassvalley.com/support/
Technical Support E-mail Address:
.
Phone Support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
Authorized Support Representative
A local authorized support representative may be available in your country. To locate
the support representative for your country, visit the product support Web page on the
Grass Valley Web site.
Profile Users Group
You can connect with other Profile XP Media Platform users to ask questions or share
advice, tips, and hints. Send e-mail to
to join the community
and benefit from the experience of others.
United States
(800) 547-8949 (Toll Free)
France
+33 (1) 34 20 77 77
Latin America
(800) 547-8949 (Toll Free)
Germany
+49 6155 870 606
Eastern Europe
+49 6155 870 606
Greece
+33 (1) 34 20 77 77
Southern Europe
+33 (1) 34 20 77 77
Hong Kong
+852 2531 3058
Middle East
+33 (1) 34 20 77 77
Italy
+39 06 8720351
Australia
+61 3 9721 3737
Netherlands
+31 35 6238421
Belgium
+32 2 3349031
Poland
+49 6155 870 606
Brazil
+55 11 5509 3440
Russia
+49 6155 870 606
Canada
(800) 547-8949 (Toll Free)
Singapore
+656379 1390
China
+86 106615 9450
Spain
+ 34 91 512 03 50
Denmark
+45 45968800
Sweden
+46 87680705
Dubai
+ 971 4 299 64 40
Switzerland
+41 (1) 487 80 02
Finland
+35 9 68284600
UK
+44 870 903 2022
Summary of Contents for Profile XP PVS1000
Page 4: ...Product Support 4 Profile XP Service Manual 23 July 2004 ...
Page 28: ...Preface 28 Profile XP Service Manual 23 July 2004 ...
Page 32: ...Chapter 1 Characterizing the problem 32 Profile XP Service Manual 23 July 2004 ...
Page 50: ...Chapter 4 Troubleshooting audio problems 50 Profile XP Service Manual 23 July 2004 ...
Page 54: ...Chapter 5 Troubleshooting timecode problems 54 Profile XP Service Manual 23 July 2004 ...
Page 66: ...Chapter 6 Troubleshooting storage system problems 66 Profile XP Service Manual 23 July 2004 ...
Page 76: ...Chapter 7 Troubleshooting video network problems 76 Profile XP Service Manual 23 July 2004 ...
Page 82: ...Chapter 9 Troubleshooting channel control problems 82 Profile XP Service Manual 23 July 2004 ...
Page 88: ...Chapter 10 Routine maintenance 88 Profile XP Service Manual 23 July 2004 ...
Page 129: ...Viewing subsystem properties 23 July 2004 Profile XP Service Manual 129 ...
Page 150: ...Appendix A Diagnostic Tools 150 Profile XP Service Manual 23 July 2004 ...
Page 152: ...Appendix A Diagnostic Tools 152 Profile XP Service Manual 23 July 2004 ...
Page 156: ...Appendix A Diagnostic Tools 156 Profile XP Service Manual 23 July 2004 ...
Page 172: ...Index 172 Profile XP Service Manual 23 July 2004 ...