2
Profile XP Service Manual
23 July 2004
Copyright
Copyright © 2004 Thomson Broadcast and Media Solutions, Inc. All rights reserved. Printed in
the United States of America.
This document may not be copied in whole or in part, or otherwise reproduced except as
specifically permitted under U.S. copyright law, without the prior written consent of Thomson
Broadcast and Media Solutions, Inc., P.O. Box 59900, Nevada City, California 95959-7900
Trademarks
Grass Valley, Profile, and Profile XP are either registered trademarks or trademarks of
Thomson Broadcast and Media Solutions, Inc. in the United States and/or other countries.
Other trademarks used in this document are either registered trademarks or trademarks of the
manufacturers or vendors of the associated products. Thomson Broadcast and Media
Solutions, Inc. products are covered by U.S. and foreign patents, issued and pending.
Additional information regarding Thomson Broadcast and Media Solutions, Inc. trademarks
and other proprietary rights may be found at www.thomsongrassvalley.com.
Disclaimer
Product options and specifications subject to change without notice. The information in this
manual is furnished for informational use only, is subject to change without notice, and should
not be construed as a commitment by Thomson Broadcast and Media Solutions, Inc. Thomson
Broadcast and Media Solutions, Inc. assumes no responsibility or liability for any errors or
inaccuracies that may appear in this publication.
U.S. Government
Restricted Rights
Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer
Software Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Thomson
Broadcast and Media Solutions, Inc., P.O. Box 59900, Nevada City, California 95959-7900
U.S.A.
Revision Status
Rev Date
Description
November 8, 1999
Initial release of Profile XP Service Manual with NetCentral,
071-0625-00.
December 3, 1999
Formal release of Profile XP Service Manual with NetCentral,
071-0625-01.
September 8, 2000
Updated to include High Definition PVS2000 parts information.
071-8049-00.
November 17, 2000
Added procedures for rebuilding system disk drives; added
information about WinTail and Log Capture tools. 071-8049-01
February 27, 2001
Updated to include new system processor board. 071-8049-02
July 20, 2001
Updated to include 2- and 4-channel PVS1000 playout models, add
NetCentral information, and include PVS1100 Series. 071-8114-00
June 17, 2002
Updated to include additional RAID systems. 071-8114-01.
September 20, 2002
Updated motherboard replacement, NetCentral information.
071-8193-00.
July 21, 2003
Updated to support Profile software version 5.2
071-8247-00.
February 23, 2004
Updated to support Profile software version 5.4, PVS3000 and
PVS3500. 071-8291-00.
23 July 2004
Removed NetCentral monitoring of DupliDisk, added DupliDisk III.
Summary of Contents for Profile XP PVS1000
Page 4: ...Product Support 4 Profile XP Service Manual 23 July 2004 ...
Page 28: ...Preface 28 Profile XP Service Manual 23 July 2004 ...
Page 32: ...Chapter 1 Characterizing the problem 32 Profile XP Service Manual 23 July 2004 ...
Page 50: ...Chapter 4 Troubleshooting audio problems 50 Profile XP Service Manual 23 July 2004 ...
Page 54: ...Chapter 5 Troubleshooting timecode problems 54 Profile XP Service Manual 23 July 2004 ...
Page 66: ...Chapter 6 Troubleshooting storage system problems 66 Profile XP Service Manual 23 July 2004 ...
Page 76: ...Chapter 7 Troubleshooting video network problems 76 Profile XP Service Manual 23 July 2004 ...
Page 82: ...Chapter 9 Troubleshooting channel control problems 82 Profile XP Service Manual 23 July 2004 ...
Page 88: ...Chapter 10 Routine maintenance 88 Profile XP Service Manual 23 July 2004 ...
Page 129: ...Viewing subsystem properties 23 July 2004 Profile XP Service Manual 129 ...
Page 150: ...Appendix A Diagnostic Tools 150 Profile XP Service Manual 23 July 2004 ...
Page 152: ...Appendix A Diagnostic Tools 152 Profile XP Service Manual 23 July 2004 ...
Page 156: ...Appendix A Diagnostic Tools 156 Profile XP Service Manual 23 July 2004 ...
Page 172: ...Index 172 Profile XP Service Manual 23 July 2004 ...