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GRASS VALLEY 8900NET -, Instruction Manual

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GRASS VALLEY 8900NET - Instruction Manual Download Page 69

8900NET—Instruction Manual

69

Troubleshooting GUI Operation

 

2.

If it is only a specific parameter that is read-only, the module may be in 
a mode assigning read-only operation to that parameter. Refer to the 
module’s instruction manual.

3.

If only the 8900NET module is read-only, the 8900NET module may be 
in remote lockout mode. 

a.

Check the 8900NET module’s status page to see if the 

NET CARD 

REMOTE CONTROL

 status is disabled.

b.

If so, flip Switch 8 on the S1 DIP switch block (NM CNTRL) to the 
enabled setting.

Cannot Connect to the Frame From a VTECS1 VideoFrame Control Panel

1.

Check that the frame is powered and configured with a 8900NET 
module on the network.

2.

Check that the 8900NET module in the frame is loaded with software 
version 2 or later.

Version 1 software does not support the control panel connection.

3.

Check that the control panel has been properly configured with IP 
Address, Gateway IP Address, and Subnet Mask. (Refer to the control 
panel’s help feature or instruction manual.)

4.

Check that the frame’s correct IP Address has been configured in the 
control panel’s frame address.

5.

Check that the control panel is physically connected to the network. 

a.

Check that the control panel is connected to a port on an Ethernet 
hub.

b.

Check if the L LED (L for link) on the back of the control panel is on. 

If the LED indicates no link (off), try a different hub port connection.

If the LED still indicates no link, change the cable. 

If the LED still indicates no link, contact VideoFrame. 

6.

Check that the frame is addressable by the control panel. 

a.

Check if the T LED (T for transmit) on the back of the control panel 
flashes upon the attempt to connect to the frame.

If T does not flash, contact VideoFrame.

b.

Check if the R LED (R for receive) on the back of the control panel 
flashes upon the attempt to connect to the frame.

If R does not flash, there may be a problem in the network path 
between the frame and the control panel.

Summary of Contents for 8900NET -

Page 1: ...8900NET NETWORK INTERFACE MODULE Instruction Manual SOFTWARE VERSION 4 2 0 071061205 NOVEMBER 2007 ...

Page 2: ... Blvd Salt Lake City UT 84119 United States 7140 Baymeadows Way Suite 101 Jacksonville FL 32256 United States Including its implementation meets the requirements of the standard ISO 9001 2000 Scope The design manufacture and support of video hardware and software products and related systems This Certificate is valid until June 14 2009 This Certificate is valid as of August 30 2006 Certified for t...

Page 3: ...8900NET NETWORK INTERFACE MODULE Instruction Manual SOFTWARE VERSION 4 2 0 071061205 NOVEMBER 2007 ...

Page 4: ...0 20 800 8080 2020 or 33 1 48 25 20 20 United States Canada 24 x 7 1 800 547 8949 or 1 530 478 4148 Local Support Centers available during normal business hours Asia Hong Kong Taiwan Korea Macau 852 2531 3058 Indian Subcontinent 91 22 24933476 Southeast Asia Malaysia 603 7805 3884 Southeast Asia Singapore 65 6379 1313 China 861 0660 159 450 Japan 81 3 5484 6868 Australia and New Zealand 61 1300 72...

Page 5: ...ific 8900 module in the Gecko and GeckoFlex Signal Processing System families As part of this module family it is subject to Safety and Regulatory Compliance described in the Gecko 8900 Series frame and power supply documentation see the Gecko 8900 Frames and the GeckoFlex Frames Instruction Manuals ...

Page 6: ...6 8900NET Instruction Manual Preface ...

Page 7: ...ting Frame Network Identity 23 Network Configuration Storage 25 Web Browser Setup 25 Web Browser Notes 26 Addressing the Frame URL 26 Default MAC machine Address 26 Status Monitoring and Reporting 27 External Frame Alarm 28 Module Health Bus Reporting 28 LED Status Reporting 30 Web Browser Status Reporting 31 SNMP Monitoring 32 Using the 8900NET GUI 34 8900 Frame GUI Interface 34 Frame Status Page...

Page 8: ...e Sensing 78 ROM and RAM 79 Ethernet Port 79 RS 232 Serial Port 79 Module Health Bus 79 Frame Bus 79 Module Present Detection 79 Fan Speed Control and Monitor 80 On board Regulator 80 Specifications 81 Appendix 83 Compatibility Matrix 83 Control and Monitoring Support 86 Control and Monitoring Notes 86 8900 FLOAD CBL Assembly 86 8900NET Software Update From FTP Server 87 FTP Method Overview 87 FTP...

Page 9: ... and SNMP manage ment applications Note Refer to the 8900 Gecko Frames or GeckoFlex Frames Instruction Manuals for more specific frame information 8900NET Features The 8900NET module features 10 Base T Ethernet interface Fan front cover power and control Support for the following Software update downloading Newton Modular Control system control panels Frame Alarm connector on rear of module Asset ...

Page 10: ...to point Configuration Figure 2 illustrates a typical LAN configuration Figure 2 Basic Network Configuration 0612 08r1 PC running Windows 2000 XP OS Unix or Macintosh OS Ethernet Web browser Internet Explorer version 6 0 or later or any compatible web browser Ethernet cable Category 5 Crossover 8900 frame with Network Interface Module PS1 PS2 LOCK LOCK FAULT 0612 07r1 LAN Ethernet Hub 8900 frame w...

Page 11: ...efaults and Table 1 on page 12 gives the function of each DIP switch set ting You may enable or disable reporting functions from this point Note Some web page and frame alarm and SNMP reporting functions must be enabled on the DIP switches to be functional Figure 3 Alarm Reporting DIP Switches Defaults Shown The current status of the DIP switch settings is always reported on the 8900NET Status pag...

Page 12: ...and Gecko 8900TF V A For additional information concerning the Frame Monitor module refer to the 8900 Frames Instruction Manual or the GeckoFlex Frames Instruction Manual Table 1 8900NET Module DIP Switches S1 Segment Left Position Enabled Right Position Disabled 1 PS1 Fault Reporting Enabled PS1 Fault Reporting Disabled 2 PS2 Fault Reporting Enabled PS2 Fault Reporting Disabled 3 Not used Over Te...

Page 13: ...ule connector end first see Figure 5 with the component side of the module facing to the right side of the frame Instead of an ejector tab the 8900NET module has a connector tab with a circular finger hole for pulling the module 2 Verify that the module connector seats properly and securely against the backplane Figure 5 Module Frame Orientation Frame Monitor or 8900NET Network Interface Module on...

Page 14: ...frame and Figure 7 for the GeckoFlex frame Note There are variations for the AC rears in the Gecko 8900 and GeckoFlex Series Refer to the manual for you specific frame if the information is not covered here Figure 6 8900NET Input Output Connectors on 8900TFN V A Frame Figure 7 8900NET Input Output Connectors on GeckoFlex Frames J1 J2 RS232 ETHERNET Frame Alarm Video Frame J102 pins 8 and 9 Audio F...

Page 15: ...plied alarm are given in the 8900 Frames Instruction Manual and the GeckoFlex Frames Instruction Manual The Frame Alarm responds to conditions enabled on the 8900NET Network Interface module with DIP switches S1 and S2 as given in Table 2 on page 21 and settings made on the Frame Alarm Reporting web page Frame Alarm Reporting Web Page on page 42 Setup of Frame Communication Parameters The nine pin...

Page 16: ...nfiguration of the computer s I O ports Figure 8 RS 232 to Initialization PC Cable and Pinout DB 9 Female DB 9 Male Pin Pin 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 Com1 or Com2 port RS 232 PC running HyperTerminal Emulation 8900 Frame 0612 09r2 Comm Parameters 9600 baud 8 bits parity none 1 stop flow none DB 9 Male Pinout Pin 5 Pin 1 Pin 9 DB 9 Female Pinout Pin 1 Pin 5 Pin 9 Only pins 2 3 5 are requi...

Page 17: ...m Grass Valley as part of cable kit model 8900CAB Figure 9 DB 9 Cable and DB 25 Cable Adaptor Pinout 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 8 3 2 20 7 6 4 5 22 0612 11 25 pin 25 pin 9 pin 9 pin 9 pin 1 2 Tx 3 Rx 4 5 6 7 8 9 20 22 1 Tx 2 Rx 3 4 5 6 7 8 9 9 pin DB 25 Female DB 9 Male DB 9 Female DB 9 Male Pinout Pin 5 Pin 1 Pin 9 DB 25 Female Pinout Pin 1 Pin 13 Pin 14 ...

Page 18: ...ver cable connection and pinout for a point to point connection to the controlling PC Note This Category 5 UTP Crossover Cable is available from Grass Valley as part of cable kit model 8900CAB 10 ft 3 m length Figure 10 Point to Point RJ 45 Connection and Cable Pinout RJ 45 connector RJ 45 connector Pin Pin Pin Pin 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 3 6 1 5 4 2 8 7 1 2 3 4 5 6 7 8 To PC network card ...

Page 19: ...nts and ready availability from network equipment suppliers this cable is not supplied by Grass Valley Figure 11 LAN RJ 45 Connection and Cable 8900 Frame RJ 45 connector RJ 45 connector Pin Pin Pin Pin 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 To network hub RJ 45 connector Ethernet Pin 1 Network Ethernet Hub typical 0612 15r1 Category 5 UTP Cable 8 7 10 BaseT 6 5 4 3 2 1 hp...

Page 20: ...ear once the media module has booted up Figure 12 LEDs and Configuration Switches on the 8900NET Module LEDs on the 8900NET module primarily indicate status items from the frame and the modules in the frame Some functions specific to the 8900NET module are also reported PWR ETHER COMM LED reporting for each specific LED on the front of the 8900NET module can be disabled if desired on the LED Repor...

Page 21: ...larm disabled On continuously Module health bus is not disabled and one or more modules is reporting an internal fault Long continuous flashing One or more modules is reporting a configuration error FB red Off 8900NET module is communicating with modules on the internal frame bus On Internal frame bus communication failure NM red Off No fault detected on the 8900NET module On Fault detected refer ...

Page 22: ...abled Grass Valley devices Refer to the NetConfig Manual or the 8900NET Release Notes for current information on using this tool Good Networking Practices The Local IP Address form of a URL can be used within an intranet to address the Gecko frame s web page An intranet is set up and maintained within your facility and is isolated from the Internet Access from outside through the Internet may requ...

Page 23: ...ation press the enter return key several times to see the active prompt At the prompt enter setup You will see setup Here are the current parameters and their values Local IP Address 192 168 0 105 Gateway IP Address 192 168 0 1 Subnet Mask 255 255 255 0 If a change is made it is necessary to reboot 0612 17r1 Remote PC 182 1 2 2 IP Gateway Subnet 2 182 1 2 1 127 1 2 1 Local PC 127 1 2 5 Router 8900...

Page 24: ...onsists of four numbers separated by pe riods Each number can be in the range of 0 to 255 For example 192 168 0 105 There must an IP address IP Address 192 168 0 105 The Default Route is the Internet address of the ma chine which routes network packets outside of the lo cal network It consists of four numbers separated by periods Each number can be in the range of 0 to 255 For example 192 168 0 1 ...

Page 25: ... 31 on page 56 All frames with 8900NET cards with software version 3 2 0 and later will report a Network Config status message as one of the following Network configuration stored on 8900NET module or Network configuration stored on frame Web Browser Setup The recommended Windows operating systems currently supported for the web browser interface are Windows 2000 and XP The web browser for use wit...

Page 26: ...ting Frame Network Identity on page 23 or a Domain name that has been mapped to the IP Address in your Domain Name Server tables The URL should look like this http Frame s IP Address Example http 127 123 234 2 Or http Frame s Domain Name Example http frame1 xyz com The correctly entered URL will call up the Gecko frame s default first page Frame Status Default MAC machine Address Each 8900 frame h...

Page 27: ... status items depending on the method of monitoring being used including a voltage level on the external Frame Alarm module front edge LEDs web browser indicators and SNMP reporting Status reporting methods include the following Module Health Bus and other frame status alarm reporting to external Frame Alarm output on the rear of the 8900 frame LEDs on the Frame 8900NET module and individual frame...

Page 28: ... as DAs with no microprocessor that cannot communicate over the Frame serial bus to report alarm conditions to the Frame Monitor or 8900NET module All media modules in frame slots 1 10 report to this line unless otherwise noted Figure 14 Module Health Bus The reporting is done using a voltage level sent by the front media module on the Module Health bus to the 8900NET module indicating a fault con...

Page 29: ...odule the MOD LED on the front of the 8900NET module Figure 12 on page 20 and Figure 14 on page 28 will light indicating that there is an error condition on the Module Health bus The Module Health bus status is also reported on the Frame Status web page as a Fault when 3 or more modules are reporting an error condition and on the Frame Alarm Reporting web page This status reporting can be enabled ...

Page 30: ...ion Frame Bus fault 8900NET only and Module health bus status In general LED colors used on the frame and modules indicate Green normal operation Pass or signal present module locked Red On continuously fault condition flashing configuration error Yellow On continuously active condition configuration mode or communication flashing in sequence module locator function Status LEDs for the 8900NET mod...

Page 31: ...is present on each web page to report communica tion status for the frame slot and acts as a link to the Status web page where warnings and faults are displayed 8900NET version 3 0 or later In general web page graphics and text colors used indicate the following Green Pass signal or reference present no problems detected Red Fault fault condition Yellow Warning signal is absent has errors or is mi...

Page 32: ...bed in Table 2 on page 21 must be enabled for corresponding SNMP reporting of the system components S1 segment 5 and S2 segment 1 SNMP Trap severity can be one of three degrees Warning a limitation in the module s intended performance Alarm a failure in communication with the module or Informational a configuration change such as a switch setting The enabled SNMP traps will be reported to any SNMP...

Page 33: ...the additional Details for using these additional controls are included in the specific module instruction manual Table 4 Gecko Frame and Module SNMP Reporting Summary SNMP Trap Report Trap Severity Gecko Frame Frame Bus Status Alarm Cover Status Warning Fan Status Alarm Module Health1 1 Module Health is not reported on older 8900TFN Audio frames Alarm Frame Power Supply 1 and 2 Power Supply Fault...

Page 34: ...n any of the device s sub list of links This will update the content display to the right Note To update status web pages must be manually refreshed by clicking on the Refresh button to the right of the page title and shown at left Changes made at the frame or from other browsers or when a module has been removed and reinstalled will not be displayed until the page is refreshed 8900 Frame GUI Inte...

Page 35: ...e Empty No module detected in slot Gray No Comm No Comm Slot contains a legacy module which was not designed to support Frame Bus communications with an 8900NET module Green Pass Module Slot contains a fully Frame Bus capable module Yellow Warning Module 8900NET has detected a warning condition in module due to lack of input sig nal or incomplete support for remote monitoring and control Ability o...

Page 36: ...lease of 8960DEC and a module whose Frame Bus Interface has failed Note Early releases of the 8960ENC 8950DAC 8950ADC 8920DAC 8920ADC and the 8916 signal a warning condition due to limited capability over the Frame Bus All of these except the 8916 can be upgraded by the user with fully capable Frame Bus software 0612 12r3 The Links section lists the frame and its current modules The selected link ...

Page 37: ...frames are supported to different degrees by the 8900NET module A compatibility matrix describing the hardware versions software update methods required and remote control features of the various modules supported by the 8900 frames and 8900NET module is located in the Compatibility Matrix on page 83 Note When the 8900NET is first installed or when many modules are installed simultaneously it may ...

Page 38: ...n be identified by the absence of connector pins 10 and 50 see Figure 16 Incompatible legacy modules can be returned to Grass Valley for upgrade to the new con nector Note If an unmodified legacy module is installed in the frame the frame commu nication bus will be interrupted and all module icons in the frame status display will be red This problem occurs with legacy modules only and does not occ...

Page 39: ... currently be changed Follow the file download instructions for saving the file This file can be recalled on this or any other networked 8900 frame to create a duplicate configuration Use the Browse button to locate a saved frame configuration file or enter a path and file name into the display Select the Load button to load the selected configuration to the frame Frame Identification enter any na...

Page 40: ...40 8900NET Instruction Manual Using the 8900NET GUI Figure 17 Gecko Frame Configuration Web Page ...

Page 41: ...software or hardware panel or other control panel communicating with any module in the frame The example in Figure 18 shows an 8900TFN V frame connected to two Newton control panels Figure 18 Frame Connections Web Page 8900TFN V Frame When no control panels are communicating with modules in the frame the display will report No Connections as shown in Figure 19 Figure 19 No Frame Connections 8900FF...

Page 42: ...gure 20 on page 43 the message will read If the Module Health Report checkbox is unchecked in the Frame Health Reporting list the message will read Note This message does not reflect the setting made on the Internal Module Healthbus control explained later in this section Output Format for Warnings set the Frame Alarm output on the RS 232 connector to output a pulse or a continuous voltage level w...

Page 43: ...rts status of Enable Report checked or disable unchecked Module Health line to external Frame Alarm Module Health Report checkbox in Frame Health Reporting table Status is reported in blue text above Disable or Enable Module Health Fault reporting to Frame Status web page and Frame Heath Reporting ...

Page 44: ...44 8900NET Instruction Manual Using the 8900NET GUI Figure 21 Frame Status Web Page with Internal Module Healthbus Enabled Figure 22 Frame Health Reporting Table with Internal Module Healthbus Enabled ...

Page 45: ...alth Selection in the Frame Alarm Reporting table will be now green as shown in Figure 24 on page 46 This control feature is designed to allow the user to turn off Module Health bus fault reporting if desired Faults and warning and configuration errors occurring on a module will always be reported for each module in the frame graphic on the Frame Status web page The user can find the specific faul...

Page 46: ...46 8900NET Instruction Manual Using the 8900NET GUI Figure 24 Frame Health Reporting Table with Internal Module Healthbus Disabled Fault reporting Red has been disabled and set for Pass green ...

Page 47: ...tus of the following frame functions to the Frame Alarm on the rear of the frame and the SNMP traps Media module Slots 1 10 fault alarms and loss of signal loss of reference and configuration error warnings as specified for each specific module 8900NET module fault reporting Power supply 1 and 2 fault reporting Frame Bus status fault reporting Fan in front cover Status fault reporting and Module H...

Page 48: ...ue text giving the current status of the Module Health Report checkbox in either the LED Reporting list and the Frame Alarm Reporting list When the Module Health selection is enabled in both tables the message will read If the Module Health checkbox is unchecked in either the LED Reporting or the Frame Health Reporting list the message will read Disabling this reporting disables the reporting of t...

Page 49: ...8900NET Instruction Manual 49 Using the 8900NET GUI Figure 25 LED Reporting Web Page ...

Page 50: ...e Switch Status section of this web page displays the current settings of the DIP switches S1 and S2 on the 8900NET circuit board as described in 8900NET Module Alarm DIP Switches on page 11 These switches allow enabling and disabling of what status reporting information is provided to the Frame Alarm and SNMP traps SNMP Trap Reporting enable or disable SNMP Trap Alarm and Warning reporting for th...

Page 51: ...8900NET Instruction Manual 51 Using the 8900NET GUI Figure 26 SNMP Reporting Web Page ...

Page 52: ...l the frame what power supply is installed This setting is not auto sensing by the frame and must be set by the user Using a 100W and a 125W supply in the same GeckoFlex frame will provide 100W of power for the frame CAUTION Do not swap power supplies between Gecko and GeckoFlex frames Power supplies from a Gecko Frame are not swappable with the GeckoFlex frame power supply Gecko power supplies ar...

Page 53: ...ame This is also reported on the Frame Status page Power a Power table lists each of the media modules the 8900NET module and the power supplies present in the frame and their power demand The total amount of power demand is totaled at the bottom of the display Figure 28 GeckoFlex Frame Power Supply Demand Web Page ...

Page 54: ...54 8900NET Instruction Manual Using the 8900NET GUI Figure 29 Gecko Frame Power Supply Demand Web Page ...

Page 55: ...e enabled or disabled as an alarm to the Frame Alarm connector on the rear of the frame An LED Reports link is given to the LED Reporting web page page 48 where the power supply status reporting to the PS1 and or PS2 LED on the front of the 8900NET module can be disabled if desired When an SNMP manager is installed on the 8900NET module an SNMP Trap Reports link will be present This will link to t...

Page 56: ...rning status Hardware and software properties Asset Tag identifier set on 8900NET Configuration web page and Status of on board hardware configuration switches set as described in 8900NET Module Alarm DIP Switches on page 11 A Status LED icon on each module page changes color to report status of network interface frame bus and internal diagnostics Green indicates a Pass condition Red indicates a F...

Page 57: ...nstall SNMP Agent on page 58 When the SNMP Agent has been installed an SNMP Trap Reports link will be present on the Configuration web page Figure 34 on page 60 Asset Tag Assignment the 8900NET module can be assigned as asset tag identifier by entering numbers or text in the Asset Tag field This infor mation will appear on the 8900NET Status web page and in the module inventory when using the NetC...

Page 58: ...efer to Establishing Frame Network Identity on page 22 for more information To install an SNMP Agent click on the Install SNMP Agent button Figure 32 on page 57 to view the license agreement After reading the agreement click on Accept to finish installing the SNMP Agent Figure 33 Clicking the Decline button will abort the SNMP Agent installation and return you to the Configuration web page Figure ...

Page 59: ...ts the module ACTIVE changes a NOT IN SERVICE report destination to active after the next module reboot NOT IN SERVICE changes an active report destination to inactive after the next module reboot DELETE removes the report destination entry If the entry was active it remains active until the next module reboot Note Report destination status does not change until the 8900NET module is rebooted The ...

Page 60: ...60 8900NET Instruction Manual Using the 8900NET GUI Figure 34 8900NET Configuration Web Page SNMP Agent Installed ...

Page 61: ... or on the frame backplane Refer to Network Configuration Storage on page 25 for details Figure 35 8900NET Module Network Identification Page After initial frame network addressing is done using the RS 232 port sub sequent address changes may be made using the web page shown above Note SubNet Mask and Gateway IP Address are required Rebooting the NET Module Reboot the module for changes to take ef...

Page 62: ...b page Note Asset tag functionality is not available on all media modules Locate Module when enabled by selecting the Flash pulldown the Locate Module function flashes the yellow COMM and CONF LEDs on the front of the module to make it easy to locate in the frame Note This function is not available on all modules and may operate differently on some modules only the COMM LED will flash Slot Memory ...

Page 63: ...s link is provided to the Frame Alarm Reporting web page for setting up frame health reporting for this media module see the Frame Alarm Reporting Web Page on page 42 An LED Reports link is provided to the LED Reporting web page for setting up LED reporting to the 8900NET module for this media module see the LED Reporting Web Page on page 48 An SNMP Trap Reports link is provided to the SNMP Report...

Page 64: ... Updates Software field upgrade packages for modules are available from the Thomson Grass Valley Customer Service FAQ site and the public ftp site You may connect to the Grass Valley FAQ site to access the latest module and free NetConfig software and subscribe to software updates automati cally at the following URL http www thomsongrassvalley com downloads This link will direct you to the Custome...

Page 65: ...ame and network routing devices Verify that all ethernet devices have a unique MAC and IP Address Domain Name Reboot the 8900NET module see Rebooting the NET Module on page 61 Refer to Figure 12 on page 20 for the location of PWR LED and Table 2 on page 21 for proper LED indications If the module is still not operating correctly replace it with a known good spare and return the faulty module to a ...

Page 66: ...used to address the frame try to connect using the frame IP Address instead The Domain Name may not be properly assigned in the local Domain Name Server or in the workstation s host file The Domain Name Server may not be available to the workstation Check that the 8900NET module has been properly configured a Is the correct IP Address or URL being addressed in the web browser b Was the 8900NET mod...

Page 67: ...on and the frame a If the workstation supports a network ping ping the frame For example using Windows NT Open a command prompt DOS window In the DOS window enter C ping frame s ip address The results will indicate if the ping reached the frame b If the workstation does not support a network ping ping the workstation for the frame serial interface In the frame serial command window enter ping work...

Page 68: ...ss is unique The Frame has successfully retrieved a unique Ethernet MAC Address from the Frame ID Memory chip or MAC address is default The Frame is using the default Ethernet MAC Address The Frame ID Memory chip is missing or has failed Call Grass valley Group Customer Service Cannot modify parameters on Web Page 1 Check if parameters can be set for other modules If so the module may be in a remo...

Page 69: ...rly configured with IP Address Gateway IP Address and Subnet Mask Refer to the control panel s help feature or instruction manual 4 Check that the frame s correct IP Address has been configured in the control panel s frame address 5 Check that the control panel is physically connected to the network a Check that the control panel is connected to a port on an Ethernet hub b Check if the L LED L for...

Page 70: ...le View the 8900NET module CONFIGURATION page and note the event con figuration parameters the NET CARD EVENT REPORTS form and REPORT DESTINATIONS table If these are not visible install the SNMP Agent per the instructions in the manual 4 Check that the IP Address and Community Name for the SNMP Manager has been assigned in the REPORT DESTINATIONS table and is Active If there is no entry for the SN...

Page 71: ...ardware Switch change events check that the HARDWARE SWITCH REPORTING parameter on the 8900NET module s CONFIGURA TION page is Enabled For Frame Bus Failure Fixed events Check that the FRAME BUS switch Switch 6 on the S1 DIP switch block of the 8900NET module is Enabled and Check that the FRAME BUS STATUS REPORTING parameter on the frame s CONFIGURATION page is Enabled For Front Cover Removed Inst...

Page 72: ...rameter on the frame s CONFIGURATION page is Enabled Check that the SNMP Manager is properly configured to receive the Event Messages Check that the SNMP Manager has been assigned the same commu nity name as in the frame s configuration 6 Check the network connectivity between the SNMP Manager and the frame as described in the steps on page 66 ...

Page 73: ...me It will contain all com mands from changes made through the web interface or control panel To access a LogPrint from an 8900 frame do the following 1 Access HyperTerminal by pressing the Start button Select Programs Accessories Communications HyperTerminal as shown in Figure 37 Figure 37 Find HyperTerminal 2 Click on the HyperTerminal accessory HyperTerminal will open and bring up the Connectio...

Page 74: ...nect To window shown in Figure 39 4 In the Connect To window select TCP IP Winsock selection in the Connect Using pulldown Figure 39 Connect To Window This will bring up the telnet window shown in Figure 40 on page 75 5 In the Host address field that appears type the IP address of the frame you wish to connect to and press OK ...

Page 75: ...er Host Address This will bring up the telnet HyperTerminal screen shown in Figure 41 Figure 41 Telnet Screen 6 To save the log to a txt file while it is running select the Transfer pulldown in HyperTerminal and select Capture Text before running the log Figure 42 on page 76 ...

Page 76: ...stop Figure 43 Capture Text 8 On the HyperTerminal screen Press the Enter key several times to verify the connection then enter the LogPrint command shown in Figure 44 Figure 44 LogPrint Prompt 9 Press the Enter key to run the log 10 Once the log has stopped you may also stop the text capture by selecting Capture Text in the Transfer pulldown again and select Stop Figure 45 The text file will now ...

Page 77: ...8900NET Instruction Manual 77 Troubleshooting GUI Operation Figure 45 Stop Text Capture The log will also appear in the HyperText window as shown in Figure 46 Figure 46 Log Print ...

Page 78: ...C or Internal frame temperature above 70 C The microprocessor will then report a temperature fault 0612_01r1 Alarm Bus Boot ROM SDRAM NVRAM Temperature Sensing SMPTE Alarm Signal Processing Microprocessor 12 V 5 V 3 3 V Ethernet MAC Address SMPTE Relay RS 232 Driver On board Regulator Module Cells Frame Bus Fan Speed Control and Rotation Sensing To Fan Assembly Frame Alarm BNC Module Health Bus Mo...

Page 79: ... Addresses Module Health Bus The Module Health bus connects all the audio video module cells to the microprocessor It is used to report module faults or data errors Refer to Module Health Bus Reporting on page 28 Frame Bus The Frame Bus provides serial communication to each of the audio video modules for remote configuration and monitoring over a network Module Present Detection Module Present lin...

Page 80: ...an speed is set higher as the temperature increases The fan speed is set to maximum for ambient temperatures above 40 C The fans are set for maximum speed at the factory to accommodate HD modules and other higher power modules such as the 8995UDX which require a dual rear slot in the GeckoFlex frame This setting is made on the 8900NET module switch S1 segment 7 refer to 8900NET Module Alarm DIP Sw...

Page 81: ... 95 98 or later Terminal emulation Hyperterminal Environmental Frame temperature range 0 to 45 C Operating humidity range 0 to 90 non condensing Non operating temperature 0 to 45 C Mechanical Frame type Gecko 8900 and GeckoFlex Series RS 232 connector DB 9 Female Ethernet connector RJ 45 Frame alarm connector DB 9 Female or BNC depending on frame model Power Requirements Supply voltage 12 V Power ...

Page 82: ...82 8900NET Instruction Manual Specifications ...

Page 83: ...oring Notesb Software Update 8910ADA ST 671 6442 00 full c m 8900 FLOAD CBL3 8916 671 4853 00 basic status Id defect faults not reported Not upgradeable 671 4853 01 full c m 8900 FLOAD CBL3 671 4853 02 8920DAC 671 4795 00 full c m Id defect faults not reported 8900 FLOAD CBL3 671 4795 01 Faults not reported 671 4795 02 671 4795 03 8920ADC 671 4796 00 basic status Id defect faults not reported 8900...

Page 84: ...98 02 full c m 671 4798 03 8950ADC 671 4799 00 basic status faults not reported 8900 FLOAD CBL3 671 4799 01 671 4799 02 full c m 8960DEC 671 4664 00 no comm misleading status reported 8900 FLOAD CBL3 671 4664 01 full c m 671 4664 03 671 4664 04 8960ENC 671 4698 00 full c m 8900 FLOAD CBL3 671 4698 01 8964DEC 671 6471 00 full c m Requires 8900NET v3 2 0 NetConfig 8964ENC 671 6477 00 full c m Requir...

Page 85: ... module compatibility see Legacy Module Support on page 38 8800 Series a See Control and Monitoring Support on page 86 for definitions b See Control and Monitoring Notes on page 86 for definitions c See 8900 FLOAD CBL Assembly on page 86 for information Table 7 8900 Software Compatibility Matrix continued Model Assembly Control Monitoring Supporta Control Monitoring Notesb Software Update ...

Page 86: ...the problem module is installed the NET module cannot communicate with any of the modules in slots 1 through 10 ID defects The module is susceptible to ESD electro static discharge damage of the module ID lines If this damage occurs the module will be reported as faulted on the frame status page and software download will not work Faults not reported The module may not report an error to the NET m...

Page 87: ...alley provides a free FTP server package that is easy to install and operate This procedure assumes you will use the Xitami FTPD provided If you already have an FTPD available you can skip steps 3 through 5 The software update process consists of the following steps 1 Acquire the software update files and if needed the FTP Server package 2 Place the module software update files into an FTPD modula...

Page 88: ...nloaded directly into that directory 2 Move or extract the module update files into an FTPD modular directory The module software update files must reside in a directory that the FTPD can access The Grass Valley supplied FTPD is configured to access a directory designated modular 8900 The new software for the 8900NET module version 3 2 0 and later will be a binary file bin extension or a field upd...

Page 89: ...ion of the Xitami Web FTP server dis tributed with module software upgrades is for a 32 bit Windows host The FTP Daemon in the temporary directory is a self extracting file ftpd exe To extract the files a Open Windows Explorer and find the ftpd exe file b Double click on the exe file and extract the files to C temp These files will be extracted xic3223c exe the Xitami installation file defaults cf...

Page 90: ...n Click on Next c You will see Select Destination Directory Figure 49 Do not change the default settings Click on Next Figure 49 Select Destination Directory d You will see the Select Program Group screen Figure 50 Do not change the default settings Click on Next Figure 50 Select Program Group ...

Page 91: ...You will see the Automatic Startup Query screen Figure 51 Select No Click on Next Figure 51 Automatic Startup Query f You will see the Administration Password screen Figure 52 Do not enter anything in these fields Click on Next Figure 52 FTPD Server Administration Password ...

Page 92: ...e screen Figure 53 Select Tiny never block another task Click on Next Figure 53 Choose Server Profile h You will see the Ready To Install screen Figure 54 Click on Next to begin installation Figure 54 Ready to Install i An installation meter box will appear as shown in Figure 55 ...

Page 93: ... Installation Meter Box j Upon completion you will see the Installation Complete screen Figure 56 Click on Finish Figure 56 Installation Complete An Icon see Figure 57 will have been created in the Program Group window that was selected during installation see Figure 50 on page 90 ...

Page 94: ...y a Open Windows Explorer b From the Explorer window return to the FTPD directory and move the extracted defaults cfg and ftpusers sms files to the directory at c Program Files Xitami The defaults cfg and the ftpusers sms files contain default configu ration instructions that the FTPD application reads at start up 6 Start the FTPD If the Xitami Web Server FTPD is not already running start it a Cli...

Page 95: ...dow There will be a log of events at least one of which will indicate it is accepting connec tions see Figure 58 Figure 58 Typical FTPD Console Screen The IP Address line should actually indicate the IP address of the PC you are using for the FTP server This is the IP Address that will be used to initiate the software update The line that verifies that the FTPD is running reads ready for FTP conne...

Page 96: ...y editing the ftpuser sms file included in the FTPD distribution see Step 3 of this procedure This file initially contains the default user name and password user name moduser password moduser for access to the modular root directory and instructions for setting up an account The contents of the file are shown in Figure 59 The file also includes the SMS7000 account for customers with Thomson Grass...

Page 97: ... on that page and Submit the form The 8900 frame uses the data in the form to contact the FTPD on the server download the update file and reprogram the targeted module Note Prior to attempting update of software refer to the target module s manual and confirm that the Remote Local Only jumper is in the Remote position Note To monitor the progress of the download you may use the serial port con nec...

Page 98: ...l Connection for console interface Comm Parameters 9600 baud 8 bits parity none 1 stop flow none Comm 1 or Comm 2 port RS 232 PC running Hyperterm Terminal Emulation PC running web browser GUI 8900TFN Frame 0612 29r1 Ethernet 8900TFN Frame RJ 45 connector To PC network card RJ 45 connector Ethernet Hub ...

Page 99: ...ware no longer have this web page and must be updated with NetConfig as described in Upgrading 8900NET Software on page 64 The module s Software Update web page will appear as shown in Figure 61 This form is the same for all 8900 modules that support a network software update Figure 61 8900NET Module Software Update Page d In the FTP Server Address field enter the IP Address of the PC that has the...

Page 100: ...he Progress Monitor Figure 62 If an incorrect file name or password is entered the Progress Monitor will report the condition and allow you to go back to the Software download page and re enter the correct information The module software compatibility check uses compatibility infor mation included in the Field Update File to ensure that the new soft ware was intended for this module In the event t...

Page 101: ...re Update or the Refresh button again to refresh the page Note Do not click anywhere on the web page while the download is in progress unless you receive a File Not Found or Login Incorrect Results message Once the download is successful the Progress Monitor will report a Success message similar to Figure 64 Figure 64 8900NET Software Update Failure Notice l Verify the software update results by c...

Page 102: ... modules require a special cable kit 8900 FLOAD CBL with Instruc tion Manual available from Grass Valley Sales or Service to perform a soft ware update Details for the module will be available in the specific module release notes that accompany the upgrade Note Always read the Release Notes for the specific module for the latest software download procedure before attempting to download software Fi...

Page 103: ...witches alarm control 11 disables 11 documentation online 4 domain name server 22 E enable fault reports 11 environmental 81 Ethernet 18 F FAQ database 4 fault condition 36 FAULT LED troubleshooting 30 fault reports filtering 11 faulty module 65 firewall 22 flow control 15 frame 12 81 cell 12 Frame Alarm cabling 15 diagram 28 Frame Alarm Reporting web page 42 Frame Connections web page 41 Frame He...

Page 104: ...28 module slot names 62 Module Status page 31 N navigation 34 NET module reboot 61 NetConfig application 22 acquiring from ftp site 64 feature 9 Netscape Navigator 25 network addresses 61 network configuration storage 25 network conflicts 26 network identity 22 network parameters 22 establishing 22 network traffic delays 22 Network web page 8900NET module 61 NIM LED 20 O on board configuration swi...

Page 105: ...ware download from web 4 software updating 64 acquiring software 64 modules not supported 102 Status web page 8900NET module 56 Status web page Frame 34 stop bits 15 subnet 22 subnet mask 61 supported features 83 switch status 56 T testpoints 65 troubleshooting 65 LogPrint 73 U update status 37 updating 87 URL 26 V voltage 81 W Web browser 25 web site documentation 4 FAQ database 4 Grass Valley 4 ...

Page 106: ...106 8900NET Instruction Manual Index ...

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