GRAPHTEC SignJet JS310-25ES, Service Manual, Page: 108 / 141

11. Troubleshooting
101 JS310-UM-251-9370
Symptom Cause Solution Note
There is shift
on the printing
when printing
in Bi-direction
mode. The band
adjustment of
the bi-direction
is not correct. Set the “Feed Compensate” at the Try. Input the
value with checking the feed distance.
Re-adjust the Feed compensate when change
followings.
- Change the type of media
- Change the print head height
- Change the print speed
Refer to section 8.9 Bi-directional
Printing Band Adjustment.
The printing
becomes
incorrect after
changing the
PC. The Try is not
set. The setting of Try is stored in the PC. Therefore
set again all values to the Try when change the
PC. Please use the sheet “Try
Important Setup sheet” that is
attached as a standard accessory
for take note of all settings of the
Try.
The printing
becomes
incorrect after
changing the
print heads. The mounting
positions of the
print heads are
not correct. Adjust the mounting positions of print heads
again. (mechanical adjustment and the Try
adjustment) Refer to section 8.6 Adjusting the
Positions of Print heads of the
Same Color, 8.7 Adjusting the
Positions of Print heads of the
Different Color.