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12.1  BOiLER FaULt FiNDiNG

Always isolate the electricity supply to the boiler before working on the boiler.

Figure 12-1:

 Boiler fault finding

Fault

Remedies

Boiler will not start:

No fuel supply.

Ensure that an adequate supply of fuel is available and that the fuel 

supply valve is open.

Check the condition of the fuel filter, clean if necessary.

Ensure fuel supply is reaching burner and vent pump.

Check that the fire valve has not operated to shut off the oil supply.

No electricity supply.

Ensure electricity supply to the boiler is switched on and that all controls 

are calling for heat.
Ensure that the overheat thermostat has not tripped, reset if necessary.
Check that a mains supply is present at the burner terminal block.
If not, check the boiler and overheat thermostat.

Burner not starting - fuel and electricity supplies present.

Press the reset button on the burner control box if it is lit.

Refer to burner fault finding charts.

Burner lights but goes to lock-out.

If the flame is unstable, check the combustion settings.
Refer to burner fault finding charts.

Boiler works but:

1. 

Visible smoke from flue or high smoke number.

Insufficient air supply - check the air damper setting and the condition of 

the fan.

Check room ventilation is adequate, see Section 9.1.

Check the nozzle size and type.

Fuel pressure may be too high - check and adjust.

2.  Burner pulses.

Insufficient air supply - check the air damper setting and the condition of 

the fan.

Check room ventilation is adequate, see Section 9.1.

Check the nozzle size and type.

3.  Flame slow to stabilise during start up.

Insufficient air supply - check the air damper setting and the condition of 

the fan.

Check room ventilation is adequate, see Section 9.1.

Check the nozzle size and type.

Fuel pressure may be too low - check and adjust.

Insufficient draught - clean boiler heat exchanger and check condition of 

flue.

4.  Water temperature low.

Undersize nozzle and/or low fuel pressure.

Check condition of boiler heat exchanger and clean if necessary.

Check the boiler thermostat.

Check the combustion settings.

Check the condition of the fuel filter.

5.  Boiler operating on overheat thermostat.

Faulty boiler thermostat. No circulation, check circulating pump. Check for 

air lock.

6. 

Fumes and puffing during starting (conventional flue)

Check the condition of the chimney, ensure it is not blocked and is high 

enough to produce the

required draught. Check that there is an adequate air supply near the 

burner and that a kitchen

fan is not drawing products out of the burner.

7.  Oil odours.

Check all fuel line connections, remake as necessary.

8.  Combustion fumes smell.

Check boiler cleaning cover and seal are correctly fitted.

Check burner is correctly fitted onto flange.

Check flue is correctly sealed into flue outlet of boiler.

Check the condensate pipe and trap are operating correctly.

Section 12: Fault Finding

page 40

12  FaULt FiNDiNG

Summary of Contents for Vortex VTXBH1521

Page 1: ...UK DOC 0116 Rev 1 1 November 2017 Grant Vortex Boiler House Floor Standing Condensing Oil Boiler Range Installation and Servicing Instructions...

Page 2: ...e instructions in the caution NOTE Used for emphasis or information not directly concerned with the surrounding text but of importance to the reader PRODUCT CODES COVERED These instructions cover the...

Page 3: ...tem requirements 20 7 2 Filling the sealed system 21 7 3 Venting the pump 21 7 3 Pressure relief safety valve 21 operation Contents Page 3 8 ELECTRICAL 22 8 1 General 22 8 2 Connecting the power suppl...

Page 4: ...ted to either a conventional flue system or a balanced flue system as required 1 3 1 For Conventional Flue Applications Where a chimney is to be lined Grant recommends the use of the Grant Orange flue...

Page 5: ...duct code RBS104 The temperature of the water leaving the boiler to heat the radiators and hot water cylinder is user adjustable The boiler is fitted with an overheat thermostat which allows it to be...

Page 6: ...imum static head m 28 Minimum circulating head m 1 Boiler thermostat range C 50 5 to 75 4 Limit safety thermostat shut off temperature C 110 3 Maximum hearth temperature C Less than 50 Electricity sup...

Page 7: ...level 6 Factory settings 15 21 18 5kW 21 26 23 5kW 26 35 31 9kW 36 46 41 5kW 58 70 52 0kW 58 70 64 0kW 7 The combustion door test point may be used for CO2 and smoke readings only Do not use this test...

Page 8: ...E VIEW 106 629 591 CONDENSATE DRAIN FLOW RETURN 114 Figure 2 4 15 21 21 26 and 26 35 dimensions Figure 2 5 36 46 dimensions DWG NO REV BOILERHOUSE 26 46kW 04 07 17 22621 DATE JOB TITLE BOILERHOUSE SER...

Page 9: ...DWG NO REV BOILERHOUSE 46 70kW 04 07 17 22622 DATE JOB TITLE BOILERHOUSE SERIES 2 DRAWING TITLE REV DISCRIPTION REV DATE PLAN VIEW REAR VIEW LEFT SIDE VIEW RIGHT SIDE VIEW 271 411 111 443 430 28 1078...

Page 10: ...ve the burner A spring clip for mounting the sensor is provided with the boiler This should be fixed with the screw provided using the small hole in the front panel of the boiler The fire valve should...

Page 11: ...2 6 12 9 7 4 8 5 4m Max 300mm Min Min 1 2 3 2 6 12 9 7 4 8 5 11 3 5m Max 10 Key to oil supply diagrams 1 Oil tank 5 External wall 9 Burner 2 Isolating valve 6 Oil filter 15 m max filtration size 10 No...

Page 12: ...product code ISOLATION1 4 These are available to purchase from Grant UK 3 2 BURNER OIL CONNECTION WARNING The blanking plug supplied in the inlet suction port is plastic and will not provide an oil t...

Page 13: ...iello RDB burner components 15 21 21 26 26 35 and 36 46kW 8 9 3 10 5 1 6 7 2 4 Figure 3 8 Riello RDB burner components 46 58 and 58 70kW 3 2 2 two pipe connection For either a two pipe sub gravity or...

Page 14: ...ting systems BS 7593 Code of Practice for treatment of water in domestic hot water central heating systems BS 7671 Requirements for Electrical installations IET Wiring Regulations BS 7291 Thermoplasti...

Page 15: ...water connections as described in Section 5 If access will be restricted make any connections to the boiler before placing it in its final position Refer to Section 7 if the boiler is to be used on a...

Page 16: ...the two screws from the top flange of the cover plate and remove cover plate from boiler Refer to Figure 5 2 Figure 5 2 36 46 model dual stat mounting bracket flow and return connections and removable...

Page 17: ...supplied on a mounting bracket for fitting on to the boiler casing by the installer on site It is to be located on the top of the boiler at the front towards the right hand side Refer to Figures 5 1...

Page 18: ...pipe is suitable NOTE Copper or steel pipe is NOT suitable and MUST NOT be used Condensate disposal pipes should have a minimum nominal diameter of 22 mm e g use 21 5 mm OD polypropylene overflow pipe...

Page 19: ...m the trap outlet If there is any discharge of condensate from the overflow outlet this could indicate a blockage possibly due to freezing Turn off the boiler and investigate the cause If necessary co...

Page 20: ...the expansion vessel position it below the pipe to which it is connected The expansion vessel may be positioned away from the system providing the connecting pipe is not less than 13 mm diameter If t...

Page 21: ...escaping from the system 3 Top up the system pressure as necessary NOTE Ensure that the expansion vessel used is of sufficient size for the system volume Refer to BS 7074 1 or The Domestic Heating De...

Page 22: ...Figure 8 3 as follows Switched live Brown to terminal C on the overheat thermostat Earth Green Yellow to the earth terminal marked on the overheat thermostat An earth link not supplied must be fitted...

Page 23: ...ler Green Yellow Blue Brown Blue Green Yellow Refer to Figure 8 3 for connection details Figure 8 1 2 x 2 port valve control system Cylinder Stat N Grant 2 Channel Wall Mounted Programmer ESKIT 230V 5...

Page 24: ...f boiler Power supply from controls Power supply to burner L E N N E L Green Yellow Brown Brown Blue Blue Figure 8 3 Dual thermostat wiring diagram NOTE Links and connector to link Neutral wires to be...

Page 25: ...ILER IN COMP AR TMENT Conventional open flue compartment ventilated from room Conventional open flue compartment ventilated from outside C C D D E Figure 9 2 Air supply for conventional flue boilers 9...

Page 26: ...the flue should terminate with a standard cowl Refer to the locally applicable Building Regulations BS 5410 1 and OFTEC Installation Requirements OFTEC Technical Books 2 and 4 for further guidance on...

Page 27: ...directional see Section 9 2 Note Terminal Adjustable section 235 300mm WXA250 100 WXA250 125 100mm dia 125mm dia Locking band C 45 elbow O Top plate Clamp Figure 9 6 Grant Orange flue system in a typi...

Page 28: ...aptor using the lubricant provided before attempting to fit the flue adaptor 6 Fit the first section of flue into the flue adaptor and secure using the clamp band provided 7 Assemble the remainder of...

Page 29: ...he following items are additionally available Extensions to extend the flue by 225 mm 450 mm or 950 mm An adjustable extension of 275 to 450 mm A 45 elbow No more than 6 x 45 elbows should be fitted p...

Page 30: ...tures windows doors etc are shown in Figure 9 15 The terminal must be positioned so as to avoid products of combustion accumulating in stagnant pockets around the buildings or entering into buildings...

Page 31: ...lanced flue green system Table 9 14 Green system components product codes Item 15 21 and 21 26 models 26 35 36 46 46 58 and 58 70 models Standard starter kit stainless steel GK90B GK200B Short starter...

Page 32: ...ed for appliances that have been approved for low level flue discharge when tested in accordance with BS EN 303 1 OFS A100 or OFS A101 4 Terminating positions should be at least 1 8 metres from an oil...

Page 33: ...as shown in Figure 9 19 Side wall Rear wall Note This dimension is given with the boiler pushed back against the rear wall Any clearances must be added to it Hole to be cut in wall Hole to be cut in w...

Page 34: ...to Figure 10 4 Figure 10 4 Spiral turbulators 26 35 model 5 Check that the baffles are in position Refer to Figures 11 1 11 2 11 3 11 4 and 11 5 as required 6 Re fit the cleaning door and check it is...

Page 35: ...t boss on the fan housing 6 Replace the screw in the centre of the air adjuster disc A and tighten 7 Re fit the air inlet cover B to the side of the burner and reassemble in reverse order B 1 2 A Figu...

Page 36: ...r has been moved Under no circumstances may the smoke number be above 1 NOTE It is essential that the air damper is correctly set for clean and efficient operation of the boiler 10 6 Balancing the Sys...

Page 37: ...House models will indicate the fuel used and the nozzle fitted 11 3 Dismantling Prior to Servicing The procedure for dismantling the boiler is as follows 1 Disconnect the flexible air tube from the bu...

Page 38: ...Section 11 Boiler Servicing Page 38 Figure 11 1 15 21 and 21 26kW baffles Figure 11 2 26 35kW baffles Figure 11 3 36 46kW baffles Figure 11 4 46 58kW baffles Figure 11 5 58 70kW baffles...

Page 39: ...lace if necessary 4 Check the electrode and diffuser settings Figure 11 7 1 2 B 0 5 0 3 0 0 2 5 75 A Figure 11 7 46 58 and 58 70 electrode settings 5 To adjust the diffuser disc Loosen the diffuser cl...

Page 40: ...d adjust 2 Burner pulses Insufficient air supply check the air damper setting and the condition of the fan Check room ventilation is adequate see Section 9 1 Check the nozzle size and type 3 Flame slo...

Page 41: ...e k c o l b n o i t s u b m o C head set S E Y O N S E Y S E Y S E Y S E Y S E Y S E Y S E Y S E Y S E Y S E Y S E Y S E Y S E Y O N S E Y O N O N O N d n a k c e h C set the s e d o r t c e l e e c...

Page 42: ...urner exploded diagram 15 21 21 26 26 35 and 36 46kW models 13 1 Riello RDB 2 2 burners 15 21 21 26 26 35 and 36 46 MODELS This section gives exploded views of the Riello burners in the Grant Vortex b...

Page 43: ...ring kit 3008878 RBS140 10 Fan impellar 3005788 RBS151 11 Air damper assembly 3008647 RBS116 11 Air damper assembly 3008839 RBS166 12 Photocell 3008646 RBS115 13 Capacitor 4 5 F 20071576 RBS149A 14 S...

Page 44: ...3 3 Riello RDB 3 2 burner exploded diagram 46 58 and 58 70kW models 13 2 Riello RDB 3 2 burners 46 58 AND 58 70 MODELS This section gives exploded views of the Riello burners in the Grant Vortex boile...

Page 45: ...impellar 3005799 RBS162 11 Photocell 3008646 RBS115 12 Burner cover 3008962 RBS168 13 Electrode assembly 3020121 RBS158 14 Capacitor 5 F 20081251 RBS167A 15 x BSP adaptor 3003602 RBS35 16 Flexible oi...

Page 46: ...Baffle set complete 58 70 VBS77 Turbulator baffle 360 mm single 15 21 21 26 26 35 and 36 46 VBS05 Turbulator baffle 476 mm single 46 58 and 58 70 VBS03 Access combustion door 15 21 21 26 VBS92 Access...

Page 47: ...e and its amending directives 2004 108 EC Conforms with the essential protection requirements of the Electromagnetic Compatibility Directive and its amending directives 92 42 EC Conforms with the requ...

Page 48: ...ds Irritation to eyes Precautions Avoid inhalation of vapour contact with eyes and prolonged or repeated contact with skin After handling always follow normal good hygiene practices Protection Use eye...

Page 49: ...e information given in the Servicing section of the Installation Servicing Instructions provided with the boiler Recycling Many of the materials used in Grant oil boilers can be recycled these are lis...

Page 50: ...y electricity consumption At full load elmax kW 0 113 0 154 0 146 0 155 0 215 0 215 At part load elmin kW 0 035 0 047 0 045 0 046 0 064 0 064 In standby mode PSB kW 0 0 0 0 0 0 Useful efficiency Seaso...

Page 51: ...Notes Page 51 NOTES...

Page 52: ...Grant Engineering UK Limited Hopton House Hopton Industrial Estate Devizes Wiltshire SN10 2EU Tel 44 0 1380 736920 Fax 44 0 1380 736991 Email info grantuk com www grantuk com...

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