Page 3
INTRODUCTION
Thank you for choosing Birchills Telecom. This is the simplest and most powerful system on the market today.
The system consists of two main elements - your IP Phone Handset and Cloud PBX and Portal– which are
connected together by the power of the Internet. Your phone translates your voice into digital packets of
information which are transported by the Internet to the Switchboard which then passes them on to the
recipient who may be using an old fashioned telephone.
This means that geography is no longer relevant and telephones are liberated from only staying in one
building. Your phone will work when plugged into any internet connection anywhere.
Your phone will arrive pre–programmed which is also called provisioned. So all you need to do is to clip it
together and plug it into the Internet. This manual will tell you how to use the phone to it’s full extent. There is
another manual describing the functioning and programming of the Cloud PBX and Portal—on a page which is
here
https://www.birchills.net/cloud-pbx-and-portal.html
or you can access the document directly here
https://www.birchills.net/Docs/portalNEW.pdf
There are a number of services which are set up by default including voice recording and voicemail. To protect
us both from possible misuse of the system, your account has a credit limit which we are happy to review at
any time. If you approach the limit we will let you know. This system is subject to terms and conditions and an
acceptable use policy which are here
https://www.birchills.net/terms-and-conditions.html
We are genuinely not like other telephone service providers. We do want you to be a satisfied customer for
years.
I hope you will be very happy with your new phone and system.
David Hill
Chairman, Birchills Telecom
