Grand Design Solitude 2017, Owner'S Manual

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Service & Warranty
t. Consequential/incidental expenses (damages) such as service calls, transportation, lodging,
food, fuel, etc. NOTE: Some states do not allow the exclusion of incidental or consequential
damages, so this exclusion may not apply to you;
u. Fading, yellowing or aging of exterior materials due to UV or sunlight or weather exposure;
v. Damage that has occurred as a result of misuse, abuse, neglect, or lack of maintenance;
w. Damage caused by unregulated water pressure, tank over-fill or plumbing system modifications
resulting in flooding of the vehicle;
x. Damage caused by unprotected electrical hook-ups (home or campground), power surges, light-
ning, circuit overload or electrical system modifications;
y. Damage caused by overloading or improper weight distribution;
z. Damage caused by improper ventilation resulting in excessive condensation which results in
water damage and/or mold or mildew;
aa. Damage, fading or deterioration caused by prolonged exposure to natural elements;
ab. Damage caused by infestation by insects or other animals;
ac. Damage caused by the tow vehicle hitch, equalizer, stabilizer, electrical or brake controller
system;
ad. Damage caused by the environment or weather, including, but not limited to, flooding, high
winds, acid rain, hail, lightning, high heat, extreme cold, etc.
ae. Damage caused by road surface conditions (gravel/sand, ruts, potholes, etc.); applications of salt
or de-icing chemicals resulting in rust.
af. Exterior paint or finish which is warranted independently by the paint manufacturer and/or
independent applicator;
ag. Defacing: scratches, dents, and rust on any surface of the STRUCTURAL COMPONENTS;
and
ah. Excess weight on the STRUCTURAL COMPONENTS.
WARRANTOR’S OBLIGATIONS - HOW TO GET WARRANTY SERVICES
How Do You Get Service?
In no event shall repair or replacement for a defect be covered under this Warranty unless the repair
or replacement occurs at Warrantor’s facilities, or Warrantor’s designated repair shop or dealer. Upon
discovery of any defect covered by this Warranty, you must notify the authorized dealer from whom you
purchased the recreational vehicle. You must always notify the Warrantor as well even if you contact
the dealer from whom you purchased the recreational vehicle. Following notification, the recreational
vehicle must be taken to the authorized dealer from whom you purchased it for inspection or another
authorized dealer, if authorized by Warrantor, or authorized repair shop as directed by Warrantor. Either
that dealer or repair shop or Warrantor will undertake appropriate corrective repairs in instances where
the defect is covered by this Warranty. However, no work may be performed to the STRUCTURAL
COMPONENTS without the prior authorization of the Warrantor. And, Warrantor reserves the right to
use or cause the use of alternative parts or components having substantially equal or greater quality.