Grace Q'nique 15 PRO Instruction Download

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2. Next measure the distance between the two rear

wheel block set screws

Compare the measurements.

• If the distances are within an inch of each other, loosen the two

left wheel block set screws

with the 3 mm Allen wrench.

Aligning the Wheels

Out-of-the-Box Assembly

Wheel Block Set Screw

Summary of Contents for Q'nique 15 PRO

Page 1: ...Copyright April 10 2020 Grace Company Reproduction Prohibited Version 1 5 ...

Page 2: ... drop or insert any object into any opening Do not use outdoors Do not operate where aerosol spray products are being used or where oxygen is being administered To disconnect turn all controls to the off position then remove the plug from the outlet by grasping the plug Do not pull on cord Keep fingers away from all moving parts Special care is required around the quilting machine needle Always us...

Page 3: ...structions are not completely understood or if in doubt as to whether the product is properly grounded Do not modify the plug provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician Grounding Methods Figure 61 1 B Cover of Grounded Outlet Box Metal Screw A Grounding Pin Surge Protector To Sewing Machine C Adapter Grounding Means D Grounding...

Page 4: ...uilting Mode 51 Adjusting Thread Tension 53 Tracking Stitch Count and Run Time 55 Maintaining the Machine Preparing the Oil Bottle 58 Oiling and Cleaning 59 Changing the Needle 63 Adjusting the Bobbin Cam 66 Adjusting the Hopping Foot 67 Height Adjustment Instructions 67 Removal Instructions 68 Installation Instructions 69 Reinstalling the Needle Plate 70 Removal Instructions 70 Installation Instr...

Page 5: ...l Input Voltage 110 220 VAC Peak Power Consumption 300 W Features Ergonomic handles and handlebars for efficient extended use page 44 Touch screen to select menu options page 23 Built in bobbin winder page 28 Dual thread mast and stands for quilting and winding bobbin at the same time Dual wheels for added stability page 12 SPM range of 100 to 2000 stitches Full and half stitches Needle jog Regula...

Page 6: ...age 28 Positions thread for winding a bobbin 4 Thread Mast Base page 22 Holds the thread mast 5 Bobbin Thread Tensioner page 28 Tensions thread when winding a bobbin 6 Bobbin Thread Cutter page 28 Cuts wound bobbin thread 7 Bobbin Stand page 28 Holds the bobbin for winding 8 Bobbin Cam page 28 Starts and stops bobbin winding 17 1 3 4 5 6 7 8 2 Quilting Machine Side View ...

Page 7: ...hen quilting 10 Lamp Lights up needle area when machine is on Needle Bar page 63 Holds the needle when quilting Hopping Foot page 67 Presses fabric down when quilting Machine Wheels page 12 Rides the bottom carriage rails to move machine up or down on the quilting frame Hook Assembly Front View Hook Assembly page 31 Holds the bobbin case and hooks the top thread to create stitches Bobbin Case page...

Page 8: ...ry 4 USB Connector Port For updating only 5 Quilt Motion Control Port For optional automation Accessory 6 Encoder Port page 16 Connects encoders to machine 7 Foot Pedal Port For sit down system 8 Display Clip Port page 23 Connects display clip to machine 9 Display Cable Port page 23 Connects display cable to machine 1 3 4 5 6 7 8 Ports and Plug Ins 1 3 4 5 2 2 9 7 6 8 9 MachineFront MachineRear ...

Page 9: ...d one in bobbin case See page 28 Power Cord See page 24 Thread Mast See page 22 Upper Encoder silver spring See page 16 Zip Tie 2 Zip Tie Mount 2 See page 21 Included Parts 2 4 Touch Screen Display with Cable See page 23 M3 Thumb Screw spare needle screw See page 63 Upper Encoder Spring silver See page 76 Lower Encoder Spring black See page 76 Size 16 Needle 10 See page 63 ...

Page 10: ...ot Height Gauge Please make sure all pieces are included in your kit Included Tools 4 mm T handle Allen Wrench 3 mm T handle Allen Wrench 2 5 mm T handle Allen Wrench 2 mm T handle Allen Wrench 2 mm 4 mm 3 mm 2 5 mm Lint Brush Oil Bottle Needle Magnet ...

Page 11: ...of the Box Assembly Note Assemble your frame and bottom carriage before unpacking your quilting machine Aligning the Wheels page 12 Assembling the Upper Encoder page 16 Assembling the Lower Encoder page 19 Attaching the Thread Mast page 22 Connecting the Front Display page 23 Turning the Machine On Off page 24 Tip For additional help scan the QR code below with the camera on your smart phone to vi...

Page 12: ...achine glides across the bottom carriage rails during use The spacing between the wheels on the machine may need to be aligned to fit your carriage model Please take the following steps 1 Measure the distance between the two sides of the bottom carriage from peak shown in blue to peak of each track Aligning the Wheels Tape Measure not included 3 mm T handle Allen Wrench 3 mm BottomCarriage ...

Page 13: ...two rear wheel block set screws 3 Compare the measurements If the distances are within an inch of each other loosen the two left wheel block set screws with the 3 mm Allen wrench Aligning the Wheels Out of the Box Assembly Wheel Block Set Screw ...

Page 14: ...oosened wheel blocks are now able to shift from side to side 4 Adjust the two front wheels blocks so that the distance between the set screws matches the distance between the carriage rails Do the same for the two back wheel blocks 5 Carefully place your quilting machine on the bottom carriage Aligning the Wheels Out of the Box Assembly ...

Page 15: ...x Assembly 6 Slide machine up and down the carriage rails Ensure all wheels contact with the rails and the machine moves smoothly 7 Shift the machine so it is centered over the rails 8 Re tighten the set screws with the 3 mm Allen wrench ...

Page 16: ...cable and silver spring Install the upper encoder on the left rear wheel of the machine Upper Encoder Silver Spring 4 mm T handle Allen Wrench 4 mm Upper Encoder 2 5 mm T handle Allen Wrench 2 5 mm 1 Loosen the lock collar screw shown in blue on the upper encoder with the 2 5 mm Allen wrench until the lock collar turns freely Note Depending on the encoder model this step may require the 2 0 mm All...

Page 17: ...he packaging materials 3 Slide the flat side of the wheel onto the encoder screw shown in gray 4 Insert the encoder screw into the wheel hole on the machine The encoder O ring should be between the rear wheel and the front of the machine 5 Tighten the encoder screw with the 4 mm Allen wrench O ring Assembling the Upper Encoder Out of the Box Assembly ...

Page 18: ...ote Your machine model may require the 2 0 Allen wrench for this step Note The O ring rides the track and rotates when the machine is moved up and down the rail Lock Collar Screw 7 Plug the encoder cable into one of the encoder ports on the back of the machine Assembling the Upper Encoder Out of the Box Assembly Encoder Ports ...

Page 19: ...4 mm Lower Encoder Bottom Carriage 2 5 mm T handle Allen Wrench 2 5 mm Note Some bottom carriage styles only have one wheel in each corner of the bottom carriage instead of two If this is the case the lower encoder will be installed on the left rear wheel of the bottom carriage 1 Loosen the lock collar screw shown in blue on the lower encoder with the 2 5 mm Allen wrench until the lock collar turn...

Page 20: ...aces away from the encoder Note some bottom carriage styles do not have wheel hubs Instead place the spacer onto the encoder screw after the wheel 4 Place the encoder screw into the left rear position of the bottom carriage The encoder O ring should sit between the rear facing wheels shown in blue Out of the Box Assembly Assembling the Lower Encoder Note If your bottom carriage is a style with onl...

Page 21: ...ly Assembling the Lower Encoder Encoder Ports 7 To prevent the long encoder cable from catching on the rear corner of the bottom carriage use the adhesive zip tie mount and zip tie to fasten the long encoder cable to the side of the bottom carriage shown in gray For best results place the zip tie mount above the rear wheel Fasten the encoder cable so that all the slack in the cord is between the m...

Page 22: ...ng the machine so the machine can sew and wind a bobbin at the same time Parts Tools Needed Thread Mast 1 Place the thread mast shown in blue into the thread mast base 2 Twist the thread mast to screw it in place Note The guide loops on the thread mast should be positioned so that they are directly above the thread stands shown in gray Thread Mast Base Out of the Box Assembly Guide Loops ...

Page 23: ...o the machine please take the following steps 1 Connect the display ribbon cable shown in blue to the display cable port You may need to thread the cable out from underneath the display clip before it will connect to the port 2 Snap the display clip shown in gray into the display clip port 2 4 Touch Screen Display with Cable Display Clip Port Display Cable Port Out of the Box Assembly ...

Page 24: ...le Retainer Power Cable 1 Lift up the power cable retainer shown in blue and plug the power cable into the machine Power Switch Power Cable Port 2 Press the power cable retainer down firmly until it grasps the power cable 3 Press the right side of the power switch to turn the machine on Off On Out of the Box Assembly ...

Page 25: ...ings for your machine winding the bobbin loading the bobbin case and threading the machine Preparing to Quilt Choosing Machine Settings page 26 Winding the Bobbin page 28 Loading the Bobbin Case page 31 Threading the Machine page 34 Final Checklist page 42 ...

Page 26: ...ress the Settings icon STOP Regulated Precise Jog Needle 12SPI 10 14 6 at the top of the touch display Choosing Machine Settings Full Half Stitches per cm Stitches per in Screen Settings Stitch Units Settings Stitch Button Reverse Buttons Units Screen Settings The Settings menu opens STOP Regulated Precise Jog Needle 12SPI 10 14 6 Settings ...

Page 27: ... will create a half stitch or full stitch when pressed If Half is selected pressing on a quilting mode screen precise cruise manual or baste will create a half stitch If Full is selected pressing on a quilting mode screen precise cruise manual or baste will create a single full stitch Units Choose to display machine stitch length in stitches per centimeter cm or stitches per inch in Reverse Button...

Page 28: ...een provided Note This machine uses cone style thread Unless you have the spool accessory please use only thread cones for this machine For more information on choosing quality thread see Threading the Machine on page 34 The following diagram outlines the path the thread shown in blue must take to wind the bobbin 1 Thread Stand 2 Guide Loops 3 Bobbin Thread Guide 4 Spring Hook 5 Bobbin Thread Tens...

Page 29: ...om front to back 2 Feed the thread through the back of the first hole closest to the thread cone on the bobbin thread guide Then wrap it back over and pass through the back of the second hole 3 Pull the thread through the hole in the tensioner thread guide and then around the back of the bobbin thread tensioner between the two discs Bobbin Thread Guide Bobbin Thread Tensioner Tensioner Thread Guid...

Page 30: ...bobbin to see how it is winding Thread should distribute evenly along the bobbin and appear neat and smooth 5 When the bobbin is full the winding will automatically stop to adjust bobbin fill levels see Adjusting the Bobbin Cam on page 66 Cut the excess thread using the built in thread cutter next to the bobbin stand Thread Cutter Class M Bobbin Bobbin Cam Preparing to Quilt Winding the Bobbin ...

Page 31: ...s down If needed rotate the hand wheel to raise the needle 2 Press the Settings icon on the display to go to the Settings menu This will prevent accidental stitching 3 Pull the release lever on the bobbin case to remove the case from the machine 4 Place the wound bobbin into the bobbin case Please note the direction that the thread is coming off the bobbin in relation to the case Release Lever Bob...

Page 32: ... it will turn clockwise when the thread is pulled Slot Hole 6 Test the tension of the bobbin case Bobbin tension is the foundation for correct thread tension so test the tension each time the bobbin thread is changed a Place the bobbin case on its side on your palm Preparing to Quilt Loading the Bobbin Case ...

Page 33: ...ay clockwise If the case lifts into the air there is too much tension Turn the large screw shown in gray counter clockwise Too Much Tension Correct Tension Too Little Tension 7 Once the thread tension in the bobbin case is correct place the bobbin case inside the quilting machine with the lever shown in blue at the 3 o clock position It should click into place Do not pull on the lever while insert...

Page 34: ...ng This machine uses cone style thread not thread from a spool Do not use spool thread unless the spool accessory has been installed Choose thread that is strong enough to pass the yank test and re test thread as it ages Thread strength can diminish over time a Hold the cone in one hand and the end of thread in the other b Give the thread a pull If the thread snaps easily it may be too brittle to ...

Page 35: ...uide Left Thread Guide Take up Lever Right Thread Guide Bottom Thread Guide Eyelet of Needle Bar Eye of Needle 1 3 4 7 9 10 12 12 2 3 5 6 8 9 12 5 1 2 4 7 8 10 11 11 3 6 13 13 6 5 The following diagram outlines the path the thread shown in blue must take through the machine Preparing to Quilt Threading the Machine 13 ...

Page 36: ...gs menu 3 Place the thread cone on one of the cone style thread stands 4 Pull the thread straight up and through the two guide loops of the thread mast Avoid accidental twisting by threading from front to back on the first loop and then back to front on the second loop Thread Cone Thread Stand Thread Mast Guide Loop STOP Regulated Precise Jog Needle 12SPI 10 14 6 Preparing to Quilt Threading the M...

Page 37: ...ck of the guide and insert through the bottom hole 6 Run the thread through the top hole on the small thread tensioner Then slip the thread between the two discs and through the bottom hole of the small thread tensioner Dual Thread Tension Guide Small Thread Tensioner Preparing to Quilt Threading the Machine ...

Page 38: ...ead tensioner between the tension discs Catch the thread on the check spring 8 Next run the thread through the thread guide next to the large thread tensioner Thread Guide Check Spring Large Thread Tensioner Preparing to Quilt Threading the Machine ...

Page 39: ...s the thread up through the right thread guide on the way to the take up lever 10 Pull the thread through the hole in the take up lever Right Thread Guide Take up Lever Preparing to Quilt Threading the Machine ...

Page 40: ...uide 11 Feed the thread into the left thread guide below the take up lever 12 Then pass the thread down through the bottom thread guide on the way to the needle Left Thread Guide Preparing to Quilt Threading the Machine ...

Page 41: ...h the front of the needle bar eyelet located above the needle 14 Finally feed the thread through the eye of the needle Leave a few inches of dangling thread Preparing to Quilt Threading the Machine Needle Bar Eyelet Eye of the Needle ...

Page 42: ...tached The bobbin is wound and installed in the machine The display is secured The needle is straight and held firmly to the needle bar The power cord is connected to the machine and power outlet The quilting area is clear of any materials that are not needed for quilting Preparing to Quilt ...

Page 43: ...uilting machine it s a good time to test out any new quilting materials and try a few practice stitches Test your thread tension while practicing on the different quilting modes available on the machine Using the Handlebar Controls page 44 Using the Precise Quilting Mode page 45 Using the Cruise Quilting Mode page 47 Using Basting Quilting Mode page 49 Using Manual Quilting Mode page 51 Adjusting ...

Page 44: ...ress to cycle through the quilting modes regulated precise regulated cruise baste and manual 2 Settings This button opens the Settings menu 3 Single Full Stitch or Half stitch Press to create a single full stitch or a half stitch based upon settings see Choosing Machine Settings on page 26 for details 4 Start Stop Quilting Press to start or stop stitching 5 Increase This button increases the numbe...

Page 45: ...ee other quilting modes available cruise baste and manual Stitch Length Shown in stitches per inch SPI or stitches per centimeter SPC Reduces the number of stitches per inch or centimeter and increases stitch length Increases the number of stitches per inch or centimeter which decreases stitch length STOP Regulated Precise Jog Needle 12SPI 10 14 6 gulated ecise Jog eedle 12SPI 10 14 Settings Next ...

Page 46: ...muted Stitching is not active and alarm is muted Stitching is active and alarm is not muted Stitching is active and alarm is muted Machine moving too quickly for stitching and alarm is not muted Machine moving too quickly for stitching and alarm is muted Stitch Button Press to create a single full stitch or a half stitch To select which type of stitch this button is set to go to the Settings menu ...

Page 47: ... Quilting mode Press to access the next quilting mode There are three other quilting modes available precise baste and manual Stitch Length Shown in stitches per inch SPI or stitches per centimeter SPC Reduces the number of stitches per inch or centimeter and increases stitch length Increases the number of stitches per inch or centimeter which decreases stitch length Minimum Speed This is the spee...

Page 48: ...active and alarm is muted Stitching is active and alarm is not muted Stitching is active and alarm is muted Machine moving too quickly for stitching and alarm is not muted Machine moving too quickly for stitching and alarm is muted Stitch Button Press to create a single full stitch or a half stitch To select which type of stitch this button is set to go to the Settings menu Press to create a full ...

Page 49: ... icons display Settings Press to visit the Settings menu Next Quilting mode Press to access the next quilting mode There are three other quilting modes available precise cruise and manual Stitch Length Shows the current length short medium or long of the basting stitch Reduces stitch length Increases stitch length gulated ecise Jog eedle 12SPI 10 14 STOP Regulated Precise Jog Needle 12SPI 10 14 6 ...

Page 50: ... and alarm is not muted Stitching is not active and alarm is muted Stitching is active and alarm is not muted Stitching is active and alarm is muted Machine moving too quickly for stitching and alarm is not muted Machine moving too quickly for stitching and alarm is muted Stitch Button Press to create a single full stitch or a half stitch To select which type of stitch this button is set to go to ...

Page 51: ...s to access the next quilting mode There are three other quilting modes available precise cruise and baste Speed Shows the current stitching speed as a percentage of the maximum stitching speed The maximum speed 100 is 2 000 stitches per minute Reduces stitching speed Increases stitching speed Settings Speed Jog Needle Needle Stop Position Speed Preset Next Quilting Mode Over speed Indicator Stitc...

Page 52: ...ed indicator Shows if stitching is active Press to mute the over speed alarm Stitching is not active and alarm is not muted Stitching is not active and alarm is muted Stitching is active and alarm is not muted Stitching is active and alarm is muted Stitch Button Press to create a single full stitch or a half stitch To select which type of stitch this button is set to go to the Settings Menu Press ...

Page 53: ...g on a project Tip Bottom thread tension is addressed in Loading the Bobbin Case see page 31 Large Thread Tensioner 1 Loosen the tension knob on the large thread tensioner to set the tension to 1 The bottom of the tension knob will line up with the number that the tension is set to Note Setting 1 is the lowest tension for your machine and is an ideal starting place to find the correct top tension ...

Page 54: ...d Tension Bottom thread is pulled to the top of the fabric If the bobbin bottom thread shown in red is pulled through the top layer of fabric there is too much top tension Loosen the tension by turning the large thread tensioner knob toward the setting 1 If the top thread shown in blue is pulled down through the bottom layer of fabric there is too little top tension Increase the tension on the top...

Page 55: ...itches since the last reset Press to start the stitch count back at 0 Machine Rev V522 04 25 19 Motor 2000 RPM Display Rev F411A12 04 25 19 Stitch Count 143173 Total Stitches 143173 Reset Hours Run 143173 Total Hours 143173 Reset System Info Return to Quilting Machine Revision Display Revision Stitch Count Reset Back to Settings Hours Run Reset Machine Rev V522 04 25 19 Motor 2000 RPM Display Rev ...

Page 56: ...hours of use The Hours Run counter can help keep track of when your machine is due to be oiled 1 After cleaning and oiling your machine see Oiling and Cleaning on page 59 press Reset underneath Hours Run This will set the hour count back to 0 2 Check the Hours Run count regularly When it reaches 20 hours it s time to clean and oil the machine again Repeat from step 1 Motor 2000 RPM Display Rev F41...

Page 57: ...hine changing the needle adjusting the bobbin cam and hopping foot reinstalling the needle plate and calibrating the touch display Preparing the Oil Bottle page 58 Oiling and Cleaning page 59 Changing the Needle page 63 Adjusting the Bobbin Cam page 66 Adjusting the Hopping Foot page 67 Reinstalling the Needle Plate page 70 Calibrating the Touch Display page 73 ...

Page 58: ...c lid with a pair of scissors 2 Place the applicator needle onto the top of the cap 3 Peel the safety foil off the opening of the oil bottle 4 Carefully screw the lid onto the oil bottle 5 Hold bottle upside down and squeeze gently to apply oil When not in use cover the applicator needle with the safety cap Maintaining the Machine ...

Page 59: ...e 2 Set the large thread tensioner to 1 to expose the tensioner discs Use the lint brush or a can of compressed air to clear away lint and thread remnants Note Lint build up between the tensioner discs can prevent proper thread tensioning Maintaining the Machine Oil and Clean Machine At the start of a new project After 20 hours of use After sitting without use for more than 30 days Bobbin Case Eve...

Page 60: ...case to remove it from the hook assembly Note If the case won t release try raising the needle 5 Take the bobbin from the case and set it aside Clean the bobbin case with the lint brush or compressed air Be sure to clean the area under the bobbin tension thread arm Bobbin Thread Tension Arm Small Thread Tensioner Oiling and Cleaning Maintaining the Machine ...

Page 61: ...pressed air 7 Rotate the hand wheel until the needle is halfway down This will put the hook in the best position for oiling 8 Place one to two drops of oil into the hook assembly between the inner part shown in blue and outer part shown in gray 1 2 Drops Hook Assembly Oiling and Cleaning Maintaining the Machine ...

Page 62: ...n it to the machine For detailed instructions see Loading the Bobbin Case on page 31 11 Power up the machine and test a few stitches to ensure the machine is running smoothly Oiling and Cleaning Maintaining the Machine 1 2 Drops 1 2 Drops ...

Page 63: ...c break thread or even damage the machine Always check that the needle is in good repair before starting a new project Straight Needle Bent Needle To avoid damage to the machine please choose an approved needle style from the list below 135x5 DPX5 134 135x7 797 SY 1955 Note For more information on selecting a needle see Choosing Your Needle on page 89 ...

Page 64: ... needle on your quilting machine take the following steps 1 Power off the machine 2 Raise the needle to the highest position with the hand wheel 3 Loosen the needle thumb screw If needed use a flat head screwdriver Needle Thumb Screw Maintaining the Machine Changing the Needle ...

Page 65: ... The needle should be inserted all the way into the needle bar Look through the needle bar sight hole to make sure the needle is all the way inside the needle bar 7 Adjust the needle so the magnet to points as straight out from the machine as possible 8 Hand tighten the thumb screw Do not over tighten if using the flat head screwdriver Needle Bar Sight Hole Needle Magnet Maintaining the Machine Ch...

Page 66: ...in cam Adjusting the Bobbin Cam Parts Tools Needed 1 5 mm Allen Wrench not included 3 Loosen the set screw on the bobbin cam with a 1 5 mm Allen wrench until the top of the bobbin cam twists freely 4 Point the set screw toward the bobbin to decrease the amount the bobbin will fill before the winder shuts off Point the set screw away from the bobbin to increase the fill amount 5 After choosing the ...

Page 67: ...blems To adjust the hopping foot height take the following steps 1 Loosen the thumb screw that holds the hopping foot to the presser bar 2 Raise or lower the hopping foot to the desired height Note If quilting on standard batting with two fabric layers place the provided hopping foot height gauge underneath the hopping foot to obtain the correct height Thumb Screw Hopping Foot 3 mm T handle Allen ...

Page 68: ...he machine 2 Rotate the hand wheel to lift the needle from the inside of the hopping foot 3 Use the 3 mm Allen wrench to remove the thumb screw holding the hopping foot Thumb Screw Hopping Foot 4 The hopping foot should now slide free from the presser bar Adjusting the Hopping Foot Maintaining the Machine ...

Page 69: ... on page 63 for detailed instructions 3 Rotate the hand wheel to drop the needle bar to the lowest position 4 Place the hopping foot height gauge on top of the needle plate Presser Bar 5 Slide the hopping foot to the presser bar on top of the height gauge Thumb Screw Hopping Foot Adjusting the Hopping Foot Maintaining the Machine Hopping Foot Height Gauge 6 Tighten the thumb screw ...

Page 70: ...plate from the quilting machine take the following steps 1 Power off the machine and raise the needle to the highest position using the hand wheel 2 Use the flat head screwdriver to remove the four needle plate screws shown in gray 3 Slide the needle plate from the machine Needle Plate Needle Maintaining the Machine ...

Page 71: ... the needle to the highest position using the hand wheel 2 Place the needle plate onto the machine and align the four screw holes Needle Maintaining the Machine 3 Slowly lower the needle with the hand wheel The needle should slide into the center hole of the needle plate without contacting the plate Needle Plate Reinstalling the Needle Plate ...

Page 72: ...r needle plate screws shown in gray into the plate Make sure the needle plate is centered around the needle and then tighten the screws with the flat head screwdriver Maintaining the Machine Reinstalling the Needle Plate ...

Page 73: ...age Note For information about the Color Theme option see Choosing Machine Settings on page 26 2 The Screen Calibration page displays with instructions on calibrating the screen It is best to use the tip of a stylus or another object with a small point when following the instructions 3 Press the top right corner as close to the edge of the screen as possible 4 Press the bottom left corner as close...

Page 74: ...hnical support team Phone 800 264 0644 Email support graceframe com Repairs and Diagnostics This section of the manual covers replacing the encoder spring installing the hook holder timing the machine and checking the machine and display firmware versions Checking the Firmware page 75 Replacing the Encoder Spring page 76 Reinstalling the Hook Holder page 81 Timing the Machine page 84 ...

Page 75: ...ount Tracks stitches made see Tracking Stitch Count and Run Time on page 55 Hours Run Tracks hours that the machine has run see Tracking Stitch Count and Run Time on page 55 Machine Rev V522 04 25 19 Motor 2000 RPM Display Rev F411A12 04 25 19 Stitch Count 143173 Total Stitches 143173 Reset Hours Run 143173 Total Hours 143173 Reset System Info Return to Quilting Machine Revision Display Revision B...

Page 76: ...ng Lower Encoder Attached to the wheel on the bottom carriage Use the black spring 2 Unplug the encoder cable from the machine 3 Loosen the lock collar set screw with the 2 5 mm Allen wrench until the lock collar shown in blue can twist freely Note Depending on your machine model this step may require the 2 0 mm Allen wrench Please speak to a Grace Company support technician before attempting thes...

Page 77: ...coder screw shown in gray and remove the encoder and wheel 2 Remove the plastic stop wheel spacer washer broken encoder spring and shoulder spacer from the encoder 3 Pull on the lock collar to remove it from the encoder screw Shoulder Spacer Plastic Stop Wheel Spacer Washer Encoder Spring Lock Collar ...

Page 78: ...cement spring over the encoder screw and insert the short arm of the spring all the way through the hole on the encoder base 5 Place the long arm of the encoder spring arm into the hole on the encoder lock collar Short Spring Arm Short Spring Arm Long Spring Arm Lock Collar ...

Page 79: ...slip out of the lock collar rotate the collar until it wraps around the encoder bolt 7 Adjust the screw and lock collar so the head of the screw slides in between the lock collar 8 Slide the shoulder spacer onto the screw with the thinner side toward the head of the bolt Shoulder Spacer ...

Page 80: ...he encoder screw 10 Complete the assembly instructions for the encoder you removed For the upper encoder silver spring assembly instructions see Assembling the Upper Encoder on page 16 For the lower encoder black spring assembly instructions see Assembling the Lower Encoder on page 19 Plastic Stop Wheel Spacer Washer ...

Page 81: ...ff the machine 2 Rotate the hand wheel to raise the needle to the highest point 3 With the 3mm Allen wrench remove the hook holder screw shown in gray that attaches the hook holder to the machine Reinstalling the Hook Holder Parts Tools Needed Repairs and Diagnostics Please speak to a Grace Company support technician before attempting these instructions Flat head Screwdriver 3 mm T handle Allen Wr...

Page 82: ...emove the bobbin case see Loading the Bobbin Case on page 31 5 Turn the inside part of the hook assembly shown in blue so that the positioning guide is at the highest point Reinstalling the Hook Holder Repairs and Diagnostics Front View 6 Slide the finger of the hook holder into the middle of the hook assembly s positioning guide Needle Plate View Hook Assembly Positioning Guide Hook Holder Hook A...

Page 83: ...screw Do not tighten Hook Holder Screw 8 Align the hook holder with the inside edge of the positioning guide as shown below 9 Tighten the hook holder screw to fasten the hook holder in place Reinstalling the Hook Holder Repairs and Diagnostics ...

Page 84: ...needle is not bent or damaged and that it is inserted all the way into the needle bar see Changing the Needle on page 63 3 Remove the bobbin case from the hook assembly see Loading the Bobbin Case on page 31 4 Remove the needle plate see Reinstalling the Needle Plate on page 70 5 Look into the machine s timing cut out and turn the hand wheel The hook assembly will rotate Timing the Machine Parts T...

Page 85: ...th the 2 mm Allen wrench 7 When all three set screws are loosened the outside part of the hook assembly shown in blue will rotate by hand Turn the outside part of the hook assembly so that the hook is at the top Repairs and Diagnostics Timing the Machine Set Screw x3 Hook ...

Page 86: ...ion over the hopping foot you will have to start over at step 8 10 Slip the timing spacer shown in blue into the hook assembly 8 Carefully rotate the hand wheel to drop the needle shown in gray all the way to the lowest point Continue rotating the hand wheel the same direction The needle should begin to raise up Repairs and Diagnostics Timing the Machine ...

Page 87: ...back of the needle shown in gray This is easier to see from the back of the machine 13 Tighten the set screw through the timing cut out Watch for bending in the needle and listen for a clicking sound that could indicate the needle is hitting the hook 14 Turn the hand wheel a full rotation to ensure the needle does not hit the hook assembly at any point 15 Tighten the two remaining set screws throu...

Page 88: ...his manual covers additional information on quilting with your machine Appendix Choosing Your Needle page 89 Choosing Your Thread page 91 Choosing Your Fabric and Batting page 94 Troubleshooting Guide page 95 Index page 97 ...

Page 89: ...g The larger the thread size the lower the thread weight number and the larger the needle needs to be Generally the finer the fabric the finer the needle and thread that should be used Using the wrong type of needle or using a needle that is bent broken or blunt can damage the fabric the machine and needle For best results Use the recommended needle style for your machine see below Use the needle ...

Page 90: ...e shaft the groove allows thread to pass through the fabric more easily and without getting damaged Eye Hole near needle point where the needle is threaded Scarf A cut away on the back of the needle that allows the needle to fit smoothly within the hook assembly when quilting Point The sharp end of the needle Choose the type of needle point to fit your project and always replace your needle once t...

Page 91: ...using new thread on spare quilting materials to find the ideal thread tension Write this information down and store it with your thread for later reference Keep thread out of sunlight to prevent fading and do not store near extreme temperatures Select thread that is ideal for the fabric you re using see the chart below Avoid using different thread type for the top thread than you re using for the ...

Page 92: ...lame to burn away fuzz and lint giving a smooth appearance Polyester Lubricated Treated with lubricant to reduce friction Avoid thread that is oily to the touch Bonded Treated with resin to increase strength This is typically used for heavy duty applications such as upholstery Silk No extra processing or treatments are typical for silk Thread Size The thickness of the thread is called the weight w...

Page 93: ...ircus Tent 2985 Twilight Pink 2986 Mauve Orchid 2987 Blueberries 2988 King of Atlantis 2989 Prism 2990 Tropical Sunset 2991 Aurora Lights 2992 Mango Salad 2993 Camp Fire 2994 Mountain Jungle 2995 Desert Flower 2996 Primary School 2997 Mojito 2998 Florence 2999 Cherry Blossom 3000 Candy Apple 3001 Pomegranate 3002 Dusk Rose 3003 Cotton Candy 3004 Tangerine Punch 3005 Grapefruit 3006 Lemon Zest 3007...

Page 94: ...re that the fabric layers of the quilt are well balanced Batting To choose the best batting for your project consider the look and feel of the quilt that you re going for Batting thickness is measured by its loft A low loft batting is thinner and lighter ideal for a quilt with a flatter appearance High loft batting should be used if a fluffy full quilt is the goal Typically wool batting is the thi...

Page 95: ...in the case page 31 Incorrect thread tension Adjust top thread tension page 53 Adjust bottom thread tension page 32 Hopping foot incorrect distance from needle plate Check distance with height gauge Reinstall hopping foot if incorrect page 67 If problem persists please contact a Grace Company support technician Call 800 264 0644 Thread is breaking Damaged needle Check needle page 63 Incorrect thre...

Page 96: ... as sembly page 59 Bobbin winder is on Check that bobbin cam is in Off position away from Bob bin stand If problem persists please contact a Grace Company support technician Call 800 264 0644 Thread is bunching up in hook assembly bobbin case area Bobbin wound or threaded incorrectly Check that the bobbin was threaded correctly and inserted the correct direction in the case page 31 Machine imprope...

Page 97: ... 16 76 encoder port 8 18 encoder spring 76 F fabric 94 features 5 firmware 75 foot pedal port 8 G grounding instructions 3 guide loops 29 36 H half stitch 27 handlebar controls 27 44 hand wheel 6 hook assembly 7 81 84 hook holder 81 hopping foot 67 hopping foot height guage 69 hours run 56 L lamp 7 large thread tensioner 53 left handed 27 long encoder cable 21 lower encoder 19 M machine dimensions...

Page 98: ...uise 47 sewing mode precise 45 SPC 45 SPI 45 stitch button 27 stitch count 55 stitches per centimeter 27 45 stitches per inch 27 45 System Information screen 27 T thread 91 thread cutter 30 threading the machine 34 thread mast 22 29 36 thread size 92 thread stand 36 thread strength 34 thread tension 32 53 timing machine 84 tools 10 total hours 56 total stitches 56 track run time 55 track stitch co...

Page 99: ...99 The Grace Company 2225 South 3200 West Salt Lake City UT 84119 Phone 1 800 264 0644 Fax 801 908 8888 www graceframe com ...

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