Gourmet Maxx ZDC-01, Instruction Manual

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Troubleshooting
If the device should stop working properly, fi rst check whether you are able to correct
the problem yourself. If you are not, contact the Customer Service department (see the
"Customer Service" section). Do not try to repair a faulty device yourself!
Problem Possible cause/solution
The device does not
work.
• Is the plug inserted in the mains socket correctly?
• Is the mains socket defective? Try another mains socket.
• Check the fuse of your mains connection.
• Have you set a cooking time or a cooking temperature?
• Is the device switched on? Press the
Start/Stop button .
The stirring mechanism
or the turning ring and
the grill insert will not
move.
• Check whether the inserts are inserted correctly.
The food is not cooked
evenly.
• The food was not cut up into pieces of equal size. Make sure
that all of the pieces of food which you cut up small are of
roughly the same size.
You have made chips
from fresh potatoes. The
result is not crispy.
• Use waxy potatoes. Young potatoes contain more water
and therefore take longer to cook and it is possible that they
may not go as crispy.
• The container is too full, place fewer potatoes into the
device.
• The chips are cut too thick, cut them into thinner pieces.
• Spray the uncooked potatoes with a little bit of oil from the
oil atomiser as this will make them go crispier.
The food sticks to the
container.
• The container is too full, reduce the amount of food.
The food is not properly
cooked.
• The temperature chosen is too low, turn it up to a higher
setting.
• The preparation time is too short, adjust the cooking time.
You have pressed the
Start/Stop button but
the device does not stop
working or the cooking
time elapses and the
device does not stop
working.
• If you press the Start/Stop button during use or when
the cooking time elapses, at fi rst, only the heat supply
switches off. The fan keeps working for some time until the
temperature of the device is reduced. This is totally normal
and is no signs of malfunction. Only remove the plug from
the mains socket when the fan stops running.
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