3866
7
2
The service department telephone number can be
found on the guarantee card provided.
If you notice a crack in the glass top (however small),
switch the hob off immediately, unplug the hob, turn off
the (automatic) fuse switch(es) in the meter cupboard or,
in the event of a permanent connection, set the switch
in the power supply lead to zero.) Contact the service
department.
If the appliance does not work properly, this does not
always mean that it is defective. Try to deal with the
problem yourself fi rst by checking the points mentioned
below.
General
Troubleshooting table
SYMPTOM
POSSIBLE CAUSE
SOLUTION
Symbols (
) appear in the
displays when the hob is
activated for the fi rst time.
This is the standard set-up
routine.
Normal operation
The fan runs on for several
minutes after the hob has
been switched off .
The hob is cooling.
Normal operation
A slight smell is noticeable
the fi rst few times the hob
is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking
sound in your hob.
This is caused by the
capacity limiter on the front
and back zones. Ticking can
also occur at lower settings.
Normal operation.
The pans make a noise while
cooking.
This is caused by the energy
fl owing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage
either the pans or the hob.
You have switched a
cooking zone on but the
display keeps fl ashing.
The pan you are using is
not suitable for induction
cooking. or has a diameter
of less than 12 cm.
Use a suitable pan.
A cooking zone suddenly
stops working and you hear
a signal.
The preset time has ended.
Switch the bleep off by
pressing any key.
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
24
TROUBLESHOOTING
Summary of Contents for GIS68XC
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