Before going through the check list, first refer back to the connection and operating procedures.
Most problems that you may encounter with your unit are covered in the list below. Should any problems
persist after you have checked this list, please contact our Customer Helpline on 0871 230 1777 for further
assistance.
Symptom
Cause
Solution
No power
The car ignition is not on.
If the power supply is properly connected
to the car accessory terminal, switch the
ignition key to “ACC”
Disc cannot be loaded
or ejected
The fuse is blown.
Replace the fuse.
There is a
CD disc inside
the player.
Remove the disc in the player, then try
again.
Inserting the disc in reverse
direction.
Insert the compact disc with the label
facing upward.
Compact disc is extremely
dirty or scratched.
Clean the disc or try to play a new one.
Temperature inside the car is
too high.
Cool off or until the ambient temperature
returns to normal.
Condensation on the lens.
Leave the player for 1 hour, to allow the
condensation to clear, then try again.
Volume is set to minimum.
Adjust volume to a desired level.
Wiring is not properly
connected.
Check wiring connection.
The operation keys do
not work
No sound
The built-in microcomputer is
operating incorrectly.
Press the RESET button.
Front panel is not making good contact with
the connections pins on the main unit.
Sound skips.
The installation angle is
more than 30 degrees.
Adjust the installation angle to less 30
degrees.
The disc is extremely dirty or
scratched.
Clean the compact disc, or try to play a
new one.
The antenna cable is not
connected.
Insert the antenna cable firmly.
The signal is too weak.
Select a station manually.
The radio does not
work.
The radio station
automatic selection
does not work.
ERROR 1
Mechanism Error
Press the reset button. If the error is still
evident after pressing the reset button,
consult our Customer helpline.
ERROR 2
Servo Error
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If at any time in the future you should need to dispose of this product please note
that Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your Local Authority or retailer
for recycling advice.(Waste Electrical and Electronic Equipment Directive)
Press the reset button. If the error is still
evident after pressing the reset button,
consult our Customer helpline.
TROUBLE SHOOTING
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