background image

17

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Dia

gnos

ti

c

/Sta

tu

s

 LED Code

s

 

ComfortNet™ 

T

h

ermostat Onl

y

 

S

y

m

p

toms of 

A

b

normal 

Op

eratio

n

 (L

eg

a

c

y

 &

 

ComfortNet™ T

h

ermost

at) 

G

ree

Y

e

llow

 

R

ed 

R

ed Y

1

 

Fa

ult 

De

s

c

ription 

Mess

ag

Co

d

Possible Cau

se

s

 

Co

rrect

iv

Ac

ti

o

n

s

 

Not

e

s

 & Ca

utions

 

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

1

 Flas

h

 

1

 Flas

h

 

OFF 

OFF 

x

 Data 

not

 y

e

on N

e

tw

ork. 

NO NET 

DATA 

d0 

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 is

 w

ired 

as 

p

a

rt

 of

 a 

communicati

ng 

sy

stem an

inte

gr

at

ed co

ntr

ol 

modu

le do

es

 n

o

con

tai

n

 any

 sha

re

dat

a. 

x

 V

e

rify

 sy

stem 

ty

pe 

(comm

uni

c

a

tin

or l

e

g

a

cy

x

 Po

p

u

la

te

 sh

ar

ed

 

dat

a u

s

in

memory

 card 

x

 W

ir

e

 sy

stem 

a

s

 

leg

acy

 sy

stem 

x

 

Tu

rn

 p

o

w

e

r OFF prio

r to re

pa

ir. 

x

 

U

s

e mem

ory

 car

for y

o

ur

 

spe

cif

ic m

o

d

e

l. 

x

 

Ins

ert

 memo

ry

 car

d BEFORE 

tur

nin

g

 pow

er ON.

  Memo

ry

 

car

d may

 be 

rem

o

v

ed afte

r d

a

ta

 

is

 lo

ad

ed

. Tur

n

 p

o

w

e

r OFF 

bef

or

e r

e

mov

ing 

memory

 car

d. 

x

 

Error

 co

de

 w

ill be

 cle

ar

ed 

on

ce

 

dat

a i

s

 l

o

a

d

e

d

. A

p

plie

only

 to 

fully

 commu

nic

ati

ng 

sy

stem 

usi

ng C

o

mfo

rtNet

™ th

ermo

st

at. 

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

2

 Flas

he

s

 

2

 Flas

he

s

 

OFF 

OFF 

x

 Inv

alid 

Dat

on N

e

tw

ork. 

INVALID 

DATA 

d1 

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 is

 w

ired 

as 

p

a

rt

 of

 a 

communicati

ng 

sy

stem an

inte

gr

at

ed co

ntr

ol 

modu

le co

nt

ain

in

v

a

lid

 sh

ar

ed

 da

ta

 

or 

netw

ork

 d

a

ta

 is

 

inv

alid f

o

th

inte

gr

at

ed co

ntr

ol 

module.  

x

 V

e

rify

 sy

stem 

ty

pe 

(comm

uni

c

a

tin

or l

e

g

a

cy

). 

x

 P

o

pul

at

c

o

rr

e

c

s

h

ar

ed

 d

a

ta

 

usi

ng m

e

mo

ry

 

car

d. 

x

 W

ir

e

 sy

stem 

a

s

 

leg

acy

 sy

stem. 

x

 

Tu

rn

 p

o

w

e

r OFF prio

r to re

pa

ir. 

x

 

U

s

e mem

ory

 car

for y

o

ur

 

spe

cif

ic m

o

d

e

l. 

x

 

Ins

ert

 memo

ry

 car

d BEFORE 

tur

nin

g

 pow

er ON.

  Memo

ry

 

car

d may

 be 

rem

o

v

ed afte

r d

a

ta

 

is

 lo

ad

ed

. Tur

n

 p

o

w

e

r OFF 

bef

or

e r

e

mov

ing 

memory

 car

d. 

x

 

Error

 co

de

 w

ill be

 cle

ar

ed 

on

ce

 

dat

a i

s

 l

o

a

d

e

d

. A

p

plie

only

 to 

fully

 commu

nic

ati

ng 

sy

stem 

usi

ng C

o

mfo

rtNet

™ th

ermo

st

at. 

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 

ope

ra

tin

g at 

re

d

u

c

ed 

per

form

an

ce

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 

ope

ra

tin

at l

o

w

 st

age

 w

hen 

ex

pecte

d t

o

 o

p

e

ra

te 

at 

hig

sta

ge.

 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

3

 Flas

he

s

 

3

 Flas

he

s

 

OFF 

OFF 

x

 Sy

stem 

Mis

s

-

Match. 

INVALID 

SYST

EM 

d2 

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 is

 w

ired 

as 

p

a

rt

 of

 a 

communicati

ng 

sy

stem an

out

do

or 

unit

 r

e

q

u

ir

es 

ai

rfl

o

w

 

g

rea

te

r t

h

an

 in

do

or

 

unit

’s ai

rfl

ow

 

cap

ab

ility

x

 S

hare

dat

is

 

inc

omp

ati

ble

 w

ith 

the

 sy

stem o

missi

ng

 p

a

ram

et

e

rs. 

x

 V

e

rify

 sy

stem 

ty

pe 

(comm

uni

c

a

tin

or l

e

g

a

cy

). 

x

 Ve

ri

fy

 s

h

ar

ed

 

dat

is

 cor

re

ct for

 

y

o

ur sp

eci

fic

 

mode

l; r

e

-

pop

ul

ate

 d

a

ta

 if 

req

uir

e

d

x

 W

ir

e

 sy

stem 

a

s

 

leg

acy

 sy

stem. 

x

 

Tu

rn

 p

o

w

e

r OFF prio

r to re

pa

ir. 

x

 

U

s

e mem

ory

 car

for y

o

ur

 

spe

cif

ic m

o

d

e

l. 

x

 

Ins

ert

 memo

ry

 car

d BEFORE 

tur

nin

g

 pow

er ON.

  Memo

ry

 

car

d may

 be 

rem

o

v

ed afte

r d

a

ta

 

is

 lo

ad

ed

. Tur

n

 p

o

w

e

r OFF 

bef

or

e r

e

mov

ing 

memory

 car

d. 

x

 

Error

 co

de

 w

ill be

 cle

ar

ed 

on

ce

 

dat

a i

s

 l

o

a

d

e

d

.  A

p

pli

es

 o

n

ly

 to 

fully

 commu

nic

ati

ng 

sy

stem 

usi

ng C

o

mfo

rtNet

™ th

ermo

st

at. 

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

4

 Flas

he

s

 

4

 Flas

he

s

 

OFF 

OFF 

x

 C

onfi

gu

rat

ion

 

Miss-M

at

ch. 

INVALID 

CONFIG 

d3 

x

 

Sh

a

red

 d

a

ta

 s

e

n

to

 

inte

gr

at

ed co

ntr

ol 

modu

le do

es

 n

o

match hardw

are 

con

fig

u

rati

on

x

 V

e

rify

 sy

stem 

ty

pe 

(comm

uni

c

a

tin

or l

e

g

a

cy

). 

x

 Ve

ri

fy

 s

h

ar

ed

 

dat

is

 cor

re

ct for

 

y

o

ur sp

eci

fic

 

mode

l; r

e

-

pop

ul

ate

 d

a

ta

 if 

req

uir

e

d

x

 W

ir

e

 sy

stem 

a

s

 

leg

acy

 sy

stem. 

x

 

Tu

rn

 p

o

w

e

r OFF prio

r to re

pa

ir. 

x

 

U

s

e mem

ory

 car

for y

o

ur

 

spe

cif

ic m

o

d

e

l. 

x

 

Ins

ert

 memo

ry

 car

d BEFORE 

tur

nin

g

 pow

er ON.

  Memo

ry

 

car

d may

 be 

rem

o

v

ed afte

r d

a

ta

 

is

 lo

ad

ed

. Tur

n

 p

o

w

e

r OFF 

bef

or

e r

e

mov

ing 

memory

 car

d. 

x

 

Error

 co

de

 w

ill be

 cle

ar

ed 

on

ce

 

dat

a i

s

 l

o

a

d

e

d

. A

p

plie

only

 to 

fully

 commu

nic

ati

ng 

sy

stem 

usi

ng C

o

mfo

rtNet

™ th

ermo

st

at. 

Summary of Contents for CONDENSING UNITAIR CONDITIONING

Page 1: ...four and a minimum of two IMPORTANT SAFETY INSTRUCTIONS The following symbols and labels are used throughout this manual to indicate immediate or potential safety hazards It is the owner s and instal...

Page 2: ...pads or springs can be installed between the con densing unit legs or frame and the roof mounting assembly to reduce noise vibration SAFE REFRIGERANT HANDLING While these items will not cover every co...

Page 3: ...red Insulation must be installed in a manner which protects tubing from damage and contamination Where possible drain as much residual compressor oil from existing systems lines and traps pay close at...

Page 4: ...ITROGEN CYLINDER MUST INCLUDE A PRESSURE REGULATOR AND A PRESSURE RELIEF VALVE THE PRESSURE RELIEF VALVE MUST BE SET TO OPEN AT NO MORE THAN 150 PSIG WARNING Pressure test the system using dry nitroge...

Page 5: ...protection devices are approved for use Time delay fuses HACR type circuit breakers These devices have sufficient time delay to permit the motor compressor to start and accelerate its load HIGH VOLTA...

Page 6: ...charge has bled into the system open the liquid service valve The service valve cap is the secondary seal for the valves and must be properly tightened to prevent leaks Make sure cap is clean and appl...

Page 7: ...and superheat are high adjust TXV valve to 7 to 9 F superheat then check subcooling d If subcooling is high and superheat is low adjust TXV valve to 7 to 9 F superheat and remove charge to lower the...

Page 8: ...another In a traditional system the thermostat sends commands to the indoor and outdoor units via analog 24 VAC signals It is a one way communication path in that the indoor and outdoor units typical...

Page 9: ...mostat CT Compatible Air Handler Furnace Modular Blower Integrated Control Module CT Compatible AC HP Integrated Control Module 1 2 R C System Wiring Using Four Wires TWO WIRE OUTDOOR FOUR WIRE INDOOR...

Page 10: ...displayed in the scrolling display area while the data is being retrieved The first sub menu is then displayed See tables below for listing of air conditioner submenus Touch the or _ to step through t...

Page 11: ...ecent AC HP fault For display only Fault 6 FAULT 6 Least recent AC HP fault For display only Clear Fault History CLEAR NO or YES Selecting YES clears the fault history NOTE Consecutively repeated faul...

Page 12: ...bmenu Item Indication for Display Only not User Modifiable Mode MODE Displays the current air conditioner or heat pump operating mode CFM CFM Displays the airflow for the current operating mode STATUS...

Page 13: ...s dc Data 2 should be approximately 2 2 volts dc The voltage difference between data 1 and data 2 should be approximately 0 6 volts dc Verify that the bus TERM dipswitches are in the ON position 1 2 O...

Page 14: ...are securely twisted together prior to inserting into terminal block Verify installation type legacy traditional or communicating Check data 1 data 2 voltages Rapid Flashing Normal network traffic Co...

Page 15: ...rcuit Test Control Circuit with Voltmeter Low Voltage Test Voltage Faulty Evaporator Fan Motor Repair or Replace Shorted or Grounded Fan Motor Test Motor Windings Improper Cooling Anticipator Check Re...

Page 16: ...e indicated code 6 Flashes ON OFF OFF x Board miss operation INTERNAL FAULT EE x Compressor relay contacts welded x Replace control x Turn power OFF prior to repair x Replace with correct replacement...

Page 17: ...emory card x Error code will be cleared once data is loaded Applies only to fully communicating system using ComfortNet thermostat x Air conditioner heat pump fails to operate x Air conditioner heat p...

Page 18: ...indoor blower motor repair replace as needed x Check indoor thermostat setting x Turn power OFF prior to repair x Fault will clear after 30 consecutive normal cycles x Fault may be cleared by cycling...

Page 19: ...tdoor fan motor capacitor replace as needed x Turn power OFF prior to repair x Replace with correct replacement part s x Compressor and outdoor fan are off x Low pressure switch trip 3 times within sa...

Page 20: ...ompressor repair replace as needed x Check compressor wiring repair replace as needed x Turn power OFF prior to repair x Fault will clear after 1 normal cycle x Fault may be cleared by cycling 24VAC t...

Page 21: ...all x Open Run Circuit Lockout OPEN RUN LOCK 07 x Compressor run winding is open x Compressor not properly wired to control x Faulty compressor wiring x Check compressor repair replace as needed x Che...

Page 22: ...Check transformer replace if needed x Turn power OFF prior to repair x Fault will clear if secondary voltage rises above 21VAC x Replace with correct replacement part s x Compressor is off x Integrat...

Page 23: ...23 THISPAGELEFTINTENTIONALLYBLANK...

Page 24: ...rant Loss of refrigerant can cause poor operation and or severe equipment damage Do not use a condensing unit cover to protect the outdoor unit during the winter unless you first discuss it with your...

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