Gold Metal 3015A, Instruction Manual

Page: 10 / 19

Model 3015A
10
TROUBLESHOOTING
LOW PRODUCTION
1. Check for excessive carbon on the ribbons. Follow the instructions for removing and cleaning band and
ribbon if needed.
2. Check the line voltage. A primary reason for low production and poor equipment performance is low line
voltage. You mast have at least 115 VAC at the plug machine to work properly. Have an electrician
check the line voltage and add new lines for all of the various equipment you have plugged into the
electric circuit if there is not enough current for the requirement listed on the equipment nameplate.
3. Foreign objects in the head assembly may short out a ribbon or cause an out-of-balance condition.
EXCESSIVE SMOKE
1. Check the product mixture being used. For best results, use nothing with a cornstarch base.
2. Check the band and ribbon for excessive sugar build up and remove if needed as described on page 9
of this manual.
EXCESSIVE VIBRATION
If the equipment is new, verify that shipping bolts have been loosened and packing materials were removed
from the machine.
When adding sugar to the floss head, always fill it 90% full to obtain a balanced condition in the head and
eliminate vibration. DO NOT add sugar with motor running!
Check for stretched or uneven suspension springs.
Run the sugar completely out, then check for foreign objects or sugar lumps in the head assembly.