Fudge Cooker/Mixer
Model No. 2183-00-000
Page 16
gmpopcorn.com
Troubleshooting
Issue
Possible Cause
Solution
Kettle Does Not Heat
A.
Power to Unit
A.
Make sure the unit lead-in cord is plugged in.
B.
Circuit Breaker
B.
Check the condition of the circuit breaker. The
breaker may trip during transit, if reset and
trips again, contact qualified service personnel
for inspection/repair before going any further.
C.
Kettle Heat/Motor Switch
C.
Have qualified service personnel check the
voltage to and from the Heat/Motor Switch; if
switch is defective, replace it.
D.
Control
D.
A defective RTD lead will cause the kettle not
to heat. Have qualified service personnel
check for good connections from the kettle to
the control.
Kettle Agitator Does Not
Turn
A.
Kettle Agitator
Shaft/Motor Shaft
A.
If the kettle agitator shaft is not rotating,
DO NOT
use. Have qualified service personnel
inspect/repair as needed.
Long Cooking Cycles
A.
Heating Element
A.
One of the heating elements in the kettle may
be burned out. This would result in the kettle
never reaching the proper operating
temperature. Contact qualified service
personnel for inspection/repair.
B.
Low Voltage
B.
Unit is designed to make approximately 3
batches per hour when operated at full
voltage. To get the unit warmed up, the first
batch usually takes about 5 minutes longer. If
the machine is operated on low voltage, this
could cause the kettle not to reach the proper
operating temperature.
120 V units need a 105 V minimum.
C.
Inadequate Supply Lines
C.
Inadequately sized electrical supply lines, in
addition to being a fire hazard, would also
prevent the kettle from reaching the proper
operating temperature. Check with a qualified
electrician.
Fudge Mixing Issues
A.
Dry Caking
A.
Dry caking causes mixture to harden quickly
rather than mixing evenly. Make sure water
and butter are fully mixed and butter is melted
prior to adding dry mix.
B.
Oversize Batch
B.
Unit is designed for use with a maximum 7 lb.
dry mix per batch. Do not attempt to use a
larger dry mix amount.
Digital Heat Control
A.
ALM 1
A.
Digital control shows ALM 1, the digital
display screen will show “No CoNt” indicating
an RTD heat sensor problem. Contact qualified
service personnel for inspection/repair.
