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15 Warranty and guarantee
Test devices TG Basic 2 and TG Basic 2+ are subject to strict quality control. Every test device comes with
a corresponding test protocol with all calibration data.
Unless otherwise agreed, the test device is guaranteed for 12 months after the device is handed over. Our
General Terms and Conditions also apply.
No warranty claims shall be accepted in the following cases:
In the event of improper use of the device or use in conjunction with another non-compatible device.
After changes to the device made without express permission of the manufacturer.
After interventions in the device that were not made by persons approved by the manufacturer for this
purpose.
After adaptations of the device to specific applications for which the device is not intended or not
mentioned in the operating manual.
In the event of impacts, falls, chemical or water damage.
16 Test-Master-App
The Test-Master app is a device-specific application and is activated by GMW free of charge for a 12-month
period. After 12 months, an annual maintenance fee is charged.
In the event of regular, annual device calibration, the maintenance fee will be credited in full. The Test-Master
app works with all Android devices with version 5.0 or higher.
