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GMC 2012 GMC Sierra Denali, Owner'S Manual, Page: 483 / 502

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GMC 2012 GMC Sierra Denali Owner'S Manual Download Page 483

Black plate (1,1)

GMC Sierra Denali Owner Manual - 2012 - 2nd - 11/10/11

OnStar

14-1

OnStar

OnStar Overview

OnStar Overview . . . . . . . . . . . . 14-1

OnStar Services

Emergency . . . . . . . . . . . . . . . . . . 14-2
Security . . . . . . . . . . . . . . . . . . . . . . 14-2
Navigation . . . . . . . . . . . . . . . . . . . 14-2
Connections . . . . . . . . . . . . . . . . . 14-4
Diagnostics . . . . . . . . . . . . . . . . . . 14-5

OnStar Additional Information

OnStar Additional

Information . . . . . . . . . . . . . . . . . 14-5

OnStar Overview

If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services.

The OnStar system status light is
next to the OnStar buttons. If the
status light is:

.

Solid Green: System is ready.

.

Flashing Green: On a call.

.

Red: Indicates a problem.

Push

Q

or call 1

‐

888

‐

4

‐

ONSTAR

(1

‐

888

‐

466

‐

7827) to speak to an

Advisor.

Push

X

to:

.

Make a call, end a call,
or answer an incoming call.

.

Give OnStar Hands-Free Calling
voice commands.

.

Give OnStar Turn-by-Turn
Navigation voice commands.
Requires the available Directions
and Connections service plan.

Summary of Contents for 2012 GMC Sierra Denali

Page 1: ...ation Displays 5 30 Vehicle Messages 5 38 Vehicle Personalization 5 48 Universal Remote System 5 57 Lighting 6 1 Exterior Lighting 6 1 Interior Lighting 6 7 Lighting Features 6 8 Infotainment System 7...

Page 2: ...3 Special Application Services 11 8 Additional Maintenance and Care 11 9 Recommended Fluids Lubricants and Parts 11 12 Maintenance Records 11 15 Technical Data 12 1 Vehicle Identification 12 1 Vehicl...

Page 3: ...elating to your specific vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for GMC Division wherever...

Page 4: ...lt in injury or death WARNING These mean there is something that could hurt you or other people Notice This means there is something that could result in property or vehicle damage This would not be c...

Page 5: ...tilock Brake System ABS Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gauge Fuses 3 H...

Page 6: ...Black plate 6 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 vi Introduction 2 NOTES...

Page 7: ...dal Adjustment 1 11 Interior Lighting 1 12 Exterior Lighting 1 13 Windshield Wiper Washer 1 13 Climate Controls 1 14 Transmission 1 15 Four Wheel Drive 1 15 Vehicle Features Radio s 1 16 Satellite Rad...

Page 8: ...Black plate 2 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 1 2 In Brief Instrument Panel United States Version Shown Canada Similar...

Page 9: ...ector DLC Out of View See Malfunction Indicator Lamp on page 5 21 M Cruise Control on page 9 50 Heated Steering Wheel Button If Equipped See Heated Steering Wheel on page 5 5 N Hood Release See Hood o...

Page 10: ...ized See Vehicle Personalization on page 5 48 L Press and release to locate the vehicle Press L and hold for more than two seconds to sound the panic alarm Press L again to cancel the panic alarm See...

Page 11: ...e key in the driver door From inside use the power door locks or the manual door locks To lock or unlock the door with the manual locks push down or pull up on the manual lock knob Power Door Locks Pr...

Page 12: ...trol forward or rearward Raise or lower the front or rear part of the seat cushion by moving the front or rear of the control up or down Raise or lower the entire seat by moving the entire control up...

Page 13: ...driver seat and seatback recliner both outside mirrors and the throttle and brake pedals if available See Power Mirrors on page 2 13 and Adjustable Throttle and Brake Pedal on page 9 26 Not all mirror...

Page 14: ...t the seat and seatback Press the button once for the highest setting With each press of the button the seat will change to the next lower setting and then to the off setting The lights indicate three...

Page 15: ...ystem The passenger sensing system if equipped turns off the front outboard passenger frontal airbag under certain conditions No other airbag is affected by the passenger sensing system If the vehicle...

Page 16: ...eature is controlled by the on and off setting on the inside rearview mirror See Automatic Dimming Rearview Mirror on page 2 15 for more information Heated Mirrors The heated outside rearview mirrors...

Page 17: ...ation Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust the steering wheel 1 Hold the steering wheel and pull the lever 2 Move the steering wh...

Page 18: ...ockwise Dome Lamp Override The dome lamp override button is located next to the exterior lamps control k Press the button in and the dome lamps remain off when a door is opened Press the button again...

Page 19: ...AUTO Automatically turns on the headlamps parking lamps taillamps instrument panel lights and license plate lamps Turns on the parking lamps taillamps instrument panel lights and license plate lamps 5...

Page 20: ...o spray washer fluid on the windshield See Windshield Wiper Washer on page 5 5 Climate Controls The heating cooling and ventilation in the vehicle can be controlled with this system Dual Automatic Cli...

Page 21: ...of gears for current driving conditions See Manual Mode on page 9 37 While using Range Selection Mode cruise control and the Tow Haul mode can be used Grade Braking is not available when Range Selecti...

Page 22: ...bing or descending steep hills N Neutral Shift the vehicle s transfer case to N Neutral only when towing the vehicle See Recreational Vehicle Towing on page 10 88 or Towing the Vehicle on page 10 87 f...

Page 23: ...nment RSE System on page 7 39 and Rear Seat Audio RSA System on page 7 49 for more information Storing Radio Stations A maximum of 36 stations can be stored as favorites using the six softkeys located...

Page 24: ...and a USB port located in the center console or on the instrument panel External devices such as an iPod laptop computer MP3 player CD changer or USB storage device can be connected to the auxiliary...

Page 25: ...h OnStar or Bluetooth systems if equipped e Press to increase volume e Press to decrease volume SRCE Press to switch between the radio and CD and for equipped vehicles the DVD front auxiliary and rear...

Page 26: ...nstrument panel cluster It shows the status of many vehicle systems and enables access to the personalization menu The DIC buttons are located on the instrument panel next to the steering wheel 3 Pres...

Page 27: ...it with water and wipe it with a soft cloth For more information see Rear Vision Camera RVC on page 9 55 Ultrasonic Parking Assist If available the Ultrasonic Rear Parking Assist URPA system uses sen...

Page 28: ...versal Remote System on page 5 57 Sunroof A Open or Close B Vent On vehicles with a sunroof the sunroof only operates when the ignition is in the ACC ACCESSORY or ON RUN or when Retained Accessory Pow...

Page 29: ...and Maintenance StabiliTrak System If equipped the vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in diffi...

Page 30: ...ng low and the tires need to be inflated to the proper pressure The TPMS does not replace normal monthly tire maintenance It is the driver s responsibility to maintain correct tire pressures See Tire...

Page 31: ...riving habits can affect fuel mileage Here are some driving tips to get the best fuel economy possible Avoid fast starts and accelerate smoothly Brake gradually and avoid abrupt stops Avoid idling the...

Page 32: ...ation to get the help you need Online Owner Center U S and Canada The Online Owner Center is a complimentary service that includes online service reminders vehicle maintenance tips online owner manual...

Page 33: ...cking 2 8 Automatic Door Locks 2 8 Lockout Protection 2 8 Safety Locks 2 8 Doors Tailgate 2 9 Vehicle Security Vehicle Security 2 10 Anti theft Alarm System 2 10 Immobilizer 2 11 Immobilizer Operation...

Page 34: ...y tag that the dealer or qualified locksmith can use to make new keys Store this information in a safe place not in the vehicle See your dealer if a replacement key or additional key is needed Notice...

Page 35: ...eyless Entry RKE System on page 2 2 With Remote Start without Remote Start Similar Remote Vehicle Start For vehicles with this feature press to start the engine from outside the vehicle using the RKE...

Page 36: ...to work Programming Transmitters to the Vehicle Only RKE transmitters programmed to this vehicle will work If a transmitter is lost or stolen a replacement can be purchased and programmed through your...

Page 37: ...ut off when the key is turned to ON RUN If the vehicle does not have an automatic climate control system during remote start manually turn the heated seats on and off See Heated and Ventilated Front S...

Page 38: ...minute remote start time frame and before the engine stops For example if Q and then are pressed again after the vehicle has been running for five minutes 10 minutes are added allowing the engine to r...

Page 39: ...by extreme heat and can suffer permanent Continued WARNING Continued injuries or even death from heat stroke Always lock the vehicle whenever leaving it Outsiders can easily enter through an unlocked...

Page 40: ...can be programmed using the Driver Information Center DIC See Vehicle Personalization on page 5 48 for more information on DIC programming Lockout Protection If the driver side power door lock switch...

Page 41: ...tailgate use the key to lock or unlock the tailgate Open the tailgate by lifting up on its handle while pulling the tailgate down To shut the tailgate firmly push it upward until it latches After clo...

Page 42: ...arm the theft deterrent system 1 Open the door 2 Lock the door with the Remote Keyless Entry RKE transmitter The security light should flash If the delayed locking feature is active the alarm will not...

Page 43: ...for the security light to go out 4 Reach in through the window unlock the door with the manual door lock and open the door This should set off the alarm If the alarm does not sound when it should but...

Page 44: ...your dealer who can service the PASS Key III to have a new key made It is possible for the PASS Key III decoder to learn the transponder value of a new or replacement key Up to 10 keys may be program...

Page 45: ...e things like other vehicles look farther away than they really are If you cut too sharply into the right lane you could hit a vehicle on the right Check the inside mirror or glance over your shoulder...

Page 46: ...e may be heard during the resetting of the power folding mirrors This sound is normal after a manual folding operation See Power Mirrors on page 2 13 Turn Signal Indicator The vehicle has a turn signa...

Page 47: ...e rearview mirror hold the rearview mirror in the center and move it to view the area behind the vehicle The automatic dimming rearview mirror will automatically reduce the glare from the headlamps fr...

Page 48: ...uel economy performance This may result in a pulsing sound when a window is partially open To reduce the sound open another window or the sunroof if equipped Power Windows WARNING Leaving children in...

Page 49: ...ure If any object is in the path of the window when the express up is active the window will stop at the obstruction and auto reverse to a preset factory position Weather conditions such as severe ici...

Page 50: ...ntil the window is fully open 3 Pull the power window switch up until the window is fully closed 4 Continue holding the switch up for approximately two seconds after the window is completely closed Th...

Page 51: ...ndow cannot be operated manually Sun Visors Pull the sun visor down to block glare Detach the sun visor from the center mount to pivot to the side window or to extend along the rod if available Roof S...

Page 52: ...the front of the driver side switch Press the switch again to stop it When the sunroof is opened an air deflector will automatically raise The air deflector will retract when the sunroof is closed The...

Page 53: ...ts after a Crash 3 19 Airbag System Airbag System 3 20 Where Are the Airbags 3 22 When Should an Airbag Inflate 3 23 What Makes an Airbag Inflate 3 25 How Does an Airbag Restrain 3 25 What Will You Se...

Page 54: ...adjusted properly Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash The h...

Page 55: ...You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Ad...

Page 56: ...recline Tilt the top of the control forward to raise WARNING Sitting in a reclined position when the vehicle is in motion can be dangerous Even when buckled up the safety belts cannot do their job Th...

Page 57: ...r seat seatback recliner both outside mirrors and the throttle and brake pedals See Power Mirrors on page 2 13 and Adjustable Throttle and Brake Pedal on page 9 26 Not all mirrors and adjustable throt...

Page 58: ...ropriate manual control for the memory item that is not recalling for two seconds Try recalling the memory position again by pressing the appropriate memory button If the memory position is still not...

Page 59: ...se the seat heater to overheat An overheated seat heater may cause a burn or may damage the seat The buttons are on the front doors H Cooled Seat Press to cool the seat I Heated Seatback Press to heat...

Page 60: ...ng Rear Seat Either side of the rear seat may be folded for added cargo space Notice Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts Always un...

Page 61: ...buckled up can strike other passengers in the vehicle Continued WARNING Continued It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a collision passengers riding in t...

Page 62: ...ehicle has airbags why should I have to wear safety belts A Airbags are supplemental systems only so they work with safety belts not instead of them Whether or not an airbag is provided all occupants...

Page 63: ...you would be less likely to slide under the lap belt If you slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries Wear the shoulder belt over the sh...

Page 64: ...re slowly If the shoulder portion of a passenger belt is pulled out all the way the child restraint locking feature may be engaged If this happens let the belt go back all the way and start again Enga...

Page 65: ...ster in this section for instructions on use and important safety information 5 To make the lap part tight pull up on the shoulder belt It may be necessary to pull stitching on the safety belt through...

Page 66: ...and move the height adjuster to the desired position The adjuster can be moved up just by pushing up on the shoulder belt guide After the adjuster is set to the desired position try to move it down wi...

Page 67: ...ort Guides This vehicle may have rear shoulder belt comfort guides If not they are available through your dealer The guides may provide added safety belt comfort for older children who have outgrown b...

Page 68: ...ed The shoulder belt should go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described p...

Page 69: ...e fetus is to protect the mother When a safety belt is worn properly it is more likely that the fetus will not be hurt in a crash For pregnant women as for anyone the key to making safety belts effect...

Page 70: ...the extender will be long enough for you To help avoid personal injury do not let someone else use it and use it only for the seat it is made to fit The extender has been designed for adults Never use...

Page 71: ...or even death in a crash To help make sure the safety belt systems are working properly after a crash have them inspected and any necessary replacements made as soon as possible After a minor crash re...

Page 72: ...s the word AIRBAG will appear on the side of the seatback closest to the door With roof rail airbags the word AIRBAG will appear along the headliner or trim Airbags are designed to supplement the prot...

Page 73: ...itions with seat mounted side impact airbags and or roof rail airbags WARNING Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Airbags plus l...

Page 74: ...al airbag is in the middle of the steering wheel The right front passenger frontal airbag is in the instrument panel on the passenger side Driver Side Shown Passenger Side Similar If the vehicle has s...

Page 75: ...inflation path of a seat mounted side impact airbag Never secure anything to the roof of a vehicle with roof rail airbags by routing a rope or tie down through any door or window opening If you do th...

Page 76: ...single state airbags You can find the GVWR on the certification label on the rear edge of the driver door See Vehicle Load Limits on page 9 16 for more information The vehicle may have dual stage fro...

Page 77: ...es an Airbag Inflate In a deployment event the sensing system sends an electrical signal triggering a release of gas from the inflator Gas from the inflator fills the airbag causing the bag to break o...

Page 78: ...airbag inflated Roof rail airbags may still be at least partially inflated for some time after they deploy Some components of the airbag module may be hot for several minutes For location of the airb...

Page 79: ...tional windshield breakage may also occur from the right front passenger airbag Airbags are designed to inflate only once After an airbag inflates you will need some new parts for the airbag system If...

Page 80: ...nted side impact airbags if equipped and the roof rail airbags if equipped are not affected by the passenger sensing system The passenger sensing system works with sensors that are part of the right f...

Page 81: ...right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat The passenger sensing system is designed to turn off the right...

Page 82: ...ehicle off 2 Remove the child restraint from the vehicle 3 Remove any additional items from the seat such as blankets cushions seat covers seat heaters or seat massagers 4 Reinstall the child restrain...

Page 83: ...person sit upright in the seat centered on the seat cushion with legs comfortably extended 5 Restart the vehicle and have the person remain in this position for two to three minutes after the on indi...

Page 84: ...object from the seat WARNING Stowing of articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system Ser...

Page 85: ...part of the passenger seat The passenger sensing system may not operate properly if the original seat trim is replaced with non GM covers upholstery or trim or with GM covers upholstery or trim desig...

Page 86: ...bag system does not need regularly scheduled maintenance or replacement Make sure the airbag readiness light is working See Airbag Readiness Light on page 5 19 Notice If an airbag covering is damaged...

Page 87: ...structions that come with the booster seat state the weight and height limitations for that booster Use a booster seat with a lap shoulder belt until the child passes the fit test below Sit all the wa...

Page 88: ...never be worn over the abdomen which could cause severe or even fatal internal injuries in a crash Also see Rear Safety Belt Comfort Guides under Lap Shoulder Belt on page 3 12 According to accident...

Page 89: ...her the distance traveled nor the age and size of the traveler changes the need for everyone to use safety restraints In fact the law in every state in the United States and in every Canadian province...

Page 90: ...come a 110 kg 240 lb force on a person s arms An infant should be secured in an appropriate restraint WARNING Children who are up against or very close to any airbag when it inflates can be seriously...

Page 91: ...come with the restraint state the weight and height limitations for a particular child restraint In addition there are many kinds of restraints available for children with special needs WARNING To red...

Page 92: ...the back of the infant The harness system holds the infant in place and in a crash acts to keep the infant positioned in the restraint Forward Facing Child Seat A forward facing child seat provides re...

Page 93: ...h the restraint which may be on the restraint itself or in a booklet or both and to this manual The child restraint instructions are important so if they are not available obtain a replacement copy fr...

Page 94: ...ssenger airbag inflates This is because the back of the rear facing child restraint would be very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or...

Page 95: ...used if the child restraint prevents access to or interferes with the routing of the safety belt Wherever a child restraint is installed be sure to secure the child restraint properly Keep in mind th...

Page 96: ...ether anchors and attachments Lower Anchors Lower anchors A are metal bars built into the vehicle There are two lower anchors for each LATCH seating position that will accommodate a child restraint wi...

Page 97: ...i Top Tether Anchor Seating positions with top tether anchors j Lower Anchor Seating positions with two lower anchors The rear outboard seating positions have exposed metal lower anchors located in th...

Page 98: ...System WARNING If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the child could be seriously injured or killed...

Page 99: ...y move buckled safety belts to avoid rubbing the LATCH attachments Do not fold the empty rear seat with a safety belt buckled This could damage the safety belt or the seat Unbuckle and return the safe...

Page 100: ...ver side position A Raise the headrest or head restraint B Route the top tether B between the headrest or head restraint posts through the loop A behind the inboard headrest or head restraint post and...

Page 101: ...child restraint make sure it is securely held in place To check grasp the child restraint at the LATCH path and attempt to move it side to side and back and forth There should be no more than 2 5 cm...

Page 102: ...restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached If the child restraint does not hav...

Page 103: ...ractor lock is set the belt can be tightened but not pulled out of the retractor 5 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion...

Page 104: ...cing child restraint See Where to Put the Restraint on page 3 42 In addition the vehicle may have a passenger sensing system which is designed to turn off the right front passenger frontal airbag unde...

Page 105: ...o install the child restraint using LATCH If a child restraint is secured using a safety belt and it uses a top tether see Lower Anchors and Tethers for Children LATCH System on page 3 43 for top teth...

Page 106: ...ractor lock is set the belt can be tightened but not pulled out of the retractor 6 To tighten the belt push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion...

Page 107: ...vehicle is equipped with the passenger sensing system and when the passenger sensing system has turned off the right front passenger frontal airbag the off indicator in the passenger airbag status ind...

Page 108: ...Black plate 56 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 3 56 Seats and Restraints 2 NOTES...

Page 109: ...4 1 Glove Box 4 2 Cupholders 4 2 Center Console Storage 4 2 Storage Compartments Instrument Panel Storage For vehicles equipped with an instrument panel storage area it is located above the glove box...

Page 110: ...he cover down on the rear of the center console to access the cupholders in the rear of the center console Pull the rear seat armrest down to access the cupholders Center Console Storage Vehicles with...

Page 111: ...Warning Light 5 24 Antilock Brake System ABS Warning Light 5 25 Four Wheel Drive Light 5 25 Tow Haul Mode Light 5 26 StabiliTrak OFF Light 5 26 Traction Control System TCS StabiliTrak Light 5 27 Tire...

Page 112: ...57 Universal Remote System Programming 5 57 Universal Remote System Operation 5 62 Controls Steering Wheel Adjustment The tilt lever is located on the lower left side of the steering column To adjust...

Page 113: ...D DVD Press and release w or c x to go to the next or previous track Selecting Tracks on an iPod or USB Device Vehicles without a Navigation System 1 Press and hold w or c x while listening to a song...

Page 114: ...the sound on For vehicles with Bluetooth or OnStar systems press and hold for longer than two seconds to interact with those systems See Bluetooth on page 7 51 and OnStar Overview on page 14 1 for mor...

Page 115: ...rn press the center pad on the steering wheel Windshield Wiper Washer The front wiper control is located on the turn and lane change lever The windshield wipers are controlled by turning the band with...

Page 116: ...ion Under certain circumstances such as during a long distance cross country trip or moving to a new state or province it will be necessary to compensate for compass variance by resetting the zone thr...

Page 117: ...ration Procedure following Compass Calibration The compass can be manually calibrated Only calibrate the compass in a magnetically clean and safe location such as an open parking lot where driving the...

Page 118: ...the vehicle does not have DIC buttons press and hold the trip odometer reset stem for two seconds to start the compass calibration 4 The DIC will display CALIBRATING DRIVE IN CIRCLES Drive the vehicle...

Page 119: ...key located under any one of the tabs to change that setting 4 To increase the time or date do one of the following Press the softkey below the selected tab Press the SEEK button Press the FWD button...

Page 120: ...lowing Press the softkey below the selected tab Press the SEEK button Press the FWD button Turn the f knob clockwise 5 To decrease the time or date do one of the following Press the SEEK button Press...

Page 121: ...g electrical equipment plugged in for an extended period of time while the vehicle is off will drain the battery Always unplug electrical equipment when not in use and do not plug in equipment that ex...

Page 122: ...ngages Warning Lights Gauges and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention t...

Page 123: ...Black plate 13 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 Instruments and Controls 5 13 Instrument Cluster English Shown Metric Base Heavy Duty Similar...

Page 124: ...rned on See Driver Information Center DIC on page 5 30 for more information Trip Odometer The trip odometer shows how far the vehicle has been driven since the trip odometer was last set to zero Press...

Page 125: ...e filled soon Here are some situations customers may experience with the fuel gauge None of these indicate a problem with the fuel gauge At the gas station the fuel pump shuts off before the gauge rea...

Page 126: ...be caused by a dangerously low oil level or some other problem causing low oil pressure Check the oil as soon as possible See Engine Oil Messages on page 5 41 and Engine Oil on page 10 7 Notice Lack...

Page 127: ...ring a majority of the operation the gauge reads 100 C 210 F or less If pulling a load or going up hills it is normal for the temperature to fluctuate and go over the 113 C 235 F mark If the gauge rea...

Page 128: ...e speeds are increased this condition should correct itself as higher engine speeds allow the charging system to create maximum power The vehicle can only be driven for a short time with the reading i...

Page 129: ...the reminder light and or chime remove the object from the seat or buckle the safety belt Airbag Readiness Light The system checks the airbag s electrical system for possible malfunctions If the ligh...

Page 130: ...and Mexico When the vehicle is started the passenger airbag status indicator will light ON and OFF or the symbols for on and off for several seconds as a system check If you are using remote start if...

Page 131: ...while driving there could be a problem with the charging system A charging system message in the Driver Information Center DIC can also appear See Battery Voltage and Charging Messages on page 5 39 f...

Page 132: ...nce Criteria TPC can affect the vehicle s emission controls and can cause this light to come on Modifications to these systems could lead to costly repairs not covered by the vehicle warranty This cou...

Page 133: ...ng hesitation on acceleration or stumbling on acceleration These conditions might go away once the engine is warmed up If one or more of these conditions occurs change the fuel brand used It will requ...

Page 134: ...has been done and the vehicle still does not pass the inspection for lack of OBD II system readiness your dealer can prepare the vehicle for inspection Brake System Warning Light With the ignition on...

Page 135: ...oes not have the vehicle serviced by your dealer If the system is working normally the indicator light then goes off If the ABS light stays on turn the ignition off If the light comes on while driving...

Page 136: ...em is working normally the indicator light then goes off Press and release the Traction Control System TCS StabiliTrak button to turn off TCS and a message displays in the DIC Press and briefly hold t...

Page 137: ...cle See StabiliTrak System on page 9 47 for more information Tire Pressure Light For vehicles with the Tire Pressure Monitor System TPMS this light comes on briefly when the engine is started It provi...

Page 138: ...comes on briefly while starting the engine If it does not have the vehicle serviced by your dealer If the system is working normally the indicator light then goes off If the light comes on and stays o...

Page 139: ...anti theft alarm system when the ignition is turned off The light will flash rapidly if the alarm system is arming and one or more of the monitored entry points is not closed The light will stay on if...

Page 140: ...ill appear in the DIC display located below the tachometer in the instrument panel cluster The DIC comes on when the ignition is on After a short delay the DIC will display the information that was la...

Page 141: ...system engine hours compass zone setting and compass recalibration U Customization Press this button to customize the feature settings on your vehicle See Vehicle Personalization on page 5 48 for mor...

Page 142: ...le begins moving the display will then increase to 8 2 km 5 1 miles 8 4 km 5 2 miles etc Fuel Range Press the trip fuel button until FUEL RANGE displays This display shows the approximate number of re...

Page 143: ...inue to be counted as long as the ignition is on even if another display is being shown on the DIC The timer will record up to 99 hours 59 minutes and 59 seconds 99 59 59 after which the display will...

Page 144: ...t the OIL LIFE display accidentally at any time other than when the oil has just been changed It cannot be reset accurately until the next oil change To reset the engine oil life system see Engine Oil...

Page 145: ...s for setting the compass zone See Compass on page 5 6 for more information Compass Recalibration This display allows for calibrating the compass See Compass on page 5 6 for more information Blank Dis...

Page 146: ...R displays 2 While in the ODOMETER display press and hold the trip odometer reset stem for three seconds until the currently set language displays 3 Continue to press and hold the trip odometer reset...

Page 147: ...stem for at least four seconds The trip odometer will display the number of kilometers km or miles mi driven since the ignition was last turned on and the vehicle was moving Once the vehicle begins mo...

Page 148: ...sages on page 5 41 You should change the oil as soon as you can See Engine Oil on page 10 7 In addition to the engine oil life system monitoring the oil life additional maintenance is recommended in t...

Page 149: ...ht if there is a problem with the brake system See Brake System Warning Light on page 5 24 If this message appears stop as soon as possible and turn off the vehicle Restart the vehicle and check for t...

Page 150: ...s shifted out of P Park Stop and turn off the vehicle check the door for obstructions and close the door again Check to see if the message still appears on the DIC PASSENGER DOOR OPEN This message dis...

Page 151: ...ge on page 5 17 See Overheated Engine Protection Operating Mode on page 10 23 for information on driving to a safe place in an emergency ENGINE OVERHEATED STOP ENGINE This message displays and a chime...

Page 152: ...is message also displays when the engine power is reduced Reduced engine power can affect the vehicle s ability to accelerate If this message is on but there is no reduction in performance proceed to...

Page 153: ...splays to remind the driver that the URPA system has been turned off Press the set reset button or the trip odometer reset stem to acknowledge this message and clear it from the DIC display To turn th...

Page 154: ...e been turned on or off Adjust your driving accordingly To limit wheel spin and realize the full benefits of the stability enhancement system you should normally leave StabiliTrak on However you shoul...

Page 155: ...rking properly The tire pressure light also flashes and then remains on during the same ignition cycle See Tire Pressure Light on page 5 27 Several conditions may cause this message to appear See Tire...

Page 156: ...tem this message displays if a problem occurs with the system If this message appears stop as soon as possible and turn off the vehicle Make sure the key is in LOCK OFF for at least one minute and the...

Page 157: ...nd turn the ignition off Check the wiring connection to the trailer and turn the ignition back on This message clears if the trailer is reconnected This message also clears if you acknowledge it If th...

Page 158: ...ons may not be available on your vehicle Only the options available will be displayed on the DIC The default settings for the customization features were set when your vehicle left the factory but may...

Page 159: ...a setting press the set reset button while the desired setting is displayed on the DIC You can also change the language by pressing the trip odometer reset stem See Language under DIC Operation and Di...

Page 160: ...will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC REMOTE DOOR LOCK This feature allows you...

Page 161: ...scroll through the following settings LIGHTS OFF The exterior lamps will not flash when you press the unlock button on the RKE transmitter LIGHTS ON default The exterior lamps will flash when you pre...

Page 162: ...s on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to scroll through the following settings OFF The exterior lamps will no...

Page 163: ...to scroll through the following settings NORMAL The chime volume will be set to a normal level LOUD The chime volume will be set to a loud level NO CHANGE No change will be made to this feature The c...

Page 164: ...DOOR BUTTON ONLY No automatic seat exit recall will occur The recall will only occur after pressing the easy exit seat button BUTTON KEY OUT default If the features are enabled through the EASY EXIT S...

Page 165: ...lt No remote memory seat recall will occur ON The driver s seat and on some vehicles the outside mirrors will automatically move to the stored driving position when the unlock button on the Remote Key...

Page 166: ...TORE The customization features will not be set to their factory default settings To select a setting press the set reset button while the desired setting is displayed on the DIC EXIT FEATURE SETTINGS...

Page 167: ...e transmitter Because of the steps involved it may be helpful to have another person assist with programming the transmitter Be sure to keep the original remote control transmitter for use in other ve...

Page 168: ...lored button Press this button After pressing this button complete the following steps in less than 30 seconds 3 Immediately return to the vehicle Press and hold the Universal Home Remote button that...

Page 169: ...time out and the procedure will have to be repeated To program up to three devices 1 To verify that the garage door opener is a Fixed Code unit remove the battery cover on the hand held transmitter su...

Page 170: ...tion could be labeled as Middle 0 or Neutral 2 Write down the 8 to 12 switch settings from left to right as follows When a switch is in the up position write Left When a switch is in the down position...

Page 171: ...ring all of the switch positions once again firmly press and release all three buttons at the same time The indicator lights will turn on 6 Press and hold the button that will be used to control the g...

Page 172: ...ons should be erased when the vehicle is sold or the lease ends To erase either Rolling Code or Fixed Code settings on the Universal Home Remote device 1 Press and hold the two outside buttons at the...

Page 173: ...Signals 6 5 Fog Lamps 6 6 Interior Lighting Instrument Panel Illumination Control 6 7 Cargo Lamp 6 7 Dome Lamps 6 7 Reading Lamps 6 8 Lighting Features Entry Lighting 6 8 Exit Lighting 6 8 Battery Lo...

Page 174: ...anged using the DIC See Driver Information Center DIC on page 5 30 Parking Lamps Turns on the parking lamps together with the following Instrument Panel Lights Taillamps License Plate Lamps Roof Marke...

Page 175: ...e the high beam headlamps to signal a driver in front of you that you want to pass It works even if the headlamps are in the automatic position To use it pull the turn signal lever toward you then rel...

Page 176: ...sensor located on the top of the instrument panel which regulates when the automatic headlamps turn on Do not cover the sensor otherwise the headlamps will come on whenever the ignition is on The syst...

Page 177: ...ss this button located on top of the steering column to make the front and rear turn signal lamps flash on and off This warns others that you are having trouble Press again to turn the flashers off Wh...

Page 178: ...ff position to turn the chime and message off Fog Lamps Fog lamps if equipped provide better visibility in foggy or misty conditions The fog lamp button is located on the left side of the instrument p...

Page 179: ...urning the instrument panel brightness control knob to the farthest clockwise position This knob is located on the instrument panel and also turns on the dome lamps The cargo lamps can be used if more...

Page 180: ...ve reading lamps in other locations To turn the lamps on or off press the button located next to the lamp If the vehicle has a DVD Rear Seat Entertainment RSE system press the lamp lenses to turn the...

Page 181: ...g are on such as headlamps high beams fog lamps rear window defogger climate control fan at high speed heated seats engine cooling fans trailer loads and loads plugged into accessory power outlets EPM...

Page 182: ...Black plate 10 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 6 10 Lighting 2 NOTES...

Page 183: ...ainment Rear Seat Entertainment RSE System 7 39 Rear Seat Audio RSA System 7 49 Phone Bluetooth 7 51 Trademarks and License Agreements Trademarks and License Agreements 7 59 Introduction Infotainment...

Page 184: ...erfere with the operation of the engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment The vehicle has Retained Accessory Power RAP Wit...

Page 185: ...Black plate 3 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 Infotainment System 7 3 Operation AM FM Radio...

Page 186: ...Black plate 4 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 7 4 Infotainment System Radio with CD MP3 Shown Radio with USB and CD MP3 Radio with USB and Six Disc CD MP3 and Radio with CD Similar...

Page 187: ...ear Seat Entertainment RSE system See Rear Seat Entertainment RSE System on page 7 39 for more information on the vehicle s RSE system The DVD player is the top slot on the radio faceplate The player...

Page 188: ...e level stays consistent To activate SCV 1 Set the radio volume to the desired level 2 Press the MENU button to display the radio setup menu 3 Press the softkey under the AUTO VOLUM automatic volume t...

Page 189: ...EV If a station s frequency is weak or if there is static decrease the treble To quickly adjust bass midrange or treble to the middle position press the softkey positioned under the BASS MID or TREB t...

Page 190: ...t AM FM Radio and Radio with CD BAL FADE Balance Fade To adjust the balance or fade 1 Press the f knob until the speaker control tabs display 2 Highlight the desired speaker control tab by doing one o...

Page 191: ...formation is available While the radio is tuned to an FM RDS station the station name or call letters will display In rare cases a radio station could broadcast incorrect information that causes the r...

Page 192: ...o select different favorites pages for stored radio stations Storing Radio Stations Drivers are encouraged to store the radio station while the vehicle is parked see Defensive Driving on page 9 3 Tune...

Page 193: ...radio service based in the 48 contiguous United States and 10 Canadian provinces XM Satellite Radio has a wide variety of programming and commercial free music coast to coast and in digital quality so...

Page 194: ...the FAV button or BAND button to display the favorites again Adding and Removing Categories Categories cannot be added or removed while the vehicle is moving faster than 8 km h 5 mph To add or remove...

Page 195: ...of programming favorites XM Radio Messages XL Explicit Language Channels These channels or any others can be blocked at a customer s request by calling 1 800 929 2100 in the U S and 1 877 438 9677 in...

Page 196: ...for the selected category The system is working properly XM Theftlocked The XM receiver in the vehicle could have previously been in another vehicle For security purposes XM receivers cannot be swappe...

Page 197: ...educe interference some static can occur especially around tall buildings or hills causing the sound to fade in and out XM Satellite Radio Service XM Satellite Radio Service gives digital radio recept...

Page 198: ...due to CD R or CD RW quality the method of recording the quality of the music that has been recorded and the way the CD R or CD RW has been handled Handle them carefully Store CD Rs or CD RWs in thei...

Page 199: ...ct all CDs press and hold the Z EJECT button for two seconds Playing a CD If the ignition or radio is turned off with a CD in the player it stays in the player When the ignition or radio is turned on...

Page 200: ...ks on the CD SEEK Press to go to the next track Press and hold or press multiple times to continue moving forward through the tracks on the CD s REV Fast Reverse Press and hold to reverse playback qui...

Page 201: ...ere recorded onto a CD R or CD RW disc The files can be recorded with the following fixed bit rates 32 kbps 40 kbps 56 kbps 64 kbps 80 kbps 96 kbps 112 kbps 128 kbps 160 kbps 192 kbps 224 kbps 256 kbp...

Page 202: ...n the ID3 tag If the song name is not present in the ID3 tag then the radio displays the file name without the extension such as mp3 as the track name Track names longer than 32 characters or 4 pages...

Page 203: ...laying FWD Fast Forward Press and hold to advance playback quickly Sound is heard at a reduced volume and the elapsed time of the file displays Release FWD to resume playing The elapsed time of the fi...

Page 204: ...plays To change from playback by artist to playback by album 1 Press the softkey located below the Sort By tab 2 Press one of the softkeys below the Album tab from the sort screen 3 Press the softkey...

Page 205: ...d condition without any label load one CD at a time and keep the CD player and the loading slot free of foreign materials liquids and debris If an error displays see CD Messages later in this section...

Page 206: ...RSE System on page 7 39 for more information In some vehicles depending on audio options the rear speakers can be muted when the RSA power is turned on See Rear Seat Audio RSA System on page 7 49 for...

Page 207: ...howing the track or chapter number will display when a disc is in either slot Press the DVD CD AUX button again and the system automatically searches for an auxiliary input device see Auxiliary Device...

Page 208: ...ential order To use random 1 Press the softkey under the RDM tab until Random Current Disc displays 2 Press the softkey again to turn off random play MP3 and WMA Supported Files Format The radio can p...

Page 209: ...that was recorded without folders or playlists When displaying the name of the folder the radio displays ROOT When the disc contains only playlists and compressed audio files but no folders all files...

Page 210: ...ted as special folders containing compressed audio song files Playlists that have an m3u or pls file extension and are stored on a USB device may be supported by the radio with a USB port Playing an M...

Page 211: ...o listen to files by another artist press the softkey located below either arrow tab The disc goes to the next or previous artist in alphabetical order Continue pressing either softkey below the arrow...

Page 212: ...g a disc into the system depending on media type and format ranges from 5 to 20 seconds for a CD and up to 30 seconds for a DVD Ejecting a Disc Z DVD Eject Press and release to eject the disc currentl...

Page 213: ...d for more than two seconds again or until the driver turns the ignition off and exits the vehicle f Tune Turn to select tracks on a CD or DVD SEEK Press to return to the start of the current track or...

Page 214: ...ess the DVD menu The DVD menu is different on every DVD Use the softkeys located under the navigation arrows to navigate the cursor through the DVD menu After making a selection press this button This...

Page 215: ...s not automatically power on when the DVD A is inserted into the DVD slot It must be manually turned on by the rear seat occupant through the remote control power button Stopping and Resuming Playback...

Page 216: ...is not playing correctly for any other reason try a known good disc If any error occurs repeatedly or if an error cannot be corrected contact your dealer If the radio displays an error message write...

Page 217: ...in either slot Press again and the system automatically searches for an auxiliary input device such as a portable audio player If a portable audio player is not connected No Aux Input Device displays...

Page 218: ...evice To connect a USB storage device connect the device to the USB port located in the center console or on the instrument panel To connect an iPod connect one end of the USB cable that came with the...

Page 219: ...lays 4 Information Press to display additional information about the selected track Using Softkeys to Control a USB Storage Device or iPod The five softkeys below the radio display are used to control...

Page 220: ...igator Press the softkey below h to view and select a file on an iPod using the iPod s menu system Files are sorted by Playlists Artists Albums Genres Songs Composers To select files 1 Press the softk...

Page 221: ...ress the softkey below 2 to turn shuffle off This is the default mode when a USB storage device or iPod is first connected 2 Shuffle All Songs Shuffle Songs Press the softkey below or C to shuffle all...

Page 222: ...r button for more than two seconds to stop all system features such as radio video screen Rear Seat Audio RSA DVD and or CD While Parental Control is on a padlock icon displays The radio can be turned...

Page 223: ...or if the headphones are out of range of the transmitters for more than three minutes If you move too far forward or step out of the vehicle the headphones lose the audio signal To adjust the volume...

Page 224: ...are color coded to match typical home entertainment system equipment The A V jacks located on the rear of the floor console allow audio or video signals to be connected from an auxiliary device such a...

Page 225: ...Output Audio from the DVD player or auxiliary inputs can be heard through the following possible sources Wireless headphones Vehicle speakers Vehicle wired headphone jacks on the RSA system if the veh...

Page 226: ...ction for more information Remote Control To use the remote control aim it at the transmitter window at the rear of the RSE overhead console and press the desired button Direct sunlight or very bright...

Page 227: ...splay Menu Press this button to adjust the brightness screen display mode normal full or zoom and display the language menu q Return Press this button to exit the current active menu and return to the...

Page 228: ...disc Subtitles Press this button to turn on or off subtitles and to move through subtitle options when a DVD is playing The format and content of this function vary for each disc AUX Auxiliary Press...

Page 229: ...input connections at both devices The remote control does not work Check to make sure there is no obstruction between the remote control and the transmitter window Check the batteries to make sure the...

Page 230: ...that is in the vehicle The video screen can display one of the following Disc Load Eject Error This message displays when there are disc load or eject problems Disc Format Error This message displays...

Page 231: ...The radio functionality is controlled by both the RSA and the front radio Only one band can be tuned to at one time Changing the band on the RSA or the front radio will change the band on the other s...

Page 232: ...assengers are listening to the radio While listening to a disc press the left seek arrow to go back to the start of the current track or chapter if more than ten seconds have played Press the right se...

Page 233: ...for more information If the cell phone has voice dialing capability learn to use that feature to access the address book or contact list See Voice Pass Thru in this section for more information See S...

Page 234: ...for later calls To prevent missed calls a minimum volume level is used if the volume is turned down too low Bluetooth Controls Use the buttons located on the steering wheel to operate the in vehicle B...

Page 235: ...this process see the cell phone manufacturer s user guide 5 Locate the device named Your Vehicle in the list on the cell phone Follow the instructions on the cell phone to enter the PIN provided in S...

Page 236: ...equipped The following commands are used to delete and store phone numbers Store This command will store a phone number or a group of numbers as a name tag Digit Store This command allows a phone numb...

Page 237: ...quipped To delete all name tags 1 Press and hold b g for two seconds 2 Say Delete all name tags Listing Stored Numbers The list command will list all stored numbers and name tags Using the List Comman...

Page 238: ...d followed by a tone After the last digit has been entered say Dial Once connected the person called will be heard through the audio speakers Using the Re dial Command 1 Press and hold b g for two sec...

Page 239: ...and then say Mute call To cancel mute press b g and then say Un mute call Transferring a Call Audio can be transferred between the Bluetooth system and the cell phone The cell phone must be paired and...

Page 240: ...n phone system Account numbers can also be stored for use Sending a Number or Name Tag During a Call 1 Press b g The system responds Ready followed by a tone 2 Say Dial 3 Say the number or name tag to...

Page 241: ...S Patent s 5 451 942 5 956 674 5 974 380 5 978 762 6 487 535 other U S and worldwide patents issued pending DTS and the Symbol are registered trademarks and DTS Digital Surround and the DTS logos are...

Page 242: ...Black plate 60 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 7 60 Infotainment System 2 NOTES...

Page 243: ...Control Systems Dual Automatic Climate Control System The heating cooling and ventilation in the vehicle can be controlled with this system The vehicle also has a flow through ventilation system descr...

Page 244: ...mperature buttons are used to adjust the temperature of the air coming through the system on the driver or passenger side of the vehicle The temperature can be adjusted even if the system is turned of...

Page 245: ...4 F temperature setting and allow about 20 minutes for the system to regulate Use the driver or passenger temperature buttons to adjust the temperature setting as necessary If a temperature setting of...

Page 246: ...nd side window vents In this mode the system turns off recirculation and runs the air conditioning compressor unless the outside temperature is close to freezing The recirculation mode cannot be selec...

Page 247: ...e used to help prevent outside air and odors from entering the vehicle The recirculation mode cannot be used with floor defog or defrost modes If recirculation is selected with one of those modes the...

Page 248: ...ranty Heated Mirror For vehicles with heated outside rearview mirrors the mirrors heat to help clear fog or frost from the surface of the mirror when the rear window defog button is pressed See Power...

Page 249: ...ler air to the side of the vehicle facing the sun The recirculation mode will also be used as needed to maintain cool outlet temperatures Air Vents Use the air outlets located in the center and on the...

Page 250: ...Black plate 8 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 8 8 Climate Controls 2 NOTES...

Page 251: ...ssory Power RAP 9 31 Shifting Into Park 9 31 Shifting out of Park 9 32 Parking over Things That Burn 9 33 Engine Exhaust Engine Exhaust 9 33 Running the Vehicle While Parked 9 34 Automatic Transmissio...

Page 252: ...area To avoid distracted driving always keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving situations Use a hands free method to place or rece...

Page 253: ...other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they might do and be ready Allow enough following distance between you and the dri...

Page 254: ...ill be used when the brake is applied Once the power assist is used up it can take longer to stop and the brake pedal will be harder to push Steering Hydraulic Power Steering Your vehicle has hydrauli...

Page 255: ...much speed or steering in a curve causes tires to slip and lose cornering force Acceleration Skid too much throttle causes the driving wheels to spin Defensive drivers avoid most skids by taking reas...

Page 256: ...ff road driving One of the best ways to control the vehicle is to control the speed WARNING When driving off road bouncing and quick changes in direction can easily throw you out of position This coul...

Page 257: ...the vehicle see Vehicle Load Limits and Tires Environmental Concerns Always use established trails roads and areas that have been set aside for public off road recreational driving and obey all poste...

Page 258: ...ic transfer case shifting the transfer case to N Neutral can cause your vehicle to roll even if the transmission is in P Park This is because the N Neutral position on the transfer case overrides the...

Page 259: ...void turns that take the vehicle across the incline of the hill A hill that can be driven straight up or down might be too steep to drive across Driving across an incline puts more weight on the downh...

Page 260: ...ce you and your passengers could drown Drive your vehicle on safe surfaces only Driving in Water WARNING Driving through rushing water can be dangerous Deep water can sweep your vehicle downstream and...

Page 261: ...g through large puddles and deep standing or flowing water WARNING Wet brakes can cause crashes They might not work as well in a quick stop and could cause pulling to one side You could lose control o...

Page 262: ...ving tips include Keep the vehicle well ventilated Keep the interior temperature cool Keep your eyes moving scan the road ahead and to the sides Check the rearview mirror and vehicle instruments often...

Page 263: ...the road creating less traction or grip Wet ice can occur at about 0 C 32 F when freezing rain begins to fall resulting in even less traction Avoid driving on wet ice or in freezing rain until roads...

Page 264: ...ere Open a window about 5 cm 2 in on the side of the vehicle that is away from the wind to bring in fresh air Fully open the air outlets on or under the instrument panel Adjust the climate control sys...

Page 265: ...s possible and avoid going above 56 km h 35 mph For information about using tire chains on the vehicle see Tire Chains on page 10 71 Rocking Your Vehicle to Get It Out Turn the steering wheel left and...

Page 266: ...ould not be covered by warranty Your vehicle has recovery hooks at the front of the vehicle You can use them if you are stuck off road and need to be pulled to some place where you can continue drivin...

Page 267: ...pillar With the driver door open you will find the label attached below the door lock post striker The Tire and Loading Information label shows the number of occupant seating positions A and the maxi...

Page 268: ...capacity For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650...

Page 269: ...s 2 136 kg 300 lbs C Available Occupant and Cargo Weight 317 kg 700 lbs Example 2 A Vehicle Capacity Weight for Example 2 453 kg 1 000 lbs B Subtract Occupant Weight 68 kg 150 lbs 5 136 kg 750 lbs C A...

Page 270: ...he GVWR includes the weight of the vehicle all occupants fuel and cargo The Certification Tire label also tells the maximum weights for the front and rear axles called Gross Axle Weight Rating GAWR To...

Page 271: ...hicle the right way If things are put inside your vehicle like suitcases tools packages or anything else they go as fast as the vehicle goes If you have to stop or turn quickly or if there is a crash...

Page 272: ...box flareboard Any load that extends beyond the vehicle s taillamp area must be properly marked according to local laws and regulations Remember not to exceed the Gross Axle Weight Rating GAWR of the...

Page 273: ...he Cargo Management System C are not intended for attachment of aftermarket equipment See www gmupfitter com for additional pick up box load bearing structural information Truck Camper Loading Informa...

Page 274: ...not include the weight of the people inside But use about 68 kg 150 lbs for each seat The total cargo load must not be more than the vehicle s CWR Refer to the Truck Camper Loading Information label i...

Page 275: ...horten the center of gravity zone of the vehicle If the slide in camper and its load weighs less than the CWR the center of gravity zone for your vehicle may be larger Secure loose items to prevent we...

Page 276: ...yet broken in Hard stops with new linings can mean premature wear and earlier replacement Follow this breaking in guideline every time you get new brake linings Do not tow a trailer during break in S...

Page 277: ...RAP on page 9 31 This position locks the ignition It also locks the transmission on automatic transmission vehicles The key can be removed in LOCK OFF Do not turn the engine off when the vehicle is m...

Page 278: ...e radio and the windshield wipers operate while the engine is off Use this position if the vehicle must be pushed or towed C ON RUN This position can be used to operate the electrical accessories and...

Page 279: ...the vehicle starts If the engine does not start and the key is held in START cranking will be stopped after 15 seconds to prevent cranking motor damage To prevent gear damage this system also prevents...

Page 280: ...ngine coolant heater operation at temperatures above 18 C 0 F To Use the Engine Coolant Heater 1 Turn off the engine 2 Open the hood and unwrap the electrical cord The cord is secured to the engine co...

Page 281: ...you are on fairly level ground use the steps that follow If you are pulling a trailer see Driving Characteristics and Towing Tips on page 9 66 1 Hold the brake pedal down then set the parking brake 2...

Page 282: ...the transmission Then you should be able to pull the shift lever out of P Park Shifting out of Park This vehicle is equipped with an electronic shift lock release system The shift lock release is des...

Page 283: ...parking garages tunnels deep snow that may block underbody airflow or tail pipes The exhaust smells or sounds strange or different The exhaust system leaks due to corrosion or damage The vehicle exha...

Page 284: ...ith the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the engine running the vehicle can move suddenly You or ot...

Page 285: ...he vehicle when the engine is running unless you have to If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when...

Page 286: ...anty Be sure the engine is not running at high speed when shifting the vehicle D Drive This position is for normal driving It provides the best fuel economy for the vehicle If you need more power for...

Page 287: ...ad and hill grade If the shift stabilization feature determines that a current vehicle speed cannot be maintained the transmission does not upshift and instead holds the current gear In some cases thi...

Page 288: ...lable when the Range Selection Mode is active See Tow Haul Mode on page 9 38 for more information While using the Range Selection Mode Cruise Control and the Tow Haul Mode can be used Tow Haul Mode Th...

Page 289: ...hen extra traction is needed This is like four wheel drive but there is no separate lever or switch to engage or disengage the front axle It is fully automatic and adjusts itself as needed for road co...

Page 290: ...ong four driving settings Indicator lights in the dial show which setting you are in The indicator lights will come on briefly when you turn on the ignition and one will stay on If the lights do not c...

Page 291: ...case to N Neutral can cause the vehicle to roll even if the transmission is in P Park You or someone else could be seriously injured Be sure to set the parking brake before placing the transfer case...

Page 292: ...en shifting between Four Wheel Drive Low and Four Wheel Drive High ranges or from transfer case N Neutral with the engine running If the knob is turned to the Four Wheel Drive Low position when the ve...

Page 293: ...nsmission in N Neutral attempt the shift again Shifting into Neutral To shift the transfer case to N Neutral 1 Make sure the vehicle is parked so that it will not roll 2 Set the parking brake and pres...

Page 294: ...fting the transmission into gear 5 Start the engine and shift the transmission to the desired position Excessively shifting the transfer case into or out of the different modes may cause the transfer...

Page 295: ...s not change the time needed to get a foot up to the brake pedal or always decrease stopping distance If you get too close to the vehicle in front of you there will not be enough time to apply the bra...

Page 296: ...ature uses the stability system hydraulic brake control module to supplement the power brake system under conditions where the driver has quickly and forcefully applied the brake pedal in an attempt t...

Page 297: ...he computer senses a discrepancy between the intended path and the direction the vehicle is actually traveling StabiliTrak selectively applies braking pressure at any one of the vehicle s brakes to as...

Page 298: ...on the instrument panel The traction control part of StabiliTrak can be turned off by pressing and releasing the TCS StabiliTrak button if both systems traction control and StabiliTrak were previousl...

Page 299: ...light will flash if it senses that any of the wheels are spinning or beginning to lose traction while driving If traction control is turned off only the brake traction control portion of traction con...

Page 300: ...ve the vehicle Cruise Control WARNING Cruise control can be dangerous where you cannot drive safely at a steady speed So do not use the cruise control on winding roads or in heavy traffic Cruise contr...

Page 301: ...g a Set Speed If the cruise control is set at a desired speed and then the brakes are applied the cruise control is disengaged without erasing the set speed from memory Once the vehicle speed reaches...

Page 302: ...lower gear to keep the speed down It may be necessary to apply the brake or manually shift the transmission to a lower gear The vehicle may shift to a higher gear when grade braking assistance is no...

Page 303: ...check all mirrors before backing How the System Works URPA comes on automatically when the shift lever is moved into R Reverse A single tone sounds to indicate the system is working URPA operates only...

Page 304: ...PARK ASST BLOCKED SEE OWNERS MANUAL This message can occur under the following conditions The ultrasonic sensors are not clean Keep the vehicle s rear bumper free of mud dirt snow ice and slush For c...

Page 305: ...earview mirror The video image disappears after the vehicle is shifted out of R Reverse Turning the RVC System On or Off To turn off the RVC system press and hold z located on the inside rearview mirr...

Page 306: ...crease the contrast of the screen Symbols The navigation system may have a feature that allows for viewing parking assist symbols on the navigation screen while using the RVC The Ultrasonic Rear Park...

Page 307: ...P Park 3 Press MENU to enter the configure menu options Turn the Multifunction knob until the Display feature is highlighted and press the Multifunction knob Or press the Display screen button 4 Selec...

Page 308: ...sconnect the camera connectors from the chassis harness located behind the license plate by pressing on the release tab on each connector A Chassis harness connector B Release tab C Camera connector 3...

Page 309: ...em display in the rearview mirror may turn off or not appear as expected due to one of the following conditions If this occurs the left indicator light on the mirror will flash A slow flash may indica...

Page 310: ...Identification Number VIN shows the code letter or number that identifies the vehicle s engine The VIN is at the top left of the instrument panel See Vehicle Identification Number VIN on page 12 1 Ve...

Page 311: ...ecommend against the use of gasolines containing MMT See Fuel Additives on page 9 62 for additional information California Fuel Requirements If the vehicle is certified to meet California Emissions St...

Page 312: ...change can help clean deposits from fuel injectors and intake valves GM Fuel System Treatment PLUS is the only gasoline additive recommended by General Motors It is available at your dealer Gasolines...

Page 313: ...M or CGSB specifications can affect driveability and could cause the malfunction indicator lamp to come on As the outside temperature approaches freezing ethanol fuel distributors should supply winter...

Page 314: ...5 Ethanol on page 9 63 To remove the fuel cap turn it slowly counterclockwise WARNING Fuel can spray out on you if you open the fuel cap too quickly If you spill fuel and then something ignites it you...

Page 315: ...Indicator Lamp on page 5 21 Filling a Portable Fuel Container WARNING Never fill a portable fuel container while it is in the vehicle Static electricity discharge from the container can ignite the fue...

Page 316: ...ler Important points for pulling a trailer There are many different laws including speed limit restrictions having to do with trailering Make sure the rig will be legal not only where you live but als...

Page 317: ...Carbon Monoxide see Engine Exhaust on page 9 33 Towing a trailer requires a certain amount of experience The combination you are driving is longer and not as responsive as the vehicle itself Get acqu...

Page 318: ...s important to check occasionally to be sure the trailer bulbs are still working Driving on Grades Reduce speed and shift to a lower gear before starting down a long or steep downgrade If the transmis...

Page 319: ...ure the transfer case is in a drive gear and not in N Neutral 6 Release the brake pedal WARNING It can be dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking...

Page 320: ...iven properly For example if the trailer is too heavy the brakes may not work well or even at all The driver and passengers could be seriously injured The vehicle may also be damaged the resulting rep...

Page 321: ...on any special equipment on the vehicle and the amount of tongue weight the vehicle can carry See Weight of the Trailer Tongue later in this section for more information Trailer weight rating TWR is c...

Page 322: ...4 309 kg 9 500 lbs 7 257 kg 16 000 lbs 6 0LV8 Fifth Wheel Trailer 3 73 4 309 kg 9 500 lbs 7 257 kg 16 000 lbs 6 0LV8 Conventional Trailer 4 10 5 897 kg 13 000 lbs 9 299 kg 20 500 lbs 6 0LV8 Fifth Whe...

Page 323: ...lbs 3500 Series 2WD Long Box Dual Rear Wheels 6 0LV8 Conventional Trailer 3 73 4 037 kg 8 900 lbs 7 257 kg 16 000 lbs 6 0LV8 Fifth Wheel Trailer 3 73 4 037 kg 8 900 lbs 7 257 kg 16 000 lbs 6 0LV8 Con...

Page 324: ...model is neither designed nor intended to tow fifth wheel or gooseneck trailers Ask your dealer for trailering information or advice or write us at our Customer Assistance Offices See Customer Assist...

Page 325: ...ht Distributing 907 2 000 lbs 2500 Fifth Wheel Gooseneck 1 361 kg 3 000 lbs 3500 Single Rear Wheels Fifth Wheel Gooseneck 1 814 kg 4 000 lbs 3500 Dual Rear Wheels Fifth Wheel Gooseneck 2 495 kg 5 500...

Page 326: ...on of the tow vehicle and trailer does not exceed any of its weight ratings GCWR GVWR RGAWR Trailer Weight Rating or Tongue Weight The only way to be sure it is not exceeding any of these ratings is t...

Page 327: ...r hitch platform Always leave just enough slack so the combination can turn Never allow safety chains to drag on the ground Trailer Brakes A loaded trailer that weighs more than 900 kg 2 000 lbs needs...

Page 328: ...mode button located at the end of the shift lever This will boost the vehicle system voltage and properly charge the battery If the trailer is too light for Tow Haul Mode turn on the headlamps as a se...

Page 329: ...l is designed to be most effective when the vehicle and trailer combined weight is at least 75 percent of the vehicle s Gross Combined Weight Rating GCWR See Weight of the Trailer in Trailer Towing on...

Page 330: ...e the vehicle s antilock brake or StabiliTrak systems to activate power sent to the trailer s brakes will be automatically adjusted to minimize trailer wheel lock up This does not imply that the trail...

Page 331: ...em is used only with trailers that are equipped with electric brakes All applicable local and federal laws and regulations are followed All electrical and mechanical connections to the trailer are mad...

Page 332: ...e Trailer Gain setting to change Activating the Manual Trailer Brake Apply lever Connecting a trailer equipped with electric trailer brakes All DIC warning and service messages must first be acknowled...

Page 333: ...er Brake Control Panel and is used to apply the trailer s electric brakes independent of the vehicle s brakes This lever is used in the Trailer Gain Adjustment Procedure to properly adjust the power o...

Page 334: ...thout electric brakes will not clear the six dashed lines 4 Adjust the Trailer Gain by using the gain adjustment buttons on the Trailer Brake Control Panel 5 Drive the vehicle with the trailer attache...

Page 335: ...rn off if the driver acknowledges this message or if the trailer harness is re connected If the disconnect occurs while the vehicle is moving this message will continue until the ignition is turned of...

Page 336: ...r may be able to diagnose and repair problems with the trailer However any diagnosis and repair of the trailer is not covered under the vehicle warranty Please contact your trailer dealer for assistan...

Page 337: ...n if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicle see Servicing the Airbag Equipped Vehicle on page 3 32 and Adding Equipme...

Page 338: ...Black plate 88 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 9 88 Driving and Operating 2 NOTES...

Page 339: ...29 Four Wheel Drive 10 29 Front Axle 10 29 Noise Control System 10 29 Starter Switch Check 10 30 Automatic Transmission Shift Lock Control Function Check 10 31 Ignition Transmission Lock Check 10 31 P...

Page 340: ...ls 10 67 Uniform Tire Quality Grading 10 68 Wheel Alignment and Tire Balance 10 69 Wheel Replacement 10 70 Tire Chains 10 71 If a Tire Goes Flat 10 71 Tire Changing 10 73 Full Size Spare Tire 10 82 Ju...

Page 341: ...rials Special handling may be necessary For additional information see www dtsc ca gov hazardouswaste perchlorate Accessories and Modifications Adding non dealer accessories or making modifications to...

Page 342: ...knowledge service manual tools or parts Always follow owner manual procedures and consult the service manual for your vehicle before doing any service work If doing some of your own service work use t...

Page 343: ...ont of the vehicle and locate the secondary hood release This is located under the hood near the center of the grille 3 Push the secondary hood release to the right 4 Lift the hood Before closing the...

Page 344: ...Black plate 6 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 10 6 Vehicle Care Engine Compartment Overview 6 2 L V8 Engine Shown 6 0 L V8 Engine Similar...

Page 345: ...Fluid under Brake Fluid on page 10 26 L Engine Compartment Fuse Block on page 10 39 M Windshield Washer Fluid Reservoir See Adding Washer Fluid under Washer Fluid on page 10 24 If the vehicle has a di...

Page 346: ...Add Engine Oil If the oil is below the cross hatched area at the tip of the dipstick add 1 L 1 qt of the recommended oil and then recheck the level See Selecting the Right Engine Oil in this section...

Page 347: ...whether the oil is approved to the dexos1 specification Viscosity Grade SAE 5W 30 is the best viscosity grade for the vehicle Do not use other viscosity grade oils such as SAE 10W 30 10W 40 or 20W 50...

Page 348: ...s driven Based on driving conditions the mileage at which an oil change is indicated can vary considerably For the oil life system to work properly the system must be reset every time the oil is chang...

Page 349: ...times within five seconds 3 Display the OIL LIFE REMAINING on the DIC If the display shows 100 the system is reset See Driver Information Center DIC on page 5 30 If the vehicle has a CHANGE ENGINE OIL...

Page 350: ...ve the shift lever through each gear range pausing for about three seconds in each range Then move the shift lever back to P Park 4 Allow the engine to idle 500 800 rpm for at least one minute Slowly...

Page 351: ...ssary to bring the level into the COLD band It does not take much fluid generally less than 0 5 L 1 pint Do not overfill 6 Perform a hot check at the first opportunity after the transmission reaches a...

Page 352: ...ission temperature is between 71 C and 93 C 160 F and 200 F add or drain fluid as necessary to bring the level into the HOT band If the fluid level is low add only enough fluid to bring the level into...

Page 353: ...ilter To inspect the air cleaner filter remove the engine air cleaner filter from the vehicle by following Steps 1 through 6 When the engine air cleaner filter is removed lightly shake it to release l...

Page 354: ...rge Tank B Coolant Surge Tank Pressure Cap C Engine Cooling Fan s Out of View WARNING An electric engine cooling fan under the hood can start up even when the engine is not running and can cause injur...

Page 355: ...proper coolant mixture With plain water or the wrong mixture the engine could get too hot but you would not get the overheat warning The engine could catch fire and you or others could be burned Use a...

Page 356: ...help protect the environment and your health Checking Coolant The vehicle must be on a level surface when checking the coolant level Check to see if coolant is visible in the coolant surge tank If the...

Page 357: ...ectric fan WARNING Steam and scalding liquids from a hot cooling system can blow out and burn you badly They are under pressure and if you turn the surge tank pressure cap even a little they can come...

Page 358: ...e coolant level inside the coolant surge tank may be lower If the level is lower add more of the proper mixture to the coolant surge tank until the level reaches the FULL COLD mark 5 Replace the press...

Page 359: ...sistance Program U S and Canada on page 13 8 or Roadside Assistance Program Mexico on page 13 10 If the decision is made to lift the hood make sure the vehicle is parked on a level surface Then check...

Page 360: ...3 for information on driving to a safe place in an emergency If No Steam Is Coming from the Engine Compartment The ENGINE OVERHEATED STOP ENGINE or the ENGINE OVERHEATED IDLE ENGINE message along with...

Page 361: ...rs helps prevent engine damage In this mode a loss in power and engine performance will be noticed This operating mode allows the vehicle to be driven to a safe place in an emergency Driving extended...

Page 362: ...let the engine compartment cool down 2 Wipe the cap and the top of the reservoir clean 3 Unscrew the cap and wipe the dipstick with a clean rag 4 Replace the cap and completely tighten it 5 Remove th...

Page 363: ...sher fluid tank and other parts of the washer system Fill the washer fluid tank only three quarters full when it is very cold This allows for fluid expansion if freezing occurs which could damage the...

Page 364: ...lways be replaced as complete axle sets Brake Pedal Travel See your dealer if the brake pedal does not return to normal height or if there is a rapid increase in pedal travel This could be a sign that...

Page 365: ...work is done on the brake hydraulic system WARNING If too much brake fluid is added it can spill on the engine and burn if the engine is hot enough You or others could be burned and the vehicle could...

Page 366: ...For example just a few drops of mineral based oil such as engine oil in the brake hydraulic system can damage brake hydraulic system parts so badly that they will have to be replaced Do not let someon...

Page 367: ...leak suspected or an unusual noise is heard A fluid loss could indicate a problem Have it inspected and repaired by your dealer Front Axle It is not necessary to regularly check the front axle fluid...

Page 368: ...of the fan shroud if the vehicle has one Air Intake Removal of the air cleaner silencer Modification of the air cleaner Exhaust Removal of the muffler and or resonator Removal of the exhaust pipes and...

Page 369: ...tion Transmission Lock Check While parked and with the parking brake set try to turn the ignition to LOCK OFF in each shift lever position The ignition should turn to LOCK OFF only when the shift leve...

Page 370: ...ement blades come in different types and are removed in different ways To replace the wiper blade assembly 1 Pull the windshield wiper arm connector away from the windshield 2 Squeeze the grooved area...

Page 371: ...le should Be placed so the headlamps are 7 6 m 25 ft from a light colored wall Have all four tires on a level surface which is level all the way to the wall Be placed so it is perpendicular to the wal...

Page 372: ...of the headlamp not being adjusted This allows only the beam of light from the headlamp being adjusted to be seen on the flat surface 7 Locate the vertical headlamp aiming screws which are under the...

Page 373: ...eadlamp C High Beam Headlamp D Park Turn Signal Lamp 1 Open the hood See Hood on page 10 5 2 When replacing a driver side bulb on a vehicle with duel batteries see your dealer 3 When replacing a bulb...

Page 374: ...arward until the outer pins on the taillamp assembly disengage from the vehicle A Stoplamp Turn Signal Lamp Taillamp B Back up Lamp C Sidemarker Lamp 4 Turn the bulb socket counterclockwise to remove...

Page 375: ...b socket back into the lamp assembly by turning it clockwise 1 4 turn into the assembly 6 Reinstall the lamp assembly and tighten the screws License Plate Lamp A License Plate Lamp Housing B Bulb C Bu...

Page 376: ...lectrical System Overload The vehicle has fuses and circuit breakers to protect against an electrical system overload When the current electrical load is too heavy the circuit breaker opens and closes...

Page 377: ...nd Circuit Breakers The wiring circuits in the vehicle are protected from short circuits by a combination of fuses circuit breakers and fusible thermal links This greatly reduces the chance of fires c...

Page 378: ...Black plate 40 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 10 40 Vehicle Care...

Page 379: ...or 9 Antilock Brake System 2 Fuses Usage 10 Trailer Back up Lamps 11 Driver Side Low Beam Headlamp 12 Engine Control Module Battery 13 Fuel Injectors Ignition Coils Right Side 14 Transmission Control...

Page 380: ...nition Fuses Usage 41 Amplifier 42 Audio System 43 Miscellaneous Ignition Cruise Control 44 Not Used 45 Airbag System Battery 46 Instrument Panel Cluster 47 Power Take Off 48 Auxiliary Climate Control...

Page 381: ...ot Used 72 Left Bussed Electrical Center 2 Relays Usage FAN HI Cooling Fan High Speed FAN LO Cooling Fan Low Speed FAN CNTRL Cooling Fan Control HDLP LO HID Low Beam Headlamp FOG LAMP Front Fog Lamps...

Page 382: ...heel Controls Backlight 4 Driver Door Module 5 Dome Lamps Driver Side Turn Signal Fuses Usage 6 Driver Side Turn Signal Stoplamp 7 Instrument Panel Back Lighting 8 Passenger Side Turn Signal Stoplamp...

Page 383: ...ing Assist Power Liftgate 21 Power Door Lock 1 Lock Feature 22 Driver Information Center DIC Fuses Usage 23 Rear Wiper 24 Cooled Seats 25 Driver Seat Module Remote Keyless Entry System 26 Driver Power...

Page 384: ...ODY 2 Body Harness Connector 2 BODY 1 Body Harness Connector 1 BODY 3 Body Harness Connector 3 HEADLINER 3 Headliner Harness Connector 3 Harness Connector Usage HEADLINER 2 Headliner Harness Connector...

Page 385: ...use serious injury Check all tires frequently to maintain the recommended pressure Tire pressure should be checked when the tires are cold Overinflated tires are more likely to be cut punctured or bro...

Page 386: ...n occur when coming into contact with road hazards like potholes or sharp edged objects or when sliding into a curb The warranty does not cover this type of damage Keep tires set to the correct inflat...

Page 387: ...ed The TIN is molded onto both sides of the tire although only one side may have the date of manufacture E Tire Ply Material The type of cord and number of plies in the sidewall and under the tread F...

Page 388: ...sportation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation Motor Vehicle Safety Standards E Tire Identification Number TIN...

Page 389: ...C of the tire illustration it would mean that the tire s sidewall is 75 percent as high as it is wide D Construction Code A letter code is used to indicate the type of ply construction in the tire The...

Page 390: ...cription The service description indicates the load index and speed rating of a tire If two numbers are given as in the example 120 116 then this represents the load index for single versus dual wheel...

Page 391: ...tire manufacturer production plant brand and date of production GVWR Gross Vehicle Weight Rating See Vehicle Load Limits on page 9 16 GAWR FRT Gross Axle Weight Rating for the front axle See Vehicle L...

Page 392: ...cles Recommended Inflation Pressure Vehicle manufacturer s recommended tire inflation pressure as shown on the tire placard See Tire Pressure on page 10 55 and Vehicle Load Limits on page 9 16 Radial...

Page 393: ...y attached to a vehicle showing the vehicle capacity weight and the original equipment tire size and recommended inflation pressure See Tire and Loading Information Label under Vehicle Load Limits on...

Page 394: ...tire pressure Proper tire inflation cannot be determined by looking at the tire Check the tire inflation pressure when the tires are cold meaning the vehicle has not been driven for at least three hou...

Page 395: ...ended cold tire pressure shown on the Tire and Loading Information label Return the tires to the recommended cold tire inflation pressure when high speed driving has ended See Vehicle Load Limits on p...

Page 396: ...e start ups as long as the malfunction exists When the malfunction indicator is illuminated the system may not be able to detect or signal low tire pressure as intended TPMS malfunctions may occur for...

Page 397: ...e 5 45 The low tire pressure warning light may come on in cool weather when the vehicle is first started and then turn off as the vehicle is driven This could be an early indicator that the air pressu...

Page 398: ...ss later in this section The TPMS sensor matching process was not done or not completed successfully after rotating the tires The malfunction light and the DIC message should go off after successfully...

Page 399: ...cess is 1 Set the parking brake 2 Turn the ignition to ON RUN with the engine off 3 Press the Remote Keyless Entry RKE transmitter s Q and buttons at the same time for approximately five seconds The h...

Page 400: ...tire has a puncture cut or other damage that cannot be repaired well because of the size or location of the damage Tire Rotation Tires should be rotated every 12 000 km 7 500 mi See Maintenance Sched...

Page 401: ...se this rotation pattern when rotating the tires if the vehicle has polished forged aluminum dual rear wheels The spare wheel can be used in any position and can be rotated with the rear inner wheels...

Page 402: ...le has one is stored properly Push pull and then try to rotate or turn the tire If it moves tighten the cable See Storing a Flat or Spare Tire and Tools under Tire Changing on page 10 73 Dual Tire Rot...

Page 403: ...ires will typically need to be replaced due to wear before they may need to be replaced due to age Consult the tire manufacturer for more information on when tires should be replaced Vehicle Storage T...

Page 404: ...n on page 10 62 for information on proper tire rotation WARNING Tires could explode during improper service Attempting to mount or dismount a tire could cause injury or death Only your dealer or autho...

Page 405: ...l Different Size Tires and Wheels If wheels or tires are installed that are a different size than the original equipment wheels and tires vehicle performance including its braking ride and handling ch...

Page 406: ...diameters of 10 to 12 inches 25 to 30 cm or to some limited production tires While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades they must...

Page 407: ...rate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Sa...

Page 408: ...with new GM original equipment parts WARNING Using the wrong replacement wheels wheel bolts or wheel nuts can be dangerous It could affect the braking and handling of the vehicle Tires can lose air an...

Page 409: ...f its manufacturer recommends it for the vehicle s tire size combination and road conditions Follow that manufacturer s instructions To avoid vehicle damage drive slowly and readjust or remove the tra...

Page 410: ...ppropriate safety equipment and training If a jack is provided with the vehicle it is designed only for changing a flat tire If it is used for anything else you or others could be badly injured or kil...

Page 411: ...Retaining Bolt D Jack E Jack Knob F Tool Kit and Jack Tools G Retaining Bracket and Wing Nut The equipment needed to change a flat tire is stored under the passenger side second row seat The spare ti...

Page 412: ...move the spare tire lock To remove the spare tire lock insert the ignition key turn it clockwise and pull the lock straight out 2 Assemble the wheel wrench H and the two jack handle extensions I as sh...

Page 413: ...k to pull the hoist cable closer to assist in reaching the spare tire 6 Tilt the tire toward the vehicle with some slack in the cable to allow access to the tire wheel retainer Tilt the retainer and p...

Page 414: ...sions D and the wheel wrench E 1 Do a safety check before proceeding See If a Tire Goes Flat on page 10 71 for more information 2 Remove the center cap by placing the chisel end of the wheel wrench in...

Page 415: ...e damage be sure to fit the jack lift head into the proper location before raising the vehicle 4 Position the jack under the vehicle If the flat tire is on the front of the vehicle position the jack o...

Page 416: ...ed however use a scraper or wire brush later to remove all rust or dirt 6 Remove any rust or dirt from the wheel bolts mounting surfaces and spare wheel WARNING Never use oil or grease on bolts or nut...

Page 417: ...hten the wheel nuts in the proper sequence and to the proper torque specification See Capacities and Specifications on page 12 2 for the wheel nut torque specification 9 Tighten the nuts firmly in a c...

Page 418: ...wheel with the valve stem pointing down and have the wheel tire repaired as soon as possible Store the tire under the rear of the vehicle in the spare tire carrier A Flat or Spare Tire Valve Stem Poin...

Page 419: ...el wrench 5 Raise the tire part way upward Make sure the retainer is seated in the wheel opening 6 Raise the tire fully against the underside of the vehicle by turning the wheel wrench clockwise until...

Page 420: ...rmation refer to Removing the Spare Tire and Tools for more information Full Size Spare Tire Your vehicle when new had a fully inflated spare tire A spare tire may lose air over time so check its infl...

Page 421: ...Starting If the vehicle s battery or batteries has run down you may want to use another vehicle and some jumper cables to start your vehicle Be sure to use the following steps to do it safely WARNING...

Page 422: ...a four wheel drive vehicle be sure the transfer case is in a drive gear not in Neutral Notice If any accessories are left on or plugged in during the jump starting procedure they could be damaged The...

Page 423: ...e the battery has enough water You do not need to add water to the battery installed in your new vehicle But if a battery has filler caps be sure the right amount of fluid is there If it is low add wa...

Page 424: ...ative terminal if the vehicle has one Do not let the other end touch anything until the next step The other end of the negative cable does not go to the dead battery It goes to a heavy unpainted metal...

Page 425: ...d battery 4 Disconnect the red positive cable from the other vehicle 5 Return the remote positive terminal cover if the vehicle has one to its original position Towing Towing the Vehicle Notice To avo...

Page 426: ...ce known as a dolly Here are some important things to consider before recreational vehicle towing What is the towing capacity of the towing vehicle Be sure to read the tow vehicle manufacturer s recom...

Page 427: ...hy Towing Two Wheel Drive Vehicles Notice If the vehicle is towed with all four wheels on the ground the drivetrain components could be damaged The repairs would not be covered by the vehicle warranty...

Page 428: ...Turn the ignition to LOCK OFF and remove the key the steering wheel will still turn After towing see Shifting Out of Neutral under Four Wheel Drive on page 9 39 for the proper procedure to take the ve...

Page 429: ...the transmission is in P Park The driver or others could be injured Make sure the parking brake is firmly set before the transfer case is shifted to N Neutral 5 Use an adequate clamping device designe...

Page 430: ...urn the ignition to LOCK OFF 8 Release the park brake Four Wheel Drive Vehicles Use the following procedure to dolly tow a four wheel drive vehicle from the rear 1 Attach the dolly to the tow vehicle...

Page 431: ...hey can damage the vehicle s paint metal or plastic parts If damage occurs it would not be covered by the vehicle s warranty Approved cleaning products can be obtained from your dealer Follow all manu...

Page 432: ...Use only non abrasive waxes and polishes that are made for a basecoat clearcoat paint finish on the vehicle To keep the paint finish looking new keep the vehicle garaged or covered whenever possible...

Page 433: ...at have been sprayed with magnesium calcium or sodium chloride These chlorides are used on roads for conditions such as ice and dust Always wash the chrome with soap and water after exposure Notice To...

Page 434: ...ations and small irregular dark spots etched into the paint surface Interior Care To prevent dirt particle abrasions regularly clean the vehicle s interior Immediately remove any soils Note that newsp...

Page 435: ...ampened with water Wipe droplets left behind with a clean dry cloth Commercial glass cleaners may be used if necessary after cleaning the interior glass with plain water Notice To prevent scratching n...

Page 436: ...a more thorough cleaning use a soft microfiber cloth dampened with a mild soap solution Notice Soaking or saturating leather especially perforated leather as well as other interior surfaces may cause...

Page 437: ...ion and or increased stopping distance which can cause a crash and injury Make sure the floor mat does not interfere with the pedals Use the following guidelines for proper floor mat usage The origina...

Page 438: ...Black plate 100 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 10 100 Vehicle Care 2 NOTES...

Page 439: ...es resulting from neglect or inadequate maintenance It may also help to maintain the value of the vehicle if it is sold It is the responsibility of the owner to have all required maintenance performed...

Page 440: ...ge 9 16 Are driven on reasonable road surfaces within legal driving limits Use the recommended fuel See Recommended Fuel on page 9 60 Refer to the information in the Maintenance Schedule Additional Re...

Page 441: ...oil life system must be reset Your trained dealer technician can perform this work If the engine oil life system is reset accidentally service the vehicle within 5 000 km 3 000 mi since the last serv...

Page 442: ...exhaust system and nearby heat shields for loose or damaged parts Lubricate body components See Exterior Care on page 10 93 Check starter switch See Starter Switch Check on page 10 30 Check automatic...

Page 443: ...Black plate 5 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 Service and Maintenance 11 5...

Page 444: ...e works properly Replace as needed b Or every four years whichever comes first c Do not directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate th...

Page 445: ...Black plate 7 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 Service and Maintenance 11 7...

Page 446: ...t directly power wash the transfer case output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the transfer case a...

Page 447: ...may indicate services are required Battery The battery supplies power to start the engine and operate any additional electrical accessories To avoid break down or failure to start the vehicle maintain...

Page 448: ...the hoses and advise if replacement is needed Lamps Properly working headlamps taillamps and brake lamps are important to see and be seen on the road Signs that the headlamps need attention include d...

Page 449: ...e from your dealer For information on how to clean and protect the vehicle s interior and exterior see Interior Care on page 10 96 and Exterior Care on page 10 93 Wheel Alignment Wheel alignment is cr...

Page 450: ...or equivalent of the proper SAE viscosity grade ACDelco dexos1 Synthetic Blend is recommended See Engine Oil on page 10 7 Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL Co...

Page 451: ...Axle Propshaft Spline Spline Lubricant Special Lubricant GM Part No 12345879 in Canada 10953511 Hood Hinges Multi Purpose Lubricant Superlube GM Part No 12346241 in Canada 10953474 Body Door Hinge Pin...

Page 452: ...umber or specification can be obtained from your GM dealer Maintenance Replacement Parts Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter Standard 15908916 A3086C High Capacity 159089...

Page 453: ...intenance 11 15 Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retai...

Page 454: ...Black plate 16 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 11 16 Service and Maintenance Date Odometer Reading Serviced By Services Performed...

Page 455: ...Black plate 17 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 Service and Maintenance 11 17 Date Odometer Reading Serviced By Services Performed...

Page 456: ...Black plate 18 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed...

Page 457: ...the windshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth character in the VIN...

Page 458: ...the vehicle has a diesel engine see the Duramax diesel supplement for more information Application Capacities Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant c...

Page 459: ...ansfer Case Fluid 1500 Series 1 4 L 1 5 qt 2500HD 3500 Series 1 5 L 1 6 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate When adding be sure to fill to the approximate level as recom...

Page 460: ...Black plate 4 1 GMC Sierra Denali Owner Manual 2012 2nd 11 10 11 12 4 Technical Data Engine Drive Belt Routing If the vehicle has a diesel engine see the Duramax diesel supplement for more information...

Page 461: ...ng Safety Defects to the Canadian Government 13 20 Reporting Safety Defects to General Motors 13 20 Vehicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 20 Event Data Recorders 13...

Page 462: ...r if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto Line Program to enforce your rights The BBB Au...

Page 463: ...from the time you file your complaint to the final decision should be completed in approximately 70 days We believe our impartial program offers advantages over courts in most jurisdictions because i...

Page 464: ...er sales agent or sales manager depending on your case Make sure that they have all necessary information They are interested in your continual satisfaction STEP TWO If you are not satisfied please co...

Page 465: ...Rico 1 800 496 9992 English 1 800 496 9993 Spanish From U S Virgin Islands 1 800 496 9994 Canada General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Osh...

Page 466: ...gm com Mexico From Mexico City 5329 0812 From Other Mexico Locations 01 800 466 0812 United States and Canada 1 866 466 8191 Costa Rica 00 800 052 1005 Guatemala 1 800 999 5252 Panama 00 800 052 0001...

Page 467: ...rdmember Services Earnings summaries Other Helpful Links GMC www gmc com GMC Merchandise www gmccollection com Help Center www gmc com helpcenter FAQ Frequently Asked Questions Contact Us GMC Owner Ce...

Page 468: ...e TTY 1 888 889 2438 For Canadian purchased vehicles call 1 800 268 6800 Service is available 24 hours a day 365 days a year Calling for Assistance When calling Roadside Assistance have the following...

Page 469: ...mud or snow Flat Tire Change Service to change a flat tire with the spare tire The spare tire if equipped must be in good condition and properly inflated It is the owner s responsibility for the repa...

Page 470: ...ending the original receipt to Roadside Assistance Mechanical failures may be covered however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility Roadside...

Page 471: ...Towing Tow to the nearest dealer for warranty service if the vehicle cannot be driven If the vehicle is involved in an accident during the commission of a crime administrative violation or breach of t...

Page 472: ...than 3 5 tons Complimentary Transportation If you prefer to continue your trip to the intended destination or return to your place of residence and the trip requires more than eight hours driving on t...

Page 473: ...ts apply only to Mexico per the terms and conditions of the Roadside Assistance program Any damage to the vehicle without intent derived from the services provided Cost of towing a trailer when choosi...

Page 474: ...on a customer support program for vehicles with the Bumper to Bumper Base Warranty Coverage period in Canada extended powertrain and or hybrid specific warranties in both the U S and Canada Several Co...

Page 475: ...cle is kept for an overnight warranty repair Rental reimbursement will be limited and must be supported by original receipts This requires that you sign and complete a rental agreement and meet state...

Page 476: ...st cases the parts being recycled are from undamaged sections of the vehicle A recycled original equipment GM part may be an acceptable choice to maintain the vehicle s originally designed appearance...

Page 477: ...parts or Genuine Manufacturer replacement parts Read the lease carefully as you may be charged at the end of the lease for poor quality repairs If a Crash Occurs If there has been an injury call emerg...

Page 478: ...r party s insurance company is paying for the repairs you are not obligated to accept a repair valuation based on that insurance company s collision policy repair limits as you have no contractual lim...

Page 479: ...ts Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform the Nat...

Page 480: ...or 1 800 263 7854 French or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7 Vehicle Data Recording and Privacy This GM...

Page 481: ...f a non trivial crash situation occurs no data is recorded by the EDR under normal driving conditions and no personal data e g name gender age and crash location is recorded However other parties such...

Page 482: ...used in some vehicles for functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences such as key fobs for remote door locking unlocking and star...

Page 483: ...tem that can connect to a live Advisor for Emergency Security Navigation Connection and Diagnostic Services The OnStar system status light is next to the OnStar buttons If the status light is Solid Gr...

Page 484: ...d to identify the vehicle location and can provide critical information to emergency personnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides...

Page 485: ...y then a tone 3 Say Goodbye Exits voice commands Get My Destination 1 Push X System responds OnStar ready then a tone 2 Say Get my destination System responds with miles to the destination then respon...

Page 486: ...ponds OnStar ready 2 Say My Number System responds Your OnStar Hands Free Calling number is End a Call Push X System responds Call ended Store a Name Tag for Speed Dialing 1 Push X System responds OnS...

Page 487: ...tion If OnStar receives information that vehicle ownership has changed OnStar may send a voice message to the vehicle requesting updated account information Reactivation for Subsequent Owners Push Q a...

Page 488: ...s phone network congestion or jamming See Radio Frequency Statement on page 13 22 for information regarding Part 15 of the Federal Communications Commission FCC rules and Industry Canada Standards RSS...

Page 489: ...the vehicle has been off continuously for five days After five days OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle Global Positioning System GPS Obstruction...

Page 490: ...ese systems may not operate if the battery is discharged or disconnected Add on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle Do not add any elec...

Page 491: ...uipment to the Vehicle 3 33 Passenger Status Indicator 5 20 Readiness Light 5 19 Servicing Airbag Equipped Vehicles 3 32 System Check 3 20 Alarm System Anti theft 2 10 All Wheel Drive 10 29 9 39 AM FM...

Page 492: ...Headlamp Aiming 10 33 Headlamps 10 35 Headlamps Front Turn Signal Sidemarker and Parking Lamps 10 35 License Plate Lamps 10 37 Taillamps Turn Signal Stoplamps and Back up Lamps 10 36 Buying New Tires...

Page 493: ...30 Cupholders 4 2 Customer Assistance 13 6 Offices 13 5 13 6 Text Telephone TTY Users 13 6 Customer Information Service Publications Ordering Information 13 18 Customer Satisfaction Procedure 13 1 13...

Page 494: ...nt Temperature Gauge 5 17 Cooling System 10 16 Cooling System Messages 5 40 Drive Belt Routing 12 4 Exhaust 9 33 Fan 10 23 Heater 9 30 Oil Life System 10 10 Oil Messages 5 41 Oil Pressure Gauge 5 16 O...

Page 495: ...lock 10 39 Fuses and Circuit Breakers 10 39 Instrument Panel Fuse Block 10 43 G Garage Door Opener 5 57 Programming 5 57 Gasoline Specifications 9 61 Gauges Engine Coolant Temperature 5 17 Engine Oil...

Page 496: ...Introduction iii J Jump Starting 10 83 K Key and Lock Messages 5 43 Keyless Entry Remote RKE System 2 3 Keys 2 2 L Labeling Tire Sidewall 10 48 Lamps Cargo 6 7 Daytime Running DRL 6 3 Dome 6 7 Exteri...

Page 497: ...nce Schedule Recommended Fluids and Lubricants 11 12 Transfer Case 9 39 Malfunction Indicator Lamp 5 21 Manual Mode 9 37 Memory Features 1 7 Memory Seats 3 5 Messages Airbag System 5 45 Anti theft Ala...

Page 498: ...heated Engine Protection Operating Mode 10 23 Overheating Engine 10 21 Overview OnStar 14 1 P Park Shifting Into 9 31 Shifting Out of 9 32 Tilt Mirrors 2 15 Parking Assist Ultrasonic 9 53 Brake 9 45 B...

Page 499: ...t Program GM Mobility 13 8 Remote Keyless Entry RKE System 2 2 2 3 Remote Vehicle Start 2 5 Replacement Glass 10 32 Replacement Bulbs 10 38 Replacement Parts Airbags 3 34 Maintenance 11 14 Replacing A...

Page 500: ...4 Engine Soon Light 5 21 Maintenance Records 11 15 Maintenance General Information 11 1 Parts Identification Label 12 1 Publications Ordering Information 13 18 Scheduling Appointments 13 14 Servicing...

Page 501: ...Uniform Tire Quality Grading 10 68 Wheel Alignment and Tire Balance 10 69 Wheel Replacement 10 70 When It Is Time for New Tires 10 65 Tow Haul Mode 9 38 Tow Haul Mode Light 5 26 Towing Driving Charac...

Page 502: ...essure 10 55 Ventilation Air 8 7 Visors 2 19 Voltmeter Gauge 5 17 W Warning Brake System Light 5 24 Warning Lights Gauges and Indicators 5 12 Warnings iv Cautions and Danger iv Hazard Flashers 6 5 Was...

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