Global Coolers TOUCHLESS TL-1, Manual, Page: 14 / 16

Troubleshooting
If you are having trouble with your water cooler please see the following instructions.
Water leaking from unit
Unplug dispenser, remove bottle and replace it.
No water is coming from the spout.
1. Make sure the bottle is not empty. If so, replace it.
2. Make sure to completely depress the pushbutton controls.
3. Make sure the cold water tank is not iced up. If so, turn off the compressor switch for 4h before
turning it on again.
Cold water is not cold enough
Water will take approximately 1 hour after initial set up to become completely chilled.
1. Make sure the power cord is properly connected to a working outlet.
2. Make sure air circulates properly around the dispenser. Remember to allow 10cm around the
dis-penser for a perfect cooling of the equipment.
3. Make sure green power switch on back of dispenser is ON.
4. If the problem is not solved, please ask the service agent for assistance
Hot water is not hot enough
Water will take between 15 and 20 minutes to heat completely.
1. Make sure the power cord is properly connected to a working outlet.
2. Make sure the red power switch on back of dispenser is ON.
Dispenser is noisy
Make sure the appliance is positioned on a level surface and that air circulates properly around the
dispenser.
Do not forget to allow 10cm around the dispenser for a perfect cooling of the equipment.
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