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Read this manual before attempting 

to install or use the electric fireplace. 

Always comply with the warnings and 

safety instructions contained in this 

manual to prevent personal injury or 

property damage. 
When using electrical appliances, basic 

precautions should always be followed 

to reduce the risk of fire, electric shock 

and injury to persons, including the 

following:
•    This appliance is hot when in use. To 

avoid burns, do not let skin touch hot 

surfaces. Keep combustible materials, 

such as furniture, pillows, bedding, 

papers, clothes and curtains at least  

3 ft. from the bottom of this appliance 

and keep away from the front.

•  Extreme caution is necessary when 

any heater is used by, or near, children 

or invalids, and whenever the heater is 

left operating and unattended.

•  Do not operate any heater with a 

damaged cord or plug, after the 

appliance malfunctions, or if it has 

been dropped or damaged in any 

manner. Disconnect from power 

and call Technical Service or have it 

inspected by a qualified electrician.

•  To disconnect the fireplace, turn the 

controls off, then remove the plug from 

the outlet. 

•  Do not use outdoors.

    IMPORTANT INSTRUCTIONS

•  Do not insert or allow foreign objects 

to enter any ventilation or exhaust 

opening as this may cause an electric 

shock, fire, or damage the fireplace.

•  To prevent a possible fire, do not block 

air intakes or exhaust in any manner.

•  Do not use feet option unless the air 

deflector is installed.

•  Do not use on soft surfaces, like a 

bed, where openings may become 

blocked.

•  All electrical heaters have hot, and 

arcing, or sparking parts inside. Do not 

use it in areas where gasoline, paint or 

flammable liquids are used or stored. 

•  Use this appliance only as described 

in the manual. Any other use not 

recommended by the manufacturer 

may cause fire, electric shock or injury 

to persons.

•  If possible, always unplug this 

appliance when not in use.

•   Any repairs to this fireplace should 

be carried out by a qualified service 

person.

•  Under no circumstances should this 

fireplace be modified. Parts that have 

to be removed for servicing must 

be replaced prior to operating this 

fireplace again.

•  This heater is not intended for use in 

bathrooms, laundry areas and similar 

indoor locations. Never place the 

heater where it may fall into a bathtub 

or other water containers.

 

SAVE THESE INSTRUCTIONS

 

 

Summary of Contents for Dimplex SWM3520

Page 1: ... THIS APPLIANCE FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A POSSIBLE ELECTRIC SHOCK FIRE HAZARD AND OR INJURY AND WILL VOID THE WARRANTY To view the full line of Dimplex products visit www dimplex com Owner s Manual Model SWM3520 7215850100R02 A BRAND OF GLEN DIMPLEX AMERICAS ...

Page 2: ...iques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome 3 IMPORTANT INSTRUCTIONS 4 Specifications 6 Installation 7 Operation 14 Maintenance 17 Troubleshooting 18 Warranty 19 Technical Support 21 ...

Page 3: ...TTENTION CAUTION XXXXX XXXXXXXXXX AIR HEATER CHAUFFE AIR CALENTADOR DE AIRE WATTS VATIOS VOLTS VOLTIOS CAT DE CAT CAT NO CSA SERIAL NO DE SÉRIE DE SERIE MADE IN CHINA FOR FAIT EN CHINE POUR HECHO EN CHINA POR NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubles...

Page 4: ...s off then remove the plug from the outlet Do not use outdoors IMPORTANT INSTRUCTIONS Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock fire or damage the fireplace To prevent a possible fire do not block air intakes or exhaust in any manner Do not use feet option unless the air deflector is installed Do not use on soft surfaces ...

Page 5: ...of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation The equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on The use...

Page 6: ... 120VAC 60Hz Watts 1400 Watts Amps 12 A Wiring Plug In Bulb Type LED Approvals Dimensions SWM3520 Width 36 91 5 cm Height 17 3 8 44 1 cm Height with feet 20 1 8 51 0 cm Depth 5 12 8 cm Depth with feet 11 28 0 cm Weight 25 9 lbs 11 75 kg ...

Page 7: ...as shown A 15 Amp 120 Volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit breaker trips or the fuse blows on a regular basis when the heater is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker WARNING Electrical outlet wiring must compl...

Page 8: ...8 Package Contents Tools required x4 A x4 B x4 C x4 D 2 1 3 4 8 9 5 6 7 ...

Page 9: ...9 Installation WALL MOUNT INSTALLATION 1 x4 B x4 A 1 2 3 3 36 IN PO PLG 91 cm MINIMUM MÍNIMA 50 IN PO PLG 127 cm MINIMUM MÍNIMA ...

Page 10: ...10 Installation 3 1 3 4 Wall 1 5 6 7 ...

Page 11: ...11 Installation 1 2 5 x2 C Wall TABLE TOP INSTALLATION 1 x4 D 8 ...

Page 12: ...12 Installation 2 3 x2 C Remove screw and save for step 3 Replace screw from step 2 9 ...

Page 13: ...13 Installation 4 1 1 2 Feet x2 C 5 5 6 7 ...

Page 14: ...ating of internal heater parts and will not occur again CUTOFF SWITCH NOTE There is a safety temperature cutoff switch cutout inside the heater If the heater overheats the cutout will shut off the supply power It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back on CAUTION If you need to continuously reset the heater unplug the unit and call technical service ...

Page 15: ...cept timer If the fireplace is disconnected from the main power source it will restart at the default settings HEAT CONTROL Press the Heat Control button to turn the heater ON and OFF To change the set temperature while the heater is ON press and hold the Heat Control button on the control panel for 5 seconds The display on the side of the fireplace will flash indicating the unit is in set mode Pr...

Page 16: ...erature cannot be set with the remote control BACKLIGHT CONTROL Press the Backlight Control button multiple times to cycle through the following backlight settings 1 Amber 2 Blue 3 Amber and blue 4 Color rotation 5 Off TIMER CONTROL 5 2 1 1 2 3 4 5 6 5 2 1 1 2 3 4 5 6 The Timer Control button is used to activate or deactivate the sleep timer Press the Timer Control button multiple times to set the...

Page 17: ...power and allowing heater to cool before attempting any maintenance or cleaning to reduce the risk of fire electric shock or injury NOTE When the heater is not in use the heater should be stored in a dry location away from possible damage The power cord should be stored properly to avoid contact with hot or sharp objects Remote Control The battery compartment is located on the back end of the remo...

Page 18: ...environment and human health The recycling of materials will help to conserve natural resources For more information about collection and recycling of used batteries please contact your local municipality your waste disposal service or the point of sale where you purchased this item Troubleshooting Fault code Fault Cause Solution E1 The heater overheating Call customer support E2 Thermistor is def...

Page 19: ...shipment and subject to the provisions of this warranty Glen Dimplex Americas Ltd herein called Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product The limited 12 month warranty period also applies to any implied warranties that may exist under applicable law Some jurisdiction...

Page 20: ...Such costs shall be the purchaser s responsibility How State and Provincial law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty...

Page 21: ...es without notice 2020 Glen Dimplex Americas Technical Service Contact our friendly customer service team for technical and trouble shooting support Make sure you have your sales receipt location of purchase and the model and serial number of your product 1 888 346 7539 www dimplex com contact_us ...

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