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 Maintenance

 

Disposal of 

 

Used Batteries

Batteries may contain hazardous substances that could be endangering to 

environment and human health.

•  This symbol marked on the battery and/or packaging indicates that used batteries 

shall not be treated as municipal waste. Instead they shall be left at the appropriate 

collection point for recycling.

•  By ensuring the used batteries are properly disposed of, you will help prevent 

potential negative consequences for the environment and human health. The 

recycling of materials will help to conserve natural resources.

For more information about collection and recycling of used batteries, please 

contact your local municipality, your waste disposal service or the point of sale 

where you purchased this item.

 Troubleshooting

Fault code Fault Cause

Solution

E1

The heater overheating

Call customer support.

E2 

Thermistor is defective.  Call customer support.

E3

The heater not working.  If the vents are dirty or clogged. Unplug 

the power, clean the dust and debris of 

the vent area. Wait for 5 minutes, plug 

in and turn on the heater. If the heater 

still don't work, please call after-sales 

service.

Summary of Contents for Dimplex SWM3520

Page 1: ... THIS APPLIANCE FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN A POSSIBLE ELECTRIC SHOCK FIRE HAZARD AND OR INJURY AND WILL VOID THE WARRANTY To view the full line of Dimplex products visit www dimplex com Owner s Manual Model SWM3520 7215850100R02 A BRAND OF GLEN DIMPLEX AMERICAS ...

Page 2: ...iques which if not carefully followed will result in damage to the equipment WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Welcome 3 IMPORTANT INSTRUCTIONS 4 Specifications 6 Installation 7 Operation 14 Maintenance 17 Troubleshooting 18 Warranty 19 Technical Support 21 ...

Page 3: ...TTENTION CAUTION XXXXX XXXXXXXXXX AIR HEATER CHAUFFE AIR CALENTADOR DE AIRE WATTS VATIOS VOLTS VOLTIOS CAT DE CAT CAT NO CSA SERIAL NO DE SÉRIE DE SERIE MADE IN CHINA FOR FAIT EN CHINE POUR HECHO EN CHINA POR NO NEED TO RETURN TO THE STORE Questions with operation or assembly Require Parts Information Product Under Manufacturer s Warranty Contact us at www dimplex com customer_support For Troubles...

Page 4: ...s off then remove the plug from the outlet Do not use outdoors IMPORTANT INSTRUCTIONS Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock fire or damage the fireplace To prevent a possible fire do not block air intakes or exhaust in any manner Do not use feet option unless the air deflector is installed Do not use on soft surfaces ...

Page 5: ...of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation The equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on The use...

Page 6: ... 120VAC 60Hz Watts 1400 Watts Amps 12 A Wiring Plug In Bulb Type LED Approvals Dimensions SWM3520 Width 36 91 5 cm Height 17 3 8 44 1 cm Height with feet 20 1 8 51 0 cm Depth 5 12 8 cm Depth with feet 11 28 0 cm Weight 25 9 lbs 11 75 kg ...

Page 7: ...as shown A 15 Amp 120 Volt circuit is required A dedicated circuit is preferred but not essential in all cases A dedicated circuit will be required if after installation the circuit breaker trips or the fuse blows on a regular basis when the heater is operating Additional appliances on the same circuit may exceed the current rating of the circuit breaker WARNING Electrical outlet wiring must compl...

Page 8: ...8 Package Contents Tools required x4 A x4 B x4 C x4 D 2 1 3 4 8 9 5 6 7 ...

Page 9: ...9 Installation WALL MOUNT INSTALLATION 1 x4 B x4 A 1 2 3 3 36 IN PO PLG 91 cm MINIMUM MÍNIMA 50 IN PO PLG 127 cm MINIMUM MÍNIMA ...

Page 10: ...10 Installation 3 1 3 4 Wall 1 5 6 7 ...

Page 11: ...11 Installation 1 2 5 x2 C Wall TABLE TOP INSTALLATION 1 x4 D 8 ...

Page 12: ...12 Installation 2 3 x2 C Remove screw and save for step 3 Replace screw from step 2 9 ...

Page 13: ...13 Installation 4 1 1 2 Feet x2 C 5 5 6 7 ...

Page 14: ...ating of internal heater parts and will not occur again CUTOFF SWITCH NOTE There is a safety temperature cutoff switch cutout inside the heater If the heater overheats the cutout will shut off the supply power It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back on CAUTION If you need to continuously reset the heater unplug the unit and call technical service ...

Page 15: ...cept timer If the fireplace is disconnected from the main power source it will restart at the default settings HEAT CONTROL Press the Heat Control button to turn the heater ON and OFF To change the set temperature while the heater is ON press and hold the Heat Control button on the control panel for 5 seconds The display on the side of the fireplace will flash indicating the unit is in set mode Pr...

Page 16: ...erature cannot be set with the remote control BACKLIGHT CONTROL Press the Backlight Control button multiple times to cycle through the following backlight settings 1 Amber 2 Blue 3 Amber and blue 4 Color rotation 5 Off TIMER CONTROL 5 2 1 1 2 3 4 5 6 5 2 1 1 2 3 4 5 6 The Timer Control button is used to activate or deactivate the sleep timer Press the Timer Control button multiple times to set the...

Page 17: ...power and allowing heater to cool before attempting any maintenance or cleaning to reduce the risk of fire electric shock or injury NOTE When the heater is not in use the heater should be stored in a dry location away from possible damage The power cord should be stored properly to avoid contact with hot or sharp objects Remote Control The battery compartment is located on the back end of the remo...

Page 18: ...environment and human health The recycling of materials will help to conserve natural resources For more information about collection and recycling of used batteries please contact your local municipality your waste disposal service or the point of sale where you purchased this item Troubleshooting Fault code Fault Cause Solution E1 The heater overheating Call customer support E2 Thermistor is def...

Page 19: ...shipment and subject to the provisions of this warranty Glen Dimplex Americas Ltd herein called Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product The limited 12 month warranty period also applies to any implied warranties that may exist under applicable law Some jurisdiction...

Page 20: ...Such costs shall be the purchaser s responsibility How State and Provincial law apply This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty...

Page 21: ...es without notice 2020 Glen Dimplex Americas Technical Service Contact our friendly customer service team for technical and trouble shooting support Make sure you have your sales receipt location of purchase and the model and serial number of your product 1 888 346 7539 www dimplex com contact_us ...

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