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Gigabyte W511 Series User Manual Download Page 63

54

W511

 Series

 User’s Manual 

En

glis

h

Chapter 8   Troubleshooting

This chapter instructs you on how to deal with common system 
problems. Read it before calling a technician if a problem occurs. 
Solutions to more serious problems require opening up your W511 
notebook computer.

Do not attempt to open notebook computer by yourself. Contact your 
dealer or an authorized service center for assistance. 

Summary of Contents for W511 Series

Page 1: ...ns electronic mechanical photo copy recording or otherwise without prior written consent Trademarks Product names used herein are for identification purposes only and may be the trademarks of their respective companies Microsoft MS DOS Windows and Windows Sound System are trademarks of Microsoft Corporation Intel Centrino Pentium M Banias Calexico are registered trademarks of Intel Corporation Soun...

Page 2: ... with your notebook Use of another type of battery or AC adapter may risk fire or explosion Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type battery recommend ed by the manufacturer Dispose of used batteries according to the manufacturer s instruc tions Before you connect your notebook to a power source ensure that the voltage rating of the AC ada...

Page 3: ...e itself As you pull out the connector keep it evenly aligned to avoid bending any connector pins Also before you connect a cable make sure both connectors are cor rectly oriented and aligned Before you clean your notebook turn it off unplug it from its power source and remove the battery Handle components with care Hold a component such as a memory module by its edges not its pins CAUTION When us...

Page 4: ... connecting to PCMCIA cards see the option manual or installation instructions Federal Communications Commission FCC PART 68 Warning This equipment complies with Part 68 of the FCC Rules On the bot tom of the computer is a label that contains among other informa tion the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to y...

Page 5: ...l located on the back panel of your note book If the label indicates a Class A rating the following warning applies to your notebook RF INTERFERENCE WARNING This is a Class A product In a domestic environment this product may cause radio frequency RF interference in which case the user may be required to take adequate measures This W511 Series notebook computer device is classified for use in a typ...

Page 6: ...ne line The REN value of each appa ratus is added together and should not exceed 4 Unless otherwise marked a telephone is assumed to have a REN of 1 This modem is only approved for use of the following facilities Storage of telephone numbers for retrieval by a predator mined code Initial proceed indication detection Automatic calling automatic answering Tone detection Loud speaking facility This m...

Page 7: ...rates the strongest features which integrate the latest technologies available in the notebook industry W511 Series Professional Multimedia Notebook has the latest multi media applications and capable for the future exciting new software W511 Series Professional Multimedia Notebook Computer is easy to operate flexible reliable and multifunction This is one notebook that users are demanding for a lo...

Page 8: ...computer as quickly as possible 3 Describes how to operate the standard features of your W511 notebook computer 4 Introducing W511 series notebook powerful multimedia fuctions To help you use Power Cinema and Remote Controller 5 Explains how to use the System BIOS Setup program and up grade your system 6 Describes how to connect external device to W511 series note book computer 7 Offers instructio...

Page 9: ...ot Keys 26 4 4 How to Use Keyboard to Control Power Cinema 27 4 5 How to Use Remote Controller option 30 Chapter 5 Personalize Your W511 Series Notebook Computer 5 1 Using the Xpress Recovery Utility 32 5 2 BIOS Setup 33 5 3 How to Upgrade the BIOS 39 5 4 System Upgrade 40 5 5 Protecting Your W511 Series Notebook Computer 42 Chapter 6 Connecting to Peripherals 6 1 Using USB Port 44 6 2 Consumer In...

Page 10: ...nd to date in a portable personal computer High performance an ergonomics design and multimedia capability of W511 series notebook computer is ideal for variety of needs from general business to personal usage W511 series notebook computer is ideal choice for use in the office at home and on the road English 1 ...

Page 11: ...2 W511 Series User s Manual English 1 7 9 8 2 5 6 3 4 Front View 1 1 The Outside of W511 Series Notebook Com puter 16 ...

Page 12: ...ights to indicate the status of Bluetooth optional by model com munications 6 Wireless Communications Lights to indicate the status of wireless LAN communications 7 Line in Jack Connects to audio line in devices e g audio CD player stereo walkman 8 Mic in Jack Connects to an external microphone for monophonic sound recording 9 Speaker Headphone Jack Connects to stereo headphone speakers or earphon...

Page 13: ...ding ports to connect PS 2 devices an external monitor a serial device a parallel device USB devices a LAN RJ 45 cable an external audio source and an AC adapter 1 Optical Disc Drive Internal optical drive load programs from a compact disc CD or digital video disc DVD 2 LED Indicator Lights up when the optical drive is active 3 Emergency Eject Hole Eject the optical drive tray when the computer is...

Page 14: ...uter to other com puters networks through a local area network LAN 8 Modem Port Connects to a phone line 9 Vent An internal fan creates airflow to prevent computer from overheat ing 1 2 3 4 7 9 8 5 6 1 Cooling Fan Keeps computer cool Do not cover or obstruct the opening of the fan 2 Battery Lock Latch Lock unlock the battery 3 Memory Compartment Computer s main memory located in this compartment 4 ...

Page 15: ...sh 1 2 Status LED Indicator Icon Function Description Caps Lock Lights when Caps Lock is activated Num Lock Lights when Num Lock is activated Media activity Lights when the hard disk or optical drive is activating Status LED Indicator ...

Page 16: ...setup and use This chapter helps you to learn the basic of your W511 series notebook computer and all the installation steps Contact local dealer if all the drivers for operating W511 series has not been pre installed or if there is an update on the driver installation of your notebook computer How to Start ...

Page 17: ...r is turned off Normal battery life time is 4 hours For maximum battery performance fully discharge the battery first before you start to use it for the first time To do so unplug the AC adapter turn off power management features through Setup and Windows and turn on the system Once the battery is fully dis charged plug in the AC adapter and start to recharge the battery If you do not discharge the ...

Page 18: ...f your notebook computer or suspending to disk If you do not do so the notebook computer will automatically suspend to disk and turn off The contents of the memory will store in the hard disk drive You will be unable to restart your notebook computer until it has con nected to the AC adapter or installed a charged battery To replace the battery pack refer to the previous sections on Installing the...

Page 19: ...f this equipment an approved power cord has to be used Make sure the socket and any extension cord s you use can support the total current load of all the connect ed devices Before cleaning the computer make sure it is discon nected from any external power supplies i e AC adapter Maintenance of the AC Adapter Do not connect the adapter to any other device Do not step on the power cord or place hea...

Page 20: ...n the screen and may generate short beep sound as well After the test the screen will also display a message press F2 to enter SETUP You don t need to run this program at the moment as your dealer already made the necessary settings for your notebook computer optimal operation Refer to Chapter 5 on running the SETUP program later After the test has completed your notebook computer will start to se...

Page 21: ...again to turn on the LCD 65 536 or 64K colors is also equivalent to 16 bit high color while 16 million or 16M colors is equivalent to 32 bit true color You can use the Fn F3 hot key to switch the display be tween LCD only CRT only or both LCD and CRT display If W511 Notebook Computer already have an operating system installed into your notebook computer it is best to install the needed device driv...

Page 22: ...own the operating system After turning off your W511 series notebook computer make it a habit to leave the LCD panel open for a while whenever used for an extended period of time This allows the inside parts of your notebook computer to cool off Closing the panel will force the heat up against the LCD screen which may degrade the LCD when done regularly More importantly never close the LCD panel f...

Page 23: ...14 W511 Series User s Manual English ...

Page 24: ...book computer that you normally would use in daily life If you are new to computers and to the operating system this chapter explains the basics features of your W511 series note book computer It is very important to be familiarized with the operat ing system This chapter can guide you through the basics and try new exciting features How to Start ...

Page 25: ...a standard type writer layout keyboard and has extra features Keypad Function Description Enter key Execute a command Within many text editing application programs the Enter key inserts a hard carriage return just like what ordinary typewriter does Esc key Press this key to cancel or escape from a command or function Insert key Known as the Insert key Press this key to keyboard data entry from ins...

Page 26: ...cation program in combination with other keys to execute a certain command Alt key Known as the Alternate key Used in most application program in combination with other keys to execute a certain command Num Lk key Activates the embedded 15 key numeric keypad Fn Scr Lk key Used in most application pro gram to scroll the screen without having to move the cursor The keys are color coded blue Caps Loc...

Page 27: ...le using cursor control keys Hold Fn while us ing cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner Note If an external keyboard or keypad is connected to your note book the Numlock feature automatically shifts from the internal keyboard to the external keyboard or keypad Key Description F1 Opens help and support E Explores m...

Page 28: ...mentally Fn F5 Increases the brightness of LCD display incrementally Fn F6 Enables or Disables the voice of all audio out devices Fn F7 Decreases the sound volume Fn F8 Increases the sound volume Fn F9 Play the audio track or video file Press again to pause Fn F10 Press to stop playing the audio track or video file Fn F11 Press to skip backward to the previous track or video file and start playing Fn...

Page 29: ...utton or one quick light tapping This operation can be used under the follow ing situation Executing Yes or Cancel or Selecting item from the menu bar Tap Twice To start an application or open file simply move the cursor to the desired point and press the left button twice or tapping twice on the surface Press Right Button To select items from the menu bar move the cursor to the desired point and t...

Page 30: ...one of the following DVD combo DVD Dual DVD Super Multi You would normally use the drive for installing operating system and software application programs To insert and remove a disc on the drive 1 Make sure your notebook computer is turned on Press the eject button found on the door cover of the optical disk drive The CD tray mechanism will pop out slightly and slowly pull out the whole length of...

Page 31: ...eries User s Manual English The computer comes with 16 bit high fidelity AC 97 stereo audio and microphone The Built in dual stereo speakers are easy to access 3 5 Audio Microphone Stereo Speakers Stereo Speakers ...

Page 32: ...edia W511 series Notebook Computer integrates the best digital media and easy to use application With a press of hot keys and remote control ler you can enjoy your multimedia collection without turning on your computer Multimedia ...

Page 33: ...lves filenames display problems Power Cinema provides easy navigation such as play stop return to menu jump to previous next chapter and fastforward and rewinds Users have control over their viewing prefer ences S PDIF facilitates audio output by transferring digital audio signals without converting to analog format first Users have two audio choices AC3 Dolby Digital Pass Through or PCM down mixing...

Page 34: ... Photo files Music Clips Listen to music files Audio CD Access to your Audio CD collection Setting Adjust Power Cinema according to your preferences such as audio output audio profile DVD SPDIF and Language Eject Open your computer s CD DVD ROM tray Key Name Action OSD InstDVD Power on DVD Mode InstMusic Power on Music Mode InstPhoto Power on Photo Mode PowerOff Power off the system Note When there...

Page 35: ... or pause the media play back F9 VolUP Turn up the volume F8 VolDn Turn down the volume F7 Mute Turn on off the volume F6 FF Fast forward the playback PgUp Rew Fast rewind the playback PgDn DVDMenu Invoke DVD s main menu Backsapce Main Menu Setup Invoke main menu setup ESC Language Select available Languages End Subtitle Select available subtitle Home Enter Play DVD Enter Arrow keys Navigate left ...

Page 36: ...rent music playback F10 Play Play the media playback F9 VolUP Turn up the volume F8 VolDn Turn down the volume F7 Mute Turn on off the volume F6 Shuffle Repeat Shuffle the music playlist F5 Rew Fast rewind the playback PgDn Main Menu Setup Invoke main menu setup ESC Enter Highlight item selected Enter Arrow keys Navigate the menus Arrow keys Audio CD only ...

Page 37: ...Chinese Spanish Portu guese French German Ital ian Dutch Users can select avaliable language tracks and subtitles Settings let users set audio output audio profile and DVD SPDIF Setting Options Item Descriptions Key Position Next Forward to the next photo image Prev Backward to the previous photo image Stop Stop the current photo slideshow F10 Play Starts the slideshow F9 Enter Highlight item sele...

Page 38: ... the PC Card Slot Romote controller also offers an easy to navigate interface to ensure that users operate features with the kind of controls they would expect from a CE device In the accessory box you can also found a CR2016 battery To install the battery follow the sequence as shown in the figure below 1 Remove the cover as shown in the figure 2 Place the battery into the slot and tighten the cove...

Page 39: ...to slideshows Next Chapter Forward to the next one Previous Chapter Backward to the previous one Play Pause Play or pause the media playback Fast Forward Fast forward playback Rewind Rewind the playback Repeat Shuffle Repeat Shuffle the music playlist Subtitle Select available subtitle DVD Menu DVD s main menu Language Select available Languages Arrows Navigated the highlight item menu Enter Confi...

Page 40: ...m time and date disk drive configuration and password setup which are stored in the CMOS RAM and will remain permanent unless you change it again This chapter discusses on how you will activate the BIOS Setup program and change the system configuration to suit your desired operation You must be careful to set the configuration properly in order for your notebook computer to run smoothly In this chapt...

Page 41: ...your hard disc will not be recovered to its original state by using Xpress Recovery 2 System data and the reading writing speed of your hard disk will affect the back up speed 3 press Recovery will not function when your hard disc crashes Please contact your dealer immediately 1 Press F9 during startup and you ll be greeted by this screen below The function buttons description Recover button This ...

Page 42: ... drive type The Setup program can be accessed when you power on the system and pressing the F2 function key The settings that you specify within the Setup program are recorded in a special area memory called the CMOS RAM This memory is backed up by a battery so that is will not be erased when you turn off or reset the system Whenever you turn on the computer the system will read the settings store...

Page 43: ...ft side of the screen This area lists the parameters and their current settings Key Status Bar The bottom part of the screen These lines display the keys avail able to move the cursor select a particular function and so forth To exit the BIOS Setup program simply press the Esc key and select from the Exit menu whether you want to Exit Saving Changes or Exit Discarding Changes On the BIOS Setup pro...

Page 44: ...me from your operating system BIOS Information Personalize Your W511 Series Notebook Computer F1 Help Select Item Change Values F9 Setup Defaults ESC Exit Select Menu Enter Select F10 Sub menu Save and Ext Phoenix BIOS Setup Utility Info Main Security Boot Exit CPU Type Intel Dothan Processor 1800 MHz CPU Speed 1800 MHz HDD Model Name HTS424040M9AT00 HDD Serial Number MPA201Q2C0EBHA ATAPI Device S...

Page 45: ...sword Is Shows that your notebook computer is under controlled by User Pass word or not Set Supervisor Password Supervisor password gives you the authority in accessing the setup utility You also need to enter this password in system booting and resuming from suspend mode When you press Enter in this field the Set Supervisor Password dialog box appears Enter a new pass Security Setup Menu Phoenix B...

Page 46: ...numeric characters and then re enter it for confirmation Password on Boot If you set this field to Enabled your notebook computer will always ask for the password every time you boot your notebook computer This item allows you to set the search drive sequence where the system will try to boot up first To select the boot device you can use the up or down arrow key then press to move up the device in t...

Page 47: ...Discard Changes Discard all changes during running the BIOS setup program Save Changes Saves Setup data to CMOS Battery Refresh Conditions the battery so that the battery can be fully charged How to Exit the Setup Program Phoenix BIOS Setup Utility Info Main Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Changes Load Setup Defaults Discard Changes Save Changes Bat...

Page 48: ... for BIOS file 4 The system is now automatically running the BIOS upgrade 5 The system will shut down automatically when the upgrade is completed To upgrade the BIOS on Windows 1 Please go to Gigabyte website at http www gigabyte com tw Home Support Notebook BIOS BIOS of W511 to down load BIOS upgrade tool Phoenix WinPhlash and the latest BIOS upgrade utility 2 Unzip the file you have downloaded 3 R...

Page 49: ...on provides an easy step to upgrade your system Your notebook computer offers two memory slots using 200 pin SO DIMM Small Outline Dual Inline Memory Module at least 128MB DDR SDRAM One of them is for on board memory module you can use another to add and upgrade 1 Make sure the system is powered off the battery also is removed and that no peripheral devices are attached 2 Turn your notebook comput...

Page 50: ...nside the system Doing so may damage the system Your notebook computer offers one 2 5 format 9 5mm height hard disk If the volume does not fit your need or it is crashed you can upgrade it by replacing with new hard disk Please do the following steps to change it 1 Remove the screws and open the cover by lifting its upper side cover 2 Take out the hard disk from the compartment by finger care fully ...

Page 51: ...m users may not be under warranty Note Contact your local dealer if you decide to perform compo nent upgrade W511 Notebook Computer offers both hardware and software locks security features to protect it Using a computer security lock A security keylock notch located on the rear panel of the computer lets you connect a Kensington compatible computer security lock Setting a Password 1 Supervisor Pa...

Page 52: ...English 43 Chapter 6 Connecting to Peripherals This chapter describes how to connect peripheral devices to your W511 series notebook computer with step by step instructions Connecting to Peripherals ...

Page 53: ...canners printers optical disk drive keyboards games devices and acting as additional plug in sites or hubs Consumer Infrared Lens for medium range InfraRed control It can links the notebook to an optional remote controller The operation distances are about 5m and 20 in horizontal and vertical direction with new batteries 6 1 Using USB Port 6 2 Consumer Infrared Lens ...

Page 54: ...t an external keyboard and or numeric keypad and mouse In order to connect a PS 2 interface device follow these steps 1 Align the connector with the port opening 2 Push the connector into the port until it is seated A mouse keyboard or keypad may be installed and automati cally recognized by your notebook without restarting or chang ing setups 3 External Monitor Port The external monitor port allo...

Page 55: ... Push the connector into the port until it is seated 3 Tighten the two hold down screws located on each end of the connector 6 USB Ports The two USB ports allow you to connect USB devices such as external game pads pointing devices keyboards and or speakers 7 Internal LAN RJ 45 Port Internal LAN port connects your notebook computer to other computers networks through a local area network LAN and s...

Page 56: ...ort allows you to output to a television or display devices that support S video input This is important if you want to do some presentations 1 Turn off your W511 series notebook computer and plug one end of the RCA jack cable to the end to the input video jack of your television set 2 Set the TV standard as you want NTSC PAL SECAM BIOS Default 3 Turn on your notebook computer and the television s...

Page 57: ...ipping carton Each end of the cable has a RJ 45 connector 2 Connect one end of the cable into the network wall outlet or HUB 3 Connect the other end of the cable into the computer RJ 45 LAN port The built in fax data modem provides on standard phone connector 6 6 Using the LAN Port 6 7 Using the Modem Port ...

Page 58: ...d slot found on the right side of the computer These credit card sized Cards enhance the performance of the com puter PC Cards formerly PCMCIA are add on cards for portable computers giving you expansion possibilities long afforded by desk top PCs Popular type II cards include flash memory SRAM fax data modem LAN and SCSI cards CardBus improves on the 16 bit PC card technology by expanding the data...

Page 59: ...e application using the card Left click on the PC Card icon on the taskbar and stop the card operation Press the slot eject button once to pop it out then press it again to eject the PC Card Accepts one Type II 16 bite PC card or 32 bite CardBus PC card Ejecting PC Cards ...

Page 60: ...pter 7 Cleaning and Maintance Your notebook computer is valuable investment that you need to take care of This chapter helps you to learn tips about how to take care of your notebook computer Cleaning and Maintenance ...

Page 61: ...book computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft cloth moistened with water Do not use liquid or aerosol cleaners 4 Leave your notebook computer s cover open for about ten minutes while the heat disperses Heat plays a big part on maintaining the screen You should enable the power manage ment of your notebook to turn off the LCD power and display when the system is...

Page 62: ...adapter and extra battery pack Try to bring backup software as well Check the voltage rating and the outlet type of your destina tion If the power cord of the adapter is different then you need to purchase a suitable one Consult your dealer Carry your notebook computer in its carrying case or in a brief case Never check in the computer as a luggage Remember to apply those power saving features and...

Page 63: ...ow to deal with common system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up your W511 notebook computer Do not attempt to open notebook computer by yourself Contact your dealer or an authorized service center for assistance ...

Page 64: ... your system and make necessary fixes Nothing appears on the screen Power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the display back on two things might be the cause 1 The brightness level might be too low Press Fn F4 and Fn F5 to adjust the brightness level 2 The display device might be set to an extern...

Page 65: ...r notebook computer the internal speakers automatically turn off The keyboard does not respond Try attaching an external keyboard to the USB connector on the rear side of your notebook computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose I want to set up my location to use the Internet modem To properly use your communications softwar...

Page 66: ...on mentioned here may not be exactly the same with your notebook computer as specification is subject to change without notice or modifying this manual Designed with an advanced modular architecture your W511 series notebook computer also allows you for several levels of customiza tion and expansion that are previously available only on desktop PCs PPENDIX A System Information ...

Page 67: ...ansistor TFT displaying at 15 4 WXGA 1280X800 resolution Intel Graphic Media Accelerator 900 for W511U ATI MOBILITY RADEON X700 with 128 MB of Video memory for W511A Simulataneous LCD and CRT display support Dual indenpendent display Connectivity Intergrated 10 100 1000 Mbps Fast Ethernet connection 10 100 Mbps for W511U 1000Mbps for W511A Build in 56Kbps fax data modern Three Universal Serial Bus...

Page 68: ...rophone in jack 3 5mm mini jack One Consumer Infrared lens One S video port Three USB 2 0 ports 4 in 1 SD MMC MS MC Pro card reader Weight with battery and optical drive 15 4 display model about 2 95 Kg 6 48 lbs Dimensions 365 W x274 D x30 5mm max 38 4mm includes battery Power 65W AC adapter 19V 3 42A for W511U 90W AC adapter 19V 3 42A for W511A ...

Page 69: ...60 W511 Series User s Manual English Appendix B Service Center This appendix gives information about world wide service of your W511 series notebook computer ...

Page 70: ...s http www giga byte com Germany G B T TECHNOLOGY TRADING GMBH TEL 49 40 2533040 Sales 49 1803 428468 Tech FAX 49 40 25492343 Sales 49 1803 428329 Tech How to submit a question Technical Issues about using GIGABYTE products Non technical Sales and marketing issues WEB Address http www gigabyte de Japan NIPPON GIGA BYTE CORPORATION TEL 81 3 5791 5438 FAX 81 3 5791 5439 How to submit a question Tech...

Page 71: ...d marketing issues WEB Address http uk giga byte com Australia GIGABYTE TECHNOLOGY PTY LTD TEL 61 3 85616288 FAX 61 3 85616222 How to submit a question Technical Issues about using GIGABYTE products Non technical Sales and marketing issues WEB Address http www giga byte com au Singapore GIGABYTE SINGAPORE PTE LTD How to submit a question Technical Issues about using GIGABYTE products Non technical...

Page 72: ...Issues about using GIGABYTE products Non technical Sales and marketing issues WEB Address http www gigabyte pl Czech Republic Representative Office Of GIGA BYTE Tech nology Co Ltd in CZECH REPUBLIC How to submit a question Technical Issues about using GIGABYTE products Non technical Sales and marketing issues WEB Address http www gigabyte cz Romania Representative Office Of GIGA BYTE Technol ogy Co ...

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