3
保固及售服政策
Warra
n
ty & AS Policy
1.
Warranty period: 2 years from date
of purchase
.
2.
Warranty cases need to be register
ed
on WPS.
i.
GMCs need to reply t
o
warranty cases within 2 days.
ii.
GMCs
will
decide
whether or not
to
return
defect
ive
forks or not.
3.
For the first year,
defect
ive
forks need to be sent back
from dealers to GSCs.
4.
For
w
arranty claims
that
happen in th
e first half of MY20
:
i.
A
ll warranty cases
will be replaced with a new fork
.
ii.
GSC Service Centers
will
practice
repairing
defect
ive
forks.
5.
Warranty claims
that
happen
in
the
second half of MY20
:
i.
GSC Service Centers
will
start
repairing
defect
ive
forks.
6.
保固期：消費者購買日起
2
年。
7.
GSC
必須登錄在
WPS
，
GMC
必須在
2
日內回覆是否將不良品寄回
GMC
做進一步的分析。
8.
新品上市第一年，
GSC
必須要求
Dealer
將不良品寄回。
9.
產品上市前半年：
i.
提供新品免費替換，並將不良品寄回。
ii.
前半年
GSC Service Center
必須針對不良品進行維修的練習。
10.
產品上市下半年起：
i.
依據上半年的不良品維修經驗，由
GSC Service Center
進行維修。
保養區間
Service
I
nterval
保養區間
Service interval
保養內容
Maintenance
每一次騎乘後
After each rid
e
清潔上叉管及防塵套
Clean stanchion
s
and wiper seals
每
50
個小時
After
50 hours
of
riding
保養下叉腳
Lower leg maintenance
每
200
個小時或滿一年
After
200 hours
of
riding or 1 year.
保養氣壓側及阻尼側
Air spring and Damper side maintenance
