64
CardioMem
®
CM 100 XT
78812021-EN
Symptom
Cause
Remedy
CM 100 XT:
Device does not
switch to normal
mode
(LED is flashing
alternately red,
green and blue).
General device er-
ror
Remove and reinsert the bat-
tery.
If the problem persists, con-
tact your dealer or the service
representative of the manu-
facturer.
Incorrect time
stamp on the
ECG report
Internal backup
battery exhausted
Use the download cable to
connect the CM 100 XT to a
PC at least 12 hours to
charge the backup battery.
CM 100 XT,
PhysioGate App:
Bluetooth pairing
not possible
–
Device not found.
Bluetooth on CM
100 XT is deac-
tivated
Press and hold down the
pushbutton on the CM 100 XT
until a tune sounds and the
LED flashes blue. Repeat the
Bluetooth pairing.
CM 100 XT,
PhysioGate App:
ECG transmis-
sion (Bluetooth)
does not func-
tion.
CardioMem CM
100 XT and
smartphone not
coupled
Check the INFO screen in the
PhysioGate App for the serial
number of the coupled device.
If no or an incorrect serial
number is displayed, start
pairing.
The PhysioGate
App does not run
on the smartphone
Unlock the screen and start
the PhysioGate App.
The smartphone is
not connected to
the Internet.
Check the WWW status in the
INFO screen in the Physio-
Gate App.
If the status is not OK, change
your location and try again.
