Getac A140 User Manual Download

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Table of Contents

Chapter 1

Getting Started

................................................................. 1

Getting the Tablet PC Running

................................................. 2

Unpacking

.............................................................................. 2

Installing the Micro-SIM Card (Optional) and Battery

Packs

....................................................................................... 2

Connecting to AC Power

....................................................... 4

Using the Tether

.................................................................... 5

Turning On and Off the Tablet PC

....................................... 6

Taking a Look at the Tablet PC

................................................. 7

Front Components

................................................................. 7

Rear Components

................................................................ 10

Right-Side Components

....................................................... 11

Left-Side Components

......................................................... 12

Top Components

.................................................................. 13

Bottom Components

........................................................... 13

Chapter 2

Operating Your Tablet PC

.............................................. 14

Using the Touchscreen

............................................................. 15

Using Multi-touch Gestures

................................................ 16

Using the Handle as a Kickstand (Optional)

...................... 18

Using Network and Wireless Connections

............................. 19

Using the LAN

...................................................................... 19

Using the WLAN

................................................................... 20

Using the Bluetooth Feature

.............................................. 22

Using the WWAN Feature (Optional)

................................ 24

Using the GPS Feature (Optional)

........................................... 27

Using the Barcode Scanner (Optional)

................................... 28

Using the Fingerprint Scanner (Optional)

.............................. 29

Enrolling a Fingerprint

........................................................ 29

Fingerprint Login

................................................................. 31

Using the NFC/RFID Reader (Optional)

................................... 32

Summary of Contents for A140

Page 1: ...Rugged Mobile Computing Solutions A140 USER MANUAL ...

Page 2: ...ks owned by Bluetooth SIG Inc All brand and product names are trademarks or registered trademarks of their respective companies NOTE The information in this manual is subject to change without notice For the latest version of the manual please visit the Getac website at www getac com ...

Page 3: ...de Components 12 Top Components 13 Bottom Components 13 Chapter 2 Operating Your Tablet PC 14 Using the Touchscreen 15 Using Multi touch Gestures 16 Using the Handle as a Kickstand Optional 18 Using Network and Wireless Connections 19 Using the LAN 19 Using the WLAN 20 Using the Bluetooth Feature 22 Using the WWAN Feature Optional 24 Using the GPS Feature Optional 27 Using the Barcode Scanner Opti...

Page 4: ...onnectors Optional 43 Connecting an Audio Device 43 Connecting a Monitor 44 Connecting a Serial Device Optional 44 Using Storage and Expansion Cards 45 Using MicroSD Cards 45 Using Smart Cards 46 Changing or Replacing 47 Replacing the SSD 47 System Memory Upgrade 48 Chapter 5 Using BIOS Setup 50 When and How to Use 51 Menu Descriptions 53 Information Menu 53 Main Menu 53 Advanced Menu 54 Security ...

Page 5: ...rdware Device Problems 73 Power Management Problems 74 Sensor Problems for Windows 10 Models Only 74 Software Problems 75 Sound Problems 75 Startup Problems 76 WLAN Problems 76 Other Problems 78 Resetting the Tablet PC 79 System Recovery 80 System Restore Recovery or Reset for Windows 10 Models 80 System Recovery a Tool for Windows 7 Models 81 Using the Driver Disc Optional 83 Appendix ASpecificat...

Page 6: ...iv User Notification of Take back Service 94 ENERGY STAR 6 1 95 Battery Recycling 97 ...

Page 7: ...ed Congratulations on purchasing this rugged Tablet PC This chapter first tells you step by step how to get the Tablet PC up and running Then you will find a section briefly introducing the external components of the Tablet PC ...

Page 8: ...attery pack x 2 Stylus Tether Document s Driver disc optional Inspect all the items If any item is damage or missing notify your dealer immediately Installing the Micro SIM Card Optional and Battery Packs 1 Select models only With the mirco SIM card s chip side facing up and the beveled corner pointing to the slot insert the card all the way into the slot ...

Page 9: ...ach is installed in the same way With the battery pack correctly oriented attach its connector side to the battery compartment at an angle and then press down the other side 3 Slide the battery latch toward the locked position CAUTION Make sure the battery latch is correctly locked not revealing the underneath red part Correct Incorrect revealing red part ...

Page 10: ...e Tablet PC for the very first time When the AC adapter is connected it also charges the battery pack For information on using battery power see Chapter 3 You must use AC power when starting up the Tablet PC for the very first time 1 Plug the DC cord of the AC adapter to the power connector of the Tablet PC 2 Plug the female end of the AC power cord to the AC adapter and the male end to an electri...

Page 11: ... ends through the hole of the stylus as indicated by below Then insert the other end through the first loop as indicated by below and pull it tight 2 Insert the other loop end to the tether hole on the Tablet PC as indicated by below Then insert the stylus end through the loop as indicated by below and pull it tight ...

Page 12: ...ode To Do this Windows 10 Windows 7 Power off Shutdown Tap Power Shut down Use the Windows Start menu in the lower left and follow the shutdown procedure Sleep Press the power button or Tap Power Sleep Press the power button or Use the Windows Start menu to put the Tablet PC in Sleep mode Hibernate By default this option is not shown in the Start menu If you want to use the feature set up accordin...

Page 13: ...rs to access the connectors When not using a connector make sure to close the cover completely for water dust and fire proof integrity Engage the locking mechanism if existing Front Components Ref Component Description Handle optional Provides a convenient way to carry the Tablet PC It also serves as Stylus holder The handle has a slot and two openings for the stylus You can use any one for storin...

Page 14: ... Lights blue when the power is on Blinks blue when the system is in Sleep mode Battery Lights amber when the battery is being charged Lights green when battery charging is completed Blinks green to indicate the battery s built in high temperature protection mechanism is activated CAUTION Do not remove the battery during this period Blinks red once per second when the battery s capacity is below 10...

Page 15: ...on your model Camera For Windows 10 Starts the G Camera application For Windows 7 Starts the Getac Camera program and serves as the shutter release button Trigger Serves as the trigger button for the barcode reader if your model has the module When pressed longer Serves as the Ctrl Alt Del keyboard keys P2 button Enables or disables the touchscreen feature When pressed longer P3 button Enables or ...

Page 16: ...dix A for information Rear Components Ref Component Description Hand grip optional Allows you to hold your Tablet PC securely while operating Camera lens optional Allows you to use the camera function When the camera lens is in use the indicator beside it lights up Flash optional Provides extra light when taking pictures Tether hole Stylus can be tethered to this hole Battery pack Supplies power t...

Page 17: ...ects a USB device RJ 45 connector LAN2 Connects the LAN cable Smart card Reader Accepts a smart card for additional security feature Optional component Depending on the model the component can be one of the following None RS232 serial connector Connects a serial mouse o r serial communication device VGA connector Connects an external display monitor NFC RFID reader Reads data from NFC RFID tags Sl...

Page 18: ...let PC Left Side Components Ref Component Description WLAN switch Switches the WLAN radio on or off Power connector Connects the AC adapter RJ 45 connector LAN1 Connects the LAN cable MicroSD card slot Accepts a microSD card for removable storage media USB 3 0 port Connects a USB device HDMI connector Connects a HDMI monitor or TV set Combo audio connector Connects a set of headphones or external ...

Page 19: ...ads barcodes Bottom Components Ref Component Description Kensington lock Locks the Tablet PC to a stationary object for security Docking connector Connects to the docking station available as an option Antenna Pass through optional Connects to the docking station for using external GPS WWAN WLAN antenna WLAN WWAN GPS ...

Page 20: ...nly the parts containing information unique to your Tablet PC CAUTION Do not expose your skin to the Tablet PC when operating it in a very hot or cold environment The Tablet PC can get uncomfortably warm when you use it in high temperatures As a safety precaution in such a circumstance do not place the Tablet PC on your lap or touch it with your bare hands for extended periods of time Prolonged bo...

Page 21: ... tap the Touch Screen Mode shortcut on Windows desktop to open the settings menu and select one of the options as shown below NOTE If liquid is spilled on the touchscreen causing a wet area the area will stop responding to any inputs For the area to function again you must dry it The following table shows how you use the touchscreen to obtain equivalent mouse functions Term Action Equivalent Mouse...

Page 22: ...een The movement of the fingers across the screen creates gestures which send commands to the Tablet PC Here are the multi touch gestures that you can use Gestures Actions finger down finger up Descriptions Pan Scroll or Drag 1 or 2 fingers up or down Use panning to see another part of a page that has scroll bars Zoom Pinch Move two fingers apart toward each other Use zooming to make an item a pho...

Page 23: ... specific gesture Press and Tap Press on target and tap using a second finger Use press and tap to access the shortcut menu Two finger Tap Tap two fingers at the same time where the target is in the midpoint between the fingers The function is defined by applications that support the specific gesture Flicks Make quick drag gestures in the desired direction Flick left or right to navigate back and ...

Page 24: ...Using the Handle as a Kickstand Optional For models having the handle the handle can serve as a kickstand Orient the Tablet PC in the reverse landscape manner and turn the handle to one side as shown below ...

Page 25: ...one end of the LAN cable to the RJ 45 connector on the Tablet PC and the other end to the network hub NOTE LAN2 module implements DSM Deep Slumber Mode to save battery power Power is supplied to the LAN module only when the LAN cable is connected This means the LAN module will not appear in Windows Device Manager if the LAN cable is not connected and will appear if the cable is connected LAN2 LAN1...

Page 26: ...s at the ON green position 2 If you have previously turned off the WLAN radio use one of the below methods to turn it on For Windows 10 Tap Settings Network Internet Wi Fi Slide the Wi Fi switch to the On position For Windows 7 Use either Windows Mobility Center or Getac Quick Bar To open Getac Quick Bar tap and hold the Getac Utility icon on Windows taskbar and select Quick Bar Tap the WLAN butto...

Page 27: ...con in the lower right of the task bar For Windows 7 3 In the list of available wireless networks tap a network and then tap Connect Tap the Wireless Network icon on the taskbar An orange light in the icon indicates connections are available 4 Some networks require a network security key or passphrase To connect to one of those networks ask your network administrator or Internet service provider I...

Page 28: ...ot block the antenna area Turning On Off the Bluetooth Radio To turn on the Bluetooth radio For Windows 10 Tap Settings Devices Bluetooth Slide the Bluetooth switch to the On position For Windows 7 Use Getac Quick Bar To open Getac Quick Bar tap and hold the Getac Utility icon on Windows taskbar and select Quick Bar Tap the Bluetooth button in the Quick Bar an X over the button means the radio is ...

Page 29: ...ure that the Bluetooth function is enabled as described above 2 Make sure that the target Bluetooth device is turned on discoverable and within close range See the documentation that came with the Bluetooth device 3 For Windows 10 Tap Settings Devices Bluetooth For Windows 7 4 Select the device you want to connect from the search results Tap and hold the Bluetooth icon on Windows taskbar Tap Add a...

Page 30: ...ling the SIM Card Optional and Battery Packs in Chapter 1 Do not block the antenna area Turning On Off the WWAN Radio To turn on the WWAN radio For Windows 10 Tap Settings Network Internet Airplane mode Slide the Cellular switch to the On position For Windows 7 Use the WWAN utility software or Getac Quick Bar To open Getac Quick Bar tap and hold the Getac Utility icon on Windows taskbar and select...

Page 31: ... the below methods Use the Airplane Mode button in the OSD Control Panel For Windows 10 Setting up a WWAN Connection Tap Settings Network Internet Airplane mode 1 Make sure that the SIM card is inserted and the WWAN function is enabled as described above 2 Start the WWAN utility software Skylight 3 You need to configure the software to match your mobile network operator Tap the button to open the ...

Page 32: ...a and APAC Asia Pacific regions 6 Select OK to start configuring mobile broadband device A message bar appears on the screen to show the progress Wait till the configuration is completed EM MC7305 firmware is required The supported operators include Orange Swisscom Telefonica Telstra and Vodafone If your operator is not one of them select Generic_EMEA_APAC_7305 in the list CAUTION Do not perform o...

Page 33: ...aphic location of the computer and use the data for navigational and other purposes NOTE You need to install third party software to take full advantage of the GPS feature Do not block the antenna area You can view GPS information by running the G Manager program and selecting the GPS Status tab GPS antenna ...

Page 34: ... Start your processing software and open a new or existing file Place the insertion point or called cursor where you want the data to be entered 2 Press the Trigger button P1 on your Tablet PC 3 The barcode scanner shines red light with a center red dot Aim the red dot at the center of the barcode The red light should cover the entire barcode Adjust the lens distance from the barcode shorter for a...

Page 35: ...bite The fingerprint scanner if your model has the feature provides a strong authentication mechanism based on fingerprint recognition You can log on to Windows and dismiss the lock screen with an enrolled fingerprint instead of a password Enrolling a Fingerprint NOTE You can enroll a fingerprint only after creating a password for the Windows user account For Windows 10 1 Click Settings Accounts S...

Page 36: ...er surface Keep the finger still until you re asked to lift your finger and repeat the action again Several scans of the fingerprint are required NOTE Place your finger in a natural position that matches the way you normally hold your device 6 When completed click Finish NOTE For detailed information on the program see the program s online help ...

Page 37: ... has 360 degree readability You can place your finger in any orientation for the scanner to recognize an enrolled fingerprint With an enrolled fingerprint the user can log on by tapping the Fingerprint option in Windows login screen and then placing the finger on the scanner The user can also dismiss the lock screen with the fingerprint If fingerprint login attempts fail three times you will be sw...

Page 38: ...he same orientation as indicated by the icon on the exterior of the Tablet PC The icon indicates where the RFID antenna is located The location depends on your model NOTE When not using an NFC RFID card do not leave it within or near the antenna area For enhanced applications and customization of the module contact your authorized Getac dealer The NFC reader requires specialized applications For f...

Page 39: ...Tablet PC operates either on external AC power or on internal battery power This chapter tells you how you can effectively manage power To maintain optimal battery performance it is important that you use the battery in the proper way ...

Page 40: ...d When you disconnect the AC adapter disconnect from the electrical outlet first and then from the Tablet PC A reverse procedure may damage the AC adapter or Tablet PC When unplugging the connector always hold the plug head Never pull on the cord The AC adapter serves as a converter from AC Alternating Current to DC Direct Current power because your Tablet PC runs on DC power but an electrical out...

Page 41: ... In such conditions the battery will be regarded as fully charged at 80 capacity The battery level may automatically lessen due to the self discharge process 0 21 per day even when the battery pack is fully charged 100 This happens no matter if the battery pack is installed in the Tablet PC To charge the battery pack connect the AC adapter to the Tablet PC and an electrical outlet The Battery Indi...

Page 42: ...s an estimated result The actual operating time can be different from the estimated time depending on how you are using the Tablet PC The operating time of a fully charged battery pack depends on how you are using the Tablet PC When your applications often access peripherals you will experience a shorter operating time The two battery packs are discharged in parallel By Operating System You can ch...

Page 43: ... Discharging The icon shows the charge remaining in 10 percent increments until the charge reaches the low battery level Low The battery charge has reached the low battery level Critically low The battery charge has reached the critical battery level By default Windows will display a notification and put your Tablet PC into Hibernation When the battery is low the Tablet PC s Battery Indicator also...

Page 44: ...NOTE You can hot swap one battery pack while the other one is supplying the power To replace the battery pack follow these steps 1 Locate the battery pack you want to remove or 2 Slide the battery latch toward the right and then upwards to release the battery pack 3 Remove the battery pack from its compartment 4 Fit another battery pack into place With the battery pack correctly oriented attach it...

Page 45: ...39 5 Slide the battery latch toward the locked position CAUTION Make sure the battery latch is correctly locked not revealing the underneath red part Correct Incorrect revealing red part ...

Page 46: ...ggestions Do not disable Power Management Decrease the LCD brightness to the lowest comfortable level Shorten the length of time before Windows turn off the display When not using a connected device disconnect it Turn off the wireless radio if you are not using the wireless module such as WLAN Bluetooth or WWAN Turn off the Tablet PC when you are not using it ...

Page 47: ...r Tablet PC You can expand the capabilities of your Tablet PC by connecting other peripheral devices When using a device be sure to read the instructions accompanying the device together with the relevant section in this chapter ...

Page 48: ...ch as a digital camera scanner printer modem and mouse NOTE USB 3 0 port is backward compatible with USB 2 0 port However if necessary you can set a USB 3 0 port to be a USB 2 0 port in the BIOS Setup Utility Go to the utility select Advanced Device Configuration and then select Upper Left Port Setting or Lower Left Port Setting USB 3 0 USB 2 0 ...

Page 49: ...le with the dot on the Tablet PC 2 Push the outer sleeve and then plug the connector Once connected a special locking mechanism will prevent accidental disconnection To disconnect push the outer sleeve to unlock and then pull the connector out Connecting an Audio Device The audio combo connector is the 4 pole TRRS 3 5mm type Apple iPhone Recessed so you can connect a compatible headset microphone ...

Page 50: ...efinition Multimedia Interface is an audio video interface that transmits uncompressed digital data and therefore delivers true HD quality Select models have a VGA connector To switch the display output use Windows Control Panel or OSD Control Panel Connecting a Serial Device Optional If your model has the RS232 serial port you can connect a serial device such as a serial mouse or serial communica...

Page 51: ...ards 1 Locate the microSD card reader Open the cover 2 Align the card with its connector pointing to the slot and the connector side facing back Slide the card into the slot until it reaches the end 3 Close the cover 4 Windows will detect the card and assign it a drive name To remove a storage card 1 Open File Explorer and click Computer 2 Right click the drive with the card and select Eject 3 Ope...

Page 52: ...nd interact intelligently with a smart card reader 1 Locate the smart card reader Open the cover 2 With the embedded computer chip facing front and near the slot slide the smart card into the slot 3 Close the cover To remove a smart card 1 Make sure that the software is not accessing the smart card 2 Open the cover 3 Slightly push the card to release and then pull it out of the slot 4 Close the co...

Page 53: ...dapter 2 Carefully place the Tablet PC upside down 3 Remove 9 screws to open the compartment cover 4 Unfasten 3 screws and unplug the SDD Solid State Drive 5 Plug the new SSD into place and secure with 3 screws 6 Close the compartment cover and secure with 9 screws 7 Replace the battery packs ...

Page 54: ...fected such modules When inserting or removing a RAM module do not touch the terminals or internal components insert objects other than the module or allow foreign particles to enter Doing so has been known to cause damage fire or electrical shock To install the RAM module 1 Disconnect the AC adapter and remove the battery packs 2 Carefully place the Tablet PC upside down 3 Remove 9 screws to open...

Page 55: ...M module is difficult to insert or difficult to push down do not force it Check once more to ensure that the module is positioned correctly 5 Close the compartment cover and secure with 9 screws 6 Replace the battery packs ...

Page 56: ...BIOS is a layer of software called firmware that translates instructions from other layers of software into instructions that the computer hardware can understand The BIOS settings are needed by your computer to identify the types of installed devices and establish special features This chapter tells you how to use the BIOS Setup Utility ...

Page 57: ...ess the Windows Logo button on your Tablet PC In the pre boot menu that appears select Setup Utility Tap with your finger Stylus is not supported here If you don t want any accidental tapping to invoke the pre boot menu you can disable this method by setting the Screen Tapping for Boot Options item in the BIOS Setup Utility When tapping the screen for operating BIOS Setup use your finger The touch...

Page 58: ...52 Method 2 for Windows 7 models only If a keyboard is connected press the F2 key when the prompt Press F2 for System Utilities appears at the bottom left corner of the screen during system startup ...

Page 59: ...System Time sets the system time OS Select specifies which version of Windows your computer is running Boot Priority determines the first device that the system boots from Select Legacy First or UEFI First according to your needs Legacy USB Support enables or disables the system s support for Legacy USB CSM Support enables or disables CSM Compatibility Support Mode You can set this item to Yes for...

Page 60: ... or disables Intel Active Management Technology BIOS extension execution AMT allows the system administrator to access an AMT featured computer remotely Intel AMT Setup Prompt determines whether the prompt for entering Intel MEBx Setup appears or not during POST Virtualization Technology Setup Intel R Virtualization Technology enables or disables Intel VT Intel Virtualization Technology feature wh...

Page 61: ...nfirmed To cancel a password leave the password empty by pressing the Enter key Set Supervisor User Password sets the supervisor user password You can set the supervisor user password to be required for starting up the system and or entering BIOS Setup Password on Boot allows you to enable or disable the entering of password for booting up your system Set HDD 0 User Password sets the password for ...

Page 62: ...r set the device to Off Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility After finishing with your settings you must save and exit so that the changes can take effect Exit Saving Changes saves the changes you have made and exits BIOS Setup Utility Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made Load Setup Defaults loads the factory defau...

Page 63: ...57 Chapter 6 Using Getac Software Getac software includes application programs for specific computer components and utility programs for overall management This chapter briefly introduces the programs ...

Page 64: ...e certain functions on your Tablet PC with a simple tap of the screen To open the OSD Control Panel start the program named OSDC If you have a Windows 7 model you can also press the Windows Logo button on your Tablet PC to open it The following screen appears For detailed information on the program see the program s online help Help ...

Page 65: ...ning message will appear when a connected docking station is removed unexpectedly Enable the use of external GPS WWAN WLAN antenna signal Change the function of the hardware button Configure how your system works with the vehicle ignition Monitor the system View GPS information Tap and hold the Getac Utility icon located on Windows taskbar and select G Manager to start the program The G Manager wi...

Page 66: ...60 For detailed information on the program see the program s online help Help ...

Page 67: ...s as EXIF 2 2 metadata NOTE G Camera uses the standard location service of Windows To start the G Camera application select All apps G Camera In the middle is the preview window with status display At the two sides are various buttons For detailed information on the program see the program s online help Tap Help Internet connection is required ...

Page 68: ... Getac Camera close any other program that uses the camera otherwise Getac Camera can only provide limited functions Start Getac Camera The Getac Camera window appears as shown below The GPS positioning will be automatically activated When the GPS positioning is completed you will see the geographical information in the watermark area on the image For detailed information on the program see the pr...

Page 69: ...ntenance Taking good care of your Tablet PC will ensure a trouble free operation and reduce the risk of damage to your Tablet PC This chapter gives you guidelines covering areas such as protecting storing cleaning and traveling ...

Page 70: ...tall a virus detecting program to monitor potential viruses that could damage your files Using the Cable Lock You can use a Kensington type cable lock to protect your Tablet PC against theft The cable lock is available in computer stores To use the lock loop the lock cable around a stationary object such as a table Insert the lock to the Kensington lock hole and turn the key to secure the lock Sto...

Page 71: ...ng or hitting may damage the Tablet PC Do not cover or block any ventilation openings on the Tablet PC For example do not place the Tablet PC on a bed sofa rug or other similar surface Otherwise overheating may occur that results in damage to the Tablet PC As the Tablet PC can become very hot during operation keep it away from objects that are vulnerable to heat Keep the Tablet PC at least 13 cm 5...

Page 72: ... leave the Tablet PC wet when you can dry it If the Tablet PC gets wet where the temperature is 0 C 32 F or below freeze damage may occur Make sure to dry the wet Tablet PC Battery Pack Guidelines Recharge the battery pack when it is nearly discharged When recharging make sure that the battery pack is fully charged Doing so may avoid harm to the battery pack The battery pack is a consumable produc...

Page 73: ...improper operation to it or the Tablet PC The Tablet PC s input voltage and surrounding temperature will directly affect the battery pack s charge and discharge time charging time will be prolonged when the Tablet PC is turned on To shorten the charging time it is recommended that you place the Tablet PC in Sleep or Hibernation mode a low temperature will prolong the charging time as well as haste...

Page 74: ... not use excessive force on the display Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display Using the touchscreen during low temperature below 5 o C 41 F may cause a slower response time this is normal A normal response time may be restored upon returning to room temperature When there is noticeable discrepancy in the operation of the touch...

Page 75: ...e the AC adapter as the power source and as a battery charger Hand carry the Tablet PC Do not check it in as luggage If you need to leave the Tablet PC in the car put it in the trunk of the car to avoid exposing the Tablet PC to excessive heat When going through airport security it is recommended that you send the Tablet PC and flash disks through the X ray machine the device you set your bags on ...

Page 76: ... Computer problems can be caused by hardware software or both When you encounter any problem it might be a typical problem that can easily be solved This chapter tells you what actions to take when solving common computer problems ...

Page 77: ...the cable connections are correct and secure Make sure that the configuration information is properly set in the BIOS Setup program Make sure that all the device drivers are correctly installed Make notes of your observations Are there any messages on the screen Do any indicators light Do you hear any beeps Detailed descriptions are useful to the service personnel when you need to consult one for ...

Page 78: ...often partially recharge and discharge the battery might not be charged to its full potential Initialize the battery to solve the problem The battery operating time indicated by the battery meter does not match the actual operating time The actual operating time can be different from the estimated time depending on how you are using the Tablet PC If the actual operating time is much less than the ...

Page 79: ...Bad dots appear on the display at all times A small number of missing discolored or bright dots on the screen are an intrinsic characteristic of TFT LCD technology It is not regarded as a LCD defect Clouding or called mura happens on the screen when you exert forces on the left or right side of the LCD frame This is a normal phenomenon not a defect Hardware Device Problems The Tablet PC does not r...

Page 80: ...p or Hibernation mode The Tablet PC automatically enters Sleep or Hibernation mode when the battery pack is empty Do any one of the following Connect the AC adapter to the Tablet PC Replace the empty battery pack with a fully charged one Sensor Problems for Windows 10 Models Only The built in digital compass doesn t seem to be accurate Rotating the display can affect the accuracy of the digital co...

Page 81: ... correctly installed If an error message appears on the screen consult the software program s documentation for further information If you are sure the operation has stop reset the Tablet PC Sound Problems No sound is produced Make sure that the volume control is not set too low Increase the volume ...

Page 82: ...er is correctly and securely connected If so make sure that the electrical outlet works properly If you are using the battery power make sure that the battery is not discharged When the ambient temperature is below 20 C 4 F the Tablet PC will start up only if both battery packs are installed When you turn on the Tablet PC it stops after POST Reset your Tablet PC WLAN Problems I cannot use the WLAN...

Page 83: ...the network when Infrastructure mode is configured Make sure that the Access Point your Tablet PC is associated with is powered on and all the LEDs are working properly If the operating radio channel is in poor quality change the Access Point and all the wireless station s within the BSSID to another radio channel Your Tablet PC may be in an out of range situation Move your Tablet PC closer to the...

Page 84: ...me via the operating system or BIOS Setup program After you have performed everything as described above and still have the incorrect date and time every time you turn on the Tablet PC the RTC Real Time Clock battery is at the end of its life Call an authorized dealer to replace the RTC battery ...

Page 85: ...ot use the restart function of the operating system reset the Tablet PC Reset the Tablet PC by any one of these methods Press and hold the P1 button for more than 2 seconds This opens the Ctrl Alt Del screen where you can select actions including Restart If the above action does not work press and hold the power button for more than 5 seconds to force the system to turn off Then turn on the power ...

Page 86: ...lier point in time if you have created a restore point Recover from a drive If you have created a recovery drive on Windows 10 you can use the recovery drive to reinstall Windows Reset this PC This option allows you to reinstall Windows with or without keeping your files See Microsoft website for more information NOTE System recovery for Windows 10 typically will take several hours to complete ...

Page 87: ...rive will be lost Make sure that power is not interrupted during the recovery process An unsuccessful recovery may result in Windows startup problems To run System Recovery 1 Connect the AC adapter 2 Turn on the Tablet PC During system startup when the Getac logo screen appears double tap the screen In the menu that appears select HDI Recovery Or if a keyboard is connected you can press Ctrl Alt F...

Page 88: ... 5 Turn on the Tablet PC The Windows setup wizard starts Follow the onscreen prompts to continue 6 When the system restarts the installer screen appears The installer will perform system hardware detection and driver installation 7 When completed the system restarts and displays Windows desktop ...

Page 89: ...rs and utilities one by one after installing Windows To manually install drivers and utilities 1 Start up the Tablet PC 2 Prepare an external CD DVD drive with USB connection Connect the drive to your Tablet PC Wait for the Tablet PC to recognize the drive 3 Insert the Driver disc Make sure you use the disc that matches the Windows version of your Tablet PC 4 The autorun program should automatical...

Page 90: ...putrace HDD Security Eraser and self diagnostic RAM 8 16 32GB DDR4 SO DIMM Video Controller UMA Intel HD Graphics 520 Display Panel 14 inch 16 9 wide TFT LCD resolution up to 1366 768 HD or 1920x1080 FHD option dimmer mode blackout mode capacitive multi touch Touchscreen Capacitive multi touch screen 10 point Audio Features Azalia High Definition audio Speaker Integrated Microphone Integrated Hard...

Page 91: ...less Combo NFC RFID supporting HF Protocol ISO 14443 A B MIFARE ISO 15693 ISO 18000 3 Security Kensington lock TPM 2 0 Fingerprint scanner optional Power AC adapter Universal 65 W input 100 240 V 50 60 Hz output 19V Battery pack x 2 Lithium ion Prismatic type 3 cell Dimension LxW D 359 x 238 x 32 5mm 12 4 8 1 0 9 inch without the handle Weight 2 kg 4 4 lb without the handle Button Functions on Spe...

Page 92: ...d safety notices on your Tablet PC NOTE Marking labels located on the exterior of your Tablet PC indicate the regulations that your model complies with Please check the marking labels and refer to the corresponding statements in this appendix Some notices apply to specific models only ...

Page 93: ...ntee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an...

Page 94: ...ant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada ANSI Warning Equipment approved for ANSI ISA 12 12 01 Nonincendive Electrical Equipment for use in Class 1 Division 2 Group A B C and D Maximum ambient temperature 40 C WARNING To prevent ignition of a hazardous atmo...

Page 95: ... Paristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin Hävitä käytetty paristo valmistajan ohjeiden mukaisesti ENGLISH CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions DE...

Page 96: ...t in malfunction and or danger Do not use the adapter in a high moisture environment Never touch the adapter when your hands or feet are wet Allow adequate ventilation around the adapter when using it to operate the device or charge the battery Do not cover the AC adapter with paper or other objects that will reduce cooling Do not use the AC adapter while it is inside a carrying case Connect the a...

Page 97: ...diates radio frequency energy The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission FCC This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference tha...

Page 98: ... Radio Frequency Interference Requirements To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empêcher que cet appareil cause du brouillage au service faisant l objet d une licence il doit être utilisé à l int...

Page 99: ...όν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999 5 EC Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999 5 EC Italian Questo prodotto è conforme alla Direttiva Europea 1999 5 EC Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999 5 EC Portuguese Este produto cumpre com as normas da Diretiva Européia 1999 5 EC Spanish Este ...

Page 100: ... hazardous materials While they pose no risk to you during normal use they should never be disposed with other wastes Getac provides a free take back service for recycling your Getac products Our electronics recycler will provide competitive bids for recycling non Getac products as well For Battery Recycling The batteries used to power your portable Getac products contain hazardous materials While...

Page 101: ...s without enabled power management features Earning the ENERGY STAR When every home office is powered by equipment that has earned the ENERGY STAR the change will keep over 289 billion pounds of greenhouse gases out of the air If left inactive ENERGY STAR qualified computers enter a low power mode and may use 15 watts or less New chip technologies make power management features more reliable depen...

Page 102: ...as emissions Getac Product Compliance All Getac products with ENERGY STAR logo comply with the ENERGY STAR standard and the power management feature is enabled by default As recommended by the ENERGY STAR program for optimal energy savings the computer is automatically set to sleep after 15 minutes in battery mode and 30 minutes in AC mode of user inactivity To wake up the computer press the power...

Page 103: ...800 822 8837 Call2Recycle is a product stewardship program providing no cost battery and cellphone recycling solutions across the U S and Canada Operated by Call2Recycle Inc a 501 c 4 nonprofit public service organization the program is funded by battery and product manufacturers committed to responsible recycling See more at http www call2recycle org ...

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Getac A140, User Manual

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