Genie IntelliG 1000, Operation & Maintenance Manual

Page: 14 / 14

13
©2011 The Genie Company 9/2011
TROUBLESHOOTING GUIDE -
POWERHEAD LEDs FOR HELP-1-800-35-GENIE OR WWW.GENIECOMPANY.COM
Powerhead LED
Possible Problem Solution
Round LED Long LED
OFF OFF
Normal operation None required
No response from unit
Check power supply
Contact a trained door system
technician
ON/RED/
STEADY
ON/RED/
STEADY
Limits NOT set properly Reprogram Limits, see page 5
ON/RED/
FLASHING
ON/RED/
FLASHING
Program error Unplug unit, wait 5 seconds, plug in
Component failure
Contact a trained door system
technician
ON/BLUE/
FLASHING
OFF Remote NOT programmed Program remote, see page 6
ON/PURPLE/
FLASHING
OFF
IntelliCode® 1 remote NOT
programmed
Program remote using IntelliCode®
m a r g o r p n e h t , 6 e g a p e e s , e t o m e r 2
IntelliCode® 1 remote using
instructions on page 6.
ON/RED/
FLASHING
OFF
Safe-T-Beam® physical
obstruction
Remove obstruction, recheck unit
Safe-T-Beam® signal
interference Check alignment of Safe-T-Beam® pair
and nearest other Safe-T-Beam® pair
OFF
ON/RED/
FLASHING
Door contact in up or down
travel
Remove obstruction
Door component failure
detected Check door spring, track, rollers, hinges
and fixtures
OFF
ON/RED/
STEADY
Thermal cutout
DO NOT unplug unit
Wait until LED clears before operating
*0,+ROGLQJV,QFGED7KH*HQLH&RPSDQ\6HOOHUZDUUDQWVWRWKHRULJLQDOSXUFKDVHURIWKHEHORZLGHQWLILHGJDUDJHGRRURSHQHU6LOHQW0D[Œ&KDLQ0D[ŒRU,QWHOOL*Œ ´3URGXFWµVXEMHFW
WRDOORIWKHWHUPVDQGFRQGLWLRQVKHUHRIWKDWWKH3URGXFWDQGDOOFRPSRQHQWVWKHUHRIZLOOEHIUHHIURPGHIHFWVLQPDWHULDOVDQGZRUNPDQVKLSIRUWKHIROORZLQJSHULRGVRIWLPHPHDVXUHGIURPWKHGDWHRISXUFKDVH
02725*($5%2;6HOOHUZDUUDQWVWKHPRWRUJHDUER[IRUWKH/,)(7,0(RIWKHSURGXFW
%(/76HOOHUZDUUDQWVWKHEHOWIRUDSHULRGRI),)7((1<($56
&+$,16HOOHUZDUUDQWVWKHFKDLQIRUDSHULRGRI),9(<($56
&25(81,73$5766HOOHUZDUUDQWVDOORWKHUSDUWVDQGFRPSRQHQWVRIWKH&RUH8QLWIRUDSHULRGRI),9(<($56
$&&(6625,(66HOOHUZDUUDQWVDOODFFHVVRULHVIRUDSHULRGRI21(<($5
/LIHWLPHVKDOOPHDQIRUDVORQJDVWKHRULJLQDOSXUFKDVHURZQVWKHKRPHLQZKLFKWKHSURGXFWLVRULJLQDOO\LQVWDOOHG
7KH&RUH8QLWFRQVLVWVRIWKHSRZHUKHDGZLUHGZDOOFRQWURO6DIH7%HDP
Š V\VWHP-$UPDQGUDLO
6HOOHU·VREOLJDWLRQXQGHUWKLVZDUUDQW\LVVSHFLILFDOO\OLPLWHGWRUHSDLULQJRUUHSODFLQJDWLWVRSWLRQWKH3URGXFWRUDQ\SDUWWKHUHRIZKLFKLVGHWHUPLQHGE\6HOOHUWREHGHIHFWLYHGXULQJWKHDSSOLFDEOHZDUUDQW\SHULRG
FKD
$Q\ODERU
UJHVDUHH[FOXGHGDQGZLOOEHWKHUHVSRQVLELOLW\RIWKHSXUFKDVHU 7KLVZDUUDQW\JLYHV\RXVSHFLILFOHJDOULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVZKLFKYDU\IURPVWDWHWRVWDWH7KLVZDUUDQW\LVPDGHWRWKHRULJLQDOSXUFKDVHU
RIWKH3URGXFWRQO\DQGLVQRWWUDQVIHUDEOHRUDVVLJQDEOH7KLVZDUUDQW\DSSOLHVRQO\WR3URGXFWLQVWDOOHGLQDUHVLGHQWLDORURWKHUQRQFRPPHUFLDODSSOLFDWLRQ ,WGRHVQRWFRYHUDQ\3URGXFWLQVWDOOHGLQFRPPHUFLDORULQGXVWULDO
EXLOGLQJDSSOLFDWLRQV 7KLVZDUUDQW\GRHVQRWDSSO\WRDQ\XQDXWKRUL]HGRULPSURSHULQVWDOODWLRQDOWHUDWLRQRUUHSDLURIWKH3URGXFWRUWRDQ\3URGXFWRUFRPSRQHQWZKLFKKDVEHHQGDPDJHGRUGHWHULRUDWHGGXHWRPLVXVHDEXVH
QHJOHFWDFFLGHQWIDLOXUHWRSURYLGHQHFHVVDU\PDLQWHQDQFHQRUPDOZHDUDQGWHDURUDFWVRI*RGRUDQ\RWKHUFDXVHEH\RQGWKHUHDVRQDEOHFRQWURORI6HOOHUDQGGRHV
RURSHQER[VDOHVRUUHSDLUVRUPDLQWHQDQFHWRGRRUFRPSRQHQWV
QRWFRYHUEDWWHULHVPLVVLQJRUGDPDJHGSDUWVIURPFOHDUDQFH
$//(;35(66$1',03/,(':$55$17,(6)257+(352'8&7,1&/8',1*%87127/,0,7('72$1<,03/,(':$55$17,(62) 0(5&+$17$%,/,7<$1'),71(66)25$3$57,&8/$5385326(
$5(/,0,7(',17,0(727+($33/,&$%/(:$55$17<3(5,2'5()/(&7('$%29(12:$55$17,(6:+(7+(5(;35(6625,03/,(':,//$33/<$)7(57+(/,0,7(':$55$17<3(5,2'
+$6(;3,5('6RPHVWDWHVGRQRWDOORZOLPLWDWLRQVRQKRZORQJDQLPSOLHGZDUUDQW\ODVWVVRWKHDERYHOLPLWDWLRQPD\QRWDSSO\WR\RX ,112(9(176+$//*0,+2/',1*6,1&25,763$5(1725$)),/,$7(6
%(5(63216,%/()2525/,$%/(72$1<21()2563(&,$/,1',5(&7&2//$7(5$/381,7,9(,1&,'(17$/25&216(48(17,$/'$0$*(6HYHQLI6HOOHUKDVEHHQDGYLVHGRIWKHSRVVLELOLW\RIVXFK
GDPDJHV6XFKH[FOXGHGGDPDJHVLQFOXGHEXWDUHQRWOLPLWHGWRORVVRIXVHFRVWRIDQ\VXEVWLWXWHSURGXFWRURWKHUVLPLODULQGLUHFWILQDQFLDOORVV6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDO
GDPDJHVVRWKHDERYHOLPLWDWLRQRUH[FOXVLRQPD\QRWDSSO\WR\RX
&ODLPVXQGHUWKLVZDUUDQW\PXVWEHPDGHSURPSWO\DIWHUGLVFRYHU\DQGZLWKLQWKHDSSOLFDEOHZDUUDQW\SHULRG7RREWDLQZDUUDQW\VHUYLFH\RXPXVWFRQWDFW
*HQLH
Š FXVWRPHUVHUYLFHDQGSURYLGHSURRIRIWKHGDWHDQGORFDWLRQRISXU
*HQLH Š FXVWRPHUVHUYLFHDQGSURYLGHSURRIRIWKHGDWHDQGORFDWLRQRI
FKDVHDQGLGHQWLILFDWLRQDVWKHRULJLQDOSXUFKDVHU&DOO*HQLH Š &XVWRPHU6HUYLFHWROOIUHHDWWRVSHDNZLWKDWUDLQHGUHSUHVHQWDWLYH
3XUFKDVHUPXVWDOORZVHOOHUDUHDVRQDEOHRSSRUWXQLW\WRLQVSHFW3URGXFWFODLPHGWREHGHIHFWLYHSULRUWRUHPRYDORUDOWHUDWLRQRILWVFRQGLWLRQ8SRQGHWHUPLQDWLRQE\6HOOHUWKDWWKH3URGXFWRUDQ\SDUWWKHUHRILVGHIHFWLYHGXULQJ
WKHDSSOLFDEOHZDUUDQW\SHULRGZKLFKPD\UHTXLUHSXUFKDVHUWRUHWXUQWKH3URGXFWWR6HOOHUDWSXUFKDVHU·VH[SHQVH6HOOHUZLOOVXSSO\WKHSXUFKDVHUZLWKUHSODFHPHQWSDUWVRUDWLWVRSWLRQDUHSODFHPHQW3URGXFWVKLSSLQJDQG
KDQGOLQJRIDQ\UHSODFHPHQWSDUWVRUUHSODFHPHQW3URGXFWDOVRDWSXUFKDVHU·VH[SHQVH6HOOHUPD\XVHQHZRUUHFRQGLWLRQHGSDUWVRUDQHZRUUHFRQGLWLRQHG3URGXFWRIWKHVDPHRUVLPLODUGHVLJQ
7KHUHDUHQRHVWDEOLVKHGLQIRUPDOGLVSXWHUHVROXWLRQSURFHGXUHVRIWKHW\SHGHVFULEHGLQWKH0DJQXVRQ0RVV:DUUDQW\$FW
385&+$6(5
,167$//$7,21$''5(66
'$7(385&+$6(' 6(5,$/180%(5
23(1(502'(/
5(027(&21752/02'(/
'($/(51$0(
'($/(5$''5(66
P900-228
Limited Warranty
IntelliG™1000/1200, SilentMax™1000/1200, ChainMax™1000/1200