General Dynamics Itronix | 72-0145-001
GD3080 User Guide
Troubleshooting
Pen / Display
When I try to use the pen on my display, nothing
happens
If you cannot select objects accurately with the pen, you may
need to recalibrate the display. Select
Start, All Programs,
Mobile Computer Tools, Tablet Calibration
. Then follow the
on screen instructions.
If you are using a conventional pen/stylus, verify you are in touch
screen mode. To do this, press the
LINE UP
and
LINE DOWN
ar-
row keys simultaneously. You will hear one beep when entering
Touch Screen Mode
and two beeps when entering
Digitizer
Mode
.
Check the tip of your pen/stylus. It should be replaced when
worn. Five replacement tips and a tip removal tool are provided
in your package.
The display warps or pillows in high humidity
The computer remains functional; however, moving the com-
puter to a more suitable environment will allow the display to
recover.
The touch screen doesn’t respond after a suspend
The touch screen needs a few seconds to work after a suspend.
Wait a moment and try again.
I cannot change the orientation
Your screen resolution may be set too low. To adjust screen
resolution, follow these instructions:
F
or
W
indoWs
® xP:
Increase screen resolution by selecting
Start, Control Panel, Display Properties. Then select the Set-
tings tab and adjust the resolution.
F
or
W
indoWs
® 7:
Select Start, Control Panel, Appearance
and Personalization. Adjust the resolution by selecting Adjust
Screen Resolution under the Display heading.
note
Not all configurations support 360° rotation.
The display performance is slow
The temperature may be too cold. Move the computer to a
warmer operating environment.
I can’t read the display
Adjust the brightness level up by pressing
FN+ROTATE
and
adjust it down by pressing
FN+SECURITY
.
Your display may be turned off. Tap once on the display with your
pen.
If that doesn’t work the automatic power-saving mode may have
shut off (suspended) the computer. Press the power button to
resume.
The underlined, inverse, and hypertext characters
are difficult to read on the screen
Change the color scheme.
F
or
W
indoWs
® xP:
From the Start Menu select the Control
Panel. Choose Display and then tap the Appearance tab to
make changes to the color scheme.
F
or
W
indoWs
® 7:
From the Start Menu select the Control
Panel. Choose Appearance and Personalization and select
Change the theme under the Personalization heading to make
changes to the color scheme.
I can’t see the cursor while using the DOS editor
Press
INSERT
on the input panel to change from insert mode to
overwrite mode and to enable a block cursor. When it defaults
to insert mode, the DOS editor uses an underline cursor which
is less visible than the block cursor for overwrite mode.
The display appears to have random pixels darkened
after scrolling
Contact your supervisor or your organization’s help desk for
information about correcting this problem.
I changed my display resolution, but I see no differ-
ence on the screen
Try restarting your computer for the changes to take effect.
The display cuts off the right side of the application
or page in portrait mode
Some applications do not display properly in portrait mode.
For example, you may need to scroll to the right to see all of
the contents on the page. For best visibility, use the landscape
orientation to operate most applications.
FAQs
How do I calibrate the pen/display?
1.
First ensure you are in the mode (digitizer or touch screen) and
orientation (landscape or portrait) you want to calibrate.
2.
Select
Start, All Programs, Mobile Computer Tools, Tablet
Calibration
.
3.
Follow the on screen instructions.
How do I change the main battery?
1.
Turn off the Tablet PC and remove external power.
2.
Turn the unit over and remove the cover screw with a Phillips
screwdriver.
3.
Lift out the battery and replace it with a new battery.
4.
Screw the cover on and press the power button .
