General Dynamics Itronix | 72-0145-001
GD3080 User Guide
Troubleshooting
The gas gauge isn’t full after charging the battery
This may indicate that the charging process terminated prema-
turely.
to align the gas gauge with the battery
capacity.
The gas gauge reads “full,” but the charging indica-
tor light is still lit
If you charge your battery daily, rely on the gas gauge read-
ing to determine battery capacity. The charging process may
continue even if the gas gauge reads full. External power can
be removed because the battery is virtually full.
My battery seems to have less and less capacity
If your battery is new, or if you are using it for the first time, you
will need to calibrate it prior to using it.
As your battery ages, the maximum capacity that it can hold
naturally decreases, and even the best maintained batteries
eventually need to be retired. Consider replacing the battery if
you are not getting the usage you need from it.
Hard Disk
The hard disk will not spin up so the computer can’t
boot up
This occurs if the unit is exposed to extremely low tempera-
tures. This is not a hardware failure associated with the hard
disk. Allow the computer to warm to room temperature. The
minimum cold or soft boot temperature is 5°C (41°F).
I can’t save files because the disk is full
Report this situation to your supervisor or your organization’s
help desk.
Disk Read Error
Any card in the PC card socket except for a properly formatted
memory card will cause this error since it is trying to read the
PC card.
Hard disk recovery
Your hard disk may have a recovery partition containing a
copy of the original drive C: factory disk image. If you have a
recovery partition, you can access it from Windows® or from a
bootable USB floppy or CD:
To recover your hard disk from Windows®
From within Windows®, select Start, All Programs, Mobile
Computer Tools, Hard Disk Recovery.
To recover your hard disk
1.
Attach an external USB keyboard and an external USB floppy
or CD-ROM drive with the unit turned off.
2.
Press
F11
while the unit is booting up to get to the
Boot Menu
.
3.
Select
Disk Recovery
from the menu.
Landline Modems
The modem doesn’t work
When you first try to use HyperTerminal or similar application,
the system responds with a message asking if you want to
install the modem. Answer “Yes” to this question and follow the
instructions on the screen to install it.
Make sure the communication settings are correct in your ap-
plication. Refer to the online Help for your application.
The modem doesn’t dial a number
Check these things:
If you are using an external modem, make sure the cables are
attached correctly.
Make sure your communications parameters are correct in your
application. Refer to the online Help for your application.
The modem dials and receives an answer but does
not establish a connection
You may have incorrect parameters selected for your application
to talk with the remote modem. Refer to the online Help for your
application.
You may need to adjust your modem’s baud rate or protocol
selection.
Communications programs such as HyperTerminal
don’t seem to work or they lock Windows®
If you are using the internal modem, be sure to specify the
proper communications port .
When you first try to use HyperTerminal or similar application,
the system responds with a message asking if you want to
install the modem. Answer “Yes” to this question and follow the
instructions on the screen to install it.
The modem dials and the answering modem gener-
ates tone, but our modem does not begin the train-
ing sequence to establish a connection
Although the problem may appear to originate from the com-
puter, the source of the problem is the answering modem. Try
setting up the answering modem to generate the correct V.22
tone, which can usually be done by sending an AT command to
the modem.
