Geemarc MyDECT 100 Page 66 User Manual Download

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General Checks

•

Make sure that the telephone line cord and adaptor are correctly
plugged in and they are not damaged.

•

Make sure the batteries are inserted correctly.

•

Make sure that the batteries are fully charged.

•

Connect another telephone to the telephone PTT socket or move your
telephone to another socket to track if the failure is coming from your
telephone or your PTT socket.

•

Make sure the power adaptor is properly connected

Handset not registering

•

See

general

checks.

No display

•

See

general

checks

•

Check the handset is switched on

No connection between handset and base

•

You may be out of range of the base. Move closer to the base

Handset on the base does not charge

•

Make sure the handset is placed properly on the base. When charging,
the battery symbol should be shown filling up.

Handset does not ring

•

See

general

checks

•

Ensure the ringer volume is not switched off

No tone when you press

•

See

general

checks.

•

Check for the handset number on the LCD display e.g. HS1. If this is
not present you must register the handset (see Handset Registration
section)

A warning tone is heard during a call:

•

The batteries are empty. The handset needs to be replaced in the
base in order to recharge.

•

You are out of the base coverage area.

TROUBLESHOOTING

Summary of Contents for MyDECT 100

Page 1: ...Amplified Big Button Cordless Telephone MyDECT 100 ...

Page 2: ......

Page 3: ... INSTALLATION 14 Location 14 Setting Up 15 Battery Use 16 HANDSET SETTINGS 17 On Off Settings 17 Alarm Setting 18 Audio Setup 19 Ringer Setup 20 Tone Setup 22 Language Setting 23 HS Label 24 Auto Answer 25 Date Time Setting 26 Select Base 28 Handset Default 29 CONTENTS ...

Page 4: ...e 38 Last Number Redial 38 Recalling Recent Numbers 38 Adding Recent Numbers to the Phone Book 39 Deleting Recent Numbers 40 Flash Signal 42 Paging the Handset 42 Call Timer 42 Key Lock 43 CALLER ID 44 View Caller ID Book 45 Dial a Number from the Caller ID Book 45 Add a Number from the Caller ID Book to the Phone Book 46 Delete a Number from the Caller ID Book 47 Delete all Numbers from the Calle...

Page 5: ...y 54 Delete all Phone Book Entries 55 Phone Book Status 56 ADDITIONAL HANDSETS BASES 57 Register a New Handset 58 Select a Base 59 Release a Handset 59 Internal Calls 60 Call Transfer between Handsets 61 Three Way Conference Call 62 CALL WAITING 63 Caller ID on Call Waiting 63 TROUBLESHOOTING 64 SAFETY INFORMATION 66 GUARANTEE 67 RECYCLING DIRECTIVES 69 CONTENTS ...

Page 6: ...sy to see big button keypad ideal for those who suffer with poor sight This telephone is also hearing aid compatible Its is important that you read the instructions below in order to use your Geemarc telephone to its full potential Keep this user guide in a safe place for future reference This guide explains how to use the following telephone MyDECT100 TM This guide applies to single and multiple ...

Page 7: ...g in the box 1 MyDECT100 TM handset 1 MyDECT100 TM base 1 Mains power adaptor 1 Telephone line cord 2 x AAA Ni MH rechargeable batteries 1 User Guide For product support and help visit our website at www geemarc com Telephone 01707 384438 Or fax 01707 372529 INTRODUCTION INTRODUCTION ...

Page 8: ...set Description front DESCRIPTION DESCRIPTION LCD Display Redial Key Earpiece Dial Speaker Key Numerical Keypad Menu OK Key Cancel Mute Key Scroll down Phonebook Key End Power Key Scroll up Caller ID Key Microphone Intercom Key ...

Page 9: ...7 Handset Description Rear Battery Compartment Cover Speaker Contacts Battery C t DESCRIPTION ...

Page 10: ...8 Base Description Top Base Description Base DESCRIPTION Charging Pins Page Button DESCRIPTION ...

Page 11: ...e speakerphone volume during a call Enter the Caller ID book Down Phonebook key Scroll down through lists and menu options Decrease the earpiece speakerphone volume during a call Enter the Phonebook INT key Set up an internal call to another handset Transfer an incoming call to another handset Set up a conference call with an external line and an internal handset Redial key Enter the redial book I...

Page 12: ...de Confirm selections actions Performs Flash function Menu key right Return to the previous menu Activate mute during a call Delete an incorrect character digit Star key Press and hold to turn on off keypad lock function Set up a conference call DESCRIPTION ...

Page 13: ...gth icon This is always displayed when your telephone is switched on It shows the current signal strength More bars indicate more signal strength If the handset is too far from the base this icon will blink on the LCD Line icon This indicates that the line is engaged i e off hook Hands free This indicates that hands free is activated New Call icon This indicates that you have missed one or more ca...

Page 14: ... key is also used to confirm an action or choice on a screen The right side key is used to cancel an action entry If you press right side from any menu except whilst in number input mode the telephone returns to the previous screen If you press and hold right side from any menu except whilst in number input mode the telephone returns to standby mode The telephone will automatically return to stand...

Page 15: ...y Change Entry Delete Entry Delete All PB Status BS Setting Terminate HS Dial Mode Flash Time Modify PIN BS Default HS Setting Alarm Audio Setup Ring Setup Tone Setup Language HS Label Auto Answer Date Time Select BS HS Default Register DESCRIPTION ...

Page 16: ...et on the base can mark some surfaces Handset Range The telephone has a range of 30 50 metres indoors and up to 300 metres outdoors The range will be reduced when there is no clear line of sight between the base and handset Place the base as high as practically possible to ensure the best signal between the base and the handset The icon at the top left of the LCD display will blink and the signal ...

Page 17: ...pull it out Check the battery polarity diagrams on the handset when inserting the batteries Fit the battery cover by sliding the cover on to the back of the handset until it snaps shut Place the handset on the base a short beep will be heard The battery symbol will be displayed on the handset Once the handset is fully charged the display will show a full battery symbol The telephone has an automat...

Page 18: ... The more bars displayed the more power available When the battery is too weak for the telephone to operate the handset will automatically switch off Place the handset on the base to charge the handset battery Under ideal conditions the handset battery should give about 6 hours talktime or 150 hours standby on a single charge INSTALLATION ...

Page 19: ...the time either set by yourself see Handset Settings Set Date Time or it will be set automatically when you receive a call provided that you subscribe to a Caller ID service and the handset number The telephone is now in standby mode and is ready for use To turn the handset off press for about 5 seconds again The LCD display will then switch off Note When battery power is very low the following is...

Page 20: ...ect ON you will be prompted to enter the time in HH MM format 24 hour format Enter the alarm time using the numeric keypad Press left side to confirm Use and to scroll through the menu to select SNOOZE ON or SNOOZE OFF Press left side to confirm Either press to return to standby or wait 30 seconds Notes Press any key to silence the alarm If you select SNOOZE ON the alarm will ring at regular inter...

Page 21: ...ough the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select AUDIO SETUP Press left side to confirm Use and to scroll through the menu to select SPEAKER VOL or EARPIECE VOL Use and to scroll through the menu to select required volume There are 5 volume settings Press left side to confirm Either press to return to standby or wait 30 seconds HANDSET SETT...

Page 22: ... the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select RING SETUP Press left side to confirm Use and to scroll through the menu to select INT RING EXT RING Press left side to confirm Use and to scroll through the menu to select MELODY Use and to scroll through the menu to select desired ringer tone melody As you scroll through the telephone demonstra...

Page 23: ...oll through the menu to select RING SETUP Press left side to confirm Use and to scroll through the menu to select INT RING EXT RING Press left side to confirm Use and to scroll through the menu to select VOLUME Use and to scroll through the menu to select desired ringer volume As you scroll through the telephone demonstrates the selected volume Press left side to confirm Either press to return to ...

Page 24: ...left side to activate the menu Use and to scroll through the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select TONE SETUP Press left side to confirm Press left side again to select KEY TONE Use and to scroll through the menu to select ON or OFF Press left side to confirm Either press to return to standby or wait 30 seconds HANDSET SETTINGS ...

Page 25: ...the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select LANGUAGE Press left side to confirm Use and to scroll through the menu to select the desired language Each language will be displayed in its own native translation Press left side to confirm Either press to return to standby or wait 30 seconds HANDSET SETTINGS HANDSET SETTINGS ...

Page 26: ...be changed Press left side to activate the menu Use and to scroll through the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select HS LABEL Press left side to confirm Enter the new handset name up to 6 characters using the numeric keypad see Phonebook Add New Entry Press left side to delete the previous character if incorrect Press left side to confirm ...

Page 27: ...ivate the menu Use and to scroll through the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select AUTO ANSWER Press left side to confirm Use and to scroll through the menu to select ON or OFF Press left side to confirm Either press to return to standby or wait 30 seconds HANDSET SETTINGS HANDSET SETTINGS ...

Page 28: ...o scroll through the menu to select HS SETTING Press left side to confirm Use and to scroll through the menu to select DATE TIME Press left side to confirm Press left side again to select DATE FORM Press left side to confirm Use and to scroll through the menu to select DD MM or MM DD Press left side to confirm Either press to return to standby or wait 30 seconds HANDSET SETTINGS ...

Page 29: ...IME Press left side to confirm Use and to scroll through the menu to select SET DATE or SET TIME Press left side to confirm Enter the current date or time 24hr format using the numeric keypad Press left side to confirm Either press to return to standby or wait 30 seconds Notes If you subscribe to a Caller ID service the time will be set automatically when you receive a call HANDSET SETTINGS ...

Page 30: ...TING Press left side to confirm Use and to scroll through the menu to select SELECT BS Press left side to confirm Use and to scroll through the list of registered bases to select the base required Press left side to confirm SELECT BS n will be displayed n is the number of the registered base Press left side to confirm a confirmation beep willl be heard HANDSET SETTINGS ...

Page 31: ...HS SETTING Press left side to confirm Use and to scroll through the menu to select HS DEFAULT Press left side to confirm You will be prompted to enter the PIN code default is 0000 Press left side to confirm If the PIN code is accepted all handset settings will be reset to the factory default You will automatically be returned to standby mode HANDSET SETTINGS ...

Page 32: ...de again to select TERMINATE HS Press left side to confirm You will be prompted to enter the PIN code default is 0000 Press left side to confirm Use and to scroll through the list of registered handsets to select the handset required Press left side to confirm if the current handset or a non existant handset is selected a warning beep will be heard The selected handset will be deregistered BASE SE...

Page 33: ...rd PBX In this case the dial mode must be changed to Pulse Press left side to activate the menu Use and to scroll through the menu to select BS SETTING Press left side to confirm Use and to scroll through the menu to select DIAL MODE Press left side to confirm Use and to scroll through the menu to select TONE or PULSE Press left side to confirm Either press to return to standby or wait 30 seconds ...

Page 34: ... scroll through the menu to select BS SETTING Press left side to confirm Use and to scroll through the menu to select FLASH TIME Press left side to confirm Use and to scroll through the menu to select SHORT or LONG Press left side to confirm Either press to return to standby or wait 30 seconds BASE SETTINGS ...

Page 35: ...o scroll through the menu to select MODIFY PIN Press left side to confirm You will be prompted to enter the old PIN code default is 0000 If the old PIN code is accepted you will be prompted to enter a new PIN code Enter new PIN code and press left side to confirm You will be prompted to confirm the new PIN code Enter new PIN code again Press left side to confirm Either press to return to standby o...

Page 36: ...BS SETTING Press left side to confirm Use and to scroll through the menu to select BS DEFAULT Press left side to confirm You will be prompted to enter the PIN code default is 0000 Press left side to confirm If the PIN code is accepted all base settings will be reset to the factory default You will be automatically returned to standby mode BASE SETTINGS ...

Page 37: ...l the number on the keypad up to 32 digits Press the number is automatically dialled To end the call simply press again or place the handset on the base Note If you make an incorrect entry while pre dialling the telephone number Press right side to clear the last digit and then enter the correct number Press right side for more than one second to clear all digits entered and return to standby mode...

Page 38: ...mber is stored on the Phonebook the associated name will displayed Press to answer Or If auto answer is activated simply lift the handset out of the base To end the call simply press or replace the handset on the base Call duration is always displayed once you hang up Note You can alter the ringer volume whilst the telephone is ringing Simply use and to select the desired volume Telephone number U...

Page 39: ... during a call to turn hands free off The icon will disappear from the LCD Note To adjust the speakerphone volume use Audio Setup in Handset Settings Mute Function If you wish you can speak privately to someone else in the room with you without your caller overhearing You will still be able to hear the caller but they cannot hear you during the mute operation During a call press right side The LCD...

Page 40: ...ndby mode Press to dial the number Recalling Recent Numbers You can call back any of the last 10 numbers dialled as follows Pick up handset Press in standby mode Use and to scroll through the dialled numbers until you find the number you wish to call Press to dial the number Notes When no numbers are found EMPTY is displayed If the redial memory is full i e 10 numbers stored each time you dial a n...

Page 41: ...s left side to confirm The display will show the selected number from the recently dialled list Press left side to confirm Use and to scroll through the melody menu to select desired ringer tone As you scroll through the telephone demonstrates the selected melody If you want to set a VIP number you should select a special ring tone The ring tone should be different from the external ring you have ...

Page 42: ...s in standby mode Use and to scroll through the dialled numbers until you find the number you wish to delete Press left side to select Use and to scroll through the menu to select DELETE Press left side to confirm You will be prompted to confirm press left side again to confirm USING THE TELEPHONE ...

Page 43: ...dset Press in standby mode Press left side to select Use and to scroll through the menu to select DELETE ALL Press left side to select You will be prompted to confirm press left side again to confirm USING THE TELEPHONE USING THE TELEPHONE USING THE TELEPHONE ...

Page 44: ...h to locate the handset simply follow the instructions below Press located on the bottom of the base for less than 5 seconds All registered handsets will be paged and will ring for about 60 seconds Press any button on the located handset or press on the base again to stop paging mode Call Timer Your handset automatically times the duration of every external call The time is shown during the call a...

Page 45: ... incoming or intercom calls When you complete the call and hang up the telephone returns to lock mode This lock feature is useful to avoid pressing buttons by mistake Switch lock On Press until the icon and HS LOCKED appear in the LCD display Switch lock Off Press until the icon disappears in the LCD display USING THE TELEPHONE ...

Page 46: ...ay shows PRIVATE for a witheld number The display shows OUT OF AREA when someone calls from an area where the telephone company is not offering caller identification services or is not yet providing number delivery to your area Whether you take a call or not the caller s details are stored in the Caller ID book This book stores the last 40 incoming calls The icon will be shown on the LCD if you mi...

Page 47: ...ely you can access the book by pressing key whilst in standby mode Note If there are no caller ID telephone numbers in the call book EMPTY is displayed Dial a Number from the Caller ID Book Pick up handset Press in standby mode The list of numbers in the Caller ID book will be displayed Use and to scroll through the list to find the required number Press the number is automatically dialled CALLER ...

Page 48: ...acter map below Press left side to confirm The display will show the selected number from the CID book Press left side to confirm Use and to scroll through the melody menu to select desired ringer tone As you scroll through the telephone demonstrates the selected melody If you want to set a VIP number you should select a special ring tone The ring tone should be different from the external ring yo...

Page 49: ...o scroll through the menu to select DELETE Press left side to confirm You will be prompted to confirm press left side again to confirm Delete All Numbers from the Caller ID Book Pick up handset Press in standby mode Press left side to select Use and to scroll through the menu to select DELETE ALL Press left side to select You will be prompted to confirm press left side again to confirm CALLER ID ...

Page 50: ... you to store frequently used numbers so that you can easily make a call without having to remember or enter the telephone number The phone book can contain 50 entries Each phone number can contain up to 20 digits and have a name of up to 12 characters PHONE BOOK ...

Page 51: ...elephone number you wish using the numeric keypad up to 20 digits Use and to scroll through the melody menu to select desired ringer tone As you scroll through the telephone demonstrates the selected melody If you want to set a VIP number you should select a special ring tone for it The ring tone should be different from the external ring you have set You can set up to 9 VIP ring tones associated ...

Page 52: ...ndby mode Insert Pause Inserting a pause provides a delay of 3 seconds This is necessary with some telephone systems To insert a dialling pause between numbers when storing a number press until P appears in the LCD display Character Map Key Characters in order 0 space 0 1 1 _ 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 PHONE BOOK ...

Page 53: ...croll through the list to find the required name Press left side to view the telephone number Dialling using a Phone Book Entry Pick up handset Press in standby mode The list of names in the phone book will be displayed Use and to scroll through the list to find the required name Press the number is automatically dialled PHONE BOOK ...

Page 54: ... find the required phone book entry to be modified Press left side to confirm The curser will start to flash on the right hand side of the name Modify name using right side to clear the previous digits and then enter the correct character s Press left side to confirm The curser will start to flash on the right hand side of the number Modify name using right side to clear the previous digits and th...

Page 55: ... set a VIP number you should select a special ring tone for it The ring tone should be different from the external ring you have set You can set up to 9 VIP ring tones associated with 9 numbers Press left side to confirm You can then repeat the process again and modify another entry in the phonebook or press to return to standby or wait 30 seconds PHONE BOOK ...

Page 56: ... PHONE BOOK Press left side to select Use and to scroll through the menu to select DELETE ENTRY Press left side to select Use and to scroll through the list to find the required phone book entry to be modified Press left side to select You will be prompted to confirm press left side again to confirm PHONE BOOK ...

Page 57: ...to activate the menu Use and to scroll through the menu to select PHONE BOOK Press left side to select Use and to scroll through the menu to select DELETE ALL Press left side to select You will be prompted to confirm press left side again to confirm PHONE BOOK ...

Page 58: ...eft side to activate the menu Use and to scroll through the menu to select PHONE BOOK Press left side to select Use and to scroll through the menu to select PB STATUS Press left side to select The number of entries already stored in the phone book will be displayed Press to return to standby or wait 30 seconds PHONE BOOK ...

Page 59: ...egistered to one base unit This means you can make internal calls between registered handsets transfer an incoming call between handsets and answer a call anywhere in the office home at any time as all the handsets will call at the same time You can also register up to 4 base units to each handset This will increase the phone range allowing you to move between the telephone coverage areas ADDITION...

Page 60: ... list Press left side to select desired base The handset will search for the requested base and the relevant information will flash on the LCD If the base is found and the handset is successfully registered you will be prompted to enter the PIN code the default is 0000 If the PIN code is accepted the registration tone will sound and the base assigns a number to the handset If the PIN code entered ...

Page 61: ...tings Note In order to use the handset with more than one base unit the handset must be registered with each base see Register a New Handset section Release a Handset A registered handset can be removed from a base if necessary See Terminate Handset in Base Settings ADDITIONAL HANDSETS BASES ...

Page 62: ...t does not exist the handset wil sound an error tone Receive an Internal Call The paged handset will ring The calling handset number will be displayed on the LCD display HS n CALLING To answer press To end the call press Notes If there is an external call during the course of an internal call the caller s telephone number will be displayed The internal call can be finished by pressing The normal e...

Page 63: ...lay HS n CALLING To answer the paged handset press If required you may now speak to the paged user To transfer the external call to the paged handset press OR To cancel the call transfer and talk to the external caller again press Notes On transferring a call you may hang up before the paged handset answers The connection between the external caller and the paged handset is complete once you hang ...

Page 64: ...be placed on hold Enter the handset number you wish to join the three way conference call 1 5 The paged handset will ring The calling handset number will be displayed on the LCD display HS n CALLING To answer the paged handset press The caller can now press to start the three way call Either of the two internal handsets can press to leave the conference call at any time ADDITIONAL HANDSETS BASES ...

Page 65: ...nd caller while you are having a conversation with the first caller Press left side to answer the second caller When you have finished with the second caller press left side again to resume your conversation with the first caller Note If you have transferred an external call to another handset the call waiting function will nor work via the second handset CALL WAITING ...

Page 66: ...switched on No connection between handset and base You may be out of range of the base Move closer to the base Handset on the base does not charge Make sure the handset is placed properly on the base When charging the battery symbol should be shown filling up Handset does not ring See general checks Ensure the ringer volume is not switched off No tone when you press See general checks Check for th...

Page 67: ...o show their number private number the display will show PRIVATE OUT OF AREA might also be displayed if it is an international call It could be a call from a PBX Caller ID may not work properly if the telephone is connected to a PBX Consistently short battery life Clean the charge contacts Replace the batteries Nothing happens when you press any button Check the the keylock is switched off TROUBLE...

Page 68: ...hone Clean the telephone with a soft cloth Keep the base and handset charging contacts clean Never use polishes or cleaning agents they could damage the finish or the electrics inside Environmental Do not expose to direct sunlight Always ensure there is a free flow of air over the surfaces of the telephone Do not place any part of your product in water and do not use it in damp or humid conditions...

Page 69: ...ntative The Geemarc guarantee in no way limits your legal rights IMPORTANT YOUR RECEIPT IS PART OF YOUR GUARANTEE AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF AWARRANTY CLAIM DECLARATION Geemarc Telecom SA hereby declares that this product is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Terminal Equipment Directive 1999 5 EEC ...

Page 70: ... an integral power on off switch To disconnect the power either switch off supply at the mains power socket or unplug the AC adaptor When installing the apparatus ensure that the mains power socket is readily accessible Telephone connection Voltages present on the telecommunication network are classified TNV 3 Telecommunication Network Voltage according to the EN60950 standard GUARANTEE ...

Page 71: ... the following disposal options Remove the batteries and deposit them in an appropriate WEEE skip Deposit the product in an appropriate WEEE skip Or hand the old product to the retailer If you purchase a new one they should accept it Thus if you respect these instructions you ensure human health and environmental protection For product support and help visit our website at www geemarc com Telephon...

Page 72: ... AL7 1SB For product support 01707 384438 www geemarc com www geemarc com www geemarc com UK FRANCE GERMANY Parc de l Etoile 2 rue Galilée 59760 Grande Synthe TEL SERVICE APRES VENTE 03 28 58 75 99 Walter Kolb Str 9 11 60594 Frankfurt am Main Deutschland T 069 96 217 635 F 069 96 217 620 ...

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