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49-5000640 Rev. 0
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
What To Do
The unit does not function
after installing Remote
Wall Thermostat
Unit thermostat connections are incorrect.
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thermostat connector.
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Wait 5 minutes to see if power resets.
Heat pump operates with
electric heat only during
heating.
Outdoor ambient temperature is too cold.
Heat pump operation will not function if the outdoor ambient
temperature is too cold. Heat pump will resume once the
outdoor temperature has sufficiently warmed up
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&KHFN$X[0RGHWREHVXUHWKHPRGHLVVHWWR
OFF
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heat pump operation.