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GE Appliances

General Electric Company

Louisville, Kentucky 40225

31-9215

9215

Profi le Bottom 

Mount Ice and Water 

Refrigerators

Technical Service Guide

August 2011

GE Appliances

PGCS1RKZ
PFCF1RKZ
PFSS5RKZ
PGSS5RKZ

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Summary of Contents for Profile PFCF1RKZ

Page 1: ...5 9215 Profile Bottom Mount Ice and Water Refrigerators Technical Service Guide August 2011 GE Appliances PGCS1RKZ PFCF1RKZ PFSS5RKZ PGSS5RKZ xxxxxx xxxxxx xxxxx xxxxx xxxxx xxxxx xxxx xx xxxxx xxxx xx xxxxx xxxxxx xxxxxx xxxxx xxxxx xxxxx xxxxx xxxx xx xxxxx xxxx xx xxxxx ...

Page 2: ...NG To avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original positi...

Page 3: ...aporator Fan 43 Freezer Drawer Fresh Food Door Handles 22 Fresh Food and Freezer Lights 38 Fresh Food Damper 49 Fresh Food Door Removal 24 Fresh Food Freezer Mullion Heater 54 Heater Troubleshooting 63 Humidity Sensor 50 Ice Bucket 34 Ice Compartment 30 Ice Compartment Fan 44 Icemaker 33 Icemaker Service Test Mode 64 Installation 7 Introduction 4 Inverter 57 Inverter Compressor 59 Mullion Heaters ...

Page 4: ...r at the correct temperature TurboCoolTM Rapidly cools the refrigerator compartment in order to more quickly cool foods An articulating door mullion attached to the left side door provides a movable center mullion that maximizes access to the fresh food compartment Damper air inlet assembly located in the bottom of the fresh food section creates more usable space on the top shelf Secure Close Door...

Page 5: ...7 5281 1 9 6 OO SDUWV RI WKLV DSSOLDQFH FDSDEOH RI FRQGXFWLQJ HOHFWULFDO FXU UHQW DUH JURXQGHG I JURXQGLQJ ZLUHV VFUHZV VWUDSV FOLSV QXWV RU ZDVKHUV XVHG WR FRPSOHWH D SDWK WR JURXQG DUH UHPRYHG IRU VHUYLFH WKH PXVW EH UHWXUQHG WR WKHLU RULJLQDO SRVLWLRQ DQG SURSHUO IDVWHQHG BROWN BLACK BLUE WHITE BROWN RED ORANGE GROUND INVERTER COMPRESSOR GREEN YELLOW GREEN YELLOW GROUND TO CABINET WIRING COMMUN...

Page 6: ...nclature P G C S 1 R K Z A S S Exterior F High Gloss S Stainless Steel Style C Custom Style S Standard Depth Configuration F French Door G French Door w Double FZ Drawer Feature Pack Ice Water K External Cubed and Crushed Ice Water 1 Year Filter Icemaker Engineering A Initial Design Serial Number The first two characters of the serial number identify the month and year of manufacture Example RV123...

Page 7: ... floor bracket Both must be into either the wall or the floor Figure 2 indicates all the acceptable mounting configurations for screws Identify the screw holes on the anti tip floor bracket for your configuration MEASURE CABINET OPENING AVAILABLE VS REFRIGERATOR WIDTH Measure width of cabinet opening where refrigerator will be placed W Be sure to account for any countertop overhang baseboard thick...

Page 8: ... locator template from the floor Mount the anti tip floor bracket by fastening the 2 or preferably 4 10 16 hex head screws tightly into place as illustrated in Figure 3 3 A POSITIONING THE REFRIGERATOR TO ENGAGE THE ANTI TIP FLOOR AND BASE BRACKETS Before pushing the refrigerator into the opening plug the power cord into the receptacle and connect waterline if equipped Check for leaks Locate the r...

Page 9: ... the actual temperature in the refrigerator and freezer The actual temperature may vary slightly from the SET temperature based on usage and operating environment Setting either or both controls to OFF stops cooling in both the freezer and refrigerator compartments but does not shut off electrical power to the refrigerator To turn the cooling system off tap the refrigerator WARMER touch pad until ...

Page 10: ...gerator has been without power for an extended period Once activated the compressor will turn on immediately and the fans will cycle on and off at high speed as needed for 8 hours The compressor will continue to run until the refrigerator compartment cools to approximately 34 F then it will cycle on and off to maintain this setting After 8 hours or if TURBOCOOL is pressed again the refrigerator co...

Page 11: ...oor or drawer has been open for 3 minutes Air will circulate into the fresh food section if the damper is in the open position This mode is controlled by 2 timers Timer 1 monitors door drawer open time A 3 minute door drawer open count begins when a door drawer is opened If 3 minutes elapse before the door drawer is closed the liner protection mode will become active Once the door drawer is closed...

Page 12: ...ilters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water GE has not qualified non GE branded filters for use in GE and Hotpoint refrigerators and there is no assurance that non GE branded filters meet GE s standards for quality performance and reliability To order additional filter cartridges in the United States visit our Web...

Page 13: ...the water line to clear Be sure nothing interferes with the sweep of the feeler arm When the bin fills to the level of the feeler arm the icemaker will stop producing ice It is normal for several cubes to be joined together If ice is not used frequently old ice cubes will become cloudy taste stale and shrink Note In homes with lower than average water pressure you may hear the icemaker cycle multi...

Page 14: ... of the drawer up and out To replace Make sure all four swing locks are in the unlock position Place the sides of the drawer intothe drawer supports making sure the swing locks fit on the drawer slots Lock all four swing locks by rotating them to the lock position Lower the lidand slide in the drawer Replace the fruit and vegetable drawers How to Remove and Replace the Deli Pan Swing Locks Remove ...

Page 15: ... J3 Damper J1 Fresh Food Thermistor Ambient Thermistor Freezer Thermistor Evaporator Thermistor Model Selector J 8 Continued next page J10 and J13 Earth Ground J8 Air Duct Heater Supply Duct Heater J9 Defrost Heater Over temperature Thermostat Return Duct Heaters J11 Line L1 J7 Auger Motor Dispenser Water Valve Duct Port Heater Freezer Interlock Switches Top Drawer and Bottom Drawer Light Switches...

Page 16: ... 16 Dispenser Board J1 J2 J4 J1 Duct Door Solenoid J2 Dispenser LED Light BS PCB Switch Dispenser Cradle Switch J4 13 VDC Supply Access Heater Duct Gasket Heater Duct Door Heater EMI Filter ...

Page 17: ...Food Compartment Water Line Coil Water Line Coil Water Filter Damper Thermistor Location Articulating Mullion Track LED Lighting Door Switch LED Lighting LED Lighting LED Lighting LED Lighting Door Switch LED Lighting LED Lighting LED Lighting LED Lighting ...

Page 18: ...mpartment Fan Evaporator Defrost Heater recessed in bottom of evaporator Rear View Main Control Board Water Valve Drier EMI Filter Condenser Fan Condenser Inverter Light Switch Thermistor Location Compressor Ambient Thermistor Humidity Sensor Location Light Switch Evaporator Thermistor ...

Page 19: ...eration System Refrigeration Components Condenser Loop Evaporator Compressor Condenser Capillary Tube Dryer The dryer not shown is vertically positioned between the compressor and the condenser fan motor Inverter ...

Page 20: ... The damper is controlled by the main control board When open the damper allows the chilled air from the freezer to move into the fresh food compartment Air returns from the fresh food compartment to the freezer compartment via 2 vents located to the left and right of the electronic damper Evaporator Cold Air Mixed Air Air Return To Evaporator Fresh Food Freezer Return Duct 1 of 2 Return air ducts...

Page 21: ...o the ice door section via an inlet duct The ice fan is controlled by the main control board Air returns from the ice door section to the freezer compartment via an outlet duct ICE MAKER FAN FRESH FOOD FREEZER Evaporator Cold Air Mixed Air Air Return To Evaporator Fresh Food Ice Maker Fan Freezer ...

Page 22: ...the cover from the top of the hinge closure assembly Components Freezer Drawer Fresh Food Door Handles Note Each freezer drawer handle is held in place by a left and a right 1 8 in Allen set screw Each fresh food door handle is held in place by a top and a bottom 3 32 in Allen set screw When tightened the set screws lock the handle to mounting fasteners located behind the handle and attached to th...

Page 23: ...rning the leveling leg on the same side as the door until the doors are even If the unit rocks re adjust the leveling legs until the unit is stable If the doors remain uneven turn the adjustable pin to raise or lower the right door to match the left door Use a 1 4 in Allen wrench to turn the pin Freezer Drawer Closure Mechanisms The freezer drawers utilizes 2 closure mechanisms that automatically ...

Page 24: ...eft side door it may be helpful to reduce weight by removing the ice bucket from the door 2 Remove the screw securing the center hinge cover 3 Pull the right side of the hinge cover out and remove the cover from the hinge 7 Carefully push the collar in while pulling each water line out from the coupling Replacement collar unavailable 5 Using a flat blade screwdriver push the red plastic lock clip ...

Page 25: ... 5 16 in hex head screws that attach the top hinge to the cabinet Cover Disconnect 13 If removing the left side door open the right side door 14 Tilt the door away from the cabinet Lift the door off the center hinge pin and carefully guide the water lines and wire harness through the opening in the center hinge Note Ensure that the plastic hinge pin thimble remains on the hinge pin or inside door ...

Page 26: ...djusted independently To adjust the drawer vertically 1 Remove the freezer basket See Freezer Basket this section 2 Remove the pilot screw on the side of the drawer front that needs to be adjusted Do one side at a time if both need adjustment 3 Loosen 3 full turns the remaining three 10 mm hex head screws on the side that needs to be adjusted 4 Raise or lower the side of the drawer front requiring...

Page 27: ...hown Loosen Divider Swing Lock 1 of 4 Bottom Freezer Drawer Freezer Basket 1 Open the bottom freezer drawer until it stops 2 Pull the divider forward until the rear locating tabs are out of the slots Turn the divider slightly to the side to release the front locating tabs and lift out Note The freezer basket front section rests on the metal slide brackets and is held in place with swing locks 3 Tu...

Page 28: ...e at a time if both need adjustment 3 Turn the Phillips head adjustment screw clockwise to lower the drawer or counterclockwise to raise the drawer to the desired position Once positioned tighten the four T 30 Torx screws Loosen Loosen Loosen Loosen Adjustment Screw Left Side Bracket Shown Drawer Panel Removal To remove the drawer panel 1 Remove the freezer basket See Freezer Basket this section 2...

Page 29: ...e fresh food and freezer drawers have magnetic gaskets that create a positive seal to the front of the steel cabinet The ice dispenser door is sealed by a non magnetic gasket attached to the back of the ice dispenser cavity The gaskets are secured by a barbed edge that locks into a retainer channel To remove and replace the gasket 1 Starting at any corner pull the old gasket out of the retaining c...

Page 30: ... temperature should be approximately 0 F degrees Ice Storage mode If above activity is not detected the temperature in the ice section could raise as high as approximately 15 25 F Ice Hardening mode This mode tries to account for high number of door openings and maintain similar temperatures as the ice storage mode Temperature in the ice section is tied to the control settings so the warmer the fr...

Page 31: ... be lifted off the bottom hinge Tab Tab Top Hinge Ice Compartment Vents Both ice compartment vents utilize a gasket that seals to each liner duct vent when the left side fresh food door is closed It is necessary to pry out the gasket retainer to remove the gasket Note When installing the retainer press the retainer in place with a slight twist counterclockwise The liner duct vent is a non replacea...

Page 32: ... tested at the main control board J8 to J7 9 To replace the air duct and supply duct heaters it is necessary to replace the left side fresh food door Duct Port Heater The duct port heater is located inside the left side fresh food door around the ice compartment port holes The duct port heater cycles on temperatures and ice compartment conditions Mid settings heater on time approximately 30 Applie...

Page 33: ...on the ice compartment wire harness receptacle brown to orange pins See Auger Motor steps 2 3 Orange Pin Brown Pin Fill Tube Heater The fill tube heater is located inside the left side fresh food door The fill tube heater will be on after water valve activation or when ice is dispensed The heater is controlled by the main control board and will be on for 2 hours after water valve operation or when...

Page 34: ... Using a small flat blade screwdriver pry the tabs on the lockwasher away from the hex nut Ice Bucket The ice bucket is approximately 6 inches deep and 9 inches wide and holds approximately 4 lbs of ice The direction of the rotating blades determine if cubed or crushed ice exits the ice bucket When viewed from the back clockwise rotation allows the cutting side of the rotating blades to drive the ...

Page 35: ...isconnect the ice compartment wire harness 4 Remove the three 1 4 in hex head screws from the auger motor housing 5 Pull out the auger motor housing from the ice compartment Cover Disconnect Auger Motor Housing 6 Disconnect the auger motor wire harness 7 Disconnect the 2 ground wires from the metal rear cover 8 Remove the tape from the metal rear cover located at the back of the housing 9 Using a ...

Page 36: ...Slot Slot 10 Remove the four T 10 Torx screws that attach the auger motor to the housing 11 Remove the 1 2 in hex head nut auger fork and the metal front cover from the auger motor Front Cover Auger Fork Check for auger motor supply voltage of 120 VAC on the disconnected auger motor wire harness Crushed rotation orange neutral to beige wire Cubed rotation orange neutral to silver wire Note To cent...

Page 37: ... solenoid operated door crank The duct door heater is in a parallel circuit with the recess heater and the door gasket heater These heaters operate based on temperature settings For example a freezer setting of mid range temperature or higher equals 100 percent on time except during ice dispense Applied voltage to this circuit can be tested at dispenser board J4 2 to J4 6 The solenoid operates on ...

Page 38: ... icemaker and dispenser water tank supply tubes connected to the water valve enter the fresh food compartment near the right side tank Both tubes connect to exit tubing using John Guest couplings Exit tubing located inside the liner connects to the disconnect collars located near the left door bottom hinge and cannot be replaced To remove the water tank 1 Remove the fruit and vegetable crisper dra...

Page 39: ...s notched end and gently pry out until it releases from the compartment wall The LED board can then be unsnapped from the cover and the wire harness disconnected Freezer LED Fresh Food LEDs Notch Cover Freezer LED Schematic J4 3 LED Ground J4 2 13 VDC J3 5 LED Enable 13 6V RED COMMON FOR DD MODELS RED BROWN J11 TAB 4 MAIN CONTROL BOARD J4 3 J4 2 BOTTOM DRAWER FZ LIGHT SWITCH TOP DRAWER FZ LIGHT SW...

Page 40: ...control will shut down properly The cooler room ambient assists in keeping fresh food temperature at the preset temperature However the compressor does not get enough run time to bring the freezer down to 0 F Thermistors At lower room temperatures the ambient thermistor alters the main control board s calculations for the target temperature The main control board then runs the compressor at higher...

Page 41: ...ator 2 Remove the upper and lower freezer drawers See Top Freezer Drawer Bottom Freezer Drawer Note For added accessibility to freezer components it may be necessary to remove the double drawers mullion assembly See Double Drawer Mullion Assembly Each upper drawer side rail assembly is held in place by four 1 4 in hex head screws and a hook that locks into an opening in the side of the freezer 3 E...

Page 42: ...bar start with rollers in rear location 7 Slide the roller guide bar to right and remove it from the rollers Bottom Tab Bottom Tab Bottom Tab Note The evaporator cover is attached to the evaporator compartment with 3 recessed 1 4 in hex head screws 3 bottom tabs and 5 snap tabs located on the back of the cover 11 Remove the three 1 4 in hex head screws that attach the evaporator cover 12 Grasp the...

Page 43: ... 0 VDC 0 VDC 0 VDC 13 6 VDC 13 6 VDC Note Depending on speed the effective voltage may range from 6 5 13 6 VDC Fan speed is selected and maintained by the main control board regulating the length and frequency of the 13 6 VDC pulse Temperature can cause some fan speed variation Fan speed can vary 5 depending on the temperature with higher temperatures causing slightly higher speeds The evaporator ...

Page 44: ...zer air through the ice compartment The fan is located above the evaporator and attached to the back wall of the freezer with two 1 4 in hex head screws A single wire harness is connected to the fan motor The evaporator cover must be removed to access the ice compartment fan See Evaporator Ice Compartment Fan Basic Operating Modes The new Profile Bottom Mount Ice and Water Refrigerators have multi...

Page 45: ...eramic and wire support The defrost heater has an approximate resistance value of 31 5 Ω To remove the defrost heater 1 Access the freezer evaporator See Evaporator Note During defrost the drain probe assists in preventing the drain from icing closed During assembly the probe must be installed on the evaporator and inserted in the drain to prevent drain freeze up A ceramic and wire support prevent...

Page 46: ...rost cycle when the over temperature thermostat is closed Return Duct Heaters Test If open duct heaters are suspected perform the following 1 With the over temperature thermostat closed test for approximately 30 Ω the equivalent resistance of this parallel circuit between J9 and J7 9 2 For a resistance reading other than approximately 30 Ω remove the evaporator cover See Evaporator Remove the Phil...

Page 47: ... to Service Guide 31 9067 for complete instructions on using the LOKRING method of installing an evaporator Replacing Evaporator Using Brazing Method Parts Needed Freezer Evaporator Drier Assembly Access Tube part WJ56X61 Heat Shield Kit part WX5X8926 Caution A heat shield kit is required for this procedure to prevent damage to the plastic interior liner of the freezer compartment Note If it is de...

Page 48: ...rom the R 134a charging cylinder to the process tube port on the compressor 2 Evacuate the system to a minimum 20 in vacuum using the refrigerator compressor and recovery pump that is attached to the new drier assembly 3 Turn off the recovery pump Close the ball valve on the hose connected to the high pressure side port connection Add 3 ounces of R 134a refrigerant to the system Let the refrigerat...

Page 49: ...isper drawers The damper assembly consists of a 12 VDC motorized damper sealed inside a styrofoam air tower inlet gasket and a plastic air tower cover The assembly is held in place with one 1 4 in hex head screw at the top and 2 pins at the bottom that fit into the liner To remove the fresh food damper 1 Remove the fruit and vegetable crisper drawers and the crisper drawer cover and frame assembly...

Page 50: ...or Testing A reading of approximately 0 100 would be considered normal A reading of 150 or higher indicates a failed humidity sensor There is no resistance check for the humidity sensor A failed sensor could keep the mullion heaters on for longer periods The humidity sensor is contained in a housing that is attached to the front of the base with a Phillips head screw To access the humidity sensor ...

Page 51: ...lizes a duty cycle to monitor and react to the condition of the humidity sensor Control board corrections if needed are made at a specific time period during the duty cycle If the control detects a failed humidity sensor and the energy saver if available is off all mullion heaters will be operated at 100 If the control detects a failed humidity sensor and the energy saver if available is on the do...

Page 52: ...ullion stays in position When the left side door is opened the spring loaded mullion is activated to fold against the handle side of the door liner The pin on top of the mullion and the track located at the top center front of the refrigerator ensures proper mullion bar alignment upon closure of the left side door Applied voltage to the articulating door mullion heater can be tested at the main co...

Page 53: ...r and disconnected Top Hinge Bottom Hinge Wire Harness 4 Separate the mullion face from the refrigerator cabinet 5 Disconnect the mullion face wire harness and ground wire Wire Harness Ground Wire Continued next page Double Drawer Mullion Assembly The double drawer mullion assembly consists of a mullion heater bonded to a mullion face The mullion face is attached to the mullion with 4 Phillips hea...

Page 54: ...ch the mullion to the freezer walls 7 Pull out the mullion from the recesses 1 on each side in the freezer walls 8 Disconnect the mullion wire harness Wire Harness Fresh Food Freezer Mullion Heater The fresh food freezer mullion heater is foamed in place and is located behind the cabinet flange and between the freezer and fresh food compartments Note If the Energy Saver light if available is on th...

Page 55: ...7 3 to J7 9 To remove the water valve 1 Shut off the water supply to the unit 2 Remove the 1 4 in hex head screw that attaches the water valve bracket to the cabinet 3 Lift and unhook the valve from the cabinet Note In the following steps some water may drain from the disconnected tubing Use care to avoid water spills 4 Remove the 1 2 in nut and the water inlet tube 5 Disconnect both wiring harnes...

Page 56: ...hod 2 3 Tilt the shroud assembly towards the compressor and gently pull the assembly out Method 2 1 Pull the condenser fan blade off the motor shaft 2 Remove the two 1 4 in hex head screws that hold the mounting bracket together 3 Remove the front mounting bracket and note the position of the grommet 4 Disconnect the condenser fan harness remove the wire harness from the fan shroud clips and then ...

Page 57: ...to an uninterrupted flow This pulsing of 13 6 VDC produces effective voltage being received at the motor that is equivalent to a reduction in voltage Fan speed is selected and maintained by the main control board regulating the length and frequency of the 13 6 VDC pulse Voltage can be checked on the fan harness Supply voltage red and white wires 13 6 VDC Signal voltage yellow and white wires 5 5 1...

Page 58: ...ted after 12 attempts an 8 minute count will initiate After the 8 minute count the inverter will attempt to start the compressor again If the compressor starts normal operation will resume If the compressor fails to start this process will be repeated Removing power to the unit will reset the inverter count When power is restored the inverter will attempt to start the compressor within 8 minutes T...

Page 59: ... BOARD 10 10 3 F to 5 F above refrigerator set point medium speed 5 5 F to 7 F above refrigerator set point high speed Note The compressor will run at medium speed if the freezer temperature is 20 F or more above the setpoint The use of 3 phase power eliminates the need for the relay capacitor and individual start and run windings therefore the start run and common pins found on conventional compr...

Page 60: ...or to the normal cooling mode Not all test modes apply to all models FZ Display FF Display Mode Comments 0 1 Showroom Mode When activated a tone will sound briefly and the display will flash 1 time The cooling system stops operation All HMI functions will operate normally 0 2 Display Combined HMI Software Version Temperature to main controls communications test A coded software version is displaye...

Page 61: ...t to occur at both the Combined HMI and the Main board 1 6 Test Mode Exit Causes a soft reset to occur at the Combined HMI board Note This will not terminate test modes that the main board is maintaining as a result of the service diagnostics mode To terminate test modes Refrigerator Reset should be used 1 7 Degree C F Used to set the temperature unit of measure The current mode is displayed on th...

Page 62: ...mper J1 Fresh Food Thermistor Ambient Thermistor Freezer Thermistor Evaporator Thermistor Model Selector J 8 J10 and J13 Earth Ground J8 Air Duct Heater Supply Duct Heater J9 Defrost Heater Over temperature Thermostat Return Duct Heaters J11 Line L1 J7 Auger Motor Dispenser Water Valve Duct Port Heater Freezer Interlock Switches Top Drawer and Bottom Drawer Light Switches J12 Double Door Mullion H...

Page 63: ...or open time and high humidity Abnormal approximately 70 fresh food door openings for 12 seconds or more in a 16 hour period Duct Door heater Door Gasket heater and Recess heater are on 100 of the time when the freezer set temperature is 4 F or lower Above 4 F heater on time will vary Duct Port heater is located around ice compartment port holes and cycles on temperatures and ice compartment condi...

Page 64: ...emaker will exit the service test on its own and enter the normal freeze cycle Icemaker Feeler Arm Power Switch Green Power Light Icemaker Service Test Mode The electronic icemaker has a service test mode that can be utilized by the service technician in order to test basic operation of the icemaker The service test mode consists of a harvest cycle followed immediately by a water fill The harvest ...

Page 65: ...OARD J1 3 J1 4 J1 5 J3 1 J3 2 J3 3 J3 4 J2 1 J2 3 J2 4 J2 5 J2 6 J2 8 J4 3 J4 2 J4 1 DISPENSER BOARD FRENCH DOOR VERTICAL MULLION BAR HTR R 24 R 150 210 R 31 2 R 440 R 440 10 10 10 BLUE PINK FOR DD MODELS R 827 BLUE PINK CLEAR YELLOW WHITE J8 AIR SUPPLY DUCT HEATER PINK PINK PINK R 265 R 472 R 1653 AIR DUCT HEATER SUPPLY DUCT HEATER HORIZONTAL MULLION HTR BETWEEN FF FZ FF INTERLOCK SWITCH 1 GREY B...

Page 66: ... fuses or resetting of circuit breakers Damage caused after delivery Replacement of the water filter cartridge if included due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Replacement of the light bulbs if included or water filter cartridge if included other than as noted above Damage to the product caused by accident fire floods ...

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