GE Profile J2S968 SERIES Technical Service Manual Download Page 51 | Manualshive

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Failure Codes

The oven may stop operating but not give an F code on the display immediately. F codes are stored in
nonvolatile EEPROM memory until the same fault occurs twice consecutively. After that, the F code will
be displayed. F codes can be recalled by pressing together TIMER, CLOCK, MIN DOWN or 9. While F
codes are displayed, pressing MIN UP or 8 and HR DOWN or 6 together will clear them. A fault must
exist continuously for 5 minutes before an F code is recorded (F2 and F8 are sooner).

Diagnostics and Service Information

FAILURE

CODE

MEANING

CORRECTION

Shorted OFF key

-F0-

Determine if problem is with key panel or control by
disconnecting ribbon cable and measuring flat cable
pins 13 to 14. Should be open. Should be 100–150
ohms while pressing OFF key.

Over temperature
1. Inside oven cavity as

measured by sensor
over 650°F unlatched
or 915°F latched or

2. Cooling fan stalls while

oven above 650°F—
open thermal switch in
yellow leads

• Welded relay contacts
• Cooling fan stalled or blocked
• Airflow to rear of unit
• High resistance in oven sensor leads/connectors

(especially at sensor in rear)

-F3-

Open oven sensor (under
950 ohms)

• Disconnect power. Disconnect sensor harness from

control. Measure sensor resistance (white leads) to
be ~1080 ohms at room temperature with 2 ohms
per degree change.

• Look for damaged harness terminals if not a bad

sensor.

Shorted oven sensor
(over 2900 ohms)

• Disconnect power. Disconnect sensor harness from

control. Measure sensor resistance (white leads) to
be ~1080 ohms at room temperature with 2 ohms
per degree change.

• Separate sensor from harness to determine fault.

Shorted matrix or START
key

Determine if problem is with key panel or control by
disconnecting ribbon cable and measuring flat cable
using pinout chart. Allow up to 1000 ohms when
pressing a key.

-F2-

-F4-

-F7-

EEPROM data shift failure

If repeated, replace control.

Cooling fan or airflow to control area.

Cooling fan stalls while
above 650°F; open
thermal switch in yellow
leads

-F8-

-F9-

Loss of latch motor safety
circuit

Replace control.

-FF-

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Summary of Contents for Profile J2S968 SERIES

Page 1: ...MODEL SERIES TECHNICAL SERVICE GUIDE Profile Dual Fuel and Profile All Gas Slide In Ranges J2S968 JGS968 JGSP48 PUB 31 9105 07 03 GE Consumer Products ...

Page 2: ...f the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death If you smell gas Do not try to light any appliance Do not touch any electrical switch do not use any phone in the building Immediately call the gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call t...

Page 3: ...4 Door Latch Assembly 46 Electronic Oven Control ERC Pin Locator 39 Failure Codes 51 Fan Cycle Information 33 Glass Cooktop 45 Glow bar Igniter All Gas 27 Igniter Switches and Harness 42 Introduction 5 Keypanel and ERC 38 Low Flame Simmer Adjustments 40 LP Conversion Instructions 53 Maintop Burner Alignment 40 Maintop BurnerAssembly 41 Meat Probe Outlet 36 Model Number 6 Motorized Door Lock Circui...

Page 4: ...dule 42 Storage Drawer 25 Surface Burner Adjustments 40 Testing the Flame Stability 41 Thermal Switches 46 Upper and Lower Heat Shields 43 Using the Clock and Timer 11 Using the Convection Oven 16 Using the Oven Controls 8 Using the Probe 13 Using the Proofing and Warming Features 16 Using the Sabbath Feature 20 Using the Self Cleaning Oven 18 Using the Timed Baking and Roasting Features 12 Using ...

Page 5: ...e In Dual Fuel and All Gas Ranges effectively and efficiently Dual Fuel Range All Gas Range Introduction The new 30 in Slide In Dual Fuel and All Gas Ranges make an eloquent statement of style convenience and kitchen planning flexibility The SmartSet Electronic Touch Controls are simple to understand and easy to operate Just read and touch The Dual Fuel Range has an electric oven and gas cooktop T...

Page 6: ... of the serial number identify the month and year of manufacture Example AF123456S January 2003 A JAN 2005 H D FEB 2004 G F MAR 2003 F G APR 2002 D H MAY 2001 A L JUN 2000 Z M JUL 1999 V R AUG 1998 T S SEP 1997 S T OCT 1996 R V NOV 1995 M Z DEC 1994 L Note The technical sheet is located under the control panel The letter designating the year repeats every 12 years Example T 1974 T 1986 T 1998 J 2 ...

Page 7: ...s you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General For The Period Of GE Will Replace One Year Any part of the range which fails due to a defect in materials or workmanship During this From the date of the full one year warranty GE will a...

Page 8: ...et The time of day will flash in the display when there has been a power outage SELF CLEAN LO STD Pad Touch to select self cleaning function See the Using the self cleaning oven section OVEN LIGHT ON OFF Pad Touch to turn the oven light on or off DELAY START Pad Use along with COOK TIME or SELF CLEAN LO STD pads to set the oven to start and stop automatically at a time you set COOK TIME Pad Touch ...

Page 9: ...START pad to activate the no shut off and leave the control set in this special features mode Fahrenheit or Celsius Temperature Selection Your oven control is set to use the Fahrenheit temperature selections but you may change this to use the Celsius selections Touch the BROIL HI LO and BAKE pads at the same time for 3 seconds until the display shows SF Touch the COOK TIME and BROIL HI LO pads at ...

Page 10: ...display will show 3 BEEP This is the loudest volume level Touch the OVEN LIGHT ON OFF pad again The display will show 1 BEEP This is the quietest volume level For each time the level is changed a tone will sound to provide an indication of the volume level Choose the desired sound level 1 BEEP 2 BEEP 3 BEEP Touch the START pad to activate the level shown Using Auto Recipe Conversion When using con...

Page 11: ...econds will not be shown in the display until the last minute is counting down When the timer reaches 00 the control will beep 3 times followed by one beep every 6 seconds until the KITCHEN TIMER ON OFF pad is touched The 6 second tone can be canceled by following the steps in the Special features of your oven control section under Tones at the End of a Timed Cycle The timer is a minute timer only...

Page 12: ... the display How to Set a Delayed Start and Automatic Stop You can set the oven control to delay start the oven cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Touch the BAKE pad Using the number pads enter the desired temperature Touch the COOK TIME pad NOTE If your recipe requires preheating you may need to add additional time ...

Page 13: ...isplay will flash PROBE and the oven control will signal if the probe is inserted into the outlet and you have not set a probe temperature and pressed the START pad Place the oven rack in the position that centers the food between the top and bottom of the oven Insert the probe into the meat Plug the probe into the outlet in the oven Make sure it is pushed all the way in Close the oven door Touch ...

Page 14: ...rack in convection bake NOTE On some models there is only a CONVECTION BAKE pad which works for both one rack and multi rack convection baking Touch the CONVECTION ROAST pad for convection roasting Touch the number pads to set the desired oven temperature Touch the COOK TIME pad NOTE If your recipe requires preheating you may need to add addtional time to the length of the cooking time Touch the n...

Page 15: ...to set the desired cooking time Touch the DELAY START pad Touch the number pads to set the time of day you want the oven to turn on and start cooking If you would like to check the times you have set touch the DELAY START pad to check the start time you have set or touch the COOK TIME pad to check the length of cooking time you have set Touch the START pad NOTE An attention tone will sound if you ...

Page 16: ... may hear the oven clicking during baking This is normal How to Set the Oven for Convection Baking or Roasting OR OR depending on model Using the Convection Oven The proofing feature maintains a warm environment useful for rising yeast leavened products How to Set the Oven For Proofing on some models Place the covered dough in a dish in the oven on shelf B or C NOTE For best results cover the doug...

Page 17: ...stack Leave them uncovered Check crispness after 20 30 minutes Add time as needed IMPORTANT NOTES Food should be kept hot in its cooking container or transferred to a heat safe serving dish For moist foods cover them with an oven safe lid or aluminum foil Fried or crisp foods do not need to be covered but can become too dry if warmed for too long Repeated opening of the door allows the hot air to ...

Page 18: ...o back to the time of day display Use your oven as you would normally The oven door must be closed and all controls set correctly for the cycle to work properly How to Set the Oven for Cleaning Touch the SELF CLEAN LO STD pad once for a 4 hour clean time or twice for a 3 hour clean time A 3 hour self clean time is recommended for use when cleaning small contained spills A self clean time of 4 hour...

Page 19: ...pads and enter the desired clean time You can change the clean time to any time between 3 hours and 5 hours depending on how dirty your oven is Touch the DELAY START pad Using the number pads enter the time of day you want the clean cycle to start Touch the START pad The door locks automatically The display will show the start time It will not be possible to open the oven door until the temperatur...

Page 20: ...ads were not touched at the same time Touch the CLEAR OFF pad and begin again Tap the DELAY START pad until SAb bAtH appears in the display Touch the START pad and will appear in the display Touch the COOK TIME pad Touch the number pads to set the desired length of cooking time between 1 minute and 9 hours and 99 minutes The cooking time that you entered will be displayed Touch the START pad Touch...

Page 21: ...op Locator View Component Locator Views All Gas Range Top Locator View Cooling Fan Cooling Fan Thermal Switch Thermal Switch Door Latch Assembly Door Latch Assembly Vent Bake Thermal Switch Meat Probe Wires Meat Probe Wires ...

Page 22: ...Gas Control Glow bar Wires Glow bar Wires Top Burner Wires Bottom Burner Wires Pressure Regulator Pressure Regulator Convection Element Wires Sensor Wire Bake Burner Gas Line Broil Burner Gas Line Maintop Burner Gas Line Maintop Burner Gas Line Fan Start Capacitor ...

Page 23: ...entical maintop burner assemblies except for the vent The All Gas Range has a vent opening in the glass cooktop the Dual Fuel Range does not Bottom View Spark Module Burner Burner Burner Burner Top Front View Burner Valve Burner Valve Vent Igniter Switches Burner Heads Vent ...

Page 24: ...s and an additional piece of insulation inside the inner door assembly at the bottom of the window pack It is the same piece of insulation that is used across the top of the window pack There is also a piece of 1 8 in thick foil faced insulation across the top of the door just behind the handle It gets sandwiched under the inboard pair of screws that mount the door handle to hold it in place Final...

Page 25: ...des 5 Push the drawer in until it stops 6 Lift the front of the drawer and push in until the stops clear the guides 7 Lower the front of the drawer and push in until it closes STOP STOP GUIDE RAIL MOVAL Range Removal WARNING Shut off the gas to the range before range removal To remove the range 1 Remove the oven door see procedure 2 Remove the storage drawer 3 Unplug the range through the storage ...

Page 26: ...l completely Do not touch a hot bulb with bare hands or a damp cloth Replace with a new 130V halogen bulb not to exceed 50 watts If oven light is not working make the following checks Check oven light bulb Light should come on when door is opened check voltage across light socket terminals It should read 120 VAC If 0 volts check jamb switch and wiring To remove and replace the oven light bulb 1 Tu...

Page 27: ...l Oven Burner Ignition System All Gas The oven bake and broil burners are ignited by a glow bar ignition system The igniter is a Norton style rectangular glow bar The bake and broil ignition circuits consist of the electronic control an igniter and an oven safety valve gas valve The three components are wired in series for each cooking function The most important points to know about the ignition ...

Page 28: ... Oven Door 2 Remove the bottom pan by sliding it forward until it can be removed from the oven 3 Remove the 2 hex head screws that hold the glow bar igniter to the burner Glow bar Igniter 4 Remove the burner Note When reinstalling the burner be sure the tab on the burner is inserted into the slot on the rear wall of the oven Make sure the burner inlet opening is over the gas outlet 5 Gently pull t...

Page 29: ...emove the glow bar igniter from the oven IMPORTANT When reinstalling the glow bar the connector end must be positioned OUTSIDE the range insulation Do not allow the connector next to or inside the insulation Allow the stiff over sleeve to position the connector away from the insulation Insulation should be allowed to close in around the igniter lead wires thus protecting the connector from any hea...

Page 30: ... period of operation It should be blue with approximately a 1 2 in to 3 4 in 12 mm to 19 mm inner cone Orifice fitting cover Air shutter Air shutter screw 3 Closely examine the angle of the orifice The orifice must point straight into the burner a The angle can be corrected by using a small adjustment wrench clamped loosely over the orifice to bend the orifice and its mounting assembly as needed 4...

Page 31: ...cted LP and Natural Gas Information LP Gas Installations If flames lift off the burner and appear unstable reduce the air shutter openings an additional 1 32 in 79 mm cool the oven and perform the Bake and Broil Burner Test If flames are too large but appear stable check to be sure the oven was properly converted Natural Gas Installations If flames are too large but appear stable tighten the orifi...

Page 32: ...or out slightly 3 Remove the 2 hex head screws that hold the element to the rear oven wall Bake Element Dual Fuel The bake element has an approximate resistance value of 22 Ω To remove the bake element 1 Remove the oven door see Oven Door 2 Remove 4 hex head screws that secure the convection fan guard to the rear wall of the oven and remove the guard see Convection Fan Guard 3 Remove the element c...

Page 33: ...to the schematic in the back of this manual for circuitry for your specific model Note The JGSP48 All Gas Range models do not have convection fans Fan Cycle Information All times are in seconds Convection Fan Operation All times are in seconds CW Rotation Pause Off CCW Rotation Pause Off Convection Bake Single rack 180 10 180 10 Repeat Convection Bake Multi rack 20 30 40 30 Repeat Convection Roast...

Page 34: ...ut has left handed threads Fan blade can be replaced from inside oven Convection Element Dual Fuel The convection element has an approximate resistance value of 20 Ω To remove the convection element 1 Remove the fan guard see Convection Fan Guard 2 Remove the 3 hex head screws that hold the element to the rear oven wall 3 Gently pull the convection element forward to access the wiring connections ...

Page 35: ...e Convection Fan Circuit Disconnect Disconnect All Gas Range Convection Fan Circuit If convection fan is not working make the following checks Check the voltage from terminal CF to N on control it should read 120V in Convection Bake or Roast mode If not replace the control If voltage is OK check the convection fan motor It reads approximately 15 Ω to 20 Ω at room temperature Check to make sure the...

Page 36: ...f 1100 Ω at room temperature and 2650 Ω at clean temperature To remove the temperature sensor 1 Remove the screws that hold the sensor to the rear wall of the oven Control Valve All Gas The control valve is not front serviceable The amperage should be between 3 4 to 3 6 amps at 116 1 volt To replace the control valve 1 Shut off the gas to the range 2 Shut off power to the range 3 Remove the range ...

Page 37: ...en is vented above the left side of the door It is normal for steam to come out of this vent and the area around the vent to become hot during oven use It is important to keep the vent unblocked to ensure proper air circulation The bake thermal switch on the vent tube protects the electronics from damage should a high temperature condition occur It opens at 240 F 115 C and closes when temperatures...

Page 38: ...nel Test Press each pad on the key panel followed by the start pad If the key panel is functioning properly the following should occur BAKE BROIL CLEAN TIMER CLOCK STOP TIME COOK TIME PROOF PROBE and RANGE LOCKOUT Modes Audible tone plus display showing mode of operation selected CLEAR OFF Audible tone and display shows time of day PROBE Audible tone and response if meat probe is plugged in Numeri...

Page 39: ... 5 Oven Light 6 Power In Red 7 Bake Broil and Convection Element 8 Power In Black 9 Broil Element 10 Bake Element 11 Convection Element 12 Door Lock Motor 13 120VAC Power In 14 Keypanel Ribbon 15 Meat Probe Oven Sensor Door Lock Unlock Switches 1 120 VAC Power In 2 Cooling Fan 3 Oven Light 4 Convection Fan 5 Broil Burner Glow bar Igniter 6 Bake Burner Glow bar Igniter 7 Meat Probe Oven Sensor Door...

Page 40: ...ath the maintop can extinguish the burner and or cause erratic burner flames Check for blockage or partial blockage of the orifice Inspect the orifice to be sure it has been drilled on center and is free of debris or burrs Check the burner alignment see Maintop Burner Alignment If the flames blow and lift off the burner and the cause of the problem cannot be found installing an orifice with smalle...

Page 41: ... caps and burner heads from the glass cooktop 4 Open the door and remove the 5 hex head screws under the control panel frame Remove the control panel frame 5 Unplug the left connector at the front corner of the maintop burner assembly 2 Remove the control panel assembly see Keypanel and ERC 3 Remove the 5 hex head screws from the top inside edge of the control panel frame Burner Grate Burner Cap B...

Page 42: ...When reconnecting the spark igniter ensure the wire is pressed as far as possible into the spark igniter base Burner Grate Burner Cap Burner Head Spark Ignitor Glass Maintop Burner Base SPARK IGNITER Spark Ignitor Spark Igniter To remove the spark igniter 1 Remove the iron burner grate burner cap and burner head from the glass cooktop Igniter Switches and Harness The 4 igniter switches and harness...

Page 43: ...ly To remove the upper and lower heat shields 1 Remove the maintop burner assembly see Maintop Burner Assembly 2 Remove the 6 hex head screws that hold the upper heat shield in place Remove the upper heat shield Note For proper operation air to the burners is supplied only from around the burner knobs When reassembling it is important that all seals on the upper heat shield are in place see photo ...

Page 44: ...emperature is set over 175 F and the oven is turned off the fan will remain on until the temperature drops below 175 F or 85 minutes has elapsed Cooling Timing Parameters JGSP48 The cooling fan comes on when the oven is on If the temperature is over 300 F and the oven is turned off the fan will remain on until the temperature drops below 300 F The cooling fan is located under the heat shield of th...

Page 45: ...hen replacing the glass cooktop care must be given to avoid breaking Replace all damaged graphite gaskets Glass Cooktop To remove the glass cooktop 1 Remove the control panel assembly see Keypanel and ERC 2 Remove the control panel frame see Maintop Burner Assembly 3 Remove all spark igniters from the glass cooktop see Spark Igniter 4 Remove the 2 hex head screws at the rear corners of the maintop...

Page 46: ...l Switch The bake thermal switch is wired in series with the lock motor switches The bake thermal switch opens at 169 F 76 C and closes at 140 F 60 C If the bake thermal switch opens during Bake the program is cancelled and the lock motor will run The words LOCK DOOR will flash in the display To remove the thermal switches 1 Remove the maintop burner assembly see Maintop Burner Assembly 2 Remove t...

Page 47: ...OCK SW N O CONTACT CLOSED CAM IN UNLOCK POSITION UNLOCKED 3 Remove the 2 hex head screws that hold the door latch assembly in place Pull the assembly out to access the wiring harness connectors To remove the door latch assembly 1 Remove the maintop burner assembly see Maintop Burner Assembly 2 Remove the upper and lower heat shield see Upper and Lower Heat Shield Door Latch Assembly 4 Note the pla...

Page 48: ...it has moved the lock hook into a corresponding slot in the oven door which secures the door The movement of the cam has also closed lock switch 1 which signals the control that the door is locked The control then removes power from the lock motor circuit by de energizing the lock relay The lock motor stops and lock switch 1 is held closed by the cam through the clean cycle The words LOCKED DOOR s...

Page 49: ... IS REACHED BROIL RELAY L1 Bake Broil relays cannot be on at same time If convection fan is not working make the following checks L1 N CONVECTION BAKE DBL RELAY LOW SPEED HI SPEED M CONVECTION MOTOR Oven Sensor and Lock Switch Connector All Gas Range with convection fan JGS968 1 2 3 5 7 OVEN TEMP SENSOR 1100W ROOM TEMP 2650W CLEAN TEMP UNLOCK SW 2 LOCK SW 1 CONTROL CONNECTOR PLUG THERMAL SWITCH OP...

Page 50: ...LACK L1 BROIL L2 RED BROIL RELAY 2700W 16 8 3600 W 16 BAKE TIME BAKE BROIL CLEAN UNTIL AFTER 750 F IS REACHED 3600W 16 4 14 2A 15A 15A BK BR BR DLB RELAY DLB RELAY 1 2 3 4 5 6 7 8 OVEN TEMP SENSOR 1100 Ω ROOM TEMP 2650 Ω CLEAN TEMP UNLOCK SW 2 MEAT PROBE 50K RM CONTROL CONNECTOR PLUG THERMAL SWITCH BAKE OPEN 169 F CLOSES 140 F 1 1 THERMAL SWITCH OPEN 240 F CLOSES 190 F 2 2 L2 L1 L 1 CONVECTION BAK...

Page 51: ... thermal switch in yellow leads Welded relay contacts Cooling fan stalled or blocked Airflow to rear of unit High resistance in oven sensor leads connectors especially at sensor in rear F3 Open oven sensor under 950 ohms Disconnect power Disconnect sensor harness from control Measure sensor resistance white leads to be 1080 ohms at room temperature with 2 ohms per degree change Look for damaged ha...

Page 52: ...en temperature is between All Gas Range 350 F and 390 F 177 C and 199 C Dual Fuel Range 340 F and 380 F 171 C and 193 C Customers may change the average center oven temperature by 35 F 2 C to satisfy their own cooking needs To change Press and hold BAKE and BROIL pads until SF appears in display Press BAKE pad to enter oven calibration mode 00 appears if oven calibration has not been changed previ...

Page 53: ... NAT NAT LP Cap Gasket Spring Retainer L P Propane Position Pressure Regulator Nat Position CAUTION If you are using L P bottled gas all the adjustments described in the following steps must be made before you make any burner adjustments SP IGN a Remove the storage drawer b Find the pressure regulator by reaching through the storage compartment and the opening at the back of the range c Unscrew th...

Page 54: ...flames and toxic fumes BAKE BURNER 1 Remove the oven door and oven bottom 2 Remove the four screws securing bake burner baffle flame spreader 3 Remove the bake burner baffle flame spreader 4 Remove the orifice fitting cover 5 Use a 1 2 open end or adjustable wrench to turn the orifice hood in the L P direction clockwise about 11 2 turns until snug BROIL BURNER Use a 1 2 open end or adjustable wren...

Page 55: ...to measure the inner cone of the flame please use caution burns could result HIGH OUTPUT Low setting adjustments must be made with two other burners in operation on a medium setting This procedure prevents the low flame from being set too low resulting in the flame being extinguished when other burners are turned on a Remove the valve control knobs b Through the opening locate the valve bypass scr...

Page 56: ...tion Label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify operation after servicing Note There is a double line break on the 240V circuit All Gas Range Without Convection Fan JGSP48 Schematics and Wiring Diagrams ...

Page 57: ... 57 All Gas Range Schematic with Convection Fan JGS968 ...

Page 58: ... 58 All Gas Range Wiring Diagram with Convection Fan JGS968 ...

Page 59: ... 59 Dual Fuel Range Schematic J2S968 ...

Page 60: ... 60 Dual Fuel Range Wiring Diagram J2S968 ...

Page 61: ... 61 Notes ...

Page 62: ... 62 Notes ...

Page 63: ... 63 Notes ...

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