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49-85221-2

29

Problem

Possible Cause

What To Do

My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?

Your new oven has a different cooking system 
from your old oven and therefore may cook 
differently than your old oven.

For the first few uses, follow your recipe times 
and temperatures carefully and use rack 
positions recommended in the Cooking Guide. 
If you still think your new oven is too hot or too 
cold, you can adjust the temperature yourself 
to meet your specific cooking preference. See 
the Special Features section.

Food does not bake 
properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is not level.

See the Cooking Modes section and Cooking 
Guide.

Incorrect cookware or cookware of improper 
size being used.

See the Cookware section.

Oven temperature needs adjustment.

See the Special Features section

.

Food does not broil 
properly

Oven controls improperly set.

Make sure you select the appropriate broil 
mode. 

Improper rack position being used.

See Cooking Guide for rack location 
suggestions.

Cookware not suited for broiling.

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Aluminum foil on the broil pan has not been 
fitted properly or slit to drain grease.

If using aluminum foil on broil pan, wrap tightly 
and add slits conforming to those in the pan to 
allow grease to drain.

Oven temperature too 
hot or too cold

Oven temperature needs adjustment.

See the Special Features section.

Oven and/or display 
appears not to work

A fuse in your home may be blown or the 
circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

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Oven is in Sabbath Mode.

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See the Special Features section.

The clock is turned off.

See the Special Features section.

“Crackling” or 
“popping” sound

This is the sound of the metal heating and 
cooling during both the cooking and cleaning 
functions.

This is normal. 

Why is my range 
making a "clicking" 
noise when using my 
oven?

Your range has been designed to maintain a 
tighter control over your oven's temperature. 
You may hear your oven's heating elements 
"click" on and off more frequently than in 
older ovens to achieve better results during 
baking, broiling, and self-clean cycles.

This is normal.

Sometimes the 
oven takes longer to 
preheat to the same 
temperature

Cookware, food, and/or number of racks in 
oven.

Cookware, food, and racks in the oven will 
cause differences in preheat times. Remove 
excess items to reduce preheat time.

TROUBLESHOOTING 

TIPS

Troubleshooting Tips ...

 Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Summary of Contents for PGB940

Page 1: ...e of a Power Failure 8 Surface Burners 8 Griddle 10 Oven Controls 12 Special Features 14 Sabbath Mode 15 Cookware Guidelines 16 Cooking Modes 16 Oven Racks 17 Probe 18 Cooking Guide 19 Warming Drawer...

Page 2: ...nto every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need...

Page 3: ...e secured to the anti tip device properly WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store...

Page 4: ...UDWFKLQJ RU LPSDFWLQJ JODVV GRRUV cooktops or control panels Doing so may lead to glass breakage Do not cook on a product with broken glass Shock fire or cuts may occur R QRW OHDYH FKLOGUHQ DORQH RU X...

Page 5: ...in fire that could spread to surrounding cabinets 1HYHU OHDYH RLO XQDWWHQGHG ZKLOH IU LQJ I DOORZHG to heat beyond its smoking point oil may ignite resulting in fire that may spread to surrounding FD...

Page 6: ...XFWV SODVWLFV FDQQHG food or combustible materials in the drawer They may ignite R QRW WRXFK WKH KHDWLQJ HOHPHQW RU WKH LQWHULRU surface of the drawer These surfaces may be hot enough to cause burns 8...

Page 7: ...the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 5HRULHQW RU UHORFDWH WKH UHFHLYLQJ DQWHQQD QFUHDVH WKH VHSDUDWLRQ EHWZHHQ W...

Page 8: ...KHDU D FOLFNLQJ QRLVH the sound of the electric spark igniting the burner When one burner is turned to LITE all burners will spark Sparking will continue as long as the knob remains at LITE Once gas i...

Page 9: ...ide levels above allowable standards This could be hazardous to your health 8VH D IODW ERWWRPHG ZRN Do not use stove top grills Top of Range Cookware Aluminum Medium weight cookware is recommended bec...

Page 10: ...oking surface for meats pancakes and other foods usually prepared in a skillet Before first use rinse with hot water and dry WKRURXJKO 3UHSDUH WKH VXUIDFH ZLWK FRRNLQJ VSUD RU vegetable oil Griddle Pr...

Page 11: ...RU URXJK sharp edges which might damage the griddle surface 6WRUH FDUHIXOO WR SUHYHQW VFUDWFKLQJ R QRW SODFH WKH JULGGOH LQ D PLFURZDYH RYHQ I VRPHWKLQJ KDV VSLOOHG XQGHU WKH JULGGOH LW VKRXOG EH cle...

Page 12: ...49 85221 2 Convection and Remote Enable Convection 2 5 4 6 3 8 1 7 9 11 14 15 12 16 10 13 2 5 4 3 8 1 7 6 9 11 12 16 13 USING THE OVEN Oven Controls Oven Controls...

Page 13: ...cause heat from the bulb will speed harmful bacteria growth 10 Probe on some models Monitors internal food temperature and turns the oven off when the food reaches the programmed temperature Insert th...

Page 14: ...temperatures EXW RX FDQ FKDQJH LW WR XVH HOVLXV WHPSHUDWXUHV QWHU LQWR WKH VSHFLDO IHDWXUHV PHQX DV RXWOLQHG DERYH 6FUROO WKURXJK WKH RSWLRQV XQWLO GHJ 8QLW LV displayed and press 0 Scroll through th...

Page 15: ...t a different preset cooking temperature and press Start 2 Since no feedback is given during temperature change an oven thermometer can be used to confirm temperature changes Starting a Timed Bake 3UH...

Page 16: ...ZRXOG OLNH FRRNHG DOO WKH way through To use this mode press the Broil pad twice and then press Start Convection Bake The Convection Bake mode is intended for baking on multiple racks at the same tim...

Page 17: ...provided with your oven Remove the rack from the oven remove debris in the side tracks with a paper towel shake the graphite lubricant and place 4 small drops on the two bottom tracks of the left and...

Page 18: ...Convection Roast SDG DQG HQWHU WKH desired cooking temperature with the number pads QVHUW WKH SUREH LQWR WKH IRRG VHH 3URSHU 3UREH 3ODFHPHQW 3 Once the oven is preheated place the food in the oven and...

Page 19: ...chicken breasts legs thighs Broil Lo Bake 3 or 4 If breaded or coated in sauce avoid Broil Hi modes Broil skin side down first Watch food closely when broiling Boneless chicken breasts Broil Lo Bake 4...

Page 20: ...ne china CAUTION Dishes will be hot Use pot holders or mitts when removing hot dishes CAUTION Do not use any type of foil or oven liner to cover the oven bottom These items can trap heat or melt resul...

Page 21: ...KRQH RU WDEOHW YLVLW GEAppliances com connect to learn more about connected appliance features and to download the appropriate app 2 Follow the app onscreen instructions to connect your GE Appliances...

Page 22: ...and water solution Rinse with clean water and dry with a soft cloth When cleaning surfaces make sure that they are at room temperature and not in direct sunlight If stain on the door vent trim is pers...

Page 23: ...f this manual before using the Self Clean Mode Self Clean uses very high temperatures to clean the oven interior For a moderately soiled oven run a 3 hour self clean cycle For a heavily soiled oven ru...

Page 24: ...urner Head Electrode Dual Oval Burner Caps 1RQ 5HPRYDEOH Round Burner Cap 5HPRYDEOH Round Burner Head Multi Ring Burner on some models Inner Burner Cap 5HPRYDEOH Outer Burner Cap 5HPRYDEOH Round Burne...

Page 25: ...es for an even unhampered flame Clogged or dirty burner ports or electrodes will not allow the burner to operate properly For proper ignition make sure the small hole in the notch that fits over the e...

Page 26: ...the oven using the self clean cycle Do not attempt to clean your grates in the oven if your grates have rubber bumpers Doing so will destroy the rubber bumpers and may affect the function of your sur...

Page 27: ...WUDLJKW RXW XQWLO LW VWRSV 2 Continue to pull the drawer until it is detached from the oven Replacing the Storage Drawer 5HVW WKH OHIW GUDZHU UDLO DURXQG WKH LQQHU OHIW UDLO JXLGH and slide it in slig...

Page 28: ...n 3 Firmly grasp both sides of the door near the top 4 Close door until the top of the door is approximately 6 from the range frame 5 Lift door up and away from the range until both hinge arms are cle...

Page 29: ...inum foil on broil pan wrap tightly and add slits conforming to those in the pan to allow grease to drain Oven temperature too hot or too cold Oven temperature needs adjustment See the Special Feature...

Page 30: ...oven to cool below the locking temperature LOCK DOOR flashes in the display The self clean cycle has been selected but the door is not closed Close the oven door F and a number or letter flash in the...

Page 31: ...broil burners do not Gas to the oven burners may have been shut off The oven gas shut off is located on the gas regulator near the gas line attachment to your range Locate it and flip the lever My ove...

Page 32: ...32 49 85221 2 Notes...

Page 33: ...49 85221 2 33 Notes...

Page 34: ...TY GE Appliances Gas Range Limited Warranty EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the i...

Page 35: ...rmation The following products and more are available Accessories Accessories Nickel Flat Rack Reinforced Nickel Flat Rack Self Clean Flat Rack Nickel Extension Rack Self Clean Extension Rack URLOHU 3...

Page 36: ...O GLVFRXQWV WKDW DUH DYDLODEOH ZKLOH RXU warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your ZDUUDQW H SLUHV Q WKH 86 GEAppliances com...

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